Publications | Research | Research Group Communication Science

Recent publications:

Jump to: 2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2002

2025

Article

PhD Thesis - Research UT, graduation UT

Exploring the worlds of others: Understanding and cultivating empathy competence in professional communication (2025)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Fuller, M. M.https://doi.org/10.3990/1.9789036565561

PhD Thesis - Research external, graduation UT

Digital inequality and digital skills: Examining barriers and solutions in Indonesia's mobile banking adoption: Addressing digital disparities to creating opportunities through the development of digital skills, supporting broader adoption and usage of mobile banking services across Indonesia (2025)[Thesis › PhD Thesis - Research external, graduation UT]. University of Twente. Windya Giri, R. R.https://doi.org/10.3990/1.9789036564809

2024

Abstract

The efficacy of Denial of the Victim arguments within simulated coercive control suspect interviews on attributions of victim and suspect blame (2024)[Contribution to conference › Abstract] Annual Conference of the European Association of Psychology and Law, EAPL 2024. Watson, S. J., Gallmeister, D., Mitic, N., Schmuck, A., Weiher, L. & Wüller, C. A. E.https://zenodo.org/records/12749976Effectiveness of Nature-based Positive Psychology Interventions on Well-being: A Systematic Review and Meta-analysis (2024)[Contribution to conference › Abstract] 11th European Conference on Positive Psychology, ECPP 2024. Ruan, X., Kraiss, J. T., Tönis, K., Richardson, M., van Rompay, T. J. L. & Bohlmeijer, E. T.https://www.ecpp2024.com/wp-content/uploads/2024/07/ECPP-2024_Abstracts.pdf

Article

Chapter

RRI2SCALE: Responsible research and innovation ecosystems at the regional scale (2024)In Strategies for Responsible Innovation: Perspectives, Projects, and Tools for Co-creating the Future We Want (pp. 181-198). Taylor & Francis. Bezzi, M., Buongiovanni, C. & Dijkstra, A. M.https://doi.org/10.4324/9781003319481-20Associations of AI and common sense in the news (2024)In AI and Common Sense: Ambitions and Frictions (pp. 143-160) (Routledge Studies in Science, Technology and Society). Routledge. de Jong, A. & Dijkstra, A. M.https://doi.org/10.4324/9781032626192-15Factors affecting worker skills required in digital transformations of smes: Case studies in the Netherlands and Turkiye (2024)In Digital Transformation and Sustainable Development in Cities and Organizations (pp. 54-80). IGI Global. Koca, D. & Van Deursen, A.https://doi.org/10.4018/979-8-3693-3567-3.ch003Mentoring (2024)In Elgar Encyclopedia of Organizational Psychology (pp. 390). Edward Elgar. Janssen, S.

Conference contribution

Looks matter! A Comparative Analysis of Image Use on Chinese and Western Municipal Websites (2024)In 2024 IEEE International Professional Communication Conference, ProComm 2024 (pp. 59-66) (IEEE International Professional Communication Conference). IEEE. Li, Y., Karreman, J. & De Jong, M.https://doi.org/10.1109/ProComm61427.2024.00018Successful Problem-Solving in User Support Forums: A Study Aimed at Identifying Post and Thread Characteristics (2024)In 2024 IEEE International Professional Communication Conference, ProComm 2024 (pp. 214-219) (IEEE International Professional Communication Conference). IEEE. Adriaansz, M. J. & Karreman, J.https://doi.org/10.1109/ProComm61427.2024.00049Workshop: Building Bridges toward Publication in the Transactions (2024)In 2024 IEEE International Professional Communication Conference, ProComm 2024 (pp. 212-213) (IEEE International Professional Communication Conference). IEEE. Pellegrini, M., Hayhoe, G., Karreman, J., Strantz, A., Walwema, J. & Wang, X. B.https://doi.org/10.1109/ProComm61427.2024.00048Outside In: Creating Digital Nature Tailored to the Needs of Intensive Care Unit Patients (2024)In CHI 2024 - Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Sytems. Article 260. Association for Computing Machinery. Mi Kim, C., Van Rompay, T. & Ludden, G.https://doi.org/10.1145/3613905.3650753

2023

Abstract

Science Citizenship: The Case of Citizen Science NOW (2023)[Contribution to conference › Abstract] 1st International Citizen Science for Health Conference, CS4H 2023. Vonk, J., de Vries, S. A., Marinescu-Muster, R. F. & Gerritsen, C. M.

