At university you are expected to act independently and to look after your own affairs. Especially at the start of a new programme, there are many things that may not be self-evident. It could take some time before you find your way and on occasion you may need some assistance. Also, there could be matters in the course of your education you may want to discuss with somebody, such as the choice of a minor, additional subjects you want to attend, etc. In such situations you can also contact the study adviser. The study adviser for the Civil Engineering programme is Judith Roos-Krabbenbos.
You can make an appointment for an interview with the study adviser via the secretary's office (Sally Kloost-Zimmerman, e-mail: firstname.lastname@example.org or by phone +31 6 8320 7943). These interviews usually take half an hour. Sometimes, a follow-up interview may be useful, for which you can make an appointment.
If you have short questions, you can also visit the open office hours on Tuesday, from 12.30 to 13.30. You can also send (short) questions to the study adviser by e-mail: email@example.com.
You can contact the study adviser with questions in connection with your study, studying or private matters which affect your study, for example:
- Did I pick the right programme?
- Which subjects should I select for this quarter?
- I think the programme is fairly easy. Are there other things I can do in addition to the programme?
- I never had any problems during my pre-university education. How can it be that I fail so many tests, now?
- I am a top athlete; what are the schemes and facilities that I can use?
- I have problems with my studies due to dyslexia.
As a first step, it is usually good to have an interview with your adviser or study adviser. If necessary, the study adviser will refer you to persons or institutes inside or outside the university.
Everything you discuss with the study adviser will be treated as confidential. Third parties will only be involved when there is good cause for this, and only with your consent. The study adviser works in accordance with the code of conduct of the National Association of Study Advisers (LVSA).
On the 1st and 3rd Thursday of each month, Drs. Marjolein Engbers, a student psychologist of the Student Counselling Office, is available for ET students, from 12:30 to 13:30. Location: Horst BH-218 (in the corridor between Horst and Meander, on the left). You can contact Marjolein with questions on the services and procedures of the student psychologists (more information is available at https://www.utwente.nl/ces/sacc/begeleiding-advies/begeleiders/studentenpsycholoog/).
You do not need to register or fill out any forms for the open office hours.
Wait near the kitchen at the top of the stairs until you are picked up. If there are more than 4 students, you may not be able to talk to Marjolein, as each interview takes about 15 minutes. In that case, if the matter is urgent, contact the study adviser.