UTFacultiesBMSDept LDTPLTProjectsCurrent projectsDon’t forget the forgotten! Towards a platform-based approach for sustainable employment of workers with a disability

Don’t forget the forgotten! Towards a platform-based approach for sustainable employment of workers with a disability

Description project

Although workers with a disability are increasingly employed, many are given short-term, precarious contracts. To make up for this challenge, this NWO-KIC project aims to create and implement three social-technical innovations: i.e. (i) online labor platform cooperatives, (ii) underlying matching algorithms, and (iii) novel forms of digital work to foster the sustainable employment and inclusion of individuals with a disability. The research project combines methodologies and theories/concepts from both the social and technical sciences, and involves a variety of societal stakeholders such as workers with a disability, private companies, (semi)governmental organizations, and academics. The project consists of three PhD projects, that each focus on each of the three socio-technical innovations mentioned above. PhD Project 1 answers how to organize a platform cooperative to cope productively with various paradoxical tensions that are aligned with this organizational form. In particular, it examines the underlying mechanisms and consequences of invisible work paradoxes within platform cooperatives. PhD Project 2 answers what inclusive matching algorithms need to look like and how they need to function to matchmake labor demand and supply with special consideration for worker disabilities. Specifically, it aims to develop a machine-readable ontology  that reflects important employee-employer characteristics that can be used for algorithmically matching workers with a disability to relevant jobs and organizations. Finally, PhD Project 3 examines how the digital work  that is needed to develop online platforms and algorithmic technologies (such as data labelling, software testing, accessibility assessment) can be designed and organized to become a driver of labor market inclusion of vulnerable workers.

Expected outcomes

involved researchers

Duration of the project

September 2025 – August 2031

Funding & partners

This project is funded by the Dutch Research Council (NWO) under the Knowledge and Innovation Convenant (KIC) programme, and is co-funded by both public and private partners.