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2026
Digital skills: Key to the smart society (2026) [Book/Report › Book] . Palgrave Macmillan . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1057/978-1-349-96162-7 Digital inequalities after Covid-19: A longitudinal analysis of internet attitude, device diversity, internet skills, and internet activities among the Dutch adult population 2020-2023 (2026) The Information society, 42(2) , 120-137 . Deursen, A. J. A. M. v. & van den Berg, S. M. https://doi.org/10.1080/01972243.2026.2619008 Becoming a Rotterdammer: leveraging the positive deviance strategy to increase refugee belonging (2026) Innovation (E-pub ahead of print/First online) . Lutkenhaus, R. O. , Alencar, A. , Pfaff, L. , Galbraith, L. & Al Baghdadi, A. https://doi.org/10.1080/13511610.2026.2645633 Cocreating support: toward a digital inclusion intervention for parents in poverty (2026) CoDesign (E-pub ahead of print/First online) . Boerkamp, L. G. P. , van Deursen, A. J. A. M. , van Laar, E. , van der Zeeuw, A. , van der Graaf, S. & Lutkenhaus, R. https://doi.org/10.1080/15710882.2025.2608872 Shaping support, side by side: A multi-step approach toward digital inclusion interventions for households in poverty (2026) [Thesis › PhD Thesis - Research UT, graduation UT] . University of Twente . Boerkamp, L. G. P. https://doi.org/10.3990/1.9789036568920
2025
Evaluating a digital inclusion intervention for parents in poverty: results from qualitative research (2025) Journal of Social Intervention, 34(3) , 3-23 . Boerkamp, L. G. P. , van Deursen, A. J. A. M. , van Laar, E. , van der Zeeuw, A. & van der Graaf, S. https://doi.org/10.54431/jsi.869 Youth digital well-being: The role of digital skills and positive and negative digital outcomes in youth's subjective well-being (2025) Computers in human behavior reports, 20 . Article 100796 . Yasmine, D. I. , Colombijn, F. , van Deursen, A. J. A. M. & van Ingen, E. https://doi.org/10.1016/j.chbr.2025.100796 Internet skills, digital engagement, and outcomes among urban youth in Jakarta, Indonesia: incorporating a Global South context in measuring digital inequality (2025) Information, communication and society, 28(15) , 2774-2794 . Yasmine, D. I. , Colombijn, F. , Deursen, A. J. A. M. v. & van Ingen, E. https://doi.org/10.1080/1369118X.2025.2479778 Cocreating and Evaluating a Digital Inclusion Intervention for Parents in Poverty: Results from Qualitative Research (2025) [Contribution to conference › Poster] 2025 BMS Research Conference . Boerkamp, L. G. P. , van Deursen, A. J. A. M. , van Laar, E. , van der Zeeuw, A. , van der Graaf, S. & Lutkenhaus, R. The role of social work in digital inclusion: a systematic literature review (2025) European Journal of Social Work (E-pub ahead of print/First online) . Hartman-van der Laan, M. , Van Deursen, A. J. A. M. , van Laar, E. & Tuinstra, J. https://doi.org/10.1080/13691457.2025.2553856 Exploring labor market dynamics in digital transformations: The perspective of Dutch SMEs (2025) Journal of the International Council for Small Business, 7(3) , 940–975 (E-pub ahead of print/First online) . Koca, D. & van Deursen, A. https://doi.org/10.1080/26437015.2025.2538182 Psychological Science and the Blind Spot in Education: Learning and Instruction of Transversal Skills in the Twenty-First Century (2025) Educational psychology review, 37(2) . Article 41 . Weber, A. M. , van Laar, E. , Borgonovi, F. , Ackerman, P. L. , Nixon, N. , Graesser, A. C. & Greiff, S. https://doi.org/10.1007/s10648-025-10014-6 Internet appropriation barriers in the lives of Dutch parents living in poverty: A qualitative study (2025) The Information society, 41(3) , 195-208 . Boerkamp, L. G. P. , van der Zeeuw, A. , van Deursen, A. J. A. M. , van Laar, E. & van der Graaf, S. https://doi.org/10.1080/01972243.2025.2467031 Climate change news and doomscrolling: An examination of influencing factors and psychological effects (2025) Acta psychologica, 255 . Article 104925 . Dominguez-Rodriguez, A. , Apprich, F. , Friehs, M. A. , van der Graaf, S. & Steinrücke, J. https://doi.org/10.1016/j.actpsy.2025.104925 Van onzichtbare achterblijver naar digitaal meedoen: Inzichten en succesfactoren van proeftuinen met het digitaal meedoen pakket (2025) [Book/Report › Report] . University of Twente . van der Zeeuw, A. , van Laar, E. , van Deursen, A. J. A. M. & Lutkenhaus, R. https://doi.org/10.3990/1.496473940 Digital inequality and digital skills: Examining barriers and solutions in Indonesia's mobile banking adoption: Addressing digital disparities to creating opportunities through the development of digital skills, supporting broader adoption and usage of mobile banking services across Indonesia (2025) [Thesis › PhD Thesis - Research external, graduation UT] . University of Twente . Windya Giri, R. R. https://doi.org/10.3990/1.9789036564809 Families-Share: Dataset of survey questions, final impact assessment (2025) [Dataset Types › Dataset] . Zenodo . Veeckman, C. , Tsoumani, O. & van der Graaf, S. https://doi.org/10.5281/zenodo.14906278 Developing Performance Tests to Measure Digital Skills: Lessons Learned From a Cross-National Perspective (2025) Media and Communication, 13 . Article 8988 . van Laar, E. , van Deursen, A. J. A. M. , Helsper, E. J. & Schneider, L. S. https://doi.org/10.17645/mac.8988 Smart Devices Require Skilled Users: Home Automation Performance Tests among the Dutch Population (2025) International journal of human-computer interaction, 41(2) , 1688-1699 . Deursen, A. J. A. M. v. , de Boer, P. S. & van Rompay, T. J. L. https://doi.org/10.1080/10447318.2024.2364470 Discourses on smoke-free policies on Dutch Twitter: A social network analysis (2025) Digital Health, 11 . Lutkenhaus, R. O. , Meijberg, A. , Mölenberg, F. J. M. , Been, J. V. & Bouman, M. P. A. https://doi.org/10.1177/20552076251325583 Entertainment-Education in the new media landscape: Stimulating creative engagement in online communities for social and behavioral change (2025) In Health, Media, and Communication: Handbook of Communication Science (pp. 147-168) (Handbooks of Communication Science; Vol. 15) . De Gruyter Mouton . Lutkenhaus, R. O. https://doi.org/10.1515/9783110775426-009 Mobile Therapeutic Attention for Treatment-Resistant Schizophrenia (m-RESIST) Solution for Improving Clinical and Functional Outcomes in Treatment-Resistant Schizophrenia: Prospective, Multicenter Efficacy Study (2025) JMIR human factors, 12 . Article e67659 . Seppälä, J. , Grasa, E. , Alonso-Solís, A. , Roldan-Bejarano, A. , Haapea, M. , Isohanni, M. , Miettunen, J. , Mendivelso, C. , Almazán, C. , Rubinstein, K. , Caspi, A. , Unoka, Z. , Farkas, K. , Reixach, E. , Berdún, J. , Usall, J. , Ochoa, S. , Corripio, I. , Jääskeläinen, E. , … Mentzas, G. https://doi.org/10.2196/67659
2024
