Contracts & preferred suppliers
Audiovisual aids
Fidato is the contract partner for audiovisual equipment. To hire of buy visuals aids, please contact the following contact person:
R.M. Juninck | People Pages: Find employees & contact details | University of Twente
P. de Boer | People Pages: Find employees & contact details | University of Twente
Books
Books can be ordered through the Postma & Cohen bookshop within Proactis.
All books, excluding books for bachelor & master students, have to be ordered through Postma & Cohen. Can't find a specific title? Use the 'I can't find the title' (or 'Ik kan de titel niet vinden' if in Dutch) button in the webshop.
If you do not have an account for Proactis, you can contact the buyer(s) of your department.
Car rental
You can rent a car via UT. UT has entered into a contract with Munsterhuis that guarantees the best price-quality ratio. UT stimulates the use of sustainable cars by providing an electric or hybrid car for UT staff that regularly rent a car for work. Rental of vans that run on petrol or diesel will still be offered.
Order Method
Cars can be reserved via an internal catalog in Proactis. If you already order other products and services via Proactis, you can find the new internal catalog on your order dashboard. If you do not have an account for Proactis, you can rent a car via the buyer(s) in your department.
How to rent a car through Proactis? The new ordering method is explained in the manual below (English version will soon be available):
NOTE: This procedure is for employees and for business rent only.
For private rent, please contact Munsterhuis Autoverhuur directly, by phone: +31 53 4348700 or by e-mail: autoverhuur@munsterhuis.nl.
Order Time
It is important to order as soon as possible, no later than 1 day before the rental date.
RATES
Car class | Type | 1 day | 2-6 days | 1 week | More kilometers |
|
|
| (also weekend) | (7 days) | > 300 kilometer per day |
Compact-size (B-segment) Hybride | Renault Clio (automatic) | € 43,00 | € 38,00 | € 33,00 | € 0,10 |
Mid-size (C-segment) Hybride | Toyota Corolla / Renault Arkana (automatic) or similar class | € 65,00 | € 60,00 | € 55,00 | € 0,12 |
Compact-size (B-segment) Electric | Renault ZOE / Peugeot 208 (automatic) or similar class | € 43,00 | € 38,00 | € 33,00 | € 0,10 |
Mid-size (C-segment) Electric | Renault Megane E-tech / Nissan LEAF / (automatic) or similar class | € 75,00 | € 65,00 | € 60,00 | € 0,12 |
9 person bus | Renault Trafic Passenger (manual) or similar class | € 99,00 | € 95,00 | € 90,00 | € 0,16 |
Delivery van 11m3 | Renault Master (manual) | € 60,00 | € 55,00 | € 50,00 | € 0,14 |
Delivery van with tailboard 20m3 | Renault Master van with tailboard / Iveco van with tailboard (manual) | € 99,00 | € 95,00 | € 90,00 | € 0,16 |
The first 300 km (per day) are free; a fee applies for any additional mileage. This rate depends on the type of vehicle you rent. Vehicles can be delivered outside the city of residence of Munsterhuis (Enschede). The extra costs per journey charged for this are € 15, and € 25 for outside Enschede. There is no charge for delivery of the vehicle at the UT (building Spiegel or Horst).
Rates are exclusive of 21% VAT and include all-risk insurance, passenger insurance, and registration card. All rates are exclusive of fuel.
quality
- The vehicle used complies with all safety requirements and is not older than 24 months
- The vehicle supplied must be ready to drive on delivery
- If the vehicle delivered is already damaged upon delivery, this must be stated on the claims form, which must be included with the car papers at the time of delivery
- Valid passenger insurance has been taken out for all vehicles rented
- All vehicles can be ordered with navigation
- All vehicles can be ordered with an emissions sticker required for German cities
- All vehicles are fitted with all seasons tyres
- Vehicles that can be ordered are either electric or hybrid, with the exception of vans, which run on petrol or diesel.
rental periods
It is possible to rent the vehicles for a whole day or for several days. The rental periods are:
- Day: starts at 8 a.m. or 5 p.m. for a 24-hour period
- Weekend: from Friday afternoon 5:30 p.m. to Monday 7:55 a.m.