Article

Chapter

(Mis)alignment of expert and public discourse of AI in the Netherlands (2023)In Science communication: taking a step back to move forward (pp. 202-212). CNRS Editions. de Jong, A., Dijkstra, A. M. & MacLeod, M. A. J.

Conference contribution

UX Testing of Developer Documentation - A pilot study of OceanBase Database Documentation (2023)In 2023 IEEE International Professional Communication Conference, ProComm 2023 (pp. 64-72) (IEEE International Professional Communication Conference; Vol. 2023-July). IEEE. Gao, Z., Wang, T., Wang, M. & Zhang, Y.https://doi.org/10.1109/ProComm57838.2023.00035Involving Non-Technical Stakeholders in System Architecture Design; a Case-Study on the Cleaning Industry (2023)In 33rd Annual INCOSE International Symposium 15–20 July 2023 — Honolulu, HI (pp. 998-1012) (INCOSE International Symposium; Vol. 33). van Zijl, R., Raub, T., van Rompay, T. J. L., Nizamis, K. & Bonnema, G. M.https://doi.org/10.1002/iis2.13066

Dataset

The future of Communication Science (2023)[Dataset Types › Dataset]. Zenodo. van Deursen, A. J. A. M., van Dijk, J. A. G. M. & Janssen, S.https://doi.org/10.5281/zenodo.10423316

Editorial

Etmaal van de Communicatiewetenschap Enschede (2023)Tijdschrift voor communicatiewetenschap, 51(4), 361-364. Jacobs, R. & Jansma, S.https://doi.org/10.5117/tCW2023.4.001.JACo

EngD Thesis

Colleagues, not competitors: Development of a value-based design toolbox for responsible cleaning robotisation (2023)[Thesis › EngD Thesis]. University of Twente. Raub, T.

Inaugural speech

De digitale inclusie paradox (2023)[Book/Report › Inaugural speech]. University of Twente. van Deursen, A. J. A. M.

Other

Solution Room - Science Citizenship: Exploring the Important Competences (2023)[Contribution to conference › Other] 1st International Citizen Science for Health Conference, CS4H 2023. Vonk, J., de Vries, S. A., Gerritsen, C. M. & Marinescu-Muster, R. F.

PhD Thesis - Research UT, graduation UT

The IoT, easy as anything?: Uncovering the importance of digital skills for the Internet of Things (2023)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. de Boer, P. S.https://doi.org/10.3990/1.9789036555951Brands, values and consumers: The importance of values in consumer behaviour (2023)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Voorn, R. J. J.https://doi.org/10.3990/1.9789036554602

Preprint

The virtual crime scene: Virtual reality context reinstatement as a means to increase the quality of eyewitness statements (2023)[Working paper › Preprint]. PsyArXiv. Timmer, J., Vries, P. W. d. & Gosselt, J. F.https://doi.org/10.31234/osf.io/t8hqa

Report

Theoretical Integration of ySKILLS: Towards a New Model of Digital Literacy (2023)[Book/Report › Report]. Katholieke Universiteit Leuven. Smahel, D., Mascheroni, G., Livingstone, S., Helsper, E. J., van Deursen, A., Tercova, N., Stoilova, M., Georgiou, M., Machackova, H. & Alho, K.https://doi.org/10.5281/zenodo.10090716Trendrapport Digitale Inclusie: Kerncijfers en beleidsaanbevelingen (2023)[Book/Report › Report]. University of Twente. van Deursen, A.EUSL-Energy Performance Report (2023)[Book/Report › Report]. Vonk, J., Marinescu-Muster, R. F. & de Vries, S. A.EUSL-Energy WP2 Final Report (2023)[Book/Report › Report]. Vonk, J., de Vries, S. A. & Marinescu-Muster, R. F.The youth Digital Skills Performance Test Results: Report on the results of real-life information navigation and processing, communication and interaction, and content creation and production skills tasks (2023)[Book/Report › Report]. Zenodo. van Deursen, A. J. A. M., van Laar, E., Helsper, E. & Schneider, L.https://doi.org/10.5281/zenodo.8297778

