See FAQ ICT services

FAQ log on with e-mail address employees

Is single account log in for employees only?

At the moment, yes, student accounts will follow at a later date.

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Which systems can NOT be logged into with an email address?

Click here to see where to log on with which account.

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Systems that are not connected to the Single Sign On (SSO) environment or cannot be logged into with Windows authentication, these are:

•       Research systems – you still log in to these the old way.

•      Printer environment – log in to the printer without using a pass. Logging in to the printer portal is done by name (GoghV).

•      Syllabus+ (classic client) on m-number (m7612345)

•      Join on m-number (m7612345)  

•      BlackBoard on m-number (m7612345)

•      Wiki (DocoWiki /digitalearchitectuur wiki) on m-number (m7612345)

•      EZproxy on m-number (m7612345)

•      Tent on m-number (m7612345)

•      Library system (LBS) borrow/book renewal on m-number (m7612345)

•      GitLab on m-number (m7612345)

•      MISUT on m-number (m7612345)

•      Mediafiler on m-number (m7612345)

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E-MAIL

 What is my UT e-mail address that I can log on with?

The e-mail address with which you advertise to the sender in e-mail communication is the UT e-mail address or search for your own name in https://people.utwente.nl/  to find your UT e-mail address.

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Why are we going to start logging in with an email address?

•       UTers have at least 5 different log in names, which is inconvenient for employees and for corresponding communications. It also generates queries to the ICT Service Desk.

•       You need to enter an email address when you log in to MS office365, sharepoint2019, Skype for Business etc. and you now need to enter a different email address (m7643328@utwente.nl)

•       With the advent of (private) cloud services, everyone is accustomed to logging in with one email address nowadays. The current situation is difficult to explain.

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I have a long email address, can I change it?

Yes you can. Contact the Service Desk ICT for changes to your email address (in exceptional circumstances).

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I am getting divorced, how can I amend my email address?

This can be done. Contact the Service Desk ICT for changes to your email address (in exceptional circumstances).

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CHANGES

 What is changing?

An email address has been activated as your log in name in addition to your existing log in name. The existing log in name remains active for the time being. However, you can only log in to the Wi-Fi/VPN and office365 systems with the email address, because the old log in name no longer works.

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What happens to the m-number /ICT account?

The m-number remains unchanged. You still need it for systems that you cannot log into with an email address. In addition, the m-number is still used for counters and registrations.

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Will the m-number still be named ICT account, or does your email address become ICT account?

The ICT account name is an account with the sequence m1234567, this remains unchanged and is shown on your employee pass.

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Will the domain account remain?

Yes, the domain account will also continue to exist. Various research systems cannot be logged into with the email address and still have to use the domain account.

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OTHER

I am overseas for an extended period, will I still be able to log in?

Yes, you will. You do however need to amend your Wi-Fi/VPN/office365 log in name.

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Can my account be changed due to the holidays?

No.

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How do I forget my old login details on websites?

Click here for the manual how to delete the saved credentials.

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The OneNote application does not work, how can i fix this?

When resolving your login name, it may happen that synchronization no longer takes place between the workplace and Onedrive for Business.

The Possible solution is described on this page.

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Can i log on in to test and accept with my e-mail address?

Test and Acceptence systems connected to the SSO environment you can log on with te test e-mail address end .net instead of .nl (e.g. j.jansen@utwente.net).

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Which systems can I log into with the email address?

Click here to see where to log on with which account.

•       Managed workplace

•       Email/webmail

•       Windows fileservers, webdrive

•       Office365, Skype for Business, SharePoint

•       Business applications that are connected to the AM (SSO) environment

•       Wi-Fi / Eduroam

•       VPN

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