- Week: for a 7-day period
Special conditions
A copy of your identification (driving license) is required.
Instruction video's Munsterhuis
In the video's mentioned below our preferred supplier Munsterhuis gives you a short instruction on how to drive an electric and/or hybrid car.
Renault ZOE
Renault CLIO E-TECH
Renault MEGANE Estate E-TECH PHEV
Charging points electric cars
There are 31 charging stations for electric cars on our campus. Please find all the charging points for electric cars on our campus on the UT campus map. Visit New Motion’s website to find out the exact location of the charging stations, their charging rates and to check which one is available.
contact
Chemicals and disposables
There are various suppliers where you can place your order:
- Boom, Fisher, Merck, VWR: order through Proactis (webshops)
- Bio Connect en Greiner: order through webshops or through Proactis (free format requistion)
More information
Please contact your Health and Safety coordinator (HSE).
Electronic components
There are various suppliers where you can place your order:
- Farnell
- RS Components
- Conrad
- DigiKey
Orders can be placed through Proactis (via webshops).
Employee recruitment and selection agencies
For anything related to recruitment or selection, you can contact one of several of our standard agencies.
We are working with several standard agencies, allowing you to choose from a list of suppliers. The agreements with these suppliers include fixed rates. The agencies involved are familiar with the university, meaning they can easily get procedures off the ground. This results in a new procedure that is more efficient and less time-consuming.
Parties under contract
The table below reflects the agencies that have been contracted for which types of roles within the university from 1 July 2022:
Role type | Involves the following positions | Agency |
1 | Academic staff | Perrett Laver |
The Chain Company | ||
2 | Administrative and Support Staff | Eqib Hengelo B.V. |
Holtrop Ravesloot | ||
InterExcellent IT Regie Management B.V. | ||
Lohman Advies | ||
Public Search B.V. | ||
The Chain Company | ||
Employment agency Driessen | ||
3 | Administrative positions/management positions | Eqib Hengelo B.V. |
Holtrop Ravesloot | ||
InterExcellent Executive Search B.V. | ||
Lohman Advies | ||
Perrett Laver | ||
4 | Assessment | Beljon Westerterp B.V. |
Eqib Hengelo B.V. | ||
Leeuwendaal advies B.V. |
Contract terms
The contract term is 2 years, starting on 1 July 2022 and ending on 30 June 2024, with an option for two possible one-year extensions.
Factsheet: overview agencies
Contact
Flowers
There are 1 flower suppliers at the UT:
rick vlieghuis
How to order
Flowers can be ordered at Rick Vlieghuis through Proactis (through a webshop).
All flowers ordered to be delivered on Campus, are delivered between 09.00-10.00 and 13.00-14.00 hrs.
Delivery Costs
| Rick Vlieghuis |
Campus / University buildings Enschede | free |
0 t/m 25KM (including Germany) | € 5,00 |
25 t/m 50KM (including Germany) | € 6,95 |
>50KM | € 6,95 |
World wide | € 12,00 |
Other costs
The suppliers may charge costs if vases / pots / etc. on loan (regardless of format) will not be returned within the agreed period.
| Rick Vlieghuis |
Non-returned vases / pots on loan | - |
contact
Gasses
Orders at Linde Gas cannot be placed through Proactis yet
CONTACT
Hardware
For (Home) Office
Standard desktops, notebooks, monitors, tablets, (smart) phones, and unified communication accessories have to be ordered through the Selfservice portal of LISA. Non-standard ICT products have to be ordered through Proactis.
For private/study use
Suggestions for good deals, arranged by the UT:
- The UT laptop project at the UT offers laptops for
- Students
- Employees for private use
- Surfspot also offers smart hardware deals for users with a Dutch university account
Hotels in the Enschede area
The UT has agreements with some hotels in the ENschede area.
