Municipalities across the country are working to explore how to shape digital inclusion and provide the necessary support. A joint approach is being developed with the Digital Coexistence Alliance. To this end, pilot projects are being organized in Rotterdam, Utrecht, and Westerkwartier. This proposal focuses on three aspects:
- Identifying the reasons for not participating in the pilot projects.
- Assessing the effects of the pilots in the three municipalities.
- Evaluating the processes behind the digital inclusion pilot projects.
The project involves a series of in-depth interviews with participants and a co-creation approach in three phases: identifying bottlenecks and areas for improvement, developing guidelines for scaling up, and evaluating the effectiveness of the guidelines.
Contact: Alexander van Deursen