Managing police-civilian interactions: Prospects and pitfalls

Managing police-civilian interactions: Prospects and pitfalls

This project examines how police officers should effectively deal with (threatened) civilians under difficult circumstances. It aims to identify strategies for the effective managing of police-civilian interactions. The research is conducted within police investigation teams of the National Police Agency of the Netherlands. The purpose of this research project is to (a) identify how police investigation teams manage civilians so far, (b) which strategies are used when police officers are involved in long-term interaction with civilians, and (c) which possible interventions can be developed to further extend and/or improve current police practices. Important aspects are the development of an instrument for psychological assessment, e.g., for evaluating crime suspects, and effectively managing intercultural differences. Besides the development of (psychological) interventions this research aims to contribute to future police training and course material.

The project is funded by the National Police Agency of the Netherlands (het Korps Landelijke Politiediensten) and the Public Prosecution Service (het Openbaar Ministerie) and aims to provide theory-based research in service of the police practice. The research is carried out by Karlijn Beune (post-doctoral researcher at the University of Twente) and Ellen Giebels (project manager and associate professor at the University of Twente).