What is identifying values from all stakeholders?
The values should be related to the issues that were identified in the contextual inquiry. Values should logically arise from the contextual inquiry, since they elaborate on the issue that was identified by stating what is needed to improve that issue, partly by involving the already identified stakeholders. Because eHealth development is an iterative process, stakeholders can still be added or removed from the list at this point. The values of the involved key stakeholders can be discovered through several methods [1, 2, 3].
What is the aim of identifying values from all stakeholders?
The aim is to create a list with values of all stakeholders, either related to economic, social, behavioural or healthcare issues. They can, for instance, focus on an improvement of people’s mental health or better social functioning. Values can also have a more cognitive nature, for example, influencing attitude or knowledge about a health topic or increasing motivation to change a health-related behaviour. Other kinds of values can be increased access to healthcare, adherence to protocols and guidelines, and improved decision support.
Reference list
[1] Van Velsen, L., Wentzel, J., & Van Gemert-Pijnen, J. E. (2013). Designing eHealth that matters via a multidisciplinary requirements development approach. JMIR Research Protocols, 2(1):e21.
[2] Van Woezik, A. F. G., Braakman-Jansen, L. M. A., Kulyk, O., Siemons, L., & van Gemert-Pijnen, J. E. W. C. (2016). Tackling wicked problems in infection prevention and control: A guideline for co-creation with stakeholders. Antimicrobial Resistance and Infection Control, 5, 20.
[3] Wentzel, J., van Velsen, L., van Limburg, M., de Jong, N., Karreman, J., & Hendrix, R. (2014). Participatory eHealth development to support nurses in antimicrobial stewardship. BMC Medical Informatics and Decision Making, 14(1), 45.