The orchestrated digital inequalities of the IoT: How vendor lock-in hinders and playfulness creates IoT benefits in every life (2024) New media & society, 26(10) , 5658-5676 . Zeeuw, A. v. d. , van Deursen, A. J. A. M. & Jansen, G. https://doi.org/10.1177/14614448221138075 Digital Inclusion Support Needs of Households in Poverty: Insights From Interviews With Dutch Social Workers (2024) International journal of communication, 18 , 3855-3872 . Article 1932–8036/20240005 . Boerkamp, L. G. P. , van Deursen, A. J. A. M. , van Laar, E. , van der Zeeuw, A. & van der Graaf, S. https://ijoc.org/index.php/ijoc/article/view/22587/4725 The lights are on, but no one’s home: A performance test to measure digital skills to use IoT home automation (2024) New media & society, 26(9) , 5259-5290 . de Boer, P. S. , van Deursen, A. J. A. M. & van Rompay, T. J. L. https://doi.org/10.1177/14614448221133737 Digital skills among youth: A dataset from a three-wave longitudinal survey in six European countries (2024) Data in brief, 54 . Article 110396 . Machackova, H. , Jaron Bedrosova, M. , Muzik, M. , Zlamal, R. , Fikrlova, J. , Literova, A. , Dufkova, E. , Smahel, D. , Boomgaarden, H. , Song, H. , Tolochko, P. , d'Haenens, L. , Joris, W. , Kalmus, V. , Tikerperi, M. L. , Opermann, S. , Napp, M. , Soidla, I. , Uibos, A. , … Helsper, E. J. https://doi.org/10.1016/j.dib.2024.110396 Internet appropriation barriers in the lives of Dutch parents living in poverty: A qualitative study (2024) [Contribution to conference › Poster] Eu-SPRI Annual Conference 2024 . Boerkamp, L. G. P. , van der Zeeuw, A. , van Deursen, A. J. A. M. , van Laar, E. & van der Graaf, S. Exploring barriers to and outcomes of internet appropriation among households living in poverty: A systematic literature review (2024) SAGE Open, 14(1) . Boerkamp, L. G. P. , van Deursen, A. J. A. M. , van Laar, E. , van der Zeeuw, A. & van der Graaf, S. https://doi.org/10.1177/21582440241233047 Factors affecting worker skills required in digital transformations of smes: Case studies in the Netherlands and Turkiye (2024) In Digital Transformation and Sustainable Development in Cities and Organizations (pp. 54-80) . IGI Global . Koca, D. & Van Deursen, A. https://doi.org/10.4018/979-8-3693-3567-3.ch003
2023
Het belang van spel en creativiteit bij digitale ongelijkheid en het Internet of Things (2023) Tijdschrift voor communicatiewetenschap, 51(4) , 422-426 . van der Zeeuw, A. , van Deursen, A. J. A. M. & Jansen, G. https://doi.org/10.5117/tCW2023.4.005.ZEEU Theoretical Integration of ySKILLS: Towards a New Model of Digital Literacy (2023) [Book/Report › Report] . Katholieke Universiteit Leuven . Smahel, D. , Mascheroni, G. , Livingstone, S. , Helsper, E. J. , van Deursen, A. , Tercova, N. , Stoilova, M. , Georgiou, M. , Machackova, H. & Alho, K. https://doi.org/10.5281/zenodo.10090716 Trendrapport Digitale Inclusie: Kerncijfers en beleidsaanbevelingen (2023) [Book/Report › Report] . University of Twente . van Deursen, A. Leveraging Blockchain for Energy Transition in Urban Contexts (2023) Big Data & Society, 10(2) . Montakhabi, M. , Madhusudan, A. , Mustafa, M. A. , Vanhaverbeke, W. , Almirall, E. & Graaf, S. V. D. https://doi.org/10.1177/20539517231205503 m-RESIST, a Mobile Therapeutic Intervention for Treatment-Resistant Schizophrenia: Feasibility, Acceptability, and Usability Study (2023) JMIR Formative Research, 7 . Article e46179 . Grasa, E. , Seppälä, J. , Alonso-Solis, A. , Haapea, M. , Isohanni, M. , Miettunen, J. , Mendivelso, J. C. , Almazan, C. , Rubinstein, K. , Caspi, A. , Unoka, Z. , Farkas, K. , Usall, J. , Ochoa, S. , van der Graaf, S. , Jewell, C. , Triantafillou, A. , Stevens, M. , Reixach, E. , … Corripio, I. https://doi.org/10.2196/46179 “Governing the urban commons”: DLT, institutions, and citizens in perspective (2023) Big Data & Society, 10(1) . Long, L. A. N. , Graaf, S. V. D. & Votsis, A. https://doi.org/10.1177/20539517231182391 The IoT, easy as anything?: Uncovering the importance of digital skills for the Internet of Things (2023) [Thesis › PhD Thesis - Research UT, graduation UT] . University of Twente . de Boer, P. S. https://doi.org/10.3990/1.9789036555951 IQ and digital inequality: An empirical investigation (2023) New media & society, 25(6) , 1248-1270 . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1177/14614448211024012 The irony of the smart home: How the IoT shifts power balances and reinforces household values (2023) The Information society, 39(3) , 171-182 . Zeeuw, A. v. d. , van Deursen, A. J. A. M. & Jansen, G. https://doi.org/10.1080/01972243.2023.2189896 De digitale inclusie paradox (2023) [Book/Report › Inaugural speech] . University of Twente . van Deursen, A. J. A. M. The future of Communication Science (2023) [Dataset Types › Dataset] . Zenodo . van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & Janssen, S. https://doi.org/10.5281/zenodo.10423316 Valuing the value: An affordances perspective on new models in the electricity market (2023) Energy research & social science, 96 . Article 102902 . Montakhabi, M. , van der Graaf, S. & Mustafa, M. A. https://doi.org/10.1016/j.erss.2022.102902 A framework for making citizen science inclusive with storytelling methods (2023) Frontiers in Environmental Science, 11 , 12 . Veeckman, C. , Claes, S. , van Audenhove, L. & Graaf, S. v. d. https://doi.org/10.3389/fenvs.2023.1211213 Health on the move—can we keep up? Activity tracker performance test to measure data and strategic skills (2023) International journal of human-computer interaction, 39(17) , 3377-3387 . Boer, P. S. d. , Deursen, A. J. A. M. v. & Rompay, T. J. L. v. https://doi.org/10.1080/10447318.2022.2097367 Norms-Shifting on Social Media: A Review of Strategies to Shift Health-Related Norms among Adolescents and Young Adults on Social Media (2023) Review of Communication Research, 11 , 127-149 . Lutkenhaus, R. O. , McLarnon, C. & Walker, F. https://doi.org/10.52152/RCR.V11.5 The youth Digital Skills Performance Test Results: Report on the results of real-life information navigation and processing, communication and interaction, and content creation and production skills tasks (2023) [Book/Report › Report] . Zenodo . van Deursen, A. J. A. M. , van Laar, E. , Helsper, E. & Schneider, L. https://doi.org/10.5281/zenodo.8297778
2022
Introduction: Welcome to the Metaverse! (again?) (2022) Baltic Screen Media Review, 10(2) , 198-200 . Ibrus, I. , Van Der Graaf, S. & Nieborg, D. B. https://doi.org/10.2478/bsmr-2022-0014 Editorial: Interrogating the design of smart, sustainable, and socially just urban spaces: A look at institutions, places, and values (2022) Frontiers in Sustainable Cities, 4 . Article 1088610 . van der Graaf, S. , Nguyen Long, L. A. & Vinci, I. https://doi.org/10.3389/frsc.2022.1088610 General Health Statuses as Indicators of Digital Inequality and the Moderating Effects of Age and Education: Cross-sectional Study (2022) Journal of medical internet research, 24(10) . Article e37845 . Van Deursen, A. J. A. M. https://doi.org/10.2196/37845 Development and validation of the Internet of Things Skills Scale (IoTSS) (2022) Information, communication and society, 25(13) , 1883-1899 . van Deursen, A. J. A. M. , van der Zeeuw, A. , de Boer, P. , Jansen, G. & van Rompay, T. https://doi.org/10.1080/1369118X.2021.1900320 Trust in the institution and privacy management of Internet of Things devices: A comparative case study of Dutch and Norwegian households (2022) Technology in society, 70 . Article 102026 . Paupini, C. , Zeeuw, A. v. d. & Teigen, H. F. https://doi.org/10.1016/j.techsoc.2022.102026 The youth Digital Skills Performance Tests (2022) [Book/Report › Report] . Katholieke Universiteit Leuven . van Laar, E. , van Deursen, A. J. A. M. , Helsper, E. J. & Schneider, L. https://doi.org/10.5281/zenodo.7110265 Digital inequalities among MSE entrepreneurs in Indonesia: Exploring differences in internet access between internet-users and non internet-users MSE entrepreneurs (2022) [Thesis › PhD Thesis - Research UT, graduation UT] . University of Twente . Yuldinawati, L. https://doi.org/10.3990/1.9789036553964 Entertainment-Education in het nieuwe medialandschap: Hoe content creators betrokkenheid met gezondheidsthema’s kunnen stimuleren in online community’s (2022) Tijdschrift voor communicatiewetenschap, 50(1) , 27-55 . Lutkenhaus, R. O. https://doi.org/10.5117/TCW2022.1.003.LUTK Developing policy aimed at 21st-century digital skills for the creative industries: an interview study with founders and managing directors (2022) Journal of Education and Work, 35(2) , 195-209 . van Laar, E. , van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1080/13639080.2022.2036710 Psychological, cultural and socio-structural factors associated with digital immersion in Chilean adolescents (2022) Journal of children and media, 16(1) , 21-40 . León, M. , Rehbein, L. , Labbé, C. , Van Deursen, A. J. A. M. & Cerda, C. https://doi.org/10.1080/17482798.2021.1904428 Using markers for digital engagement and social change: Tracking meaningful narrative exchange in transmedia edutainment with text analytics techniques (2022) Digital Health, 8 . Lutkenhaus, R. O. , Wang, H. , Singhal, A. , Jansz, J. & Bouman, M. P. A. https://doi.org/10.1177/20552076221107892