U Park hotel on campus
The U Parkhotel is located on the campus of the University of Twente, in the middle of the forest. It is an internationally oriented hotel, where quality and sustainability go hand in hand. The U in the international name refers to the guest who is central and to the University of Twente. The hotel offers 72 rooms, a spacious restaurant with a terrace, a bar and modern conference facilities . The U Parkhotel has its own website for bookings and information: www.uparkhotel.nl
De Veldmaat 8
7522 NM Enschede
Tel: (053) 433 13 66
Email: info@uparkhotel.nl
Resort bad boekelo 4* enschede/boekelo
A four star hotel located in the middle of the forest just outside Enschede. The hotel has 78 rooms and 7 conference rooms. The hotel also offers wellness, sauna, swimming and bowling facilities and has its own restaurant with a spacious terrace.
Resort Bad Boekelo
Oude Deldenerweg 203
7548 PM Enschede
Reservations can be made via:
e-mail receptie.badboekelo@sheetz.nl
phone +31 (0) 53 428 3005
website https://sheetz.nl/resortbadboekelo/ and use booking code Uni2026
Fletcher hotel-restaurant De Broeierd 4* - Enschede
This hotel is located across the street (Hengelosestraat) from the UT main entrance, half way between the campus and the Kennispark train station. At Fletcher Hotel-Restaurant De Broeierd, 4 stars, you will find 61 beautiful spacious rooms. Rooms are all equipped with bath, separate shower, telephone, workplace, safe, radio, TV. You can use wireless internet in all rooms. Furthermore, extensive facilities, Brasserie De Bakspieker, Restaurant De Broeierd and meeting accommodation.
Hengelosestraat 725
7521 PA Enschede
Tel: +31 (0) 53 850 6500
Reservations: kantoor@fletcherhotelenschede.nl
For other Fletcher locations
Bezoekadres: Buizerdlaan 2, 3435 SB Nieuwegein
Postadres: Postbus 134, 3430 AC Nieuwegein
Tel.: +31 (0) 347 750 495
Accountmanager Cas Visser
www.fletcherzakelijk.nl
Reservations: zakelijkmidden@fletcher.nl
Intercity hotel (next to main station)
Willem Wilminkplein 5
7511 PG Enschede
Tel: +31(0)53 2070000
www.intercityhotel.com
Reservations: enschede@intercityhotel.com
Requests for overnight stays and meeting rooms: Marjolein.Prakken@intercityhotel.com
Other requests: Marloes.wensink@intercityhotel.com
Request meeting rooms in (attached) Wilminktheater: e.millard@wilminktheater.nl
Leonardo Hotel Hengelo CityCenter
B.P. Hofstedestraat 50
7551 DG Hengelo
Tel: (074) 851 6800
www.leonardo-hotels.nl
Promocode: LH1998818
contact
Hydroponics
The UT has a contract with Donker Groen for Supply and maintenance of hydroponics.
How to order
Hydroponics can be ordered through Proactis.
Contact
Interpreters
To hire a professional interpreter for a congress, conference or other event, please contact:
Congrestolken
De Lairessestraat 156
1075 HL Amsterdam
Email: interpreters@conferenceinterpreters.com
Website: www.conferenceinterpreters.com
Telephone: 020 625 25 35
The University of Twente often collaborates with this company for annual academic ceremonies, such as the Opening of the Academic Year and the Dies Natalis. Congrestolken specializes in providing highly qualified interpreters for every language. Congrestolken can also arrange all of the required technical equipment.
Laundry
Introduction
Campus and Facility Management facilitates a contract for washing laundry. The contract concerns an agreement to provide sufficient flexibility in addition to quality. Contracting the desired quality at the most favourable price possible represents an advantage for the UT in terms of efficiency.
This handbook describes, amongst others, the collection points, how laundry should be supplied, and so on.
Collection points
Wasserij Korf collects and delivers the washing directly from/to a number of buildings at UT. The current direct collection point is:
- Garage (central goods inwards).
