Questions about a study programme of your interest? Are you already a student at the University of Twente? Whatever your question is, the Student Services Contact Centre will be happy to help you.
We are available on weekdays from 10.00 - 16.00 (Amsterdam time zone). You can find us in the Vrijhof building, room 239 B. Take the Vrijhof entrance close to the Bastille building and take the steps (one level up). See the UT route page for general travel information and download the campus map (pdf) to navigate on campus.
For urgent matters and emergencies, the Student Services Contact Centre can currently also be reached by phone from 16:00h - 20:00h on business days.
Universiteit Twente - building Vrijhof, room 239B
7522NB Enschede (The Netherlands)
Holidays and other closing days
10 April 2020
13 April 2020
27 April 2020
5 May 2020
21 May 2020
22 May 2020
1 June 2020
25 December 2020 until 1 January 2021
University of Twente - Vrijhof building
Student Services Contact Centre, room 238B
7522 NB Enschede
The chat is only available if you accept cookies and is located on most of our (prospective student) websites. You can chat during our opening hours and if the chat is offline during opening hours, we don't have a free agent available. Please try to chat at a later moment or use the form below.
You can find employees using people.utwente.nl. For general contact information see the pages about faculties, research departments within the faculties or support departments (communications, IT, financial, HR, etc)
Official UT channels:
The following Facebook channels might be interesting to join or have a look at:
- Facebook country pages in your own language for students with Brazilian, Bulgarian, German, Greek, Indian, Indonesian, Mexican or Romanian nationality or who are from the Arab World region
- Facebook International Students Community (group)
- Facebook UTwente Marketplace (group)
- Weibo communitypage for Chinese students (from within China)
Could you not find the answer for your question on our website? Did you look at our FAQ? Here almost all questions will be answered:
Guided chat tool (only for prospective masters' students)
You can also try our guided chat tool to answer your questions about masters' programmes starting dates, tuition fees, scholarships, deadlines, visa & residence permit. Give it a try :)
The University of Twente is only allowed to give personal information about a student to third parties based on General Data Protection Regulation (GDPR). This is to protect the privacy of the student.C