2021
IoT as simple as Do Re Mi: A micro-figurational approach to the social context of Internet of Things skills and digital inequalities (2021) [Thesis › PhD Thesis - Research UT, graduation UT] . University of Twente . van der Zeeuw, A. https://doi.org/10.3990/1.9789036552844 A Systematic Literature Review of Organizational Factors Influencing 21st-Century Skills (2021) SAGE Open, 11(4) . Koehorst, M. M. , van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & de Haan, J. https://doi.org/10.1177/21582440211067251 Mediawijsheid: Conceptualisering en belang in een gemedieerde samenleving. Lacunes in bestaand onderzoek en beleid (2021) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. & Helsper, E. J. https://www.utwente.nl/en/centrefordigitalinclusion/Files/mediawijsheid-conceptualisering-en-belang-vandeursen-helsper.pdf Fostering Energy Transition in Smart Cities: DLTs for Peer-to-Peer Electricity Trading (2021) In 2021 17th International Conference on Distributed Computing in Sensor Systems (DCOSS) (International Conference on Distributed Computing in Sensor Systems (DCOSS); Vol. 2021) . IEEE . Montakhabi, M. , van der Graaf, S. , Madhusudan, A. , Sarenche, R. & Mustafa, M. A. https://doi.org/10.1109/DCOSS52077.2021.00078 Co-creation and Smart Cities: Looking Beyond Technology (2021) [Book/Report › Book] . Emerald . van der Graaf, S. , Long, L. A. N. & Veeckman, C. https://doi.org/10.1108/9781800436022 An Ecosystem View of Peer-to-Peer Electricity Trading: Scenario Building by Business Model Matrix to Identify New Roles (2021) Energies, 14(15) . Article 4438 . Montakhabi, M. , Zobiri, F. , van der Graaf, S. , Deconinck, G. , Orlando, D. , Ballon, P. & Mustafa, M. A. https://doi.org/10.3390/en14154438 youth Digital Skills Indicator: German questionnaire (2021) [Book/Report › Report] . ySkills . Waechter, N. , van Deursen, A. J. A. M. , Helsper, E. J. , Schneider, L. S. & van Laar, E. https://doi.org/10.5281/zenodo.5076513 youth Digital Skills Indicator: Italian questionnaire (2021) [Book/Report › Report] . ySkills . Mascheroni, G. , van Deursen, A. J. A. M. , Helsper, E. J. , Schneider, L. S. & van Laar, E. https://doi.org/10.5281/zenodo.5076564 youth Digital Skills Indicator: Finnish questionnaire (2021) [Book/Report › Report] . ySkills . Mannerström, R. , Helsper, E. J. , Schneider, L. S. , van Deursen, A. J. A. M. & van Laar, E. https://doi.org/10.5281/zenodo.5076526 youth Digital Skills Indicator (2021) [Book/Report › Report] . ySkills . Helsper, E. J. , Schneider, L. , van Deursen, A. J. A. M. & van Laar, E. https://doi.org/10.5281/zenodo.4620874 youth Digital Skills Indicator: Estonian questionnaire (2021) [Book/Report › Report] . ySkills . Tikerperi, M.-L. , Beilmann, M. , Kalmus, V. , Opermann, S. , van Deursen, A. J. A. M. , Helsper, E. , Schneider, L. & van Laar, E. https://doi.org/10.5281/zenodo.5076536 youth Digital Skills Indicator: Polish questionnaire (2021) [Book/Report › Report] . ySkills . Pyzalski, J. , Walter, N. , Iwanicka, A. , Bartkowiak, K. , Helsper, E. J. , Schneider, L. S. , van Deursen, A. J. A. M. & van Laar, E. https://doi.org/10.5281/zenodo.5076548 youth Digital Skills Indicator: Portuguese questionnaire (2021) [Book/Report › Report] . ySkills . Ponte, C. , Batista, S. , Helsper, E. J. , Schneider, L. S. , van Deursen, A. J. A. M. & van Laar, E. https://doi.org/10.5281/zenodo.5076573 youth Digital Skills Indicator: Dutch questionnaire (2021) [Book/Report › Report] . ySkills . van Deursen, A. J. A. M. , Helsper, E. , Schneider, L. & van Laar, E. https://doi.org/10.5281/zenodo.5076557 youth Digital Skills Indicator. Dutch questionnaire (2021) [Dataset Types › Dataset] . Zenodo . van Deursen, A. J. A. M. , Helsper, E. J. , Schneider, L. S. & van Laar, E. https://doi.org/10.5281/zenodo.5076557 youth Digital Skills Indicator. Estonian questionnaire (2021) [Dataset Types › Dataset] . Zenodo . Tikerperi, M.-L. , Beilmann, M. , Kalmus, V. , Opermann, S. , Heslper, E. J. , Schneider, L. S. , van Deursen, A. J. A. M. & van Laar, E. https://doi.org/10.5281/zenodo.5076535 youth Digital Skills Indicator. Finnish questionnaire (2021) [Dataset Types › Dataset] . Zenodo . Mannerström, R. , Helsper, E. J. , Schneider, L. S. , van Deursen, A. J. A. M. & van Laar, E. https://doi.org/10.5281/zenodo.5076526 youth Digital Skills Indicator. German questionnaire (2021) [Dataset Types › Dataset] . Zenodo . Waechter, N. , Helsper, E. J. , Schneider, L. S. , van Deursen, A. J. A. M. & van Laar, E. https://doi.org/10.5281/zenodo.5076512 youth Digital Skills Indicator. Italian questionnaire (2021) [Dataset Types › Dataset] . Zenodo . Mascheroni, G. , Helsper, E. J. , Schneider, L. S. , van Deursen, A. J. A. M. & van Laar, E. https://doi.org/10.5281/zenodo.5076564 youth Digital Skills Indicator. Polish questionnaire (2021) [Dataset Types › Dataset] . Zenodo . Pyzalski, J. , Walter, N. , Iwanicka, A. , Bartkowiak, K. , Helsper, E. J. , Schneider, L. S. , van Deursen, A. J. A. M. & van Laar, E. https://doi.org/10.5281/zenodo.5076548 youth Digital Skills Indicator. Portuguese questionnaire (2021) [Dataset Types › Dataset] . Zenodo . Ponte, C. , Batista, S. , Helsper, E. J. , Schneider, L. S. , van Deursen, A. J. A. M. & van Laar, E. https://doi.org/10.5281/zenodo.5076573 Defining the Business Ecosystem of Peer-to-Peer Electricity Trading (2021) In Proceedings of the 6th International Conference on New Business Models: New Business Models in a Decade of Action: Sustainable, Evidence-based, Impactful: Halmstad, Sweden, 9-11 June 2021 . Halmstad University Press . Montakhabi, M. , van der Graaf, S. , Ballon, P. , Walravens, N. & Vanhaverbeke, W. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-44872 Internet- en Internet of Things-vaardigheden in Nederland anno 2021 (2021) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. https://alexandervandeursen.nl/Joomla/Media/Reports/2021%20-%20Internet%20en%20IoT%20skills_Deursen.pdf Open Business Models’ Actionability in Europe; EU Competition Policy Analysis (2021) Journal of Business Models, 9(1) , 29-34 . Montakhabi, M. & van der Graaf, S. https://doi.org/10.5278/jbm.v9i1.5909 youth Digital Skills Indicator questionnaire (2021) [Dataset Types › Dataset] . Zenodo . Helsper, E. J. , Schneider, L. S. , van Deursen, A. J. A. M. & van Laar, E. https://doi.org/10.5281/zenodo.4620874 Digital inequalities in the Internet of Things: differences in attitudes, material access, skills, and usage (2021) Information, communication and society, 24(2) , 258-276 . van Deursen, A. J. A. M. , van der Zeeuw, A. , de Boer, P. , Jansen, G. & van Rompay, T. https://doi.org/10.1080/1369118X.2019.1646777 Measuring internet skills in a general population: A large-scale validation of the short Internet Skills Scale in Slovenia (2021) The Information society, 37(2) , 63-81 . Grošelj, D. , van Deursen, A. J. A. M. , Dolničar, V. , Burnik, T. & Petrovčič, A. https://doi.org/10.1080/01972243.2020.1862377 Belgium: adoption of the sharing economy (2021) In The Collaborative Economy in Action: European Perspectives (pp. 52-66) . University of Limerick . Huybrechts, L. , van der Graaf, S. , D'Hauwers, R. & Pierson, J. https://doi.org/10.5281/zenodo.5546596 Digitizing Life At Home: Using The Internet-Of-Things And Mobile Applications In Qualitative Research (2021) In 15th ESA Conference - Abstract book (pp. 454-454) . European Sociological Association (ESA) . van der Zeeuw, A. , van Deursen, A. & Jansen, G.
