Centre for Training and Development (CTD)

Masterclass: The Science of Difficult Conversations

Masterclass: The Science of Difficult Conversations

Enhancing your leadership through connection, clarity, and courageous dialogue

One of the important roles as a leader is navigating human complexity — guiding talented individuals, aligning teams, and fostering growth even when conversations are emotionally charged or confrontational.

This Masterclass invites you to expand your leadership toolbox with the art and science of difficult conversations and feedback. Because real leadership shows not when it's easy, but when it's challenging.

 Why join?
This session is designed to equip you with practical strategies to lead through tension and communicate with clarity, confidence, and compassion. We will explore:

  • How to approach difficult conversations without avoiding or escalating them
  • Tools to navigate emotions (both yours and theirs)
  • How feedback becomes a vehicle for learning and development
  • Real-life practice and reflection with peers


  • Programme is for

    All managers who have leadership responsibilities

  • Date

    2026

    12 November 2026 (ENGLISH)
    13:30-16:00

  • Location

    Spiegel Building, 5th Floor, meeting room De Boekenkast

  • Maximum participants

    12 participants

  • Trainers

    Buro Schuite


S.P. Boekholt (Sofia)
Course Coordinator CDC

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Masterclass: The Science of Difficult Conversations

November 2026
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