For Third Parties
As a guest of the UT, if you experience problems with your notebook, tablet or smartphone, you can ask for help at the Service desk ICT. The Service Desk will initially offer the necessary support. If the problem is too large for the Service Desk to provide a fast solution, the Service Desk will have to refer you to a difference establishment that will be able to offer further help.
The Service Desk offers support by e-mail, telephone or at the reception desk in the Citadel.
More information about the costs can be found on the rates page.
To be able to use the support offered by the Service Desk, you have to be:
a guest of the UT.
As a rule, the problem has to have been resolved within 10 minutes.
Support for Third Parties