If there is no direct collection point at your building, you can drop the soiled laundry at the Service Desk in your building. They will put the laundry bag in a blue Post & Logistics distribution container and Wasserij Korf will then collect the laundry bag from central goods inwards (Garage). Post & Logistics will return the clean laundry to the Service Desk of your building.
A laundry bag can be requested through Daniëlle Hendriks in Procurement (Campus and Facility Management) on telephone number 3468, email d.c.g.hendriks@utwente.nl. or procurement@utwente.nl.
Collection and drop off time
Wasserij Korf attends the university twice a week (Tuesdays and Fridays) to collect dirty laundry and deliver clean laundry.
Wasserij Korf collects and delivers laundry at the following times:
- Tuesdays between 08.30 - 10.00 hours
- Fridays between 08.30 - 10.00 hours
Supplying laundry for collection
Soiled laundry must be supplied in a laundry bag. This laundry bag must bear a clear label with the building name and internal bank account number. If the laundry (bag) has no label affixed, Wasserij Korf cannot collect it. Labelling is very important in respect of returning the clean laundry. Wasserij Korf will place the clean laundry in the laundry bag labelled with the building and internal bank account number so that it is clear to Post & Logistics to which building the laundry needs to go.
Cotton laundry bags bearing the department name and/or building name and internal bank account number can be ordered from Wasserij Korf.
Speed wash
If you require a speed wash, contact Wasserij Korf to arrange a time for the laundry to be returned. The minimum turnaround is generally 4 hours and the maximum turnaround is 24 hours. A speed wash will incur an additional charge of € 7.50.
Prices
A washing/dry cleaning rate per item (of clothing) has been agreed. This price is charged for every wash. You can find a price list in appendix 1. If a specific rate is not included in the price list, please contact Wasserij Korf. Prices exclude 21% VAT and are fixed for the duration of the contract.
Invoicing
Invoicing takes place monthly in arrears within 14 days of month end. A separate invoice is issued for each faculty/service department with an annex clearly showing what was sent to the laundry that month (broken down by department if applicable).
Checklists
Registration of the washing supplied is wholly the responsibility of Wasserij Korf. Korf draws up checklists for each faculty/service department (whether or not broken down by department). However, it is advisable to check on an ad hoc basis whether the washing you supplied has been returned.
Complaints procedure
If you have complaints about the quality of cleaning, for example, or if your washing has not been returned in a timely fashion, contact Wasserij Korf on telephone number 074 – 2661738, or Daniëlle Hendriks in Procurement (Campus and Facility Management) on telephone number 3468, email d.c.g.hendriks@utwente.nl. or procurement@utwente.nl
If it concerns a structural complaint, contact Daniëlle Hendriks on telephone number 053 - 489 3468, email d.c.g.hendriks@utwente.nl or procurement@utwente.nl. Naturally, you can also always contact the Service Desk of your building.
Contract management
Daniëlle Hendriks is Contract Manager.
Contact details
Wasserij Peter Korf
Oonksweg 38
7622 AW Borne
tel.: 074 2661738
email: info@stomerijkorf.nl
Appendix 1 2017 Price List
- Bath towel € 1,22
- Towel € 0,40
- Hand towel and tea towel € 0,59
- Sheet € 1,93
- Doily € 1,16
- Overall € 2,11
- Dress shirt € 2,79
- Polo shirt € 1,97
- Napkin € 0,43
- Apron € 1,08
- Long-sleeved shirt € 2,04
- Gym shorts € 1,11
- Bedspread 1 p € 11,16
- Tablecloth € 1,30
- Table cover € 3,53
- Work trousers € 1,78
- Work jacket € 2,82
Prices exclude VAT.
Laundry is collected and delivered.
The days will be agreed.
We do not charge for transport.
Office supplies
For the delivery of office supplies and related items, UT has entered into an agreement with Lyreco.
