Risk factors for compassion fatigue and diminished wellbeing in crisis line volunteers: a survey among volunteers of Sensoor (telefonische hulpdienst)
Type of assignment: Ma
Internal or external?: Internal/external: location
Max number of students? 1
Individual collecting of data? Yes
Type of research: suvey among volunteers of Sensoor
Brief description of the assignment:
Central to the government policy, the ‘participation society’ refers to a society in which all citizens across the board participate in society, including in health care. The participation society is necessary because: (1) the costs of health care are growing faster than expected, and (2) the availability of health care is under pressure due to the aging of the population (Rijksoverheid, 2011). These developments have caused a (forced) transfer from formal to informal care. In 2015, more than 450,000 people gave shape to the society participation through informal care in form of volunteering (Movisie, 2014).
Working as a volunteer at Sensoor can be highly rewarding, but may also be tough at times. Volunteers are expected to feel compassion for the other and to be able to cope with the suffering of others, this can be highly demanding. There have been a number of studies on so called “compassion fatigue” and reduced resilience in professionals who are often exposed to suffering (Figley, 2002; Thieleman & Caciatore, 2014), but research among volunteers is scarce.
In this assignment you will conduct a survey among volunteers of Sensoor, to find out to what extent they experience symptoms of compassion fatigue or reduced resilience, which factors are associated with reduced well-being and compassion fatigue (eg self compassion, compassion satisfaction, factors related to and to map their needs and wishes regarding a supportive (smartphone) intervention (based on self-compassion).
Who are we looking for? Students who are interested in the topic of compassion fatigue and in volunteers who provide assistance to anonymous callers, chatters and emailers. Students have preferably some knowledge of the Dutch language (since the survey will be in Dutch).
What are we offering? Opportunity to gain experience with quantative data analysis.
Supervisor: C.H.C. Drossaert
Figley, C. R. (2002). Compassion fatigue: Psychotherapists’ chronic lack of self care. Psychotherapy in Practice, 58(11), 1433-1441. doi:10.1002/jclp.10090