FAQ

If you need confirmation of a diploma awarded by the University of Twente, or a grade transcript for a new employer send an e-mail with your request to the University's Central Student Administration (studentservices@utwente.nl) along with a scanned copy of the photo page of your passport.

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You can update your contact details and privacy settings via an online form. 

The alumni portal is web-based but your browser might affect the display of the site. The portal is designed to work with IE6, IE7, Firefox and Safari but is not supported in other browsers such as Opera. Problems might also be encountered when using tablets.

Exiting the alumni portal application automatically logs you out. You can also select the 'Logout' option from the top left start up menu.

After your login, you can select both which panels will be visible in your window as well as their location. Via the 'Portal' menu you can restore panels that have been switched off. 

Your alumnus account provides you access to the Alumni Portal and is also your login for your University of Twente alumnus mail account. Via the Alumni Portal you can access different services as well as update your contact details. 

You can check your mail via the Alumni Portal.

Requests for login details can be submitted via the following online form: Inlogggevens (Update mijn Gegevens). You can also change your password directly in the Alumni Portal.

If you have not yet received a letter from the Alumni Office with your login information please fill out the form 'Request Alumni Status'.

You can use the mail forwarding service to automatically relay a message from your alumnus account to another e-mail account. Access the Alumni Portal 'E-mail status and disk space' panel and click on the 'change settings' link. In the subsequent window you can specify a forwarding e-mail address for your account.