Order Method
Office supplies can be placed through the webshop of Lyreco in Proactis.
contact
Personal Protective Equipment
In the “Framework for hygiene in a six-foot -university” you can find more detailed information on the hygiene measures to be taken as stated in the general Covid-19 regulations. This framework can be used to organise spaces within the faculty or department itself. With regard to the purchase of materials, including Personal Protective Equipment (PPE), you can purchase those yourself if it concerns spaces and offices of your faculty/departments.
Below you will find the most common materials as well as the order procedure. CFM sees to the central purchase of general hygiene products, such as a hand sanitiser stations at every entrance, disinfection wipes for vending machines and printers, and hand sanitisers at shared work spaces such as flexible workplaces and study areas.
Most common hygiene products
- Disinfectant foam spray
- Hand sanitisers
- Disinfection wipes
Personal Protective Equipment
- Face masks
- Face screens
- Safety glasses
- Gloves
- Glove dispenser
- Hand sanitiser station
The above-mentioned products can be ordered through multiple suppliers of the University of Twente. Prices and stock differ per day. There are also many differences among the products, such as size, content, specification, material etc.
On 9 July 2020, unit prices for products were:
- Face masks from € 1,35
- Face screens from € 31,-
- Safety glasses from € 2,10
- Gloves from € 12,- (per 100 pieces)
- Glove dispenser from € 20,-
- Hand sanitiser station from € 250,-
- Foam spray from € 8,90 (500 ml)
- Hand sanitiser from € 5,95 (300 ml)
- Wipes from € 4,-- (200 pieces)
Ordering procedure
Go to proactis.utwente.nl to place an order. For more information on the usage of the P2P system, please visit www.utwente.nl/p2p.
Photographers
UT works together with a group of 7 photographers. Six of these photographers will take care of all the (external) photography work for the UT, varying from portraits to atmospheric photos, news photos, research photos and educational photos. Three of them can be booked for inaugural lectures and defences. All have extensive experience in the photography profession and are therefore selected for their quality. Below you can read some guidelines, a short introduction from the photographers, their contact details (including their rates).
Photography Guidelines
In visualising our positioning as People First University of Technology, it is important to have a recognisable line in photography. With our guidelines as a basis, you can make to the necessary images. You can download the guidelines below.
quitclaim
Below we provide a quitclaim form (PDF) that you need to use to cover the rights of using the photo and/or video (even if it's only their voice) when you are going to portray people.
Photographers
If you have an assignment for one of these photographers, feel free to contact them by yourself. You can see the rates by clicking on 'contact'.
Contact
If you’ve got questions about visual identity, designs, print materials or merchandise, just reach out to team Traffic.
Printed Materials
The University of Twente has entered into contracts with the following suppliers:
· De Bondt Grafimedia Communicatie B.V.
The start date of the contract is 1 November 2023 and has a duration of 3 years with the option of one one-year extensions for the contract.
As this contract is the result of a European tender, UT is obligated to have all of its printed material that falls under this lot printed by the listed supplier as of 1 November 2023.
Ordering procedure
To help the ordering process be as unambiguous and professional as possible, all UT orders as of 1 November 2023 have to go through the Traffic Department (the Marketing & Communications Department) using the method listed below.
The Traffic Department has all of the necessary knowledge and contacts to provide maximum support throughout this process, ensuring that all of your printed material is printed in accordance with the right corporate identity.
Employees that want to order printed material always have to fill out a traffic order form, to be found here: utwente.nl/en/service-portal/communication/visual-corporate-identity/printed-design-materials-traffic-request-form
After an order is placed with Traffic, it is then awarded to the supplier that offers the lowest price via a mini competition. If you have any questions, please send an email to traffic@utwente.nl or see the M&C contact page.
Contact
If you’ve got questions about visual identity, designs, print materials or merchandise, just reach out to team Traffic.
Printing and copying at Xerox
Short link for this page: utwente.nl/xerox.
Costs
Contact
Xerox Service Center Carré
Telephone: +31 (0)53 489 2485
E-mailadress: XeroxCarre@utwente.nl
Hours: weekdays (mo-fr) 09.15 - 13.00 and 13.30 - 16.30 hrs
Location Hal B, room HB 2002
Printing of doctoral thesis
In addition to the university's printing work, price agreements have also been made for the printing of dissertations.