Review article

Pandemic gardening: A narrative review, vignettes and implications for future research (2023)Urban Forestry & Urban Greening, 87. Article 128062. Kingsley, J., Donati, K., Litt, J., Shimpo, N., Blythe, C., Vávra, J., Caputo, S., Milbourne, P., Diekmann, L. O., Rose, N., Fox-Kämper, R., van den Berg, A., Metson, G. S., Ossola, A., Feng, X., Astell-Burt, T., Baker, A., Lin, B. B., Egerer, M., … Byrne, J.https://doi.org/10.1016/j.ufug.2023.128062

Short survey

Valuing the value: An affordances perspective on new models in the electricity market (2023)Energy research & social science, 96. Article 102902. Montakhabi, M., van der Graaf, S. & Mustafa, M. A.https://doi.org/10.1016/j.erss.2022.102902

Working paper

Trust in quality assurance of joint stackable programs (2023)[Working paper › Working paper] (In preparation). Vonk, J.Expectation dynamics of joint stackable programs (2023)[Working paper › Working paper] (In preparation). Vonk, J.

2022

Abstract

From traumatic to therapeutic: Investigating the potential for the intensive care environment to enhance patients’ experiences and recovery from the perspective of healthcare professionals (2022)[Contribution to conference › Abstract] 7th International Triennial Conference on Healthcare Systems Ergonomics and Patient Safety, HEPS 2022. Kim, C. M., van Rompay, T. J. L., van der Heide, E. M., Verkerke, G. J. & Ludden, G. D. S.Perk or peril? Making sense of difference at the start of interorganizational collaboration (2022)[Contribution to conference › Abstract] 11th EARLI SIG14 Learning and Professional Development Conference 2022. Nathues, E., Endedijk, M. & van Vuuren, M.

Article

Chapter

Acting in the Name of Others: How to Unpack Ventriloquations (2022)In The Routledge Handbook of the Communicative Constitution of Organization (pp. 213-225). Taylor & Francis. Nathues, E. & Vuuren, M. v.https://doi.org/10.4324/9781003224914-16Individuals' intentions to prepare for automation: The wording effects of the severity and time horizon of technological developments in question introductions (2022)In Understanding Society Innovation Panel Wave 14: Results from methodological experiments (pp. 5) (Understanding Society Working Paper Series ; Vol. 6). University of Essex. Jansen, G. & Janssen, S.

Conference contribution

Cultural Differences in Web Design on Chinese and Western Websites: A Literature Review (2022)In 2022 IEEE International Professional Communication Conference (ProComm) (pp. 105-111) (IEEE International Professional Communication Conference; Vol. 2022-July). IEEE. Li, Y., Karreman, J. & Jong, M. D.https://doi.org/10.1109/ProComm53155.2022.00023Workshop: Optimal Feedback for Students: How to Implement Feedback Mechanisms in Our Education that Respond to Students’ Needs? (2022)In IEEE ProComm 2022. Bos - Nehles, A. C., van Dijk, A. M., Karreman, J., Junjan, V. & Seyran Topan, I.https://doi.org/10.1109/ProComm53155.2022.00095

Editorial

Editorial: Interrogating the design of smart, sustainable, and socially just urban spaces: A look at institutions, places, and values (2022)Frontiers in Sustainable Cities, 4. Article 1088610. van der Graaf, S., Nguyen Long, L. A. & Vinci, I.https://doi.org/10.3389/frsc.2022.1088610

Paper

Embracing sustainability: the unrevealed oxymoron? (2022)[Contribution to conference › Paper] Communicating Sustainability 2022. Voorn, R. J. J., Galan Cubillo, E., Denkers, A. & Drylie Carey, L.“What makes you feel relaxed in nature?”: Exploring nature-based stimuli as inspiration for designing relaxing experiences (2022)[Contribution to conference › Paper] Design Research Society Conference, DRS 2022. Kim, C. M., van Rompay, T. J. L. & Ludden, G. D. S.https://doi.org/10.21606/drs.2022.454The paths and parts one picture paints: Tracing a visual’s multimodal and relational boundary work in an interorganizational team (2022)[Contribution to conference › Paper] 72nd Annual Conference of the International Communication Association, ICA 2022. Nathues, E., van Vuuren, M. & Endedijk, M.

PhD Thesis - Research UT, graduation UT

Digital inequalities among MSE entrepreneurs in Indonesia: Exploring differences in internet access between internet-users and non internet-users MSE entrepreneurs (2022)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Yuldinawati, L.https://doi.org/10.3990/1.9789036553964IT Companies on social networking sites: Understanding microblog practices and user preferences in Western countries and China (2022)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Zhang, S.https://doi.org/10.3990/1.9789036553926Spotless? Perceived Cleanliness in Service Environments (2022)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Vos, M. C.https://doi.org/10.3990/1.9789036553704

PhD Thesis - Research external, graduation external

Social Drivers of Visual Brand-Related User Generated Content: Creation, Content, and Consequences (2022)[Thesis › PhD Thesis - Research external, graduation external]. Nanne, A.

