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Pleasantly assertive/Aangenaam assertief


You are an employee of the UT and:

● You want your opinion to be heard more often in meetings, but you feel inhibited to do so;

● You want to appear clearer and more confident to others;

● You find it difficult to say no and indicate your limits;

● You hesitate to give others feedback because you do not want to hurt them;

● You want to be more assertive, but remain respectful;

● You want to listen better to your own needs and also make them known to others.


After the training:

● You say no more often if you want to and with less stress;

● Let others know your limits and needs;

● Indicate more clearly what your wishes are;

● You let your opinion be heard during meetings;

● You can criticize in a respectful and understandable way;

● You can receive feedback from others;

● Your self-confidence has increased.


● Reasons why  many people find it difficult to say no

● I know my selves: insight into yourself, your strengths and your beliefs and how the can limit and help you

● Say no without guilt and with respect

● Take the floor -when you need to- in a meeting

● Make a request and refuse a request

● Give and receive feedback

● Practice with your own difficult work situations

  • Course code


  • ECTS

    0.5 ECTS

  • Date

    Tuesday 24 September and 12 November 2019

  • Time

    Two whole days.

  • Location

    U parkhotel

  • Course fee

    This course is free of charge. However, you do need permission from your head of department.

  • Maximum participants

    Maximum 12 participants 

  • Trainers

    Leontien Kramer, senior trainer VIS trainingen. 

  • Course materials

    Will be provided during the training.   

Further information
Marjolein Rietman
Career Development Centre HR
Sign up for:
Pleasantly assertive/Aangenaam assertief
September 2019
Student or employee of the University of Twente?

Your details

*This course is fully booked, if you register now, you will be placed on the waiting list and you will be enrolled if a place becomes available.