The printers selected for printing theses are Ipskamp from Enschede and CRTL P from Hengelo.
Quotation examples (login required):
ISBN/DOI number
An ISBN/ DOI number can be applied for via the following link:
https://www.utwente.nl/en/service-portal/university-library/publication-archiving/apply-for-isbn-doi
Print and format your dissertation
Marketing & Communication offers support during the process of preparing and printing your dissertation.
Contact
If you’ve got questions about visual identity, designs, print materials or merchandise, just reach out to team Traffic.
Renting coaches
The UT has 3 regional contracted suppliers for bus rental (coach): Schepers tours, Capartas Tours and Brookhuis.
How to request a quotation
Here you can find the contact details of the suppliers to request a quotation:
- Schepers Tours: info@scheperstours.nl; tel: 0546 659 106
- Capartas Tours: info@capartastours.nl; tel: 074 259 5159
- Brookhuis: koen.ziemerink@brookhuisgroep.nl; tel 088 460 7050
How to order
Renting coaches can be ordered through Proactis.
Contact
Science editing services
The UT Language Centre (UTLC) recommends the following editors for editing of scientific texts such as research articles or grant proposals. Please note that these are independent editors and are not associated with the UTLC. You will have to make arrangements about payment and contracts with these editors directly. The UTLC only provides the contact information as an additional service.
Servers and Storage
The contracted supplier for Servers and Storage is Bechtle B.V.
For purchases of servers and storage for research purposes, please contact LISA Account Manager.
Temporary staff
for hiring Temporary staff members, UT has a contract with the agency Driessen.
Temporarily hired personnel up to scale 9 can be hired through the temp agency Driessen.
contact
Via HR advisor of faculty or department or servicedesk-hr@utwente.nl.
Text writers
Looking for a text writer or editor? Below is a list of parties with which the University of Twente often works.
Christian Jongeneel
https://www.linkedin.com/in/christianjongeneel
http://www.christianjongeneel.nl
Krijnen Teksten
Marco Krijnsen
Spiegelstraat 87
7552MZ in Hengelo
06-36306888
info@marcokrijnsen.nl
marcokrijnsen.nl
Hans van Eerden
Lidewey van Noord Tekst & Redactie
Lidewey van Noord
Goudsberg 938
25 CE Amersfoort
info@lideweyvannoord.nl
http://www.lideweyvannoord.nl/
Kees de Rijk
C. (Kees) de Rijk
Wildenborchseweg 3
7251 KB Vorden
kees@relatiemagazine.nu
Tools and materials
There are various suppliers where you can place your order:
- Eriks
- Hoffmann
Orders can be placed through Proactis (via webshops).
Translation Partners
On 1 October 2025, the new UT tender for translations came into effect with the following three translation partners: Taalcentrum-VU, Acolad Translations (formerly called Metamorfose Translations), and ElaN Languages (formerly called Translavic Translations). We are happy to continue our co-operation with these three partners and are confident that they will meet your expectations, as they have before.
Do you need a translation of any text, academic or non-academic? Our translation partners will be happy to help you! We have made solid agreements on quality, rates, and customer service. Below, you can find more information on our partners and their rates.
Rates
We have agreed on fixed rates with our partners, so you will know what to expect and there is no need for complex quotation procedures. You can find a pdf file with rates under each partner's information below. Once you have sent a translation partner a request for a translation with a project number to which the job can be invoiced, they will get started straight away.
Three partners, three different approaches
Each partner has their own field of expertise, approach and pricing strategy. If you are unfamiliar with any of them, we recommend you try out every partner to see which one suits your needs and expectations best. That being said, they all meet the criteria set by UT regarding quality, the ability to translate various kinds of texts, and the use of UT's English style guide and UT's list of educational terms.
Information on our three partners
Click on a translation office to discover their rates, terms of delivery and how to place an order.