Report

Needs assessment and future foresight report on Citizen Science (2022)[Book/Report › Report]. Zenodo. Nicolas, E., van Dam, K., Tercanli, H., Trần, M. A., de Vries, S. A., Vonk, J., Perelló, J., Lemus, M. & Bedoya Bernal, N.https://doi.org/10.5281/zenodo.7509521The youth Digital Skills Performance Tests (2022)[Book/Report › Report]. Katholieke Universiteit Leuven. van Laar, E., van Deursen, A. J. A. M., Helsper, E. J. & Schneider, L.https://doi.org/10.5281/zenodo.7110265

Review article

The Effects of Omni-Channel Retailing on Promotional Strategy (2022)Journal of theoretical and applied electronic commerce research, 17(2), 360-374. Schrotenboer, D., Constantinides, E., Herrando, C. & de Vries, S. A.https://doi.org/10.3390/jtaer17020019

2021

Article

Book

Co-creation and Smart Cities: Looking Beyond Technology (2021)[Book/Report › Book]. Emerald. van der Graaf, S., Long, L. A. N. & Veeckman, C.https://doi.org/10.1108/9781800436022

Book editing

Leren Communiceren (8e druk) (2021)[Book/Report › Book editing]. Noordhoff Uitgevers. Jansen, C., Douma, A., Karreman, J. & Ravesteijn, J.

Chapter

Building bridges after a riot: Talking toward mutual understanding following Charlottesville (2021)In Discourse and Conflict: Analysing Text and Talk of Conflict, Hate and Peace-building (pp. 323-353). Springer. Doornbosch, L. & van Vuuren, M.https://doi.org/10.1007/978-3-030-76485-2_12Meeting the Needs of Society: Experiences from Practices at the Science–Society Interface (2021)In Science Cultures in a Diverse World: Knowing, Sharing, Caring (pp. 113-124). Springer. Dijkstra, A. M.https://doi.org/10.1007/978-981-16-5379-7_6The present of persuasion: Research into persuasive game effects (2021)In Persuasive Gaming in Context (pp. 185-200). Amsterdam University Press. Jacobs, R. & Jansz, J.https://doi.org/10.5117/9789463728805_ch10Data-Driven Intelligent Tutoring System for Accelerating Practical Skills Development: A Deep Learning Approach (2021)In Ludic, Co-design and Tools Supporting Smart Learning Ecosystems and Smart Education: Proceedings of the 5th International Conference on Smart Learning Ecosystems and Regional Development (pp. 197-209) (Smart Innovation, Systems and Technologies, SIST; Vol. 197). Springer. Marinescu-Muster, R. F., de Vries, S. A. & Vollenbroek, W.https://doi.org/10.1007/978-981-15-7383-5Safety and Security in Nightlife Areas in the Netherlands: Choice Architecture With Technology (2021)In Transforming Urban Nightlife and the Development of Smart Public Spaces (pp. 211-227). IGI Global. Galetzka, M., Bloeme, R., de Vries, P. W., Abraham, M., van Hoof, J. J. & van Soomeren, P.https://doi.org/10.4018/978-1-7998-7004-3.ch013

Conference contribution

Fostering Energy Transition in Smart Cities: DLTs for Peer-to-Peer Electricity Trading (2021)In 2021 17th International Conference on Distributed Computing in Sensor Systems (DCOSS) (International Conference on Distributed Computing in Sensor Systems (DCOSS); Vol. 2021). IEEE. Montakhabi, M., van der Graaf, S., Madhusudan, A., Sarenche, R. & Mustafa, M. A.https://doi.org/10.1109/DCOSS52077.2021.00078Defining the Business Ecosystem of Peer-to-Peer Electricity Trading (2021)In Proceedings of the 6th International Conference on New Business Models: New Business Models in a Decade of Action: Sustainable, Evidence-based, Impactful: Halmstad, Sweden, 9-11 June 2021. Halmstad University Press. Montakhabi, M., van der Graaf, S., Ballon, P., Walravens, N. & Vanhaverbeke, W.http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-44872

