Matthieu van der Heijden

DR. M.C. (MATTHIEU) VAN DER HEIJDEN

University of Twente
Faculty of Behavioural Management and Social Sciences
Dep. Industrial Engineering and Business Information Systems

P.O. Box 217
7500 AE Enschede
The Netherlands

Room: RA 3357 (Ravelijn)
Tel: (+31 53 489)2852
E-mail: m.c.vanderheijden(a)utwente.nl

BACKGROUND

• 2000 – current: Associate Professor in Supply Chain Management, University of Twente
• 2011 (January-June): Visiting Professor at Bandung Institute of Technology, Dept. of Industrial Technology, Bandung, Indonesia
• 2004-2006: Interim head of department OMPL (replacement of Prof. van Harten)
• 1999-2000: Consultant in logistics at TNO-Inro, Delft
• 1994-1999: Assistant Professor in Supply Chain Management, University of Twente
• 1992-1994: Consultant Quantitative Analysis at CQM B.V., Eindhoven in the area of Operations Research & Material Handling
• 1986-1992: Consultant Quantitative Analysis at Philips Electronics, Eindhoven in the area of Industrial Statistics (until 1989) and Operations Research & Material Handling (1989-1992)
• 1993: PhD at the Free University Amsterdam (“Performance analysis for Reliability and Inventory Models”)
• 1990: Certified in Production and Inventory Management (APICS-certificate)
• 1986: Master in Econometrics, Free University, Amsterdam (cum laude)

RESEARCH INTERESTS

• After-sales service logistics of capital goods
• Maintenance planning
• Inventory management in supply chains

RESEARCH

Current projects:

• NWO project Sustainability Impact of new Technology on After-sales service Supply chains, 2014-2019 (1 PhD).
• TKI project ProSeLoNext, 2015-2019 (1 PostDoc)
• ProSeLo project on last time buy decisions for spare parts (1 PhD)

Past projects:

• DINALOG project Ultimate Spare Part Planning
• DINALOG project MaSelMa on dynamic maintenance planning
• SPIN grant (contribution to stay at ITB Banding, Indonesia, February-June 2011)
• DINALOG project Proactive Service logistics for advanced capital goods (1 PhD + 1 PostDoc)
• Service Logistics Forum Research (1 PhD)
• IOP-IPCR Life cycle oriented design of capital goods (1 PhD)
• TRANSUMO –PILOT in the area of service logistics (1 PhD)
• TRANSUMO-DIPLOMA: 2 PhD’s in the area of distributed planning and control of transport networks using multi-agent systems (1 PHD after acquisition transferred to a colleague)
• TRANSUMO- Chain Synchronization: 1 PhD at BBT-OMPL (after acquisition transferred to a colleague)
• Simulation OLS Schiphol-Hoofddorp-Aalsmeer, 1997-2001, 1 PhD
• Assistant-promotor of Andrei Sleptchenko (thesis: Integral inventory control in spare part networks with capacity restrictions, 2002; BETA PhD award for the best PhD thesis in the BETA research school 2002-2003)
• Assistant-promotor of Karin de Smidt-Destombes (thesis: Spares and repairs for maintaining redundant systems, 2006)

TEACHING

Currently:

• Demand planning and Inventory management in BSc module Supply Chain Management for Industrial Engineering and Management
• Supply Chain Management in BSc module Business operations Management for International Business Adminstration
• Topics Revenue management and After-sales service logistics in BSc module Aerospace Management and Operations (minor)
• Topic Level-of-repair analysis in MSc course Maintenance Engineering and Management for Mechanical Engineering
• Topics Multi-echelon inventory management and revenue management in MSc course Supply Chain and Transportation management for Industrial Engineering and Management
• Topic After-sales service logistics of advanced capital goods in MSc course Reverse logistics and Remanufacturing for Industrial Engineering and Management

Past:

• Simulation
• Reliability engineering and maintenance management
• Operations Research
• Case studies business modelling
• Physical Distribution

Supervision of many BSc and MSc theses, mainly within the programme Industrial Engineering and Management

PUBLICATIONS

• 50 international scientific (ISI) publications
• 2 working papers
• 12 professional publications

International scientific publications (ISI journals)

