Jeff Hicks



Lecturer

Research Associate


Capitool Building, Room C1-07

P.O. Box 217

7500 AE Enschede
Tel: +31 (0) 53 489 4623

Fax: +31 (0) 53 489 2159

Email: j.n.hicks@utwente.nl


-- “Reality … what a concept” (Robin Williams)



General information

Jeff is Lecturer and Research Associate. He recently completed his dissertation, entitled "Co-Constructive Consulting; A Pragmatic, Relational Constructionist Approach" Before moving to academia, Jeff spent 13 years in management consulting, doing organizational design, organizational change and business strategy work, across a number of industry sectors, primarily in North America, Japan and Western Europe, and most recently as Senior Manager with IBM Business Consulting Services.



Teaching

-Organizational Change

-Management Consulting

-Business Information Systems

-Supervision of master and bachelor thesis


Research interests

-Non-deterministic approaches to organizational change

-Pragmatism

-Social and relational constructionism

-Philosophy of science

-Organization theory

-Business consulting


Curriculum Vitae


Education

-Ph.D., School of Management & Governance, University of Twente, the Netherlands

-Master of International Management, Thunderbird, The American Graduate School for International Management

-B.A. in English literature, California State University


Work Experience

-Lecturer & Research Associate, Department of Information Systems and Change Management, School of Management & Governance, University of Twente, 2006-ongoing

-Affiliated Researcher, Department of Information Systems and Change Management, University of Twente, 2003 – ongoing

-Managing Consultant, Strategy Practice, IBM Business Consulting Services, 2004 - 2006

-Senior Manager, PriceWaterhouseCoopers, 1996 - 2003

-Director, Operations, ValueHealth, Inc., Subsidiary of Columbia Health Care, 1992 - 1996


Professional Service

-Member of the Academy of Management (AOM), Management Consulting, Critical Management Studies, Organization and Management Theory, and Organizational Behaviour divisions


Publications

-Hicks, J. Nair, P. & Wilderom, C.P.M. (2009) What if we shifted the basis of consulting from knowledge to knowing? Management Learning 40(3): 289-310

-Hicks, J., Nair, P. If you can't solve the problem, change the problem you're solving. Journal of Practical Consulting 3(2): 14-21

-Hicks, J., Nair, P. Back to the future of organizational change. (under review).

-Hicks, J. Nair, P. & Wilderom, C.P.M. (2006) The case of Murata Chemicals. In D L Lester & J A Parnell, (eds.) Organizational Theory: A Strategic Perspective, Cincinnati, OH: Thompson.

-Hicks, J.N., Nair, P. & Wilderom, C.P.M. (2005) From critique to construction: An alternative to the expert model of management consulting. Paper presented at the Academy of Management Conference, Honolulu, Hawaii: August 5-10.

-Hicks, J.N., Nair, P. & Wilderom, C.P.M. (2005) The changing role of the expert in management consulting. Paper presented at the EGOS Conference, Berlin, Germany: June 30 – July 2.