Canvas Policies

Cookie Policy

Cookie Policy – UT Learning Management System

Last update: 12 December 2017

Canvas.utwente.nl is the website for the UT Learning Management System (LMS) provided by University of Twente (also referred to as UT, we/us/our). We use various cookies when you make use of the LMS through this website. With this Cookie Policy, we would like to inform you what cookies are, what they do, and what kind of cookies we use when we offer you the possibility to make use of the LMS.

When this Cookie Policy refers to "devices", it refers to any computer, smartphone, tablet or other device with internet access, which you may use in order to access the LMS. We may amend this Cookie Policy from time to time.

The most recent version of this Cookie Policy is dated: 12 December 2017, and replaces any previous version(s) thereof.

1. What are cookies?

1.1. Cookies are small files that may be placed on the hard disk of your device each time when you visit our website. Because a cookie is stored on the hard disk of your device, our website server where our website is located can recognize the IP address of your device and the use that you may make of our website. Where we refer to cookies in this Cookie Policy, this includes all similar techniques which store information about your use of the LMS on your device, such as web beacons and pixel tags.

1.2. A cookie may have a certain validity period starting on the moment it is stored on the hard disk of your device. Once the applicable validity period has lapsed, the cookie that it concerns will automatically be deleted from your hard disk by your browser. We use cookies that are valid for the duration of your view of a certain webpage only, your browser session or cookies that remain valid for a longer period of time so that they can easily be recognized at your next visit to our website. In so far as we collect personal data using cookies (such as your IP address, your name and registration data), we process these personal data in accordance with our Privacy Statement.

2. Accepting and blocking cookies

2.1. Most browsers of the devices that are used are standard set to accept cookies automatically. You can adjust this and change your browser settings to reject cookies, to accept or block each type of cookie individually, or that all cookies are removed as soon as you close your browser. If you decide to block or delete all or certain types of cookies, you may experience a loss of functionality of our website or your ability to access it. Another option is to adjust your browser settings to alert you when any type of cookies is being placed.

2.2. More information on managing cookies can be found on the All About Cookies website. Please note that this informative website is not linked to us in any way and we have no influence on it whatsoever.

3. Cookies on our website

3.1. The cookies we use on our website fall into two groups:

  • Functional cookies: Functional cookies relate to the functionality of our websites and allow us to improve the service we offer to you through the LMS. None of the functional cookies contain personally identifiable information. Functional cookies are needed to offer you a full functioning of the LMS. Therefore, these cookies can be placed without asking your prior consent.
  • Analytical cookies: are cookies that collect anonymous statistical information on the use of the website in order to improve a websites functionalities. Examples include cookies that collect information of the amount of visitors on a website, or the amount of time that a visitor spends on a website. The analytical cookies we use, would have a limited impact on your privacy and we comply with the requirements of the Dutch Data Protection Authority (DPA) to set Google Analytics as privacy-friendly as possible (https://autoriteitpersoonsgegevens.nl/sites/default/files/atoms/files/handleiding_privacyvriendelijk_instellen_google_analytics_2.pdf; only available in Dutch)

3.2. The cookies on our website will solely be placed by our service provider Instructure Global LTD, located in the UK (or its affiliates) (collectively, Instructure), on our behalf. As a result, the cookies that have been placed on your device, may not only be read out by us, but also by Instructure. In this respect, we have concluded a data processing agreement with Instructure and we have also made arrangements to arrange a legitimate transfer of personal data to Instructure.

3.3.  The table below informs you on which types of functional cookies will be placed, for what purpose, what information will be collected and how long we will retain the information.

 

#

Type of Functional Cookie

Purpose

Collected information

Validity period

 

1.

 

_csrf_token

Used for cross-site request forgery protection updates with ajax requests

None

Expires at the end of your session

 

2.

 

deleted_page_title

Used to display a "page deleted" message with the deleted page title, across a page load

previous page title

Page to page

 

3.

 

unsupported_browser_dismissed

Used to remember the "dismissal" of the unsupported browser notification, so it does not reappear on every page

Value denoting state of “unsupported browser” warning

Expires at end of your session

 

4.

 

last_page_view

Used to store "interaction_seconds" that were tracked but not submitted to LMS before a page reload

Numeric value

Immediate expiration

 

5.

 

ui-tabs-*

Used by jquery-ui tabs to keep track of which tab was activated last time the page was loaded

String values denoting last time page was loaded

Expires at end of session

 

6.

 

canvas_session

Session ID to maintain session affinity/authentication

String value of an auto generated unique session id

24 hours

 

7.

 

log_session_id

Used to keep a persistent session_id across requests, for internal logging

String value of an auto generated unique session id

24 hours

 

8.

 

last_known_canvas_host

Used to track which host visitor last visited so that third party sites can determine where to send visitor

String value of last LMS host(name)

24 hours

 

9.

 

rldbcv

Respondus lock down browser authentication challenge cookie

String value to create challenge for RLDB

Expires immediately

 

10.

 

rldbrv

Respondus lock down browser authentication response cookie

String value to check response from RLDB

Expires immediately

11.

hide_dock_warning

Used by the "demos" environment to remember a UI setting

String value to denote UI settings/preferences

Expires at end of session

 

3.4. The table below informs you on which types of analytical cookies will be placed, for what purpose, what information will be collected and how long we will retain the information.

 

#

Type of Analytical Cookie

Purpose

Collected information

Validity period

 

12.

 

__utma

 

(Google Analytics)

Used to track the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred

Numeric values denoting number of times user has visited site

Indefinite expiration

 

13.

 

__utmc

 

(Google Analytics)

Calculating the duration of the visit

Numeric values denoting number of seconds spent on site

30 minutes after browsing session has ended

 

14.

 

__utmz

 

(Google Analytics)

Used to track where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website.

String value of site where visitor originated from

6 months

 

4. How can you exercise your rights?

4.1. Please contact us via the contact details below, if you have questions about how we use cookies, process your personal data, or if you would like to inspect, correct or remove your personal data.

You may contact us at:
University of Twente
Attn: Functionaris van de Gegevensbescherming
P.O. Box 217
7500 AE Enschede
The Netherlands
E-mail: fg@utwente.nl