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Ingrid Vliegen I.M.H. Vliegen, Assistant professor
University of Twente
School of Management and Governance

Dep. Industrial Engineering and Business Information Systems

Center for Healthcare Operations Improvement & Research

P.O. Box 217
7500 AE Enschede

The Netherlands

Room: Ravelijn 3337
Tel: (+31 53 489) 4014 / 3912
Fax: (+31 53 489) 2159

Click here for the Center for Healthcare Operations Improvement & Research (CHOIR) website

Research interests

Operations Management in Healthcare, Service Logistics, Inventory management.


Graduation/Master lectures:

Quantitative Methods for Operations Management in Healthcare

Bachelor lectures:

Operations Management in de Zorg

Project 3: Optimaliseren OK


Busic, A., Vliegen, I.M.H., Scheller-Wolf, A.A., 2012, Comparing Markov chains: aggregation and precedence relations applied to sets of states, with applications to assemble-to-order systems. Mathematics of Operations Research, 37 (2). 259 - 287. ISSN 0364-765X

Hoen, K.M.R., Güllü, R., van Houtum, G.J., Vliegen, I.M.H., 2010 , A simple and accurate approximation for the order fill rates in lost-sales Assemble-To-Order systems. International Journal of Production Economics 133(1), 95-104.

Vliegen, I.M.H., Kleingeld, P.A.M., van Houtum, G.J., 2010, Separate tools or tool kits: an exploratory study of engineers' preferences. International Journal of Production Economics 125(1), 173-184.

Vliegen I.M.H., 2009, Integrated planning for service tools and spare parts for capital goods, PhD thesis, Eindhoven University of Technology.

Vliegen, I.M.H., van Houtum, G.J., 2009, Approximate evaluation of order fill rates for an inventory system of service tools. International Journal of Production Economics 118(1), 339-351.

Working papers:

Vliegen, I.M.H., Bušić, A., Scheller-Wolf, A.A., van Houtum, G.J., 2010, Optimization of stock levels for service tool inventory.