InterNations - Member Relations Mandatory Internship (m/f)

Contact Information

Name Organisation
Member Relations Mandatory Internship (m/f)

Website Organisation

Contact Organisation
Christa Fellner

Email Contact

Phone Number Contact
+49 (0)89 46 133 24 12

Description Job Opportunity

Title Vacancy
Member Relations Mandatory Internship (m/f)

Preference Study Discipline (if possible)
any course of study

Available from
1 - Nov - 2017

Short description
Ever wonder what it takes to keep a social network up and running? As part of the Member Relations Team, you’ll be the interface between the people who use InterNations, and the developers that create it. The Member Relations Team helps the rest of the company to understand our members’ perspective, and are advocates for member experience.

The team is the gateway to our network, reviewing all incoming applications against our membership criteria. You will also respond to questions about how to get the best from InterNations — it could be as simple as a forgotten password, or something tricky like a bug on the site. With on-the-job training and email templates, you’ll be able to answer all questions that come your way!

As a Member Relations Intern at InterNations, you will:
• review membership applications
• support members experiencing technical difficulties
• answer questions about how to use the website
• collect member feedback to share internally
• act as administrators for our online forums
• draft measures to improve customer loyalty and engagement to drive growth

PDF- Full Description