Encouraging and developing the effectiveness of staff is crucial because the world around us is constantly changing and because reaching demonstrable results is becoming increasingly important. For any professional finding and keeping control of their own agenda, even in hectic times, is an issue. In order to increase your professionalism and effectiveness you need to keep developing your skills and continue to gain new insights. This will not only greatly improve the quality of your work, but also your personal well-being. The UT wishes to support staff in this process.