See Course finder

Build your Intercultural Muscle


Overall objective of this training course is that you:

  • will be able to operate more effectively in different cultural contexts and/or diverse teams in e.g. international industrial, governmental or academic settings. 

More specifically, after this course you will:

  • be aware of the complexity of culture and intercultural communication;
  • know about the effects of your own cultural background(s) and personal characteristics on communication;
  • be able to signal and describe how cultural misinterpretations can arise (intercultural sensitivity);
  • know about and will be able to vary in communication styles according to the cultural communicative context (intercultural communication);
  • know about the importance of investing in relationships and networks and developing win-win solutions (building commitment);
  • be aware of your own identities and how these influence your position within the working environment and/or society;
  • be aware of the potential of cultural diversity to innovation and learning (managing uncertainty);
  • have learned from critical (intercultural) incidents at the workplace and incorporated awareness and practiced new skills in your day-to-day working environment;
  • have gained a deeper understanding of your own cross-cultural qualities, possible pitfalls and ways to enhance the intercultural competences in your own international work environment. 


This is an intensive training course that spans 5 weeks in total. It includes two trainings days, preparatory homework assignments, a personal intercultural profile - through use of the Intercultural Readiness Check© - , and a reflection report to conclude. Part of the homework is related to the booklet ‘Intercultural Sensitivity’ (Nunez et all) that wil be provided with the course. The training sessions consist of a diverse mix of interactive training methods, alternating theory with exchange in small groups, role-plays, case studies, exercises and reflection. Overall, the sessions will serve as a ‘playground’ to practice new skills and new behaviour that will stretch your comfort zone.

Duration and Time investment

This course will be held from 9:30 - 16:30 and is equivalent to approximately 1 ECTS.

Admission Criteria

Programme is for PhD-candidates and supervisors

Course overview

  • Course code


  • Programme is for

    PhD-candidates and supervisors

  • ECTS

    The study load for this course is roughly equivalent to 1 ECTS

  • Date

    Check the available course dates on the page below.

  • Time

    09:30 - 16:30

  • Location

    To be announced

  • Course fee

    This course is free of charge for UT-staff. For participation to all courses, you must have permission from your head of department. 

  • Maximum participants

    Maximum of 25 participants.

  • Trainers

    Jackie van der Kroft

  • Course materials

    Course materials will be handed out during the course. 

  • Requirements

    English language proficiency at level CEF B2 or higher (Common European Framework) is required. 
    To obtain the ECTS it is mandatory to participate in all training sessions and complete the homework assignments. 

General information
UT Language Centre
Support Office
053 - 4892040
Course information
Jackie van der Kroft
Sign up for:
Build your Intercultural Muscle
March 2022
November 2022
Employee of the University of Twente?

Your details