About Microsoft Teams: general information & FAQ

Teams is compatible with the following devices and operating systems:

• Windows
• Linux
• Apple
• Android and Apple mobile telephones.

Multiple people, as well as guests from outside UT, can participate in online meetings (and chats and normal telephone conversations). You do however need an internet connection to participate.

Register/log in with the UT email address.

See: https://support.office.com/nl-nl/teams for an introduction to TEAMS.

TEAMS is automatically set up for each employee as soon as they enter service.

No costs are charged.

You must be employed by UT and have an internet connection to use this service.

Direct any questions about TEAMS and/or report malfunctions to the servicedesk ICT.

• Teams is already installed on UT managed pc’s.
• For non UT managed pc's, go to teams.microsoft.com for the web version of Teams. Here you can also download the app.
• Mobile apps can be downloaded here: Android or iOS.

A team owner can invite guests based on their email address.

Place the documents in Teams. Documents that are not placed in Teams (for example OneDrive) are not accessible to guests.

Employees can schedule a Teams meeting from Outlook calendar or in Teams.
Students can install an add-on for Google calendar.

A Team can be created by employees and students. This is not possible for HR guest registrations.

You can find more info here.

You can find the manuals here.

At this moment it is not possible in Teams to synchronize the Outlook contacts. 

If you want to call someone and you end up directly in the voicemail, it may be that the user has not yet activated TEAMS at his workplace. It is then wise to leave a voicemail message and ask to activate Teams. You can also call the UT number with your mobile.

The basic difference between public and private teams is:

1. Public teams can be searched and displayed by anyone with a UT login account (= employees, students, etc.), so that they can participate in the public team when necessary. Anyone with a UT login account can grant External access (= anyone who can log in to O365) in a controlled manner.

2. Private teams are managed by a team owner and the team owner can give others (including External parties) controlled access to his private team.

When a meeting recording starts, Teams displays a notification to all participants, but it is a good idea to report it to everyone. Once a recording stops, it will be uploaded to SharePoint or OneDrive. The person who starts the recording is the owner of the video. External parties cannot start a recording, but can view the recording when the owner invites them afterwards.
Depending on the type of meeting, others have access to the recording:

Click here for more detailed information about permissions or role-based access.

Click here for more information about channels.

Click here for the manual.

• Network devices are managed separately and their management must be set up as efficiently as possible.
• Of the 4,000 connections, 80 are network telephones
• Teams clients are available for Linux and Apple, network phones are not needed anymore.
• Searching and calling a person is nowadays by name and no longer with a number. The use of a numeric keyboard is less relevant.
• Network telephones at the UT are not supported in Teams and must then be replaced.
• Network telephones must be secured separately.
• Network telephones need a separate network infrastructure, separate network cabling, network switch ports etc.
• When relocating, the network cabling must also relocate and this entails additional costs.

Once the meeting ends, you will receive a message in Teams the meeting has been saved and is available for sharing and viewing. If you use the share button to share the video it will be available to the entire UT. For details, see the manual how to change the share settings.

It's important to remove guests from recurring meetings to prevent them still having access when not needed anymore.

The Teams desktop client updates itself automatically every two weeks. New features become available as soon as Microsoft releases them.