Questions about a study program of your interest? Are you already a student at the University of Twente? Whatever your question is, we will be happy to help you.


  • Questions about studying at the University of Twente?

    Do you have any questions regarding a study programme at the University of Twente that you might be interested in? Call, mail or just send a chat message. The Study Information Centre, a team of enthusiastic students, is awaiting your questions. Call +31 (0)53 489 54 89. We are available on weekdays from 09.00 - 17.00 (Amsterdam timezone).


    Due to the measures surrounding the coronavirus, it's not possible to send us a Whatsapp message at the moment. Please send an email or chat with us via the webpage.

    Holidays and other closing days of the Study Information Centre:

    2 April - 5 April 2021

    Easter weekend


    27 April 2021

    King's Day


    5 May 2021

    Liberation Day


    13 - 14 May 2021

    Ascension weekend


    24 May 2021

    Whit Monday


    20 December 2021 - 4 Jan 2022

    Christmas Holidays


  • Questions about registration, admission, visa or Studielink?

    Have you made your study choice and are you busy arranging all kinds of things to study at UT, call Student Services: Phone: +31 (0)53 489 21 24We are available on working days from 10.00 - 16.00 (Amsterdam time zone).

    For holidays and other closing days of Student Services, please see the table below at 'opening hours'. 

student services desk Vrijhof building

Please note:

COVID-19 update 13/04/2021: due to the current lock-down we will remain (partially) open for appointments, on Tuesdays and Thursdays. On these days it is possible to schedule an appointment. The planner will be updated on a weekly basis.

Student Services will, of course, remain available every weekday by phone and email.

Please only schedule an appointment if it is really necessary.
Schedule appointment here
Diploma pick-up no longer possible at Student Service. Please contact your Educational Affairs Office (BOZ).

Website chat

The chat is only available if you accept cookies and is located on most of our (prospective student) websites. You can chat during our opening hours and if the chat is offline during opening hours, we don't have a free agent available. Please try to chat at a later moment or use the form below. 

  • Guided chat tool for prospective master's students

    You can try our useful guided chat tool 24/7 to answer your questions about master programme's, starting dates, tuition fees, scholarships, deadlines, visa & residence permit. 

Fairs and events for prospective students

  • Is the University of Twente visiting your country?

    Meet our representatives at education fairs abroadPerhaps, the University of Twente is visiting your country to introduce students with our educational programmes.

  • Visit the University of Twente on campus

    If you are considering studying at University of Twente and have a possibility to visit the Netherlands, we advise you to visit our campus for the following study orientation activities:

Finding UT employees / departments

You can find employees using For general contact information see the pages about facultiesresearch departments within the faculties or support departments (communications, IT, financial, HR, etc).

Visiting address

Universiteit Twente - building Vrijhof, room 239B
Drienerlolaan 5
7522 NB Enschede (The Netherlands) 


2 April 2021

Good Friday


5 April 2021



27 April 2021



5 May 2021

Liberation Day


13 & 14 May 2021

Ascension Day


24 May 2021



27 t/m 31 December 2021

Christmas Holiday


Post address

University of Twente  - Vrijhof building
Student Services Contact Centre, room 238B
Drienerlolaan 5
7522 NB Enschede
The Netherlands

Social media

Official UT channels:


The following Facebook channels might be interesting to join or have a look at:

QR code for WeChat

Campus security & emergencies

Campus security

The campus security is located in the Spiegel building next to the main entrance of UT. For emergencies call phone (+31 53 489) 2222

FAQ (frequently asked questions)

Could you not find the answer to your question on our website? Did you look at our FAQ? Here almost all questions will be answered: 


You can also try our guided chat tool to answer your questions about master's programmes starting datestuition fees, scholarships, deadlines, visa & residence permit. Give it a try :) 

Contact form

University of Twente is only allowed to give personal information about a student to third parties based on General Data Protection Regulation (GDPR). This is to protect the privacy of the student.

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Thank you for your interest in the University of Twente. Your enquiry is important to us and we aim to reply to your email within one week. If you have a more detailed question it may take longer for us to respond. Kind regards, University of Twente.
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