2020
The youth Digital Skills Indicator: Report on the conceptualisation and development of the ySKILLS digital skills measure (2020) [Book/Report › Report] . Katholieke Universiteit Leuven . Helsper, E. J. , Scheider, L. S. , van Deursen, A. J. A. M. & van Laar, E. Digitale vaardigheden: Een onderzoeks- en beleidsagenda (2020) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. & Helsper, E. J. https://www.rijksoverheid.nl/documenten/rapporten/2020/12/20/digitale-vaardigheden-een-onderzoeks-en-beleidsagenda#:~:text=Adviesrapport%20dat%20op%20basis%20van,inclusiebeleid%20onderbouwt%20en%20richting%20geeft.&text=Ook%20beschrijft%20het%20rapport%20digitale,zijn%20in%20de%20nabije%20toekomst. Modernizing Creative Work: How organizations in the creative industries can support knowledge workers to develop the skills they need (2020) [Thesis › PhD Thesis - Research UT, graduation UT] . University of Twente . Koehorst, M. M. https://doi.org/10.3990/1.9789036550895 How to apply IoT skills at home: Inequalities in cultural repertoires and its interdependency chains (2020) Poetics, 83 . Article 101486 . van der Zeeuw, A. , van Deursen, A. J. A. M. & Jansen, G. https://doi.org/10.1016/j.poetic.2020.101486 Internet-of-Things Skills Among the General Population: Task-Based Performance Test Using Activity Trackers (2020) JMIR human factors, 7(4) . Article e22532 . de Boer, P. S. , van Deursen, A. J. A. M. & van Rompay, T. J. L. https://doi.org/10.2196/22532 Entertainment-Education in the New Media Landscape: Stimulating Creative Engagement in Online Communities for Social and Behavioral Change (2020) [Thesis › PhD Thesis - Research external, graduation external] . Lutkenhaus, R. https://repub.eur.nl/pub/131186 New roles in peer-to-peer electricity markets: Value network analysis (2020) In 6th IEEE International Energy Conference, ENERGYCon 2020 (pp. 389-394) . Article 9236480 . IEEE . Montakhabi, M. , Zobiri, F. , van der Graaf, S. , Deconinck, G. , Orlando, D. , Vanhove, S. , Callaerts, R. , Ballon, P. & Mustafa, M. A. https://doi.org/10.1109/ENERGYCon48941.2020.9236480 Toward spreadable entertainment-education: Leveraging social influence in online networks (2020) Health Promotion International, 35(5) , 1241-1250 . Lutkenhaus, R. O. , Jansz, J. & Bouman, M. P. A. https://doi.org/10.1093/heapro/daz104 Families Share mobile-based services definition: D4.4 Behavioural Mapping Outcomes, WP4 Impact Assessment (2020) [Book/Report › Report] . Vrije Universiteit Brussel . Veeckman, C. , Tsoumani, O. & van der Graaf, S. Families Share mobile-based services definition: D4.2: Report on the assessment of the platform, WP4 Impact Assessment (2020) [Book/Report › Report] . Vrije Universiteit Brussel . Veeckman, C. , Tsoumani, O. & van der Graaf, S. A method to compare the delivery of psychiatric care for people with treatment-resistant schizophrenia (2020) International journal of environmental research and public health, 17(20) . Article 7527 . Alonso-Solís, A. , Ochoa, S. , Grasa, E. , Rubinstein, K. , Caspi, A. , Farkas, K. , Unoka, Z. , Usall, J. , Huerta-Ramos, E. , Isohanni, M. , Seppälä, J. , Reixach, E. , Berdún, J. , Corripio, I. , Alcalde, F. , D’amico, E. , Almazán, C. , Bitter, I. , Baccinelli, W. , … Simonetti, V. https://doi.org/10.3390/ijerph17207527 Mediated interaction rituals: a geography of everyday life and contention in Black Lives Matter (2020) Mobilization, 25(3) , 295-313 . van Haperen, S. , Uitermark, J. & van der Zeeuw, A. https://doi.org/10.17813/1086-671x-25-3-295 Sharing Beyond Peer-to-peer Trading: Collaborative(Open) Business Models as a Pathway to SmartCircular Economy in Electricity Markets (2020) In 2020 16th International Conference on Distributed Computing in Sensor Systems (DCOSS) (pp. 482-489) . Article 9183622 (International Conference on Distributed Computing in Sensor Systems (DCOSS); Vol. 2020) . IEEE . Montakhabi, M. , van der Graaf, S. , Ballon, P. & Mustafa, M. A. https://doi.org/10.1109/DCOSS49796.2020.00081 Digital Inequality During a Pandemic: Quantitative Study of Differences in COVID-19–Related Internet Uses and Outcomes Among the General Population (2020) Journal of medical internet research, 22(8) . Article e20073 . van Deursen, A. J. A. M. https://doi.org/10.2196/20073 Measuring the levels of 21st-century digital skills among professionals working within the creative industries: A performance-based approach (2020) Poetics, 81 . Article 101434 . van Laar, E. , van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & de Haan, J. https://doi.org/10.1016/j.poetic.2020.101434 Hyperlocal User-Generated Video Contributions on Public Displays (2020) In PerDis '20: Proceedings of the 9TH ACM International Symposium on Pervasive Displays (pp. 55–62) . ACM Publishing . Michielsen, D. , Vannieuwenhuyze, J. , Claes, S. , Moere, A. V. , Tsoumani, O. , Libot, C. & van der Graaf, S. https://doi.org/10.1145/3393712.3395343 Taking advantage of the Internet: A qualitative analysis to explain why educational background is decisive in gaining positive outcomes (2020) Poetics, 80 . Article 101426 . Scheerder, A. J. , van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1016/j.poetic.2019.101426 The Right to the City in the Platform Age: Child-Friendly City and Smart City Premises in Contention (2020) Information (Japan), 11(6) . Article 285 . van der Graaf, S. https://doi.org/10.3390/INFO11060285 Editorial: Sharing Economy Pathways to Government Innovation (2020) Technology Innovation Management Review, 10(5) , 3-5 . van der Graaf, S. & Veeckman, C. https://doi.org/10.22215/timreview/1351 Keeping violent offender rehabilitation on track: How the diffusion and redirecting of attentional focus/mood work in the GRIP program (2020) Qualitative Social Work . Paulle, B. & Zeeuw, A. v. d. https://doi.org/10.1177/1473325020921919 Multi-Stakeholder Innovation in Smart City Discourse: Quadruple Helix Thinking in the Age of “Platforms” (2020) Frontiers in Sustainable Cities, 2(5) . Article 2020.00005 . Borghys, K. , van der Graaf, S. , Walravens, N. & Compernolle, M. V. https://doi.org/10.3389/frsc.2020.00005 Determinants of 21st-century skills and 21st-century digital skills for workers: A systematic literature review (2020) SAGE Open, 10(1) , 1-14 . van Laar, E. , van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & de Haan, J. https://doi.org/10.1177/2158244019900176 The right to the (smart) city, participation and open data (2020) In Architecture and the Smart City (pp. 126-136) . Routledge . Breuer, J. , Walravens, N. , van der Graaf, S. & Marien, I. https://doi.org/10.4324/9780429324468-10 Future Scenarios for Circular (Peer-to-peer) Electricity Markets, Business Model Matrix Analysis (2020) [Contribution to conference › Poster] 5th International Conference on New Business Models, NBM 2020 . Montakhabi, M. , van der Graaf, S. & Ballon, P.
2019
Urban Influencers: An Analysis of Urban Identity in YouTube Content of Local Social Media Influencers in a Super-Diverse City (2019) Frontiers in psychology, 10 . Article 2876 . van Eldik, A. K. , Kneer, J. , Lutkenhaus, R. O. & Jansz, J. https://doi.org/10.3389/fpsyg.2019.02876 Inevitable inequalities?: Exploring Differences in Internet Domestication Between Less and Highly Educated Families (2019) [Thesis › PhD Thesis - Research UT, graduation UT] . University of Twente . Scheerder, A. J. https://doi.org/10.3990/1.9789036548571 Determinants of 21st-century digital skills: A large-scale survey among working professionals (2019) Computers in human behavior, 100 , 93-104 . van Laar, E. , van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & de Haan, J. https://doi.org/10.1016/j.chb.2019.06.017 ESSENCE WP 5 Citizen Engagement and Evaluation: D5.1 Report on Engagement Strategies (2019) [Book/Report › Report] . Vrije Universiteit Brussel . Vannieuwenhuyze, J. , Tsoumani, O. & van der Graaf, S. What are E-ssential skills?: A multimethod approach to 21st-century digital skills within the creative industries (2019) [Thesis › PhD Thesis - Research UT, graduation UT] . University of Twente . van Laar, E. https://doi.org/10.3990/1.9789036548670 Negative outcomes of Internet use: A qualitative analysis in the homes of families with different educational backgrounds (2019) The Information society, 35(5) , 286-298 . Scheerder, A. J. , van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1080/01972243.2019.1649774 Exploring the Creative Industries: Toward a Classification by Process and Job Functions (2019) Journal of Innovation Management, 7(3) , 69-95 . Koehorst, M. M. , van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & de Haan, J. https://doi.org/10.24840/2183-0606_007.003_0005 Digitale ongelijkheid in Nederland: Internetgebruik van mensen van 55 jaar en ouder (2019) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. https://alexandervandeursen.nl/Joomla/Media/Reports/2019_Digitale_Ongelijkheid_55+_vanDeursen.pdf Internet use in the home: Digital inequality from a domestication perspective (2019) New media & society, 21(10) , 2099-2118 . Scheerder, A. J. , van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1177/1461444819844299 The Paradigm Shift of Living Labs in Service Co-creation for Smart Cities: SynchroniCity Validation (2019) In Organizing for Digital Innovation: At the Interface Between Social Media, Human Behavior and Inclusion (pp. 135-147) (Lecture Notes in Information Systems and Organisation; Vol. 27) . Springer . Spagnoli, F. , van der Graaf, S. & Brynskov, M. https://doi.org/10.1007/978-3-319-90500-6_11 The sequential and conditional nature of 21st-century digital skills (2019) International journal of communication, 13 , 3462-3487 . van Laar, E. , van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & de Haan, J. https://ijoc.org/index.php/ijoc/article/view/10925 Inequalities in the social use of the Internet of things: A capital and skills perspective (2019) New media & society, 21(6) , 1344-1361 . van der Zeeuw, A. , van Deursen, A. J. & Jansen, G. https://doi.org/10.1177/1461444818821067 Examining the sequentiality of 21st-century digital skills: A path analysis (2019) [Contribution to conference › Paper] 69th Annual International Communication Association Conference 2019 . van Laar, E. , van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & de Haan, J. Navigating platform urbanism (2019) Technological forecasting and social change, 142 , 364-372 . van der Graaf, S. & Ballon, P. https://doi.org/10.1016/j.techfore.2018.07.027 Mapping the Dutch vaccination debate on Twitter: Identifying communities, narratives, and interactions (2019) Vaccine: X, 1 . Article 100019 . Lutkenhaus, R. O. , Jansz, J. & Bouman, M. P. A. https://doi.org/10.1016/j.jvacx.2019.100019 Families Share mobile-based services definition: D4.1: Impact Assessment Methodology, WP4 Impact Assessment (2019) [Book/Report › Report] . Vrije Universiteit Brussel . Veeckman, C. , van der Graaf, S. , Tsoumani, O. & Temmerman, L. Accepting the Internet-of-Things in our homes: The role of user skills (2019) Telematics and informatics, 36 , 147-156 . de Boer, P. S. , van Deursen, A. J. A. M. & van Rompay, T. J. L. https://doi.org/10.1016/j.tele.2018.12.004 Communicating sustainable logistics innovations to various consumer groups (2019) In Innovative Logistics Services and Sustainable Lifestyles: Interdependencies, Transformation Strategies and Decision Making (pp. 115-139) . Lubjuhn, S. , Bouman, M. , Lutkenhaus, R. & Krumme, K. https://doi.org/10.1007/978-3-319-98467-4_6 The first-level digital divide shifts from inequalities in physical access to inequalities in material access (2019) New media & society, 21(2) , 354-375 . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1177/1461444818797082 Mobile therapeutic attention for treatment-resistant schizophrenia: a prospective multicenter feasibility study in patients, caregivers and clinicians (2019) European Neuropsychopharmacology, 29(Suppl. 1) , 104-105 . Article P.095 . Solís, A. A. , Grasa, E. , Rubinstein, K. , Caspi, A. , Farkas, K. , Unoka, Z. , Usall, J. , Marco, S. , Seppälä, J. , Jääskeläinen, E. , Almazán, C. , Caro Mendivelso, J. , Triantafillou, A. , Kokkinakis, P. , van der Graaf, S. , Jewell, C. , Berdún, J. , Reixac, E. & Corripio, I. https://doi.org/10.1016/j.euroneuro.2018.11.1091 Tailoring in the digital era: Stimulating dialogues on health topics in collaboration with social media influencers (2019) Digital Health, 5 . Lutkenhaus, R. O. , Jansz, J. & Bouman, M. P. A. https://doi.org/10.1177/2055207618821521 Twenty-first century digital skills for the creative industries workforce: Perspectives from industry experts (2019) First monday, 24(1) . van Laar, E. , van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & de Haan, J. https://journals.uic.edu/ojs/index.php/fm/article/view/9476
2018
In Algorithms We Trust: Algorithmic Governance of the Public Sphere (2018) Media and Communication, 6(4) , 153-162 . van der Graaf, S. https://doi.org/10.17645/mac.v6i4.1710 21st-Century digital skills instrument aimed at working professionals: Conceptual development and empirical validation (2018) Telematics and informatics, 35(8) , 2184-2200 . van Laar, E. , van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & de Haan, J. https://doi.org/10.1016/j.tele.2018.08.006 Digitale ongelijkheid in Nederland anno 2018 (2018) [Book/Report › Report] . University of Twente . van Deursen, A. http://www.alexandervandeursen.nl/Joomla/Media/Reports/2018_Digitale_Ongelijkheid_vanDeursen.pdf Social network site skills for communication professionals: Conceptualization, operationalization, and an empirical Investigation (2018) IEEE transactions on professional communication, 62(1) , 43-54 . van Deursen, A. J. A. M. , Verlage, C. & van Laar, E. https://doi.org/10.1109/TPC.2018.2867168 First- and second-level digital divides in Cuba: Differences in Internet motivation, access, skills and usage (2018) First monday, 23(8) . van Deursen, A. & Andrade, L. S. https://doi.org/10.5210/fm.v23i8.8258 Collateral benefits of Internet use: Explaining the diverse outcomes of engaging with the Internet (2018) New media & society, 20(7) , 2333-2351 . Van Deursen, A. J. A. M. & Helsper, E. J. https://doi.org/10.1177/1461444817715282 Mobile therapeutic attention for treatment-resistant schizophrenia (m-RESIST): a prospective multicentre feasibility study protocol in patients and their caregivers (2018) BMJ open, 8(7) . Article e021346 . Alonso-Solís, A. , Rubinstein, K. , Corripio, I. , Jaaskelainen, E. , Vella, V. A. & van der Graaf, S. https://doi.org/10.1136/bmjopen-2017-021346 Behaviour Monitoring in Context: a Methodology for Measuring the Impact of the Human Factor on Smart Cities Big Data and Technologies (2018) In Measuring Behavior 2018: Conference Proceedings (pp. 331-333) . Measuring Behavior . Spagnoli, F. , van der Graaf, S. & Smets, A. Any Thing for Anyone? A New Digital Divide in Internet-of-Things Skills (2018) Policy & internet, 10(2) , 122-140 . van Deursen, A. J. A. M. & Mossberger, K. https://doi.org/10.1002/poi3.171 Determinants of 21st-century digital skills: A systematic literature review (2018) [Contribution to conference › Paper] 68th Annual International Communication Association Conference 2018 . van Laar, E. , van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & de Haan, J. Sociologizing with Randall Collins: An interview about emotions, violence, attention space and sociology (2018) European journal of social theory, 21(2) , 245-259 . van der Zeeuw, A. , Keesman, L. & Weenink, D. https://doi.org/10.1177/1368431017714909 Gebruik van Internet Of Things in Nederland anno 2018 (2018) [Book/Report › Report] . University of Twente . van Deursen, A. , van der Zeeuw, A. , de Boer, P. , Jansen, G. & van Rompay, T. Should the shady steal thunder?: The effects of crisis communication timing, pre-crisis reputation valence, and crisis type on post-crisis organizational trust and purchase intention (2018) Journal of contingencies and crisis management, 26(1) , 150-163 . Beldad, A. D. , van Laar, E. & Hegner, S. M. https://doi.org/10.1111/1468-5973.12172 ComMODify: User Creativity at the Intersection of Commerce and Community (2018) [Book/Report › Book] . Palgrave Macmillan . van der Graaf, S. https://doi.org/10.1007/978-3-319-61500-4 Exploring the Internet Access of Indonesian SME Entrepreneurs (2018) International Journal of Business, 23(3) , 235-247 . Yuldinawati, L. , van Deursen, A. J. A. M. & van Dijk, J. A. G. M. Strategies and cues adolescents use to assess the age of an online stranger (2018) Information, communication and society, 21(8) , 1168-1185 . Groenestein, E. , Baas, N. , van Deursen, A. J. A. M. & de Jong, M. D. T. https://doi.org/10.1080/1369118X.2017.1309443
2017
Determinants of Internet skills, use and outcomes: A systematic review of the second- and third-level digital divide (2017) Telematics and informatics, 34(8) , 1607-1624 . Scheerder, A. , van Deursen, A. & van Dijk, J. https://doi.org/10.1016/j.tele.2017.07.007 System readiness evaluation: Deliverable D4.2 for project m-RESIST (2017) [Book/Report › Report] . European Commission . van der Graaf, S. , Unoka, Z. & Jewell, C. 21st-Century digital skills for work: A systematic literature review (2017) [Contribution to conference › Paper] 67th Annual Conference of the International Communication Association 2017 . van Laar, E. , van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & de Haan, J. The Imperative of Code: Labor, regulation and legitimacy (2017) In Policy Implications of Virtual Work (pp. 109-135) (Dynamics of virtual work) . Palgrave Macmillan . van der Graaf, S. & Fisher, E. https://doi.org/10.1007/978-3-319-52057-5_5 Corrigendum to "Impact of the digital divide on e-government: Expanding from channel choice to channel usage" [Gov. Inf. Q. 33(4) 685-692] (2017) Government information quarterly, 34(3) , 566-566 . Ebbers, W. E. , Jansen, M. G. M. & van Deursen, A. J. A. M. https://doi.org/10.1016/j.giq.2017.09.002 De Smart City als Humane Publieke Ruimte (2017) In De humane stad: 30 voorstellen voor een stad op mensenmaat (pp. 121-139) . Politeia VUBPress . Ballon, P. , van der Graaf, S. & Walravens, N. Digital Divide: Impact of Media Literacy (2017) In The International Encyclopedia of Media Effects (pp. 1-8) . Wiley-Hindawi . Van Deursen, A. J. A. M. https://doi.org/10.1002/9781118783764.wbieme0044 Do the rich get digitally richer?: Quantity and quality of support for digital engagement (2017) Information, communication and society, 20(5) , 700-714 . Helsper, E. & van Deursen, A. J. A. M. https://doi.org/10.1080/1369118X.2016.1203454 Habilidades digitales relacionadas con el medio y el contenido: la importancia del nivel educativo (2017) Panorama Social, 25 , 137-152 . Article 10 . van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & Peters, O. https://dialnet.unirioja.es/servlet/articulo?codigo=6371393 The Compoundness and Sequentiality of Digital Inequality (2017) International journal of communication, 11 , 452-473 . van Deursen, A. , Helsper, E. , Eynon, R. & van Dijk, J. A. G. M. http://ijoc.org/index.php/ijoc/article/view/5739 The relation between 21st-century skills and digital skills: A systematic literature review (2017) Computers in human behavior, 72 , 577-588 . van Laar, E. , van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & de Haan, J. https://doi.org/10.1016/j.chb.2017.03.010