• 1.Berg, D. van den, M.C. van der Heijden, and P.C. Schuur, " Allocating service parts in two-echelon networks at a utility company ", BETA working paper 463, 2014. (accepted for publication in International Journal of Production Economic, 27-8-2015)
• 2.S. Behfard, M.C. van der Heijden, A. Al Hanbali and W.H.M. Zijm, “Last time buy and repair decisions for spare parts”, European Journal of Operational Research 244, 498-510, 2015.
• 3.A. Al Hanbali, E.M. Alvarez and M.C. van der Heijden, “Approximations for the waiting-time distribution in an M/PH/c priority queue”, OR Spectrum 37:529-552, 2015.
• 4.R. Basten, M.C. van der Heijden and J.M.J. Schutten and E. Kutanoglu, “An approximate approach for the joint problem of level of repair analysis and spare parts stocking”, Annals of OR 224 (1), 121-145, 2015.
• 5.E. M. Alvarez, M.C. van der Heijden, I.M.H. Vliegen and W. H. M. Zijm, “Service differentiation through selective lateral transshipments” European Journal of Operational Research 237 no. 3, 824-835, 2014.
• 6.E. M. Alvarez and M.C. van der Heijden, “On two-echelon inventory systems with Poisson demand and lost sales”, European Journal of Operational Research 235, 334-338, 2014.
• 7.E. M. Alvarez, M.C. van der Heijden, and W. H. M. Zijm, “Service differentiation in spare parts supply through dedicated stocks” Annals of OR, 2014 (in press, accepted March 2013).
• 8.A. Al Hanbali and M.C. van der Heijden, "Interval availability analysis of a two-echelon, multi-item inventory system", European Journal of Operational Research 228 no. 3, 494-503, 2013.
• 9.M.C. van der Heijden, E.M. Alvarez and J.M.J. Schutten, “Inventory reduction in spare part networks by selective throughput time reduction”, International Journal of Production Economics 143 no. 2, 509-517, 2013.
• 10.E. M. Alvarez, M.C. van der Heijden, and W. H. M. Zijm, “The selective use of emergency shipments for service-contract differentiation”, International Journal of Production Economics 143 no. 2, 518-526, 2013.
• 11.M.C. van der Heijden and B.P. Iskandar, “Last time buy decisions for products sold under warranty”, European Journal of Operational Research 224, 302-312, 2013.
• 12.M.R.K. Mes, M.C. van der Heijden, P.C. Schuur, “Interaction between intelligent agent strategies for real-time transportation planning”, Central European Journal of Operations Research 21 (2), 337-358, 2013.
• 13.R. Basten, M.C. van der Heijden, J.M.J. Schutten, “Joint optimization of level of repair analysis and spare part stocks”, European Journal of Operational Research 222, 474-483, 2012.
• 14.R. Basten, M.C. van der Heijden and J.M.J. Schutten, “Practical extensions to Level of Repair Analysis", European Journal of Operational Research 211, 333-342, 2011.
• 15.R. Basten, J.M.J. Schutten and M.C. van der Heijden, A Minimum Cost Flow model for Level of Repair Analysis, International Journal of Production Economics 133, 233-242, 2011.
• 16.M.R.K. Mes, M.C. van der Heijden and P.C. Schuur, Look-ahead strategies for dynamic pickup and delivery problems, OR Spectrum 32 no. 2, 395-421, 2010.
• 17.R. Basten, J.M.J. Schutten and M.C. van der Heijden, An efficient model formulation for Level of Repair Analysis, Annals of Operations Research vol. 172 nr. 1, 119-142, 2009.
• 18.M.R.K. Mes, M.C. van der Heijden and P.C. Schuur, Dynamic threshold policy for delaying and breaking commitments in transportation auctions, Transportation Research Part C, vol. 17 no. 2, 208-223, 2009
• 19.K.S. de Smidt-Destombes, M.C. van der Heijden and A. van Harten, Joint optimization of spare part inventory, maintenance frequency and repair capacity for k-out-of-n systems, International Journal of Production Economics 118, 260-268, 2009.
• 20.M.R.K. Mes, M.C. van der Heijden and J. van Hillegersberg, “Design choices for agent-based control of AGVs in the dough making process”, Decision Support Systems 44, 983-999, 2008.
• 21.K.S. de Smidt-Destombes, M.C. van der Heijden and A. van Harten, Availability of k-out-of-n systems under block replacement sharing limited spares and repair capacity, International Journal of Production Economics 107 no. 2, 404-421, 2007.
• 22.M.R.K. Mes, M.C. van der Heijden and A. van Harten, Comparison of agent-based scheduling to look-ahead heuristics for real-time transportation problems, European Journal of Operational Research 181 no 1, 59-75, 2007.
• 23.K.S. de Smidt-Destombes, M.C. van der Heijden and A. van Harten, On the interaction between maintenance, spare part inventories and repair capacity for a k-out-of-N system with wear-out, European Journal of Operational Research 174 no. 1, 182-200, 2006.
• 24.A. Sleptchenko, A. van Harten and M.C. van der Heijden, An Exact Solution for the State Probabilities of the Multi-Class, Multi-Server Queue with Preemptive Priorities, Queueing systems 50 no. 1, 81-108, 2005
