UTFacultiesBMSGeneral IntroductionMaster Public Administration


Welcome to the self evaluation of the programme Public Administration, ISAT 60020.

Find the basic facts here:

  • Programme

    Name of degree programme

    Public Administration



    Orientation and level

    WO (University Education) Master of Science  

    Number of credits





    University of Twente, Enschede


    Full time

    Instruction language


  • Institution

    Name of Institution

    University of Twente


    Publicly Funded

    Institutional Quality assurance assessment

    Positive, 28-04-2020 (see the NVAO website for more information)


    Faculty of Behavioural, Management and Social Sciences (BMS)

    Faculty dean

    Prof. dr. T. (Tanya) Bondarouk

  • Contact

    Contact persons

    Dr. V. (Veronica) Junjan; programme director


    M.J. (Martin) de Nobel; programme coordinator



    Telephone: +31 53 489 4016

    Address:      P.O.Box 217

                         7500AE Enschede

                         The Netherlands


Scholars in the field of Public Administration live in exciting and challenging times. Grand societal and technological challenges have emerged with a high sense of urgency. Our society is rapidly transforming with the rise of novel (disruptive) technologies. The grand challenges manifest themselves increasingly in a series of transboundary crises, which appear to have grown into a ‘new normal’. Market-based approaches to (social) innovation are no longer perceived as the exclusive key to attaining public values. In the news media and among opinion leaders there is a plea for stronger government intervention to address the challenges. The ‘entrepreneurial state’ was introduced recently as a concept that emphasizes the key role of governmental investments in transformative innovations that dramatically changed the world we live in—such as mobile phones, the internet of things, artificial intelligence, or health innovations.

At the same time, the legitimacy of governments is contested: citizens’ trust in government is relatively low and we observe a rise in autocratic regimes across the globe. Societies have become polarized and (scientific) facts have become contested. Governments appear to be inept in coherently responding to ever-occurring crises. As the nature of our future is unknown, our graduates are confronted with fundamental ambiguities about values, goals, solutions, and (contested) facts. In this contemporary context, a master’s programme in Public Administration can make a difference.

Our contemporary society requires the building of human capacity to address complex societal and technological challenges from the perspective of Public Administration. Our master’s programme in Public Administration—with a social sciences orientation to societal and technological transformations—has a unique place. Through its focus on a ‘high tech’-‘human touch’ approach to modern technology, and encouraging an entrepreneurial spirit among students, University of Twente and the Faculty of Behavioural, Management, and Social Sciences (BMS) provide an excellent environment.

The programme addresses the urgent need to integrate classical academic knowledge in Public Administration with contemporary institutional changes, and with societal and technological transformations. Current societal transformations require the development of novel insights about the essence of political-administrative institutions in transforming societies. Thus, the programme fills a gap in the necessary specialized knowledge and competences of professionals who will work for—or with— governments and public organizations in our contemporary and future, turbulent, context.