Department NS-BC

Instruction card administrator

In the administrator section in your Mijn NS Zakelijk account you can manage view transactions, view and change card details, and book trips.

Short summary:

  • Before their business travel, employees pick up the card at the administrator.
  • The administrator makes sure the employee fills out the register before they receive a card.
  • This information includes OFI number, travel details, date of pick up, and the employees signature
  • After the journey the administrator collects the card and signs the register upon receiving the card
  • Afterwards the administrator checks if the standard OFI number needs to be changed and an alternative OFI number needs to be added as kenmerk

Who can create an administrator account for the department card?

In most cases the administration for the department card will fall to the secretariat or office. Department cards are added to the administrator section of your Mijn NS Zakelijk account by the UT administrator/contact.

Creating a Mijn NS Zakelijk account (once-only)

In case you don’t have a Mijn NS Zakelijk account, you can create one by going to (and following the instructions on screen). The UT contact/administrator can add the department cards to your account, under the administrator section.

Mijn NS Zakelijk account

Add a characteristic (Kenmerk) to a trip

When an OFI number (NS calls this “kenmerk”) needs to be changed, go to kenmerk aan reis toevoegen in your account. This gives you an overview of all transactions (“transacties”). Two days after a trip it is possible to view a transaction and alter an OFI number.

The next invoice (.csv) will show all characteristics. There is also an option to add a label (either personal, commuter or business) as a characteristic to a transaction. For a department card this is not necessary as it will always be business travel.

On your home screen there are also buttons for Taxi, Greenwheels and Fyra. These are options employees aren’t allowed to use (apart from the taxi services, permitted after approval upfront).

Alter OFI numbers and transaction overview

After a trip you have the option to change the OFI number via the transaction overview in Mijn NS Zakelijk. To do this, go to Kenmerk aan reis toevoegen on you home screen. Select a card to view all transactions made on the card. Note: for train trips it takes two days for transactions to be added to the overview. To add an OFI number, go to a specific transaction and select kenmerk toevoegen , enter the new OFI number (only numbers) and save (opslaan).

More information

If you encounter problems with creating an account or booking a trip, you can contact NS Customer Service directly: phone +31(0) 30-300 11 11 or e-mail

You can also contact your unit’s contact person or the UT contact.