See Counselling

Student Counsellor as Confidential adviser

Method of working Student Affairs Coaching & Counselling (SACC)

study environment

During your stay at the UT you may encounter problematic situations, which you would rather not discuss with anyone of your educational programme or faculty nor with a fellow student, but that you would like to talk about with an independent person from outside your faculty or own circle. In that case you can contact a student counsellor.

It often concerns situations within the relation between student-lecturer or student-educational programme. For instance there may be an argument about exam marks, the interpretation of the teaching and examination regulations, behaviour of a lecturer/official or a fellow student, living/life on campus, personal or financial problems, no longer feeling happy in the study, (alleged) unfair treatment and so on. 

The student counsellor is independent and has a duty of confidentiality towards others, such as lecturers and academic organizations.

Unacceptable behaviour

As confidential adviser unacceptable behaviour the student counsellor is independent and protected by the employer and will act as a sounding board and intermediary. The counsellor will emphatically not act as a referee nor take decisions by him-/herself. However, possibly with the assistance of a third party, the counsellor can submit opinions or mediate between parties. Anonymity is absolutely guaranteed.

Make an Appointment with a student counsellor

Appointments are held via telephone/Skype. Face-to-face conversations on-campus are limited possible. Contact the secretariat SACC by phone: +31 53 489 2035 and state whether you want the meeting by phone, Skype or on-campus.

If you come to the UT, stick to the 1.5 m distance. Do not come more than 5 minutes before your appointment and leave the building immediately after the appointment has been completed.
Location: Vrijhof, floor 3, room 311 (red desk).