Amy Tan


I am currently the Executive Director and Partner of the Centre for Organisational Effectiveness (COE), a business advisory firm in Singapore. I have more than 20 years of experience in the human resource management and organisational development. My career experiences were with companies such as AT&T Consumer Products, SGS-Thomson, Aon Asia, Nokia, Ministry of Manpower and Singapore 2010 Youth Olympic Games.

I met Professor Wilderom in 2016 when she was speaking at a leadership seminar at the Singapore University of Technology and Design. I shared with her my dream of pursuing my PhD study. She immediately suggested that I could consider UT. To be honest, before meeting Professor Wilderom, I have not heard of UT. However, after receiving some testimonial from my friend who just completed her PhD at UT, I felt very confident that UT would be the right place for me to pursue my dream. More importantly, I will be guided by Professor Wilderom.

I just started my programme on 1 December 2016. I will only be on campus at least thrice per year. Given that I am not on site, I hope there will be opportunity to meet fellow researchers whenever I am in CM&OB department.


  • Executive Director & Partner, Centre for Organisational Effectiveness
  • Member of Singapore Human Resource Institute


  • Individual Innovation & Performance Potential
  • Talent Management in the New Environment
  • Leadership Profile in the SMEs

Current Research Projects

To develop a diagnostic model/tool to identify the success profile of an innovative & performing employee in service organisations

Current Teaching

  • Adjunct lecturer in Singapore Management University. I teach a module on Strategic Business HR & Leadership in the Master of Human Capital Leadership (MHCL) programme
  • Adjunct faculty in Singapore Management University Academy. I cover Service Innovation and Coaching for Performance programmes for the academy
  • Design and deliver HR Advanced Officer Course (HRAOC) for the Singapore Ministry of Defence
  • Provide management and organisational development programems to public and private companies. Topics include Lean Six Sigma, Innovation & Change Management, Coaching for Performance, Effective Mentoring, Manager as Coach, Human Resource Management in the Public Sector, Human Resource Management & Leadership in ASEAN, etc.

Grants & Awards

Leading HR Leader Award by the Singapore Human Resource Institute, 2008


  • i-Six Sigma
  • Society of Human Resource Management (SHRM)
  • Chartered Institute of Personnel and Development (CIPD)
  • Singapore Human Resource Institute (SHRI)

SElected Publications

Tan, A. & Cheah, J. (2011). Book Reviews: Leadership for healthcare. International Journal of Integrated Care 11(3). DOI:

Tan, A. & Kaufmann, U. H. (2016). Aligning the HR Plan to Business Strategy. HRM Magazine, Issue 16.06.

Tan, A. (2012). The Best Coach I Ever Had.

Tan, A. & Kaufmann, U. H. (2010). Planning is Everything. Published on

Tan, A. & Kaufmann, U. H. (2010). INSPIRE – Seven Essential Steps to Building A Coaching Culture.

Tan, A. & Kaufmann, U. H. (2009). Workforce Planning Strategically Aligns Human Capital with Business Direction.

Kaufmann, U. H. & Tan, A. (2009). Take Care of Your Talent – Or Someone Else Will.

Tan, A. & Kaufmann, U. H. (2009). After the Culture Survey.

Kaufmann, U. H. & Tan, A. (2009). HR Optimisation and Reengineering.

Kaufmann, U. H. & Tan, A. (2005). Why Six Sigma Black Belts Make Better Leaders. iSixSigma Europe

Tan, A. (2005). A Little Guide to Mentoring Programme. Developed for client

Kaufmann, U. H. & Tan, A. (2004). Making of Good Change Agents: Attitude, Knowledge, Skills. iSixSigma Europe

Tan, A. (2004). Succession Planning – Are You Ready for the Future. Singapore Straits Times and HRM magazines

Relevant Practice-oriented Projects

  • Six Sigma in the Transactional Industry
  • Strategic Workforce Planning
  • Succession Planning
  • Mentoring

Management Positions

  • Head of Learning & Development at SGS-Thomson Microelectronics
  • Regional Head, Human Resource Development at Nokia
  • Director, Human Resource & Communication at Aon
  • Director, People Matters at Ministry of Manpower
  • Director, Labour Relations in Ministry of Manpower
  • Director, Workforce at Singapore Youth Olympic Games, Ministry of Community, Youth & Sport
  • HR Advisor, DB Schenker Singapore

Other Extra Curricular Activities / Varia

  • Volunteer at the St Andrew Autism Centre
  • Volunteer at the Singapore Indian Development Association
  • One of the judges for the Singapore HR Awards 2016 and 2017