MASTER Assignment
A Grounded Theory investigation on the processes and expected benefits
Type : Master M-BIT
Period: Jan, 2023 - Aug, 2023
Student : Naik, N.P. (Nilay, Student)
Date Final project: August 28, 2023
Supervisors:
Abstract:
Most of the major anticipated benefits of Application Portfolio Management(APM) are not seen until the later stages, making it difficult for enterprise architects and other members to explain the benefit realization of APM to the stakeholders. This study investigates the problem using maturity models to provide a roadmap of expected benefits for the organizations. Firstly after an extensive literature review, 3 maturity models were selected and analysed to create a maturity model best suited for the context of this study. This model based on theory was further improved by giving it a practical background. To achieve this, semi-structured interviews were conducted with various stakeholders of APM from the XYZ company. These interviews were analysed using the Grounded Theory approach and the results were used to improve this model. Finally, a survey was conducted to evaluate how this model performs as a maturity model. The result of this was an elaborate 5-stage maturity model complete with management processes, benefits a checklist of items to indicate the level of maturity. This maturity model can be used by organizations as a roadmap to realize the benefits of APM and to provide an overview to the stakeholders