How to apply for housing

Please follow the steps outlined below to apply for furnished housing mediated by the International Office:

  1. Check whether you are eligible for housing and request an application form.
  2. International Office makes you an offer.
  3. You accept the offer and it will be booked for you.
  4. You check in.
  5. When your contract ends, please do not forget to check out.

Please note: Due to the high amount of applications, not all applicants will receive an offer and accommodation cannot be guaranteed. We urge you to look for alternative accommodation.  

Detailed steps

Learn more about the details to these steps:

Step 1: Eligibility & Online housing application form

Before completing this checklist, please determine whether you meet the Terms & Conditions for furnished accommodation mediated by International Office.

Bachelor, Master, and Exchange students

You can apply for furnished housing by filling in the online application form for housing. You will receive a link to this form by email after you return your fully completed (Bachelor) Entrance Acceptance Form (BEAF/EAF) or learning agreement (exchange). Since we use a ‘first come, first served’ policy, we highly recommend you to apply for furnished accommodation as soon as possible after returning your (B)EAF or learning agreement.

PhD students, employees, trainees, and other international guests

Request an application form for furnished housing here.

After you submit your online housing application, International Office will send you a confirmation of your registration by email.

Please note: At least until November 2016, it is unfortunately very unlikely that PhD students, employees, trainees and other guests receive an offer from the International Office for furnished accommodation. We urge you to look for alternative accommodation.Thank you for your understanding.

Found alternative accommodation?

Send an email to internationaloffice-housing@utwente.nl and we will remove you from the housing database. This will be free of charge, as long as no booking was made for you.

Step 2: Offer

International Office aims to offer accommodation that suits your personal needs and preferences. When accommodation becomes available that meets your requirements, you will receive an email providing you with the specifics of the offered accommodation (e.g. monthly rent and description of the accommodation) as well as the conditions of the offered contract. Therefore, it is important that you read this email immediately and carefully!

Responding to an offer

Unless stated otherwise, you have one week to accept or reject the offer made. You will be removed from the housing database if you do not reply or reply late. Refusing an offer will place you at the bottom of the list of applicants, since we use a ‘first come, first served’ policy.

About our offers

Your offer always reflects the best available housing option for you at that moment. Since there is only limited accommodation available, we strongly encourage all of our students to explore alternative ways of finding accommodation as well.

Step 3: Booking

If you accept the offered accommodation, International Office will book it for you and will send you a booking confirmation by email. This booking email will also provide you with information about the rental payment, signing the contract, and picking up the keys. Therefore, it is important that you read it carefully!

Booking cancellation

When you cancel a booking, cancellation costs will be charged (one month’s rent). International Office will confirm your cancellation by email.

Step 4: Check-in
  • Keys can be picked up 24 hours a day starting 12.00 (noon) on the starting date of your contract, if you comply with the payment conditions (below).
  • Your contract (Stadsweide apartments) or booking confirmation (ITC International Hotel) has to be signed immediately when picking up the keys. For on-campus accommodation, you have to sign your contract within five working days of your contract start date.
  • Exchange and Master students usually sign their contracts during the mandatory introduction days.
  • Your first bill includes a security deposit, one-time cleaning costs, and one-time administration costs (on-campus accommodation only).
  • For the Stadsweide Apartments and the ITC International Hotel, your first bill must be paid upon arrival.
  • For on-campus accommodation, your first bill can only be paid upon arrival if you arrive during office hours (see the de Veste website). Otherwise, your first bill must be paid before arrival in order for your keys to be available. You will receive an invoice from de Veste two weeks before arrival at the latest. Please note: if you arrive outside of office hours without making the payment in advance, you will be unable to retrieve your keys until the next working day.

Paying Rent

On-campus: DE veste

Rent is paid in advance in monthly instalments and must be paid before the first day of the month. If you pay your rent by standing order through a Dutch bank account, your rent is transferred automatically at the end of each month. This way you can never forget to pay the rent on time. You can cancel a standing order at any moment.

Off-campus: Stadsweide / ITC International Hotel

Rent is to be paid on the 1st of the month, either in cash or by paying at the reception by credit card (MasterCard or Visa, not by American Express) or Dutch bank debit card (Maestro). You will receive an invoice on the first of each month.

Step 5: Check-out

Your deposit will be transferred back to your bank account upon completing the following formalities:

On-campus accommodation

  1. Make an appointment with de Veste for a final check of your apartment during the last weeks of your contract.
  2. Hand in your keys before 12.00 (noon) on the contract end date.
  3. Pay your last (rent) bill(s).

Off-campus accommodation (Stadsweide and ITC International Hotel)

  1. Hand in your keys before 12.00 (noon) on the contract end date.
  2. Pay your last (rent) bill(s).