• 25.Ebben, M.J.R., M.C. van der Heijden and A. van Harten, Dynamic transport scheduling under multiple resource constraints, European Journal of Operational Research 167, 320-335, 2005.
• 26.A. Sleptchenko, M.C. van der Heijden and A. van Harten, Using repair priorities to reduce stock investment in spare part networks, European Journal of Operational Research 163, 733-750, 2005.
• 27.Ebben, M.J.R., M.C. van der Heijden, J. Hurink, and M. Schutten, Modelling of capacitated transportation systems for integral scheduling, OR Spectrum 26 no. 2, 263-282, 2004.
• 28.M.J.R. Ebben, D.J van der Zee and M.C. van der Heijden, Dynamic one-way traffic control in automated transportation systems, Transportation Research Part B vol. 38. 441-458, 2004.
• 29.K.S. de Smidt-Destombes, M.C. van der Heijden and A. van Harten, On the availability of a k-out-of-N system given limited spares and repair capacity under a condition based maintenance strategy, Reliability Engineering and System Safety 83 no. 3, 287-300, 2004.
• 30.M.C. van der Heijden, A . van Harten and A. Sleptchenko, Approximations for Markovian multi-class queues with preemptive priorities, Operations Research Letters 32, 273-282, 2004.
• 31.A. Sleptchenko, A. van Harten and M.C. van der Heijden, An exact analysis of the multi-class M/M/k priority queue with partial blocking, Stochastic Models 19 no. 4, 527-548, 2003.
• 32.A. Sleptchenko, M.C. van der Heijden and A. van Harten, Trade-off between inventory and repair capacity in spare part networks, Journal of the Operational Research Society 54 No. 3, 263- 272, 2003.
• 33.A. Sleptchenko, M.C. van der Heijden and A. van Harten, Effects of finite repair capacity in multi-echelon, multi-indenture service part supply systems, International Journal of Production Economics 79, 209-230, 2002.
• 34. M.C. van der Heijden, A. van Harten, M.J.R. Ebben, Y.S. Saanen, E. Valentin and A. Verbraeck, Using simulation to design an automated underground system for transporting freight around Schiphol Airport, Interfaces 32 no. 4, 1-19, 2002.
• 35.M.C. van der Heijden , M.J.R. Ebben, N. Gademann and A. van Harten, Scheduling vehicles in transportation networks, OR Spektrum 24 no. 1, 31-58, 2002.
• 36.M.C. van der Heijden, A. van Harten and M.J.R. Ebben, Waiting times at periodically switched one-way traffic lanes - A periodic, two-queue polling system with random setup times, Probability in the Engineering and Informational Sciences 15, 495-517, 2001.
• 37.M.C. van der Heijden, Near cost-optimal inventory control policies for divergent networks under fill rate constraints, International Journal of Production Economics 63, 161-179, 2000
• 38.M.C. van der Heijden, Multi-echelon inventory control in divergent systems with shipping frequencies, European Journal of Operational Research 116, 331-351, 1999.
• 39.M.C. van der Heijden, E.B. Diks and A.G. de Kok, Inventory control in multi-echelon divergent systems with random lead times, OR Spektrum 21, 331-359, 1999.
• 40.G. van Dijkhuizen and M.C. van der Heijden, Preventive maintenance and the interval availability of an unreliable production system, Reliability Engineering and System Safety 66 no. 1, 13-28, 1999.
• 41.M.C. van der Heijden and A.G. de Kok, Estimating stock levels in periodic review inventory systems, Operations Research Letters 22, nr 4-5, p. 179-182, 1998
• 42.E.B. Diks and M.C. van der Heijden, Modeling stochastic lead times in multi-echelon systems, Probability in the Engineering and Informational Sciences 11, 469-485, 1997.
• 43.M.C. van der Heijden, Supply rationing in multi-echelon divergent systems, European Journal of Operational Research 101, 532-549, 1997.
• 44.M.C. van der Heijden, E.B. Diks and A.G. de Kok, Stock allocation in general multi-echelon distribution systems with (R, S) order-up-to policies, International Journal of Production Economics 49 nr. 2, 157-174, 1997
• 45.M.C. van der Heijden, Analyzing divergent logistic networks with local (R,S) inventory control, International Journal of Production Economics 27, 1992.
• 46.M.C. van der Heijden and A.G. de Kok, Customer waiting times in an (R,S) inventory system with compound Poisson demand, Zeitschrift für Operations Research 36, 1992.
• 47.M.C. van der Heijden, A simple algorithm for the system reliability in the 1-out-of-n system with exponential repair times, Stochastic Models 5 no. 3, 1989.
• 48.M.C. van der Heijden and A. Schornagel, Interval uneffectiveness distribut­ion for a k-out-of-n multistate reliability system with repair, European Journal of Operational Research 36 no. 1, 1988.
• 49.M.C. van der Heijden, On the three moment approximation of a general distribution by a Coxian distribution, Probability in the Enginee­ring and Informational Sciences 2, 1988.
• 50.M.C. van der Heijden, Interval availability distribution for a 1-out-of-2 reliability system with repair, Probability in the Engineering and Informational Sciences 1, 1987.

