The University of Twente has decided to offer surveillance for online exams in cases where it is not possible to offer on-site exams such as distance education and the Covid-19 crisis and lockdown. There are several types of digital surveillance that attempt to prevent fraud and which enables a fair manner of examination for students. It will also be used to make sure students do not encounter delays in their studies and to ensure legitimacy and public value of the student's diploma.
The University of Twente has decided to offer two different types of digital surveillance for exams that are taken off-campus: proctoring and online surveillance. Please read the differences between the two types below.
In case a digital exam is taken with the use of proctoring, the tool Proctorio will be deployed. Proctorio is an add-on in a supported browser. In order to take a test with Proctorio, the student will have to install the add-on on the device that is used to take the test. During the examination, the Proctorio software will record the room's audio, video and/or the student's screen activity. After the exam, Proctorio reports irregularities and instances of potential fraud for each individual student, based on parameters set by the UT. Exams in which potential fraudulent behaviour is detected will be reviewed by a trained group of reviewers.
Below a video explaining Proctoring:
Another option for digital surveillance is through online surveillance. This method also allows students to take an exam off-campus, in the digital presence of an invigilator. If an exam is taken with online surveillance, it uses the tool Zoom. The students who take the exam will be present in a Zoom meeting. Next to the students, there will be an invigilator present in the Zoom meeting who checks the students. When the invigilator sees any irregularity, the student will hear this immediately through the chat or by being called to a break-out room. The course lecturer will also be available to handle irregularities, but also for questions. As opposed to surveillance with online proctoring, there will be no recordings of the session, only the surveillance that takes place at the moment.
The invigilators that are present during an exam with online surveillance will be trained UT employees. They will act upon any irregular activity they can see through the Zoom meeting. It will therefore be more like a set-up of an on-campus exam.