2016
Impact of the digital divide on e-government: Expanding from channel choice to channel usage (2016) Government information quarterly, 33(4) , 685-692 . Ebbers, W. E. , Jansen, M. G. M. & van Deursen, A. J. A. M. https://doi.org/10.1016/j.giq.2016.08.007 Development and validation of the Internet Skills Scale (ISS) (2016) Information, communication and society, 19(6) , 804-823 . van Deursen, A. J. A. M. , Helsper, E. J. & Eynon, R. https://doi.org/10.1080/1369118X.2015.1078834 Modeling traditional literacy, internet skills and internet usage: an empirical study (2016) Interacting with computers, 28(1) , 13-26 . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1093/iwc/iwu027 Sociologiseren met Randall Collins: een interview over emoties, geweld, aandachtsvelden en de sociologie (2016) Sociologie, 12(3) , 275-294 . Zeeuw, A. v. d. , Keesman, L. & Weenink, D. https://doi.org/10.5117/SOC2016.3.WEEN Compound and Sequential Digital Exclusion: Internet Skills, Uses, and Outcomes (2016) [Contribution to conference › Paper] 66th Annual Conference of the International Communication Association, ICA 2016 . van Deursen, A. J. A. M. , Helsper, E. , Eynon, R. & van Dijk, J. A. G. M. Quantity and Quality of Support for Digital Engagement (2016) [Contribution to conference › Paper] 66th Annual Conference of the International Communication Association, ICA 2016 . van Deursen, A. J. A. M. & Helsper, E. How to foster uptake of DSI in Europe: Recommendations (2016) In Exploring impacts of collective awareness platforms for sustainability and social innovation (pp. 95-101) . Eurokleiss Press . van der Graaf, S. , Nicolai, A. & Prampolini, A. Impact Assessment Methodology (2016) In Exploring impacts of collective awareness platforms for sustainability and social innovation (pp. 27-43) . Eurokleiss Press . Passani, A. , Spagnoli, F. , Prampolini, A. , Firus, K. , van der Graaf, S. & Bellini, F. Much ado about keanu reeves: The drama of ageing in online fandom (2016) In The Ashgate Research Companion to Fan Cultures (pp. 35-48) . Routledge . van der Graaf, S. https://doi.org/10.4324/9781315612959-4 Open Laws, Open Data & Open Government (2016) [Contribution to conference › Paper] 19. Internationales Rechtsinformatik Symposion, IRIS 2016 . van der Graaf, S. Increasing transparency and privacy for online social network users – USEMP value model, scoring framework and legal (2016) In Privacy Technologies and Policy: Third Annual Privacy Forum, APF 2015, Luxembourg, Luxembourg, October 7-8, 2015, Revised Selected Papers (pp. 38-59) (Lecture Notes in Computer Science; Vol. 9484) . Springer . Popescu, A. , Hildebrandt, M. , Breuer, J. , Claeys, L. , Papadopoulos, S. , Petkos, G. , Michalareas, T. , Lund, D. , Heyman, R. , van der Graaf, S. , Gadeski, E. , Le Borgne, H. , deVries, K. , Kastrinogiannis, T. , Kousaridas, A. & Padyab, A. https://doi.org/10.1007/978-3-319-31456-3_3 Measuring types of internet use: from digital skills to tangible outcomes project report (2016) [Book/Report › Report] . Oxford University Press . Helsper, E. J. , van Deursen, A. J. A. M. & Eynon, R. Tablet use in primary education: Adoption hurdles and attitude determinants (2016) Education and information technologies, 21(5) , 971-990 . van Deursen, A. J. A. M. , Ben Allouch, S. & Ruijter, L. P. https://doi.org/10.1007/s10639-014-9363-3
2015
Evaluating (Geo-)visualizations in Transport: The Living Lab Approach of Open Transport Net (2015) In Sborník abstraktů příspěvků ze semináře . Veeckman, C. & van der Graaf, S. The development and validation of testing materials for literacy, numeracy and digital skills in a Dutch context (2015) International review of education, 61(5) , 655-671 . de Greef, M. , Segers, M. , Nijhuis, J. , Lam, J. F. , van Groenestijn, M. , van Hoek, F. , van Deursen, A. J. A. M. , Bohnenn, E. & Tubbing, M. https://doi.org/10.1007/s11159-015-9519-4 Media Literacy (2015) In The Concise Encyclopedia of Communication (pp. 360-361) . Wiley . van der Graaf, S. & Livingstone, S. https://doi.org/10.1002/9781118789353.ch13 Internet skills levels increase, but gaps widen (2015) [Contribution to conference › Paper] 65th Annual Conference of the International Communication Association, ICA 2015 . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. Imaginaries of Ownership: The logic of participation in the moral economy of 3D software design (2015) Telematics and informatics, 32(2) , 400-408 . van der Graaf, S. https://doi.org/10.1016/j.tele.2014.05.004 The City as Living Laboratory: Empowering Citizens with the Citadel Toolkit (2015) Technology Innovation Management Review , 6-17 . Veeckman, C. & van der Graaf, S. https://doi.org/10.22215/timreview/877 Computing trust levels based on user's personality and observed system trustworthiness (2015) In Trust and Trustworthy Computing: 8th International Conference, TRUST 2015, Heraklion, Greece, August 24-26, 2015, Proceedings (pp. 71-87) (Lecture Notes in Computer Science; Vol. 9229) . Springer . Kanakis, M. , van der Graaf, S. , Kalogiros, K. & Vanobberghen, W. https://doi.org/10.1007/978-3-319-22846-4_5 A nuanced understanding of Internet use and non-use among the elderly (2015) European journal of communication, 30(2) , 171-187 . van Deursen, A. J. A. M. & Helsper, E. J. https://doi.org/10.1177/0267323115578059 Digital skills in Europe: research and policy (2015) In Digital Divides: The New Challenges and Opportunities of e-Inclusion (pp. 125-148) (Public administration and public policy) . CRC Press (Taylor & Francis) . Helsper, E. J. & van Deursen, A. J. A. M. Digitale ongelijkheid in Nederland (2015) In ICT kennis en economie 2015 (pp. 274-281) . CBS . van Deursen, A. J. A. M. http://download.cbs.nl/pdf/ict-kennis-economie-2015-pub.pdf Internet skill levels increase, but gaps widen: a longitudinal cross-sectional analysis (2010–2013) among the Dutch population (2015) Information, communication and society, 18(7) , 782-797 . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1080/1369118X.2014.994544 Modeling habitual and addictive smartphone behavior: The role of smartphone usage types, emotional intelligence, social stress, self-regulation, age, and gender (2015) Computers in human behavior, 45 , 411-420 . van Deursen, A. J. A. M. , Bolle, C. L. , Hegner, S. M. & Kommers, P. A. M. https://doi.org/10.1016/j.chb.2014.12.039 New Media and the Digital Divide (2015) In International Encyclopedia of the Social & Behavioral Sciences (Second Edition) (pp. 787-792) . Elsevier . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1016/B978-0-08-097086-8.95086-4 Profit-maximizing trustworthiness level of composite systems (2015) In Human Aspects of Information Security, Privacy and Trust - 3rd International Conference, HAS 2015 Held as Part of HCI International 2015, Proceedings (pp. 357-368) (Lecture Notes in Computer Science; Vol. 9190) . Springer . Kalogiros, C. , Kanakakis, M. , van der Graaf, S. & Vanobberghen, W. https://doi.org/10.1007/978-3-319-20376-8_32 Tangible outcomes of internet use: from digital skills to tangible outcomes project report (2015) [Book/Report › Report] . Oxford University Press . Helsper, E. J. , van Deursen, A. J. A. M. & Eynon, R. http://www.oii.ox.ac.uk/research/projects/?id=112 The third level digital divide: who benefits most from being online? (2015) In Communication and Information Technologies Annual (pp. 29-52) (Studies in Media and Communications; Vol. 9) . Emerald . van Deursen, A. J. A. M. & Helsper, E. J. https://doi.org/10.1108/S2050-206020150000010002 Toward a Multifaceted Model of Internet Access for Understanding Digital Divides: An Empirical Investigation (2015) The Information society, 31(5) , 379-391 . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1080/01972243.2015.1069770 Usable trust: Grasping trust dynamics for online security as a service (2015) In Human Aspects of Information Security, Privacy and Trust: Third International Conference, HAS 2015, Held as Part of HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015. Proceedings (pp. 271-283) (Lecture Notes in Computer Science; Vol. 9190) . Springer . van der Graaf, S. , Vanobberghen, W. , Kanakakis, M. & Kalogiros, C. https://doi.org/10.1007/978-3-319-20376-8_25