Dataset

Letter

Time of day as indicator of adolescent alcohol intoxication emergency department presentations (2021)Archives of disease in childhood, 106(12), 1241-1243. de Veld, L., Speller, A., van Hoof, J. & van der Lely, N.https://doi.org/10.1136/archdischild-2020-321209

Literature review

A Systematic Literature Review of Organizational Factors Influencing 21st-Century Skills (2021)SAGE Open, 11(4). Koehorst, M. M., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.https://doi.org/10.1177/21582440211067251

Paper

Coauthoring direction when voices are many and authority is ambiguous (2021)[Contribution to conference › Paper] 71st Annual International Communication Association conference 2021. Nathues, E., Endedijk, M. & van Vuuren, M.The Effects of Omni-Channel Retailing on Promotional Strategy (2021)[Contribution to conference › Paper] 20th International Marketing Trends Conference, IMTC 2021. Schrotenboer, D. W., Constantinides, E., de Vries, S. A. & Herrando, C.Alterations of a visual and how they work for and at the boundaries of an interorganizational team: A multimodal exploration (2021)[Contribution to conference › Paper] 81st Annual Meeting of the Academy of Management, AOM 2021. Nathues, E., van Vuuren, M. & Endedijk, M.The impact of artificial intelligence application on customer engagement (2021)[Contribution to conference › Paper] 20th International Marketing Trends Conference 2021. Yu, X., Constantinides, E., Herrando, C. & de Vries, S. A.The many paths one picture can paint: Tracing a visual’s boundary work (2021)[Contribution to conference › Paper] 37th EGOS Colloquium 2021 . Nathues, E., van Vuuren, M. & Endedijk, M.

PhD Thesis - Research UT, graduation UT

IoT as simple as Do Re Mi: A micro-figurational approach to the social context of Internet of Things skills and digital inequalities (2021)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. van der Zeeuw, A.https://doi.org/10.3990/1.9789036552844Changing perspectives: Analysing deliberative processes for the governance of science and technology (2021)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Schuijff, M. J.https://doi.org/10.3990/1.9789036551922Data, data, and even more data: Empowering users to make well-informed decisions about online privacy (2021)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Barth, S.https://doi.org/10.3990/1.9789036551410

Preprint

Older Adults’ Attrition to Web-Based Health Interventions: Survival Analysis Within an Observational Cohort Study (2021)[Working paper › Preprint]. Social Science Research Network (SSRN). Hurmuz, M. Z. M., Jansen-Kosterink, S. M., Hermens, H. J. & van Velsen, L.https://doi.org/10.2139/ssrn.3815762

Report

Review article

Privacy Rating: A User-Centered Approach for Visualizing Data Handling Practices of Online Services (2021)IEEE transactions on professional communication, 64(4), 354-373. Barth, S., Ionita, D., de Jong, M., Hartel, P. & Junger, M.https://doi.org/10.1109/TPC.2021.3110617Virtual Reality Representations of Nature to Improve Well‑Being amongst Older Adults: A Rapid Review (2021)Journal of Technology in Behavioral Science, 6, 464-485. van Houwelingen-Snippe, J., Ben Allouch, S. & van Rompay, T. J. L.https://doi.org/10.1007/s41347-021-00195-6

2020

Article

Book

The Network Society (2020)[Book/Report › Book]. Sage. van Dijk, J. A. G. M.The Digital Divide (2020)[Book/Report › Book]. Polity Press. van Dijk, J. A. G. M.

Book editing

Science communication. An introduction (2020)[Book/Report › Book editing]. World Scientific Press. van Dam, F., de Bakker, L., Dijkstra, A. M. & Jensen, E. A.https://doi.org/10.1142/11541

