Contact and FAQ

FAQ Money Matters

How much are the tuition fees?

If you are a national of an EU/EEA country you are likely to pay the so-called ‘statutory tuition fee’. This fee is determined and subsidized by the Dutch government. The statutory tuition fee applies to most / but not all EU/EEA countries and/or master’s programmes (also see ‘Institutional tuition fee’).

Check our tuition fee page for more information.

How do I pay my tuition fee / Is there a payment plan?

There are several ways in which you can pay the tuition and exam fees:

- Payment by (digital) authorisation in five instalments
- Payment by (digital) authorisation in one instalment
- Single transfer
- Exemption through certification tuition fees paid

Attention: Dutch law requires non-EU students to pay tuition fees beforehand at once. If this applies to you, you will be informed about this during the visa procedure.

Check our website for more information.

How can I change my method of payment?

To change your payment method, please download the form on this webpage. Complete the form, sign it and hand it over to Student Services (Vrijhof 239) or send it to the following address:

University of Twente
T.a.v. Student Services
Drienerlolaan 5                             
7522 NB Enschede, The Netherlands

How do I change my bank account number?

If you wish to change your bank account number, please download the form on this wegpage. Complete the form in full, sign it and hand it over to Student Services (Vrijhof 239) or send it to the following address:

University of Twente
T.a.v. Student Services
Drienerlolaan 5                             
7522 NB Enschede, The Netherlands

I have arranged the payment of my tuition fee, but have not yet received any confirmation, how do I know the amount has been received?

You will not receive a confirmation from us after you have transferred the tuituin fees. There may be several situations applicable.

When you log in to your Studielink account you can see your current status: 

1. If your status says “registered” then your authorization or payment has been received in good order. This is your confirmation, you will not receive another one from us.

2. If your status is not yet "registered" and you have opt to pay by direct debit there is a chance that you have not yet confirmed the direct debit in Studielink. Please go to Studielink and confirm your direct debit authorisation. 

3. If your status is not yet "registered" and you transferred the fee yourself:

a. chances are that we have received your payment, but you are still in our registration process and your registration has not yet been fully processed by our employees. Your payment is not yet linked, this will happen as soon as we complete your registration.

b. and we have completed your registration, but the tuition fees are not received, there is a shortage of tuition fees, or we cannot link the tuition fees due to missing name or student number whith the transfer; you are not yet fully registered and you will receive a reminder to pay us. When you do we ask you to contact Student Services when you have already completed the payment. We can then see why the payment is not yet linked.

If I wish to study for two degrees simultaneously, do I pay double?

No, you only pay the tuition fee for one programme. You pay for the programme which charges the highest amount. If, for instance, you want to do a Bachelor along with your Pre-Master then you pay for the Bachelor. If you want to do two Masters at once, then you pay the tuition fee for one Master.

The withdrawal of my tuition fee was unsuccessful, now what?

If we are unable to withdraw (an instalment of) your tuition fee, we will send you a reminder. Regardless whether you yourself pay or another person does this for you. You have two weeks to arrange payment, if we have not received the tuition fee after this time period there will be consequences for your enrolment.

I have received a reminder for the payment of my tuition fee, now what?

If we are unable to withdraw (an instalment of) your tuition fee, we will send you a reminder. Regardless whether you yourself pay or another person does this for you. You have two weeks to arrange payment, if we have not received the tuition fee after this time period there will be consequences for your enrolment.

I have received a notice of default with regard to the payment of my tuition fee, now what?

In case we do not receive any payment from you after our reminder, we will send you a notice of default. Regardless whether you or another person pays. We will then allow a few days to transfer the tuition fee to us still for you to transfer the money immediately upon receipt of the default of notice. If we do not receive the tuition fee at all then you will be disenrolled and the invoice due will be sent to a summoner.