Scientific papers, submitted to international, refereed journals

• 51.S. Behfard, A. Al Hanbali, M.C. van der Heijden, and W.H.M. Zijm, “Last time buy and repair decisions for fast moving parts”, BETA working paper, 2015.
• 52.A. Sleptchenko, M.C. van der Heijden, "Integral optimization of spare parts inventories in systems with redundancies", june 2015, submitted for publication

Other scientific publications

• 1.N. Knofius, M. van der Heijden, W.H.M. Zijm, “Implications of 3D Printing for after-sales service logistics”, paper for the ISIR summer school in Hamburg, Germany, August 2015.
• 2.Al Hanbali, A., and M.C. van der Heijden, “Interval Availability Analysis of a Two-echelon, Multi-Item System”, Proc. of International Conference on Operations Research and Enterprise Systems (ICORES), Algarve, Portugal, February 2012.
• 3.Schuppen, J. van, R. Rosmulder, K. Krabbendam, M. C. van der Heijden and J. Luitse, “A Simulation Model for the Emergency Department; finding a general method that health care professionals use to provide patient care in practice”, Proceedings of the 5th International Conference on the Management of Healthcare & Medical Technology, Chicago, 17-18 August 2006.
• 4.Ebben, M.J.R., M.C. van der Heijden, J. Hurink, and M. Schutten, “Modelling of capacitated transportation systems for integral scheduling”, in: Container Terminals and Automated Transport Systems, H-O Günther and K.H. Kim (eds.), Springer, Berlin, 2005, 287-306.
• 5.M.C. van der Heijden , M.J.R. Ebben, N. Gademann and A. van Harten, “Scheduling vehicles in transportation networks”, in: Container Terminals and Automated Transport Systems, H-O Günther and K.H. Kim (eds.), Springer, Berlin, 2005, 259-286.
• 6.M.C. van der Heijden and M. Iding, Towards a public freight transportation network with underground pipeline transportation - An exploratory analysis of modal split shares, spatial design and critical factors -, Congress paper ISUFT 2000 (2nd International Symposium on Underground Freight Transportation by Capsule Pipelines and Other Tube/ Tunnel Systems), Delft, 28-29 September 2000.
• 7.Jan B. M. van Doremalen, Hein A. Fleuren, Matthieu C. van der Heijden, Quantitative Analysis of Physical Distribution Networks with Applications, Operations Research Proceedings, 1993.

