Contact the departmental Service Desk ICT  telephony contact person. Provide the following information:

  • Name, personnel number, Lync telephone number to be adjusted in traffic class
  • Traffic class; choose from the following:

traffic class:

Traffic class 1:           Internal                                     Internal calls only +3153-489xxxx

Traffic class 2:           National                             Internal + Local + National + Mobile

Traffic class 3:           International                    Internal + Local +National + Mobile + International

Traffic class 4:           Fully unlocked            Local + National + Mobile + International + 0900 (premium-rate) numbers