Services Science

programme leadership

For other chairs involved in the programme in Services Science, have a look at the involved research groups.

Professor Wieringa

Roel Wieringa is head of the Department of Computer Science at the Faculty of Electrical Engineering, Mathematics and Computer Science at the University of Twente, and chair of the Information Systems group in this department. He is also the scientific director of the Dutch National Research School for Information and Knowledge Systems (SIKS). His research concerns the alignment of requirements and architectures of large-scale information systems that cross organizational boundaries. He focuses in particular on the mutual alignment of models of commercial value exchange with models of cross-organizational coordination and of IT architecture. Important aspects of this alignment that are studied in his research group are the alignment of functionality, of service levels, and of security risks across organizations.

Services science has emerged from the realization that the economy of physical products is being replaced by an economy of services that can be delivered with these goods. Information technology is the key enabling factor in this. It enables further globalization of commerce and production, but at the same time global connectedness in a service economy introduces new levels of architectural complexity and security risks, that need to be managed. Roel is fascinated by the multidisciplinary nature of the field, where computational thinking meets systems engineering, and computer science meets management science. His ambition is to make an impact on the science and engineering of services by introducing rational design methods and empirical studies into the practice of service design and analysis.

Roel Wieringa has written two books, Requirements Engineering: Frameworks for Understanding (Wiley, 1996) and Design Methods for Reactive Systems: Yourdon, Statemate and the UML (Morgan Kaufmann, 2003). He has chaired, and has been program committee member of, several conferences in requirements engineering, software engineering and conceptual modeling and is a member of a number of editorial boards of scientific journals.