The research of the Human Centred Design group focuses on the development of design methods and tools that support the active participation of stakeholders in design and change processes by:
- Actively involving all relevant stakeholders, through opening up the process and reframing the challenge
- Empowering all stakeholders to actively participate and share their (use related) expertise
- Allowing stakeholders to experience the consequences of design decisions for all parties
Overall aim is to elicit actual stakeholder needs, create commitment and understanding, and design products, services & systems that meet needs and expectations. The methods developed are participatory and scenario-based, using e.g. workshops, gaming, virtual reality and collaborative prototyping techniques. Acknowledgement of the use related expertise each stakeholder has is key to the development process. Close collaboration with societal- and industrial stakeholders is pursuit in all research projects in order to foster sustainable integration of the developed methods and tools into professional practices.
The Human Centred Design group focuses on method and tool development, i.e. support of design and change processes. Fields of application are diverse and range from empowering clients taking agency in healthcare, supporting drivers in their interaction with autonomous vehicles to fostering co-design of responsible smart cities. In the context of technology advancement being integrated into society, the Human Centred Design group is exploring the role of design in fostering public engagement and citizen participation.
The chair currently has three main research themes: