• What courses does the UT Language Centre offer?

    The UT Language Centre offers Dutch, English and Spanish courses to everyone at the University of Twente: lecturers, support staff, researchers and students. Please visit our coursefinder to see all of the courses we offer.

  • I am a non-UT participant. Can I join a course at the UT Language Centre?

    Please visit this page.

  • Where can I find information about the courses?

    A course description for each course can be found in our coursefinder. If you are not sure which course is most suitable for you, you can contact the UT Language Centre at utlc@utwente.nl  or come to the UT Service desk on floor 5 of the Vrijhof.

  • How do I register?

    Please visit this webpage for information on how to register.

  • The course of my choice is full. What can I do?

    You can still submit a registration, your name will be put on a waiting list. If a place becomes available you will be contacted and invited to register. For further questions contact the UT Language Centre: utlc@utwente.nl

  • I don't know which course fee I have to pay.

    If you are a student and you are not sure what your official student status is, please contact the study advisor in your department.

  • Which payment methods can I use?

    Students: Online payment, using the university’s online payment portal. Further information can be found on this webpage.

     
    Staff / PhD: If your department is paying for you, please give the name of your manager or supervisor and the OFI-number to which the course can be charged. If you pay for the course yourself, you will receive an invoice.

  • Will I receive a certificate after completion of the course?

    A certificate of attendance will be issued to those course participants who were present at and have actively taken part in at least 75% of the lessons. If a formal test is part of the course, then passing the test is also a condition to receiving a certificate.

  • Due to circumstances I cannot start the course for which I registered. Will I get my money back?

    Cancellation by the course participant is possible only BEFORE registration closes. Candidates should contact the UT Language Centre in writing, stating full personal and course details. Course fees already paid will be reimbursed.

    Cancellation by the course participant AFTER registration has closed will NOT lead to a refund. An exception may be made in the case of pressing personal circumstances, such as hospital admission. In such situations a request for a refund can be made in writing, stating relevant personal and course details.

    If the UT Language Centre has to cancel the course for which you registered, you will of course be fully reimbursed. See also our Terms and Conditions.

  • I wish to make a complaint. What do I do?

    If you are unhappy about the offer of language courses for students or the rates that apply to the various groups of students, please contact your supervisor.

    For complaints about the content or the organisation of any of our courses, please contact the UT Language Centre at utlc@utwente.nl