ORGANIZATION, STUDY GUIDANCE AND COUNSELLING
The programme director is Jordy Gosselt. He is in charge of all aspects of the programme, including intake numbers, drop-out rates, pass rates, final results, quality of teaching, profile of the programme, the connection with state of the art research, and employability. The Programme Director agrees on improvement plans for courses as proposed by teaching staff, taking the recommendations by the Programme Committee into account. The Programme Director reports annually about programme improvements to the Dean.
Dr. Jordy Gosselt, Cubicus Building, Room C215, e-mail j.f.gosselt@ utwente.nl.
As study advisers, Silvie Pothof and Jeanet Luijerink offer
advice on study-related issues and can discuss practical matters concerning the study with you. You can contact them with any individual problem relating to the programme, studying in general, or personal circumstances. You can also discuss your experiences with courses, complaints, study choice, planning, delay, graduation support, exemptions, and (course and examination) regulations. If necessary, they can refer you to other professionals within or outside the university for help. Jeanet Luijerink is the primary study adviser for the Master’s programme, but when she is absent you can also contact Silvie Pothof.
Bachelor: Silvie Pothof, Cubicus Building, Room C118, e-mail firstname.lastname@example.org
(Pre-)Master: Jeanet Luijerink, Cubicus Building, Room C106, e-mail email@example.com.
Miranda Boshuizen is responsible for the programme administration. She supports the students and lecturers in an administrative way. She works in consultation with the programme director, programme coordinators, study counsellors and the internship- and graduation coordinator. She is among other things responsible for:
• assigning and adjusting of exam programs,
• organization of colloquia,
• applying and preparation for diplomas and certificates,
• placing education-related announcements on the student portal,
• supporting the examination boards and program committee.
• If you have questions about one of the above mentioned topics,
the programme officer is the first person to contact:
Miranda Boshuizen, Citadel Building, Room 434-436 and 438-440, email: BOZ-CW-CES@utwente.nl
As programme coordinator, John Sevens provides policy support to the programme director and is responsible for the organizational, procedural and intrinsic coordination and harmonization of the Bachelor’s and Master’s programmes. If you have a complaint or a practical question about the programme or a certain course, the programme coordinator is the first person to see.
Drs. John Sevens, Ravelijn Building, Room RA3111, email: firstname.lastname@example.org.
Internship and Graduation Coordinator
The internship and graduation coordinator is Mark Tempelman. He forms the link between the students and the working field when you are searching for an internship or a graduation project. You can also contact him with any questions you may have about internships and graduating. He receives requests from organizations that are looking for communication students for research or for an internship.
Drs. Mark Tempelman, Cubicus Building, Room C216, email: email@example.com.
Study Association Communiqué
Communiqué is the study association for students in the Bachelor’s and Master’s programmes of Communication Science at the University of Twente. Communiqué offers a friendly place where everyone is welcome to discuss their ideas over a cup of coffee of tea. In addition, the study association provides various services and organizes many activities for its members. Communiqué organizes field trips, lectures and colloquia, sells textbooks at a discount, and arranges social activities like drinks and parties. Communiqué also organizes an introduction day in August to welcome the new students.
Communiqué, Study Association for Communication Science, Cubicus Building, Room B105.
Quality Assurance involves a continuous improvement of our programme. Many stakeholders are involved, each with a specific contribution in the Plan Do Check Act cycle. Below we clarify the involvement of various stakeholders with evaluation and improvement.
Students share their experiences in panel meetings and periodic surveys, such as course evaluation surveys, programme evaluation surveys and the National Student Survey. Students participate in the Programme Committee where the student experiences are discussed and the Programme Director is advised about possible improvements.
Teachers evaluate their teaching experiences based on direct feedback in classes, information from student experience surveys, and panel meetings; they also critically evaluate the examination results. Teachers use the Quality Assurance pages to communicate which improvements they will make in the next edition of their courses. Teachers share their opinions and experiences in regular meetings with the Programme Director. Some teachers are involved in the Programme Committee.
The Programme Committee (in Dutch: Opleidingscommissie) is
a legal body supporting educational quality enhancement. The Programme Committee has 3-5 teaching staff members and an equal number of students. The Programme Committee discusses educational experiences and results and advises the Programme Director about improvements. The Programme Committee also monitors the realisation of improvements.
All programmes are subject to external Quality Assurance for maintaining national accreditation by the NVAO. The NVAO framework overlooks our internal Quality Assurance cycles every six years. The NVAO assesses in particular the profile of the programme, the final qualifications, graduation rates, quality of staff, and viability of the programme.
Educational Feedback Committee (EFC)
The EFC is a student committee that forms part of Communiqué. The EFC collects feedback of students on the programme and on specific modules, and ensures that the feedback is passed on to the relevant people within the programme (module coordinators, teaching staff, Programme Coordinator, or Programme Director). Students can provide their feedback online (http://www.communique.utwente.nl/feedback). The EFC meets once a month and considers complaints, suggestions and feedback submitted by students. When problems occur, a solution is sought in close collaboration with the teaching staff within the programme. The Programme Coordinator also attends the EFC meetings to facilitate direct and open communication between programme and students.
Examination Board Behavioural Sciences (BS)
The examination board is responsible for all aspects of testing
the instruction - e.g., the procedures during exams, the quality
of the exams, and the regulations with which both students and lecturers must comply. The examination board also assesses requests for exemption from exam components during your studies (exams, practical’s etc.). There is one joint examination board for the Bachelor’s programmes of Communication Science and Psychology and the Master’s programmes of Communication Science, Psychology, and Educational Science and Technology. The examination board consists of five faculty members and is supported by a registrar. The Study Counsellors and the Programme Coordinators are advisors. The Examination Committee meets once a month. For more information see: