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Campus & Facility Management has held an internal customer satisfaction survey in May 2019.  

Respons

Ultimately, 1400 internal customers participated in the survey (8,5% response), of which 19.% employees and 5% students. The average satisfaction score for the departement is 7,7. In the coming months, the results will be analysed and conclusions and recommendations will be formulated where possible. 

Management summary 

Read the management report for a summary of the most important results of the survey.

Points for improvement

In november we will communicate the points for improvement on this page.