2014
Smarten Up! Open Data, Toolkits and Participatory Governance in the Social City (2014) Communications & Strategies(96) , 35-52 . van der Graaf, S. https://ideas.repec.org/a/idt/journl/cs9602.html Socio-economic evaluation of trust and trustworthiness (2014) [Book/Report › Report] . University of Southampton . German, L. , Kalogiros, C. , Kanakakis, M. , Nasser, B. , Stalla-Bourdillon, S. , van der Graaf, S. , Vanobberghen, W. & Wiegand, S. Designing for participatory governance: Assessing capabilities and toolkits in public service delivery (2014) Info (Cambridge), 16(6) , 74-88 . van der Graaf, S. & Veeckman, C. https://doi.org/10.1108/info-07-2014-0028 The digital divide shifts to differences in usage (2014) New media & society, 16(3) , 507-526 . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1177/1461444813487959 Socio-economic models for trust and trustworthiness evaluation (2014) [Book/Report › Report] . van der Graaf, S. , Vanobberghen, W. & Willaert, K. Firing Up the City: A Smart City Living Lab Methodology (2014) Interdisciplinary Studies Journal, 3(4) , 118-128 . Coenen, T. , van der Graaf, S. & Walravens, N. SEQUOIA: A methodology for the socio-economic impact assessment of Software-as-a-Service and Internet of Services research projects (2014) Research evaluation, 23(2) , 133-149 . Passani, A. , Monacciani, F. , van der Graaf, S. , Spagnoli, F. , Bellini, F. , Debicki, M. & Dini, P. https://doi.org/10.1093/reseval/rvu004 Smart city services creation and the living lab approach: testimony from the EPIC project (2014) In Smarter Cities for a brighter sustainable future: a global perspective (pp. 336-351) . Vanobberghen, W. & van der Graaf, S. Assessing Participatory Governance in the City: The Intersection of Toolkits, Local Knowledge and Multiple Participations in Athens and Ghent (2014) [Contribution to conference › Paper] EuroCPR Conference 2014 . van der Graaf, S. & Veeckman, C. Digital skills: unlocking the information society (2014) [Book/Report › Book] . Palgrave Macmillan . van Dijk, J. A. G. M. & van Deursen, A. J. A. M. https://doi.org/10.1057/9781137437037 Digitale ongelijkheid (2014) [Contribution to conference › Paper] Werkconferentie Samen Digitaal . van Deursen, A. J. A. M. Hebben burgers wel de juiste digitale vaardigheden? (2014) [Contribution to conference › Paper] Social Service Congres 2014 . van Deursen, A. J. A. M. Increasing inequalities in what we do online: A longitudinal cross sectional analysis of Internet activities among the Dutch population (2010 to 2013) over gender, age, education, and income (2014) Telematics and informatics, 32(2) , 259-272 . van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & ten Klooster, P. M. https://doi.org/10.1016/j.tele.2014.09.003 Internet skills, sources of support, and benefiting from internet use (2014) International journal of human-computer interaction, 30(4) , 278-290 . van Deursen, A. J. A. M. , Courtois, C. & van Dijk, J. A. G. M. https://doi.org/10.1080/10447318.2013.858458 Loss of labor time due to malfunctioning ICTs and ICT skill insufficiencies (2014) International journal of manpower, 35(5) , 703-719 . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1108/IJM-07-2012-0102 Measuring digital skills : from digital skills to tangible outcomes project report (2014) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. , Helsper, E. & Eynon, R. http://www.oii.ox.ac.uk/publications/Measuring_Digital_Skills.pdf Primary School Children’s Internet Skills: A Report on Performance Tests of Operational, Formal, Information, and Strategic Internet Skills (2014) International journal of communication, 8 . van Deursen, A. J. A. M. , Görzig, A. , van Delzen, M. , Perik, H. T. M. & Stegeman, A. G. http://ijoc.org/index.php/ijoc/article/view/2407/1135 Revising TAM for hedonic location-based social networks: the influence of TAM, perceived enjoyment, innovativeness and extraversion (2014) International journal of web based communities, 10(2) , 188-210 . Bouwman, M. E. , Kommers, P. A. M. & van Deursen, A. J. A. M. https://doi.org/10.1504/IJWBC.2014.060355 The city as living labortory: A playground for the innovative development of smart city applications (2014) In 2014 International Conference on Engineering, Technology and Innovation (ICE) . Veeckman, C. & Van Der Graaf, S. https://doi.org/10.1109/ICE.2014.6871621
2013
At Home in Brussels: Professional mobility as a service (2013) First monday, 18(11) . van der Graaf, S. & Vanobberghen, W. https://firstmonday.org/ojs/index.php/fm/article/view/4951 Traditional literacy and internet skills as determinants of internet usage: a structural model (2013) In 63rd Annual ICA conference (pp. -) . International Cartographic Association . van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & Peters, O. Development of the DIS-scale (Diagnostic Illiteracy Scale) in order to reveal illiteracy among adults (2013) Andragoske studije = Andragogical studies(1/April) , 37-46 . de Greef, M. , van Deursen, A. J. A. M. & Tubbing, M. ICT-competenties op de werkvloer: wel zo belangrijk? Interviews met managers in zes topsectoren (2013) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. Information and strategic Internet skills of secondary students: A performance test (2013) Computers & education, 63 , 218-226 . van Deursen, A. J. A. M. & van Diepen, S. https://doi.org/10.1016/j.compedu.2012.12.007 Who benefits most online? (2013) [Book/Report › Book] . London School of Economics and Political Science . van Deursen, A. J. A. M. Zicht op ICT-competenties. Een werknemersperspectief in zes topsectoren (2013) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. & van Dijk, J. A. G. M.
2012
Organizational Dynamics at Play: Implications for game design (2012) [Contribution to conference › Paper] 17th International Conference on Cultural Economics 2012 . van der Graaf, S. Internet Skills and Support Matter (2012) [Contribution to conference › Paper] 62nd Annual Conference of the International Communication Association, ICA 2012 . van Deursen, A. J. A. M. , Courtois, C. & van Dijk, J. A. G. M. A social revolution online? The digital divide shifts to gaps of usage (2012) [Contribution to conference › Paper] 62nd Annual Conference of the International Communication Association, ICA 2012 . van Dijk, J. A. G. M. & van Deursen, A. J. A. M. Age and Internet Skills: Rethinking the Obvious (2012) In Generational Use of New Media (pp. 171-184) . Ashgate Publishing . van Deursen, A. J. A. M. CTRL ALT DELETE. Productiviteitsverlies door ICT-problemen en ontoereikende digitale vaardigheden (2012) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. Digitale vaardigheden - Sleutel tot de informatiesamenleving. (2012) In De transformerende kracht van ICT. Jaarboek ICT en samenleving 2012 (pp. -) (9e editie) . Media Update . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. Get Organized At Work! A look inside the game design process of Valve and Linden Lab (2012) Bulletin of science, technology & society, 32(6) , 477-485 . van der Graaf, S. https://doi.org/10.1177/0270467612469079 Internet skill-related problems in accessing online health information and services (2012) International journal of medical informatics, 81(1) , 61-72 . van Deursen, A. J. A. M. https://doi.org/10.1016/j.ijmedinf.2011.10.005 Modonomics: Participation and Competition in Contention (2012) Journal of Gaming & Virtual Worlds, 4(2) , 119-135 . van der Graaf, S. https://doi.org/10.1386/jgvw.4.2.119_1 Proposing A Survey Instrument for Measuring Operational, Formal, Information And Strategic Internet Skills (2012) [Contribution to conference › Paper] 62nd Annual Conference of the International Communication Association, ICA 2012 . van Deursen, A. J. A. M. , Peters, O. & van Dijk, J. A. G. M. Proposing a survey instrument for measuring operational, formal, information and strategic Internet skills (2012) International journal of human-computer interaction, 28(12) , 827-837 . van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & Peters, O. https://doi.org/10.1080/10447318.2012.670086 The digital divide (2012) In International Encyclopedia of the Social & Behavioral Sciences (pp. -) . Elsevier . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. Trendrapport internetgebruik 2012. Een Nederlands en Europees perspectief (2012) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. White Paper on the Socio-Economic Impact Assessment of SaaS/IoS Research Projects (2012) [Book/Report › Report] . Vrije Universiteit Brussel . Paolo, D. & van der Graaf, S.
