For Employees and Students

The LISA offers support for two types of e-mail boxes. These are the following:


Default e-mail box;


Functional e-mail box.


Default e-mail box

All students are provided with a Google Apps for Education account with an e-mail address ending with (e.g. The size of this mailbox is 25 GB.

Employees can use a default e-mail box, including spam filter. LISA is responsible for managing these e-mail boxes. The standard size of the mailbox is 3GB (+3GB archive) for employees. This e-mail box is linked to the employee himself/herself. With the aid of Outlook WebAccess, the email box can be used at all computers with an Internet connection and web browser. This software also allows personal digital calendars to be managed. All UT employees' e-mail addresses end as standard with

Functional e-mail box

The functional e-mail box is intended for departments, research groups and other groups who, jointly, have to use an e-mail box. These are then also registered with the relevant research group or department and is not linked to a specific person. The default ending of all email addresses of a functional e-mail box is The size of a functional e-mail box is the same as that for employees (1GB + 2GB archive).


The standard e-mail box is automatically created for employees and students. This therefore does not have to be requested. Employees are able to request a larger storage space. To request a larger storage space for the e-mailbox please contact the Service Desk ICT.

A functional e-mail box can be requested using the web form at the bottom of the page. This web form can also be used to change the functional e-mail address and to unload the functional e-mail box.


No costs are incurred by the user for using the standard and functional e-mail box. These costs are passed on by the LISA to the faculty or service. A larger storage space is possible for an additional cost. You can find more information about the costs on the rates page.


The following is required if you wish to use either the standard or a functional e-mail box:


computer with internet connection;


UT ICT account;


e-mail program such as Microsoft Outlook, Mozilla Thunderbird or Postbox or;


web browser to access the e-mail box through the Internet (


No delivery time applies to the standard and functional e-mail box. A request for additional storage space will be dealt with within 5 working days.


For support, use the self-service page and the manuals. Should you have any other questions or should a fault occur, please contact the Service Desk ICT.



Send e-mails to large groups


Manuals e-mail and calendar

Webform to request functional e-mail address


Webmail (