Chapter

Serious games: Play for change (2020)In The Video Game Debate 2: Revisiting the Physical, Social, and Psychological Effects of Video Games (pp. 19-40) (Routledge Debates in Digital Media Studies). Routledge. Jacobs, R. S.The Impact of Advertising Appeals on Consumers’ Perception of an Advertisement for a Technical Product and the Moderating Roles of Endorser Type and Endorser Age (2020)In Marketing Opportunities and Challenges in a Changing Global Marketplace. AMSAC 2019 (pp. 189-199) (Developments in Marketing Science: Proceedings of the Academy of Marketing Science). Springer. Skupin, K., Beldad, A. & Tempelman, M.https://doi.org/10.1007/978-3-030-39165-2_85The Netherlands: from the first science information officers to the Dutch Research Agenda (2020)In Communicating Science: A Global Perspective (pp. 597-615). Australian National University. Dijkstra, A. M., van Dam, F. & Van der Sanden, M.https://doi.org/10.22459/CS.2020Research in Science Communication (2020)In Science communication: An introduction (pp. 223-253). World Scientific Press. Dijkstra, A. M. & Cormick, C.https://doi.org/10.1142/9789811209888_0010Setting the scene (2020)In Science communication: An introduction (pp. 1-17). World Scientific Press. Dijkstra, A. M., de Bakker, L., van Dam, F. & Jensen, E. A.https://doi.org/10.1142/9789811209888_0001The process of communicating science (2020)In Science communication: An introduction (pp. 43-64). World Scientific Press. Wehrmann, C. & Dijkstra, A. M.https://doi.org/10.1142/9789811209888_0003

Conference contribution

Comparing the Effects of Paper and Mobile Augmented Reality Instructions to Guide Assembly Tasks (2020)In Proceedings - 2020 IEEE International Professional Communication Conference, ProComm 2020 (pp. 96-104). Article 9201232 (IEEE International Professional Communication Conference; Vol. 2020-July). IEEE. Yang, Y., Karreman, J. & De Jong, M.https://doi.org/10.1109/ProComm48883.2020.00021The Influence of Privacy on the Acceptance of Technologies for Assisted Living (2020)In Human Aspects of IT for the Aged Population. Healthy and Active Aging - 6th International Conference, ITAP 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Proceedings (pp. 463-473) (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12208 LNCS). Springer. Jaschinski, C., Ben Allouch, S., Peters, O. & van Dijk, J.https://doi.org/10.1007/978-3-030-50249-2_33Chinese Developers’ Information Behaviors When Using Technical Documentation (2020)In 2020 IEEE International Professional Communication Conference (ProComm) (pp. 146-153) (IEEE International Professional Communication Conference (ProComm); Vol. 2020). IEEE. Gao, Z., Ming, K. & Yu, J.https://doi.org/10.1109/ProComm48883.2020.00030Reading Time Prediction Model on Chinese Technical Documentation (2020)In 2020 IEEE International Professional Communication Conference (ProComm) (pp. 161-167) (IEEE International Professional Communication Conference (ProComm); Vol. 2020). IEEE. Gao, Z., Li, F. & Yu, J.https://doi.org/10.1109/ProComm48883.2020.00046What Makes It Findable?: An Exploration on User Search Behavior and the Findability of Technical Documentation (2020)In 2020 IEEE International Professional Communication Conference (ProComm) (pp. 154-160) (IEEE International Professional Communication Conference (ProComm); Vol. 2020). IEEE. Gao, Z., Gao, Y. & Yu, J.https://doi.org/10.1109/ProComm48883.2020.00031

Paper

Coauthoring an interorganizational collaboration: Exploring multi-voicedness and introducing spatiotemporal orientations (2020)[Contribution to conference › Paper] 36th EGOS Colloquium 2020. Nathues, E., Endedijk, M. & van Vuuren, M.Speaking about vision, talking in the name of so much more: A methodological framework for ventriloquial analyses in organization studies (2020)[Contribution to conference › Paper] 70th Annual Conference of the International Communication Association, ICA 2020. Nathues, E., van Vuuren, M. & Cooren, F.

PhD Thesis - Research UT, graduation UT

Modernizing Creative Work: How organizations in the creative industries can support knowledge workers to develop the skills they need (2020)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Koehorst, M. M.https://doi.org/10.3990/1.9789036550895Connect and affect: how stakeholder interactions facilitate technological change (2020)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Jansma, S. R.https://doi.org/10.3990/1.9789036550796

PhD Thesis - Research external, graduation UT

Are you feeling served: The embodied experience of hospitality in service environments (2020)[Thesis › PhD Thesis - Research external, graduation UT]. University of Twente. Pijls-Hoekstra, R.https://doi.org/10.3990/1.9789036550666

Preprint

Overview and Strategy Analysis of Technology-based Non-pharmacological Interventions for Delirium Prevention: Systematic Review (2020)[Working paper › Preprint]. JMIR Publications. Kim, C., van der Heide, E. M., van Rompay, T. J. L., Verkerke, G. J. & Ludden, G. D. S.https://doi.org/10.2196/preprints.26079

