Sending express mail

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Description

Sending express mail nationally or internationally

Explanation

Express mail is sent by the Central Mailroom through DHL. When you deliver an express mail package before 15:30 to the Central Mailroom, it is registered and collected by DHL the same day. Always state clearly that your package is to be sent by express mail and, if appropriate, any insurance that is required.

What information must be on the envelop when sending documents?

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In the upper left corner your address

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The complete delivery/street address. Note, no post office box numbers

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The telephone number of the addressee

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If appropriate a fax number and email address

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Contents of the package

When mailing the goods, an invoice must be included. This invoice is completed by mailroom staff. You have to provide the following information to the Central Mailroom;

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Sender

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Delivery address

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Contents of the package

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The weight and size of the package

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The commercial or non-commercial value

Ordering

An express mail package can be placed in the blue mailing bag at the Service Desk of your building before the 1st or the 2nd mail round. The Service Desk makes sure that the blue mailbag is taken to the Central Mailroom.

Delivery times

The delivery time of national express mail on workdays is normally before 9:00 (morning), before 12:00 (noon) and before 17:00 (afternoon). Note that the delivery time affects the price, early delivery costs more. If you do not state a delivery time, DHL automatically assumes that the express mail package is to be delivered before 17:00 the next day. International express mail takes more time when sending to certain countries. These countries are listed on www.dhl.nl.

Costs

You can request the costs of express mail from the Central Mailroom.

Responsibility

Express mail is the responsibility of the Central Mailroom (Transpost Department). The mailroom staff are able to answer questions by email and/or telephone (2132).

Date

20-05-09