Taalcentrum-VU
TRANSLATIONS FOR HIGHER EDUCATION
Taalcentrum-VU is an academic translation agency that specialises in translations for the higher education sector. Our translators are all university-trained and have years of experience in the world of translation. Taalcentrum-VU stands for high quality, consistency, reliable delivery and personal contact.
Some examples of the work we do for clients in the world of academic research and higher education:
- Educational texts such as exams, syllabi and study guides
- Popular scientific texts, press releases and interviews with researchers
- Legal translations such as education and examination regulations (OER), appeals and objections
- Academic articles across the research spectrum (engineering, medicine, social sciences, the humanities and fundamental research)
- Financial texts such as budgets, financial statements and annual reports
- Technical documents, including IT manuals
- Grant applications and research proposals
- Policy texts such as long-term visions, progress reports and strategy documents
- Promotional and marketing copy, Bachelor’s and Master’s brochures and alumni magazines
Need a translation?
Send your text to vertaalbureau@taalcentrum-vu.nl and we’ll get to work for you right away. We will contact you as soon as possible and let you know when you can expect the translation.
RATES AND DELIVERY
The turnaround time will depend on the length and complexity of your text. Do you have a deadline that you want us to take into account? Do you need the translation urgently? Please let us know.
The rate for a translation from Dutch into English is € 0,19 per word. The rate for editing an English text is € 0,08 per word; the rate for post-editing machine translations is € 0,17 per word.
Here you can find an overview of rates for other language combinations:
ElaN Languages
Experienced in translations for higher educational institutions
ElaN Languages is an independent, ISO 17100- and ISO 18587-certified language service provider with a strong focus on high-quality translations and solid co-ordination of translation assignments. The company employs 20 in-house language professionals and co-operates with a highly skilled and motivated team of more than 800 native language professionals located throughout Europe and its neighbouring countries.
Written translations comprise the largest part of the linguistic services provided by ElaN Languages. Over the years, ElaN Languages has trained its linguists to adapt the style and tone of their translations to the specific content type and target audience, and to adopt the relevant terminology. Whichever type of text you would like to have translated or edited and whichever target group you intend to reach, our project managers will select the translators, revisers and editors with the appropriate expertise.
After receiving a translation request, our dedicated project manager clarifies the requirements, prepares the file(s) for translation, writes instructions for the translator and reviser and gives them access to applicable sources of reference, terminology lists and style guides. After the reviser has checked and delivered the translation, the project manager carries out a final quality check to ensure that the translation complies with your instructions and wishes.
Through ElaN Languages, you will have access to a pool of translators who have earned their stripes in translation for various higher educational institutions in Europe and who are experienced in adapting their work to different target audiences inside and outside of universities, including students, staff, researchers and the general public.
A selection of the types of texts that our translators, revisers and editors are well versed in:
- Research documents
- Scientific publications, academic texts
- Journalistic articles
- Study guides and brochures
- Educational texts, syllabi
- Communication aimed at attracting students
- Information for (international) students
- Website and social media updates
- Marketing copy and press releases
- Employment conditions and vacancies
- Internal agreements and procedures
- Examination regulations
- Grant applications
- Financial translations (e.g. annual reports or budgets)
- Technical documentation and manuals
- Administrative and legal texts
How to submit a text for translation
Your regular contact person Matthijs Bastiaans is ready to take care of your translation assignment. Translation requests can be sent to the dedicated email address at ut@elanlanguages.com. For general inquiries or questions/remarks about translation assignments, we are also available by phone via +31 33 2035147.
We look forward to making language work for you!
rates and Delivery
Our project managers always do their utmost to meet your deadline. For translation volumes of between 250 and 1500 words (source language) the whole process takes roughly two working days. Volumes of up to 250 words can often be delivered on the same or next working day. The turnaround time depends on the requested language combination and the nature of the text (subject and complexity).
If you need a translation within a shorter time frame, it may be possible to divide the work between multiple translators to expedite the process. In such cases a single reviser will be assigned to revise the work of the various translators, to ensure quality and consistency.