Report

The youth Digital Skills Indicator: Report on the conceptualisation and development of the ySKILLS digital skills measure (2020)[Book/Report › Report]. Katholieke Universiteit Leuven. Helsper, E. J., Scheider, L. S., van Deursen, A. J. A. M. & van Laar, E.Digitale vaardigheden: Een onderzoeks- en beleidsagenda (2020)[Book/Report › Report]. University of Twente. van Deursen, A. J. A. M. & Helsper, E. J.https://www.rijksoverheid.nl/documenten/rapporten/2020/12/20/digitale-vaardigheden-een-onderzoeks-en-beleidsagenda#:~:text=Adviesrapport%20dat%20op%20basis%20van,inclusiebeleid%20onderbouwt%20en%20richting%20geeft.&text=Ook%20beschrijft%20het%20rapport%20digitale,zijn%20in%20de%20nabije%20toekomst.Kennissynthese alcoholmarketing: Literatuuronderzoek naar de impact en het effect van alcoholmarketing op problematisch alcoholgebruik naar aanleiding van het Nationaal Preventieakkoord (2020)[Book/Report › Report]. University of Twente. van Hoof, J. J., Hendriks, H., Noort, P., van Eck, M., Basemans, S., Pieterse, M., Walet, M. & van Reijmersdal, E.

Review article

Determinants of 21st-century skills and 21st-century digital skills for workers: A systematic literature review (2020)SAGE Open, 10(1), 1-14. van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.https://doi.org/10.1177/2158244019900176

2019

Abstract

Exploring the potential of virtual reality in patient education: The case of chronic kidney patients (2019)[Contribution to conference › Abstract] Supporting Health by Technology 2019. van Praet, Y. A. J., Drossaert, H. C., van Zijl, E. & van Hoof, J.

Article

Chapter

Putting responsible research and innovation into practice at a local level in South Africa (2019)In Science Communication in South Africa: Reflections on Current Issues (pp. 45-72). African Minds. Haworth, P. S. & Dijkstra, A. M.http://www.africanminds.co.za/dd-product/science-communication-in-south-africa-reflections-on-current-issues/Building Bridges Through Talk: Exploring the Role of Dialogue in Developing Bridging Social Capital (2019)In Theoretical Approaches to Multi-Cultural Positive Psychological Interventions (pp. 477–503). Springer. Doornbosch-Akse, L. & van Vuuren, M.https://doi.org/10.1007/978-3-030-20583-6_22Sealing one’s online wall off from outsiders: Determinants of the use of facebook’s privacy settings among young dutch users (2019)In Censorship, Surveillance, and Privacy: Concepts, Methodologies, Tools, and Applications (pp. 1367-1382). IGI Global. Beldad, A.https://doi.org/10.4018/978-1-5225-7113-1.ch066

Conference article

Objective and subjective predictors of perceived cleanliness in train stations (2019)Transportation research procedia, 42, 109-117. Vos, M. C. & Hagen, M. V.https://doi.org/10.1016/j.trpro.2019.12.011

