Your first contact at the educational programme is the study adviser. Every programme has its own study adviser who knows everything about the educational programme. You can turn to the study adviser with questions about your study, study plan and study progress.
Some educational programmes also have tutors or mentors for tutoring.
The study adviser will guide you in your educational career. An interview about non-educational related problems is also possible. For instance, about motivation, doubts and study delay due to personal circumstances. In case of personal circumstances it is advised to contact your study adviser as soon as possible.