2011
Etmaal van de communicatiewetenschap (2011) Tijdschrift voor communicatiewetenschap, 39(4) , 2-4 . van Dijk, J. , van Deursen, A. , Galetzka, M. , Gosselt, J. , Kragt, A. , Peters, O. & Tollenaar, W. https://doi.org/10.5117/2011.039.004.002 Redactioneel (2011) Tijdschrift voor communicatiewetenschap, 39(4) , 3-4 . van Dijk, J. , van Deursen, A. , Galetzka, M. , Gosselt, J. , Kragt, A. , Peters, O. & Tollenaar, W. https://doi.org/10.5117/2011.039.004.001 Validation of a Dutch version of the eHealth Literacy Scale (2011) [Other contribution › Other contribution] . van der Vaart, R. , van Deursen, A. J. A. M. , Drossaert, C. H. C. , van Dijk, J. A. G. M. , Taal, E. & van de Laar, M. A. F. J. Is there a Need for a Cloud Platform for European Smart Cities? (2011) In eChallenges e-2011 Conference Proceedings . IIMC International Information Management Corporation . Ballon, P. , Glidden, J. , Kranas, P. , Ruston, S. , Menychtas, A. & van der Graaf, S. https://doi.org/10.13140/2.1.5062.4965 Does the eHealth Literacy Scale (eHEALS) Measure What it Intends to Measure?: Validation of a Dutch version of the eHEALS in Two Adult populations (2011) Journal of medical internet research, 13(4) . Article e86 . van der Vaart, R. , van Deursen, A. J. A. M. , Drossaert, C. H. C. , Taal, E. , van Dijk, J. A. G. M. & van de Laar, M. A. F. J. https://doi.org/10.2196/jmir.1840 Internet skills and the digital divide (2011) New media & society, 13(6) , 893-911 . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1177/1461444810386774 Internet skills performance tests: are people ready for eHealth? (2011) Journal of medical internet research, 13(2 e35) . Article e35 . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.2196/jmir.1581 Rethinking internet skills: the contribution of gender, age, education, internet experience, and hours online to medium- and content-related internet skills (2011) Poetics, 39(2) , 125-144 . van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & Peters, O. https://doi.org/10.1016/j.poetic.2011.02.001 Trendrapport computer en internetgebruik 2011. Een Nederlands en Europees perspectief. (2011) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. & van Dijk, J. A. G. M.
2010
Internet Skills: Vital assets in an information society (2010) [Thesis › PhD Thesis - Research UT, graduation UT] . University of Twente . van Deursen, A. J. A. M. https://doi.org/10.3990/1.9789036530866 Civil servants' internet skills: are they ready for e-government? (2010) In Electronic Government: 9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 - September 2, 2010 (pp. 132-143) (Lecture notes in computer science; Vol. 6228) . Springer . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1007/978-3-642-14799-9_12 The older the better. Rethinking internet skills. The role of gender, age, education, internet experience, and hours spent online. (2010) [Contribution to conference › Paper] 60th Annual Conference of the International Communication Association, ICA 2010 . van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & Peters, O. Traditional media skills and digital media skills: much of a difference? (2010) [Contribution to conference › Paper] 60th Annual Conference of the International Communication Association, ICA 2010 . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. Measuring internet skills (2010) International journal of human-computer interaction, 26(10) , 891-916 . van Deursen, A. & van Dijk, J. A. G. M. https://doi.org/10.1080/10447318.2010.496338 Trendreport Computer- en Internetgebruik 2010. Een Nederlands en Europees perspectief. (2010) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. & van Dijk, J. A. G. M.
2009
Digitale vaardigheden van Nederlandse burgers (2009) [Other contribution › Other contribution] . van Deursen, A. J. A. M. Oud en jong onhandig op Internet (2009) [Other contribution › Other contribution] . van Deursen, A. J. A. M. Oud en jong onhandig op Internet (2009) [Other contribution › Other contribution] . van Deursen, A. J. A. M. Ook jongeren verdwalen op het Internet (2009) Trouw , 17-19 . van Deursen, A. J. A. M. De digitale burger moet nog veel leren (2009) Digitaal bestuur, 5 , 28-29 . van Deursen, A. J. A. M. Digitale vaardigheden van ambtenaren (2009) InGovernment, 4 , 45-45 . van Deursen, A. J. A. M. http://www.ingovernment.nl/artikelpd/digitale-vaardigheden-van-ambtenaren eVaardigheden en eAwareness van Nederlandse ambtenaren (2009) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. Improving digital skills for the use of online public information and services (2009) Government information quarterly, 26(2) , 333-340 . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1016/j.giq.2008.11.002 Inequalities of Digital Skills and How to Overcome Them (2009) In Handbook of Research on Overcoming Digital Divides: Constructing an Equitable and Competitive Information Society (pp. 278-291) . Information Science Reference . van Dijk, J. A. G. M. & van Deursen, A. J. A. M. Trendrapport Computers en Internet: Motivatie, Toegang, Gebruik en Vaardigheden. Een Europees en Nederlands perspectief (2009) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. Using the internet: skill related problems in users’ online behavior (2009) Interacting with computers, 21(5-6) , 393-402 . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1016/j.intcom.2009.06.005
2008
Measuring Digital Skills (2008) [Other contribution › Other contribution] . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. The mod industries? The industrial logic of non-market game production (2008) European Journal of Cultural Studies, 11(2) , 177-195 . Nieborg, D. B. & van der Graaf, S. https://doi.org/10.1177/1367549407088331 Elektronische overheid: spelmaker of spelbreker? (2008) SC , 6-6 . Ebbers, W. E. , Jansen, W. , van Deursen, A. J. A. M. & Pieterson, W. J. Digitale vaardigheden van Nederlandse burgers, Een prestatiemeting van operationele, formele, informatie en strategische vaardigheden bij het gebruik van overheidswebsites (2008) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. Using online public services: a measurement of citizens’ operational, formal, information and strategic skills (2008) In Electronic Government: 7th International Conference, EGOV 2008, Turin, Italy, August 31 - September 5, 2008 (pp. 195-206) (Lecture notes in computer science; Vol. 5184) . Springer . van Deursen, A. J. A. M. & van Dijk, J. A. G. M. https://doi.org/10.1007/978-3-540-85204-9_17
2007
Where to go in the near future: diverging perspectives on online public service delivery (2007) In Electronic Government (pp. 269-280) (Lecture notes in computer science; Vol. 4654) . Springer . van Deursen, A. J. A. M. https://doi.org/10.1007/978-3-540-74444-3_13 Electronische publieke dienstverlening in de toekomst: opinies over de strategische doelstellingen en perspectieven achter elektronische overheidsdienstverlening (2007) [Book/Report › Report] . University of Twente . van Deursen, A. J. A. M. , van Dijk, J. A. G. M. & Boland, D. eServices for Citizens: The Dutch Usage Case (2007) In Electronic Government: 6th International Conference, EGOV 2007, Regensburg, Germany, September 3-7, 2007. Proceedings (pp. 155-166) (Lecture Notes in Computer Science; Vol. 4656) . Springer . van Dijk, J. , Pieterson, W. , van Deursen, A. & Ebbers, W. https://doi.org/10.1007/978-3-540-74444-3_14
2006
Why E-government usage lags behind: explaining the gap between potential and actual usage of electronic public services in the Netherlands (2006) In Electronic Government: 5th International Conference, EGOV 2006, Krakow, Poland, September 4-8, 2006, Proceedings (pp. 269-280) (Lecture Notes in Computer Science; Vol. 4084) . Springer . van Deursen, A. , van Dijk, J. & Ebbers, W. E. https://doi.org/10.1007/11823100_24 The internet as a service channel in the public sector (2006) [Other contribution › Other contribution] . van Deursen, A. J. A. M. & Pieterson, W. J. Acceptatie van het B-dossier. Acceptatieraamwerk en onderzoeksopzet B-dossier (2006) [Book/Report › Report] . Telematica Instituut . van Deursen, A. J. A. M. & van der Geest, T. Explaining and analyzing audiences: A social cognitive approach to selectivity and media use (2006) Communications, 31(3) , 279-308 . Peters, O. , Rickes, M. , Jöckel, S. , von Criegern, C. & van Deursen, A. J. A. M. https://doi.org/10.1515/COMMUN.2006.019 Information communication technologies and emerging business strategies (2006) [Book/Report › Book] . IGI Global . van der Graaf, S. & Washida, Y. https://doi.org/10.4018/978-1-59904-234-3 Kwalitatief acceptatieonderzoek B-dossier. Kwalitatieve onderzoeksopzet voor acceptatie van het B-dossier (2006) [Book/Report › Report] . Telematica Instituut . van Deursen, A. J. A. M. & van der Geest, T. Kwantitatief acceptatieonderzoek B-dossier. Kwantitatieve onderzoeksopzet voor acceptatie van het B-dossier (2006) [Book/Report › Report] . Telematica Instituut . van Deursen, A. J. A. M. & van der Geest, T. Media life cycle and consumer-generated innovation (2006) In Information Communication Technologies and Emerging Business Strategies (pp. 280-305) . IGI Global . Washida, Y. , van der Graaf, S. & Keeris, E. https://doi.org/10.4018/978-1-59904-234-3.ch015 Uitwerking focusgroepen B-dossier (2006) [Book/Report › Report] . Telematica Instituut . van Deursen, A. J. A. M. & van der Geest, T. https://doc.telin.nl/dscgi/ds.py/Get/File-64867 Van aanbod naar vraag, tijd voor een perspectiefwisseling: Verkennend onderzoek naar het gebruik van elektronische overheidsdiensten, door burgers in Nederland, 2005 (2006) [Book/Report › Report] . Universiteit Twente, Afdeling Communicatiewetenschap . van Deursen, A. J. A. M. & van Dijk, J. A. G. M.
2004
Viral Experiences: Do You Trust Your Friends? (2004) In Contemporary Research in E-Marketing (pp. 166-185) . IGI Global . van der Graaf, S. https://doi.org/10.4018/978-1-59140-372-2.ch008