Conflict and crisis management: within this theme the focus lies on how to deal with conflicts and incidents that pose a threat to individual and societal safety. For example, research in this area is focussed on the dynamics surrounding employees who work in a public environment and who are confronted with civilians who act violently (project “aggression and violence against public employees”). Another example includes the question how disputes between neighbours can be peacefully resolved through e.g. neighbourhood mediation, and what the role is of perceptions of conflict asymmetry on different forms of mediations.
This research is applied focussed, which is evident from the ongoing collaboration with partners, such as the National Crisis Centre, law enforcement agencies, WODC and the Netherlands Food and Consumer Product Safety Authority.