Translation from Dutch into English and vice versa costs € 0,12 per source word (translation including comparative revision by a second linguist and quality check by the project manager). The rate for editing an English text is € 0,06 per word; the rate for post-editing machine translations is € 0,07 per word.
We offer our translation and editing services in all languages of Europe and its neighbouring countries. Do not hesitate to ask your contact person for the applicable rates.
For an overview of rates, click this link:
Acolad Translations
acolad translations
Higher education is our main specialisation. On a daily, basis, we provide translation services to four research universities, four universities of applied sciences and a range of umbrella organisations in higher education in the Netherlands, including Nuffic and VSNU.
We offer these institutions a team of fifteen internal translators and editors, divided into several specialist groups (Education and Science, Government, Legal, EU and Commerce). For each customer we compose a dedicated translation/revision team who invest in getting to know you and your communication needs. The translator is always a native speaker of the target language.
We are aware that translation for the University of Twente involves a very wide range of texts for a wide variety of target groups. Our principal aim is to provide texts in a natural and accessible style that accurately reflect the source but are not recognisable as translations. Of course we always use the English Style Guide and the List of Translated Educational Terms of the University of Twente.
need a translation?
If you send us your text by email (jennifer.verheggenrea@acolad.com), you will receive an itemised quotation within two hours (and even earlier in the case of an urgent request). Your dedicated contact at Acolad Translations is Jennifer Verheggen-Rea.
rates and delivery
For an overview of our rates, take a look at the table below:
Questions or complaints?
If you have questions about a translation assignment, please contact the translation office concerned. Every translation partner has a contact person for the University of Twente.
In case you are not happy with a translation, despite providing a clear source text and instructions, we kindly ask you to contact the translation office yourself first, since you can explain most accurately why you are not satisfied with a translation.
However, if you are unhappy with how your complaint is handled, if it takes too long to process, or if you simply cannot reach an agreement with the translation office, please contact the UT Language Centre contract co-ordinator:
Language policy
English is the primary language of communication at the University of Twente. For more information about UT's Language Policy, our English Style Guide and our list of terms used frequently, please click the following links:
Valetparking Schiphol (rent vehicles)
There are two rates for the delivery / pick-up of the lease car at Valet: Handling costs and Parking costs. The Handling costs will be calculated from the moment we deliver the car for the customer at Schiphol; these costs are € 37.50 and also apply as parking costs for the first 24.5 hours. This means that €37.50 will be charged if the car is picked up by the customer within 24.5 hours. However, in the weekend it is possible that the vehicle is 'waiting' for the customer longer than 24.5 hours. In this case, a graduated scale is used in which an additional € 7.50 is charged for each additional hour up to 4 hours (=€30.00). Should the car be there for longer than 4 hours, then another € 37.50 will be charged for another 24.5 hours.
For example:
We deliver a vehicle on Friday afternoon at 16:00 that will be picked up on Sunday afternoon at 12:00: 1x Handling costs: 37.50 (rate up to Saturday afternoon 16:30) and 1 additional parking day 37.50 (Parking costs up to Sunday afternoon 16:30). We do not charge any additional airport surcharges that are normally charged by the lease agencies located at Schiphol. This is a sum of at least € 60.
Furthermore, our vehicle will be parked in front of the departures hall and you can leave it in front of the departures hall when you leave. You can make exclusive use of the taxi/bus lane. The only thing you will need to do is leave the key with the Schiphol Valet desk located in the departures hall (see flyer).
Contrary to other lease companies, you do not need to refuel the vehicle and the car will not be extensively checked before you can leave. This will take place afterwards at our location and any fuel costs will be put on the invoice without any high refuelling fees.
The rates we charge are exactly the same as the rates that Schiphol charges ING/us. We simply offer this service for your ease of use without any profit margin.
Xerox Printers in UT deparments
How to order a printer
Please contact Johan van Duyvendijk if you have any questions and to request the list of tariffs. Brochures: