Medewerkers CW

dr. M.J. Wentzel, Jobke

Jobke WentzelPostdoctoral Researcher

Presence: Monday / Tuesday / Wednesday / Friday
Building: Cubicus, room C219
Telephone:+31 (0)53 489 6549
email: m.j.wentzel [at]


Jobke’s research focuses on user or human centered design to improve the match between user and technology. She currently works on a postdoc project, Google glass for VIPs, at the department of Media, Communication and Organization. In this project, Jobke applies user centered design to assess how multimodal interfaces (such as smart glasses) can be designed in such way that they are accessible to people with an impairment or disability (such as visually impaired persons). Too often, accessibility is an afterthought and forms little priority during (early) development phases. By involving users and stakeholders via participatory development, we aim to create design guidelines for accessible wearable technology and smart applications.

Jobke’s background is in psychology and communication science. She previously worked as a PhD candidate at the department of Psychology, Health and Technology, at the Centre for eHealth and Wellbeing Research, of the University of Twente. Here she did research into the development and evaluation of eHealth technology. Jobke will defended her PhD thesis titled ‘Keeping an eye on the context: Participatory development of eHealth to support clinical practice’ on 23 October 2015. The thesis can be viewed here.


The application of user-centered design methods in early design phases, are the focus of Jobke’s research. In her studies, she aims to contribute to knowledge on how user or stakeholder involvement can lead to better technology, and under what preconditions this is the case. Usability and accessibility go hand in hand (and greatly overlap), and besides persuasive elements in design, they enable us (persons with or without some form of disability) to make use of the potential the technology offers.


  • Human Centered Design
  • Business modeling and stakeholder involvement in development
  • Usability
  • Accessibility
  • eHealth
  • Wearable technology
  • Smart applications
  • Participatory development
  • Guideline development


van Limburg, M., Wentzel, J., Sanderman, R., & van Gemert-Pijnen, L. (2015). Business Modeling to Implement an eHealth Portal for Infection Control: A Reflection on Co-Creation With Stakeholders. JMIR research protocols, 4(3), e104-e104.

Wentzel, M.J. & van Gemert-Pijnen (2015). Blended Care: Ja! Tenzij. Plus Minus 15(1), 20-20.

Wentzel, M.J., Jong, N. de, Nijdam, L., Drie-Pierik, R. van & Gemert-Pijnen, J.E.W.C. van (2014). Understanding eHealth use from a Persuasive System Design perspective: an Antibiotic Information Application for Nurses. International journal on advances in life sciences, 6(3&4), 210-219.

Wentzel, M.J., Beerlage-de Jong, Nienke, Sieverink, F. & Gemert-Pijnen, J.E.W.C. van (2014). Slimmer eHealth ontwikkelen en implementeren met de CeHRes Roadmap. In: C. Politiek & R. Hoogendijk (Eds.), CO-CREATIE EHEALTHBOEK eHealth, technisch kunstje of pure veranderkunde?.

Wentzel, M.J. & Van Gemert-Pijnen, J.E.W.C. (2014), Antibiotic Information App for nurses. In: proceedings eTelemed 2014.

Jong, N. de, Wentzel, J., Kelders, S., Oinas-Kukkonen, H. & Gemert-Pijnen, J. van (2014) Evaluation of perceived persuasiveness constructs by combining user tests and expert assessments. In: 2nd International Workshop on Behavior Change Support Systems, BCSS 2014, 21-05-2014 - 23-05-2014, Padua, Italy (pp. 7 - 15).

Wentzel, J. Velsen, L. van, Limburg, M. van, Jong, N. de, Karreman, J., Hendrix, R. & Gemert-Pijnen, J.E..W.C. van (2014). Participatory eHealth development to support nurses in antimicrobial stewardship. BMC medical informatics and decision making, 14, 45. 10.1186/1472-6947-14-45

Velsen, L. van, Wentzel, M.J. & Gemert-Pijnen, J.E.W.C. van (2013). Designing eHealth that Matters via a Multidisciplinary Requirements Development Approach. JMIR research protocols, 2(1), e21. 10.2196/resprot.2547

Velsen, L.S. van, Beaujean, D., Wentzel, M.J., Steenbergen, J. van & Gemert-Pijnen, J.E.W.C. van (2013). Developing requirements for a mobile app to support citizens in dealing with ticks and tick bites via end-user profiling. Health informatics journal.

Dyk, L. van, Wentzel, J., Limburg, A.H.M. van, Gemert-Pijnen, J.E.W.C. van & Schutte, C.S.L. (2012) Business models for sustained ehealth implementation: lessons from two continents. In: Computers and Industrial Engineering 42, 16-18 July 2012, Cape Town.

Velsen, L.S. van and Gemert-Pijnen, J.E.W.C. van and Beaujean, D., Wentzel, J. and Steenbergen, J. van (2012) Should Health Organizations Use Web 2.0 Media in Times of an Infectious Disease Crisis? An In-depth Qualitative Study of Citizens’ Information Behavior During an EHEC Outbreak. Journal of medical internet research, 14 (6). e181. ISSN 1439-4456

Velsen, L.S. van, Beaujean, D., Gemert-Pijnen, L. van, Wentzel, J. & Steenbergen, J. van (2012) Gebruik van nieuwe media tijdens een infectieziekte-uitbraak. Infectieziekten bulletin, 23 (7). 194 - 197. ISSN 0925-711X

Jong, N. de, Wentzel, M.J. & Gemert-Pijnen, J.E.W.C. van (2012) Patiëntenparticipatie: Wat moeten burgers weten over MRSA en antibioticagebruik? Infectieziekten bulletin, 23 (10). 343 - 348. ISSN 0925-711X

Wentzel, M.J., Limburg, A.H.M. van, Karreman, J., Hendrix, R.M.G. & Gemert-Pijnen, J.E.W.C. van (2012). Co-creation with Stakeholders: A Web 2.0 Antibiotic Stewardship Program. In: proceedings etelemed 2012.

Wentzel, M.J., Jong, N. de, Karreman, J. & Gemert-Pijnen, J.E.W.C. van (2012) "Implementation of MRSA Infection Prevention and Control Measures – What Works in Practice? In: Infection Control - Updates. InTech. ISBN 9789535100553

Gemert-Pijnen, L. van, Karreman, J., Vonderhorst, S., Verhoeven, F. & Wentzel, J. (2011). Participatory development via user-involvement - A Case Study about the development of a Web-based Patient-communication system about Methicillin-resistant Staphylococcus aureus. Electronic journal of health informatics, 6(4), e28.

Wentzel, J., Karreman, J. & Gemert-Pijnen, J. van (2011). Towards an Internet-based Infectious Disease Management Platform to Increase Patient Safety. In: proceedings eTELEMED 2011