MASTER Assignment
The Impact of Collaborative Robots on the Tradional Roles and Tasks of Manual Laborers in Manufacturing
Type : Master M-BIT
Period: August 2025 - January, 2026
Student: Russchen, J. (Jilmer, Student M-BIT)
Date Final project: January 14, 2026
Supervisors:
Abstract:
The integration of collaborative robots (cobots) in manufacturing is reshaping the roles, skills, and workflows of manual laborers. Many companies experiment with cobots but struggle to move beyond isolated pilots toward stable and scalable deployment. This thesis addresses the central research question: How can manufacturing companies redesign organizational structures and processes to optimize the integration of collaborative robots and enhance worker collaboration?
A qualitative design science methodology was applied, combining a systematic literature review with an in-depth case study at a Dutch SME. Semi-structured interviews revealed that cobots automated a substantial share of repetitive and ergonomically challenging task elements in the case study environment. As a result, workers transitioned into hybrid roles involving supervision, process monitoring, and quality checks. These changes required new skills, iterative hands-on training, revised accountability structures, and continuous coordination across technical and operational functions.
Derived from these empirical and theoretical insights, this thesis develops the Cobot Integration Assessment Model (CIAM): a five-phase, socio-technical framework designed to guide organizational change during cobot adoption. CIAM introduces explicit progression gates for safety validation, feasibility and scope alignment, user readiness, structural embedding, and performance monitoring. It supports managers in diagnosing maturity, preventing common implementation pitfalls, and ensuring that workforce capability and process reliability keep pace with automation gains.
The model was validated through a focus group with industry practitioners who confirmed its clarity, practical usability, and relevance for small and medium-sized manufacturing firms. Their feedback further strengthened CIAM’s early-stage emphasis on safety, scaling decisions, and communication.
The thesis contributes academically by extending classical diffusion theory with structured mechanisms for human-centered manufacturing transformation. Practically, it offers organizations a tool for achieving sustainable and responsible human-robot collaboration.