Service Portal

Covid-19 information

As of 25 September the government eased the COVID-19 rules for society as a whole, which also affect the University of Twente. This page contains a summary of all the information that students and employees need to know about working and studying during the corona crisis. If you have any questions or suggestions for improvements, fill out the corona contact form or send an email to our central information point info@utwente.nl.

Which rules apply where?

For a campus such as ours, it will take a little while to establish exactly which rules apply to what. After all, we have different types of activities: education, research, sport, leisure, but also activities that can be classified under several categories. Sometimes this can cause confusion. In all circumstances, it is important to use your common sense to evaluate what you can and cannot do.

In some situations, the appropriate thing to do is clear. For example, you can exercise in the Sports Centre without restrictions, but a Corona Access Certificate is mandatory for the sports canteen. For sports canteens, specific rules from the national government are in place.

(Social) activities held by study associations in their rooms should follow the rules for education, and there is no compulsory Corona Access Certificate. We are working hard to communicate the relevant rules in and around our buildings on various websites.

Basic measures

From September 25, it is no longer mandatory to stay 1.5 metres apart or to wear a face mask when you are in one of our buildings. Of course, you can still maintain social distancing or wear a face mask if you wish. The limits on maximum group size is removed for all activities. When the maximum number of people in a room will be limited based on the ventilation capacity, it will be clearly indicated. If you have any questions about this please contact the Health, Safety & Environmental (HSE) coordinators.

It remains important to follow the basic measures:

  • Wash your hands regularly, cough or sneeze into your elbow, do not shake hands.
  • Perform a self-test regularly.
  • Stay home if you have symptoms and get tested.

Masks remain mandatory when travelling on public transport, in a taxi or at the airport.

Can I come to campus?

Check

There is always a possibility that you become infected with Covid-19 or that you come into contact with someone who has been infected. We have developed a practical tool that tells you exactly what to do in which situation

Vaccination

You can make an appointment for a Covid-19 vaccination with the municipal health service (GGD) online or by phone by calling 0800-7070. The municipal health services (GGD) has extended the opening hours. Everyone who is registered with the municipality in the Basic Registration of Persons (BRP) can also get the first coronavirus vaccination dose without an appointment. Go to the website Walk-in vaccination centre for more information. 

Go to Rijksoverheid.nl/coronavirus for all the information regarding Covid-19. 

CORONA ACCESS CERTIFICATE 

In principle, the nationally introduced Corona Access Certificate in CoronaCheck does not apply to the UT. However, there may be situations on campus where it is required. We already mentioned the canteen in the Sports Centre, but you may also think of events or theatre and cultural performances in the Vrijhof. The Theater Café is also covered by the same requirements with regard to these performances. Coronavirus entry pass is required for indoor areas of establishments serving food and drinks. For example the UParkhotel and the restaurant and Grand Café at The Gallery. Please check the websites of these establischments before your visit. 

You can get a Corona Access Certificate if:

  • you have a proof of vaccination,
  • you have had COVID-19 and proof of recovery,
  • you have a negative test result of maximum of 24 hours old.

Your Corona Access Certificate must be on your mobile phone. To obtain this certificate, you can use the CoronaCheck app.

Useful links and toolboxes for lecturers

To support educational staff with their online education activities, the TELT team has created a special web page with recommended tools for online education. You can also contact them via telt@utwente.nl.

Manuals streaming and recording in lecture rooms

Visit the Service Portal page for manuals regarding streaming and recording

Overview

In light of the corona pandemic, various websites contain relevant information for lecturers. CELT has created an overview of relevant websites (and links) and the sort of information they offer. 

Graduations, inaugurations and farewell speeches

For graduations, inaugural lectures and farewell speeches only the basic measures apply. However, the ventilation capacity of a room can still limit the group size for these gatherings. If a reception is given afterwards in a catering facility on campus, the obligation to be in possession of a Corona Access Certificate can be waived.

Travel

Request travelling abroad to orange and red countries

UT recognises that in exceptional cases, when urgent necessity requires it, travel to orange coded destinations is desired. In these cases, the UT International Mobility Covid Committee can decide on requests to allow international travel of students, PhD and staff to destinations that are coded orange due to Covid-19. Please do not travel to an area with a negative travel advice (red coded destinations).

Prepare your journey well

Before you leave, check the travel advice on wijsopreis.nl (in Dutch) and reizentijdenscorona.rijksoverheid.nl/en. Please note: Masks remain mandatory when travelling on public transport, in a taxi or at the airport.

Hybrid working

The new advice from the government is: work at home if possible, work at the office is allowed if necessary. As a university, we choose to combine digital and physical collaboration (Hybrid working). In the coming period, we will bring hybrid working further into practice together. To support you with this there is a page with background information and tips & tricks: Hybrid working

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