Service Portal


This manual is for UT employees and explains how you can configure an Android mobile phone so you can access and synchronize your UT email, contacts and agenda.

Before you start

  • This manual does not apply to students.
  • This manual has been written for an Android phone. The steps are almost identical for other mobile phones with Android or other versions of Android. There is a possibility that the screenshots will differ.
  • Make sure you have a working internet connection.
  • References to text and buttons on screens are printed in italics, information that you have to enter yourself is printed in bold.

Configure e-mail, contact and agenda

  • Go to the Settings, Accounts, Add account
  • Select Exchange.

  • Enter your e-mail address and tap on Manual setup.
  • Select Exchange.
  • At Username enter your (UT) e-mail address (if Domain\Username is also required, enter your domain username, e.g. AD\GoghV; you can check the logon name here > view account > Username).
  • Enter your password.
  • At Server address, enter:
  • Accept the security message.
  • Select what and how often you want to synchronize.
  • Accept the security message (data can be wiped remotely when for instance the phone is stolen).
  • The account is added.

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