ICT AND DOMAIN ACCOUNT

For Employees, Students and Third Parties

An ICT account provides employees, students, third parties and guests access to the UT's ICT services for as long as the employee is employed, the student is subscribed or the third party/guest is granted access. The system's methodology and configuration will ensure that accounts are created, adjusted or terminated without delay. This is what we call the provisioning of ICT accounts. Provisioning is dependent on accurate and timely entry in the employee or student information system. This means that HR and CES take the lead in this. The procedures have been established in consultation with CES and HR.

HERE YOU CAN FIND A LIST OFF ALL ACCOUNTS. WHAT ACCOUNT DO YOU NEED FOR WHAT SERVICE.

DESCRIPTION

Employees and students

Each student or employee who is registered at the University of Twente, will automatically be given an ICT account. The ICT account is created based on the employee/student number. This consists of a user name (s<number>/m<number>) with associated password. The ICT account provides access to:

·

The University Portal at my.utwente.nl;

·

Blackboard;

·

Osiris;

·

UT web applications;

·

Eduroam;

·

VPN connection;

·

PC rooms and UT Workplaces.

The provisioning of student accounts is fully computerized within the student information system managed by CES.

The provisioning of employee accounts is fully computerized within the employee information system managed by HR. Renewal of employee accounts who have left service, will be dealt with by the local HR officer. Should an ICT account (e.g. for email) be needed for a new employee before the latter enters service, this will also be dealt with by the local HR officer.

ACTIVATE ICT ACCOUNT

You have to activate your ICT-account first by setting a password. You can do this by visiting the selfservice portal. Enter your login name and then on the next screen select Forgot My Password and follow the instructions on the screen.

DOMAIN ACCOUNT

Each employee and student of the UT is also given a so-called Domain account. This account consists of a user name, password and a domain (AD) within which this combination can be used. For students, this Domain account is the same as the ICT account (s<number> for example s0123456). For employees, the domain account will generally be structured as follows: <surname><initials> for example MozartWA, for example to make use of Zenworks for installing software on workstations.

The Domain Account (AD\username) provides access to:

·

UT workstation;

·

E-mail for employees;

·

Follow-Me printing system for employees;

·

Network disks for employees.

CHANGE PASSWORD

For employees The procedure at the UT to change your password for employees is through the LISA Self Service Portal. This is to ensure that one password can be used for all your UT ICT facilities after changing your password. The password cannot be changed on the UT Workstation through (“Ctrl-Alt-Del”) or through Outlook Web Access (“xs.utwente.nl”).

If you do not remember your password, you can change them yourself through https://utpm.utwente.nl. However this is only possible if you have registered a private e-mail address before you forget it, an e-mail will be sent to your private e-mail address. You can check this and or modify this if required through https://webapps.utwente.nl/adreswijziging.

For students The procedure at the UT to change your password for employees is through the LISA Self Service Portal. This is to ensure that one password can be used for all your UT ICT facilities after changing your password.

If you do not remember your password, you can change them yourself through https://utpm.utwente.nl. An e-mail will be sent to your private e-mail address. This private e-mail address is registered in Studielink.

Third parties and guest (external)

People who are not members of staff or students sometimes require (external) access

ICT account applications for external individuals.

If a guest needs an account for a longer period of time to make use of UT ICT services, UT staff members can apply for an x-account through the LISA Self-Service Portal.

Wireless network access for external individuals

It is possible for guests to make use of the wireless network, for example Eduroam Visitor Acces (EVA) http://www.utwente.nl/lisa/eva (max. 5 accounts). Employees can apply for such an account through the LISA Self Service Portal. On campus the open Wifi network (Enschede_stad_van_nu) can also be used. This open Wifi network does not need an account.

 

Bulk applications

Temporary accounts can also be applied for in bulk through the events service at the LISA Self Service Portal.

COSTS

The end user does not have to pay to use this service.

DELIVERY

An ICT account is created one day after the student or employee is eligible for an ICT account.

An x-account is activated maximal 1 hour after registration.

SUPPORT

For support, use the manuals. Should you have any other questions or should a fault occur, please contact the Service Desk ICT.

ADDITIONAL INFORMATION

When an employee leaves, the ICT account is disabled after 30 days (OBP) or one year (WP). Upon request, this period can be deviated from if the dean or service director approves. Students are able to make use of the ICT account for 3 months after termination of their registration. External ICT accounts will be terminated directly after the end date.

You can find more information about the ICT's code of conduct and internet usage at the UT and the explanation IDM on the UT with TAP, using the links at the bottom of the page.

MANUALS & LINKS

ICT and Domain account

List of all accounts

Change password information and manuals

Frequently ask questions changing password for employees

Password expires

For security reasons, your ICT account password expires every year. This means you have to renew your password. This can only be done through the self service portal. ... read more

Explenation new IDM on UT with TAP

ssp

Self service Portal

eduroam visitor account

for Windows 7, Windows 8, Mobile, Mac ... read more