Example ADANCO projects

European Customer Satisfaction Index

An ADANCO project and the data belonging to the European Customer Satisfaction Index study described in Tenenhaus, M., Esposito Vinzi, V., Chatelin, Y.-M., & Lauro, C. (2005). PLS path modeling. Computational Statistics & Data Analysis, 48 (1), 159-205. With friendly permission from Michel Tenenhaus.

Service Customization

An ADANCO project and the data belonging to the banking study described in Coelho, P. S., & Henseler, J. (2012). Creating customer loyalty through service customization. European Journal of Marketing, 46(3/4), 331-356. doi: 10.1108/03090561211202503. With friendly permission from Pedro S. Coelho.

Organizational Identification

An ADANCO project and the data belonging to the study described in Hwang, H., & Takane, Y. (2004). Generalized structured component analysis. Psychometrika, 69 (1), 81-99. The data originates from Bergami, M., & Bagozzi, R. P. (2000). Self-categorization, affective commitment, and group self-esteem as distinct aspects of social identity in the organization. British Journal of Social Psychology, 39 (4), 555-577. With friendly permission from Richard Bagozzi.