Professional publications (in Dutch)

• 1.M.C. van der Heijden, , Arte Pugnantibus Adsum 51 nr. 102, p.65-70, december 2014.
• 2."Print je eigen spares", interview in iMaintain nr. 3, p. 34-37, 2014.
• 3.A. van Harten and M.C. van der Heijden, Een robuust en flexibel besturingsconcept voor evoluerende transportnetwerken, Management executive 2 no. 3, p. 59-61, 2004.
• 4.M.C. van der Heijden, Slimmer reserve-onderdelen beheren, Vakblad TIM 10 no. 3, p. 29, april 2004.
• 5.M.C. van der Heijden and M.J.R. Ebben , OLS Schiphol-Aalsmeer nader bekeken: “Bloemenlijntje” of transportsysteem van de toekomst?, BK-trends 14, p. 12-15, april 2001.
• 6.M.C. van der Heijden and M.J.R. Ebben, Logistics Agents, Vraagbaak Inkoop en Logistiek, 2000.
• 7.Sanders, H, A. van Harten and M.C. van der Heijden, Logistiek en retourlogistiek bij Wehkamp, Reverse Logistics, B2010, september 2000.
• 8.M.J.R. Ebben and M.C. van der Heijden, Ondergronds Logistiek Systeem (OLS), Vraagbaak Inkoop en Logistiek, 2000.
• 9.M.C. van der Heijden and E.B. Diks, Verdeel en heers: Voorraadallocatie in distributienetwerken, Praktijkboek magazijnen en distributiecentra 18, 2.7.B, 1999.
• 10.Sanders, H, A. van Harten and M.C. van der Heijden, Logistiek en retourlogistiek bij Wehkamp, Tijdschrift voor Inkoop en Logis­tiek, 44-48. 1998.
• 11.L. Fortuin, M.C. van der Heijden and J.F. Nijenhuis, Inzicht in integrale logistiek: de kracht van kwantitatieve modellen, Tijdschrift voor Inkoop en Logis­tiek 9 nr. 4, 1992.
• 12.L. Fortuin, M.J. Klaren and M.C. van der Heijden, Kwantitatieve methoden voor efficiënte fysieke distributie, B&ID 4 nr. 5, 1992.

NETWORKS

• Service Logistics Forum (SLF)
• World Class Maintenance consortium (WCM)
• Twente Is Maintenance Excellence (TIME)

OTHER ACTIVITIES

EXTERNAL DISSERTATION COMMITTEES:

• Mustafa Doğru, Optimal Control of One-Warehouse Multi-Retailer Systems: An Assessment of the Balance assumption, Eindhoven University of Technology (Technology Management), 2006
• Tobias Brüggemann, Efficiency of Local Search, University of Twente (Applied Mathematics), 2006
• Kurtulus Öner, Optimal Reliability and Upgrading Decisions for Capital Goods, Eindhoven University of Technology (Technology Management), 2010
• Morteza Pourakbar, End-of-life inventory decisions of service parts, Erasmus University Rotterdam, 2011.
• Willem van Jaarsveld, Maintenance centered service parts inventory control, Erasmus University Rotterdam, 2013.
• Qiushi Zhu, Maintenance Optimization for Multi-component Systems under Condition Monitoring, Eindhoven University of Technology, 2014.
• Mustafa Hekimoglu, Spare part management of aging capital products, Erasmus University Rotterdam, November 2015.

• Coordinator of the cluster Cargo transportation and logistics during start-up of the BSIK project proposal Transumo (Transition Sustainable Mobility);
• Management of the project DIPLOMA on distributed planning and control of cargo transportation networks using multi-agent systems during start-up (collaboration with Erasmus University Rotterdam, TNO and various companies)
• Co-organizer of the international Multi-echelon day, coupled to the international MSOM conference (July 2004, TUE, Eindhoven)
• Coordinator of the track Production and Logistics Management within the Master programme Industrial Engineering and Management (2005)
• Member of the board of the BETA research school (2005)
• Steering committee SLF Research