Conference contribution

Beyond Clippy's counsel: Word processor feature underuse among the digital generation (2019)In 2019 IEEE International Professional Communication Conference (ProComm) (pp. 145-153). Article 8804531. IEEE. Jacobs, R. S., Karreman, J. & Botma, J.https://doi.org/10.1109/ProComm.2019.00033Chinese Technical Communicators' Opinions on Cultural Differences between Chinese and Western User Manuals (2019)In 2019 IEEE International Professional Communication Conference (ProComm) (pp. 30-36). Article 8804552. IEEE. Li, Q., Karreman, J. & de Jong, M. D. T.https://doi.org/10.1109/ProComm.2019.00011Initial Exploration of Ideal Line Length for Chinese Technical Text (2019)In 2019 IEEE International Professional Communication Conference (ProComm) (pp. 243-247). Article 8804606 (IEEE International Professional Communication Conference; Vol. 2019). IEEE. Gao, Z. & Han, G.https://doi.org/10.1109/ProComm.2019.00050Workshop: Curriculum Development for Technical Communication in a Digitalized World Based on the TecCOMFrame Competence Framework (2019)In 2019 IEEE International Professional Communication Conference (ProComm) (pp. 259-261). Article 8804542. IEEE. Cleary, Y., Karreman, J., Meex, B. & Closs, S.https://doi.org/10.1109/ProComm.2019.00056Using laddering to understand the use of gamified wearables by seniors (2019)In ICT4AWE 2019 - Proceedings of the 5th International Conference on Information and Communication Technologies for Ageing Well and e-Health (pp. 92-103). SCITEPRESS. Reitsma, A., Spil, T. & De Vries, S.https://doi.org/10.5220/0007708600920103“I Am the Eye in the Sky – Can You Read My Mind?” How to Address Public Concerns Towards Drone Use (2019)In Persuasive Technology: Development of Persuasive and Behavior Change Support Systems: 14th International Conference, PERSUASIVE 2019, Proceedings (pp. 103-114) (Lecture Notes in Computer Science; Vol. 11433). Springer. Oltvoort, A., de Vries, P., van Rompay, T. & Rosen, D.https://doi.org/10.1007/978-3-030-17287-9_9Influencing Customer Experience by Activating Relationship Norms (2019)In Finding New Ways to Engage and Satisfy Global Customers: Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC) (pp. 211-225) (Developments in Marketing Science: Proceedings of the Academy of Marketing Science). Springer. Pol, H., Galetzka, M. & Pruyn, A. T. H.https://doi.org/10.1007/978-3-030-02568-7_56Designing Metrics to Evaluate the Help Center of Baidu Cloud (2019)In SIGDOC 2019: Proceedings of the 37th ACM International Conference on the Design of Communication. Article 28 (SIGDOC 2019 - Proceedings of the 37th ACM International Conference on the Design of Communication). ACM Press. Gao, Z., Gao, Y. & Xu, J.https://doi.org/10.1145/3328020.3353936

Editorial

Editorial: Special Issue on Cloud-Based Opportunities for Online Communities (2019)International journal of web based communities, 15(3), 209-211. Varadarajan, V., Subramaniyaswamy, V., Kommers, P. & Simmerling, M.https://www.inderscience.com/info/dl.php?filename=2019/ijwbc-6447.pdfEditorial: Special Issue on New Developments in Lifelong Learning Environments (2019)International journal of continuing engineering education and life-long learning, 29(3), 149-150. Kommers, P. & Simmerling, M.https://www.inderscience.com/info/dl.php?filename=2019/ijceell-6396.pdfEditorial: Special Issue on Web-Based Communities and the Emerging Transitions in Politics (2019)International journal of web based communities, 15(2), 101-103. Kommers, P. & Simmerling, M.https://www.inderscience.com/info/dl.php?filename=2019/ijwbc-6390.pdf

Paper

A Framework of Unsupervised Machine Learning Algorithms for User Profiling (2019)[Contribution to conference › Paper] 48th Annual European Marketing Academy (EMAC) Conference. Kuiper, E., Constantinides, E., de Vries, S. A., Marinescu-Muster, R. F. & Metzner, F.Examining the sequentiality of 21st-century digital skills: A path analysis (2019)[Contribution to conference › Paper] 69th Annual International Communication Association Conference 2019. van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.Two-Stage Clustering Approaches for Customer Profiling: A Practical Framework (2019)[Contribution to conference › Paper] 27th Annual High Technology Small Firms Conference, HTSF 2019. Kuiper, E., Constantinides, E. & de Vries, S. A.Marketing a transparent Artificial Intelligence (AI): A preliminary study on message design (2019)[Contribution to conference › Paper] 18th International Marketing Trends Conference 2019. Wind, A., Constantinides, E. & de Vries, S.Trends in mobile customer journeys: Are you ready for mobile customer decision-making? (2019)[Contribution to conference › Paper] 18th International Marketing Trends Conference 2019. Schurink, E., Constantinides, E. & de Vries, S. A.Bridges or blocks: How objects cross or enact boundaries in interorganizational teams. (2019)[Contribution to conference › Paper] 35th EGOS Colloquium. Nathues, E., van Vuuren, M., Hubers, M. D. & Endedijk, M.Discourse at play: Construction and professionalism of video-based game reviews (2019)[Contribution to conference › Paper] DiGRA 2019. Jacobs, R. S. & Duyvestijn, Z.https://dl.digra.org/index.php/dl/article/view/1071Managing Digitalization in Public Organizations (2019)[Contribution to conference › Paper] 11th Biannual International Conference of the Dutch HRM Network 2019. Bos-Nehles, A. C., Escolano Balkema, M. & van Vuuren, M.

PhD Thesis - Research UT, graduation UT

Inevitable inequalities?: Exploring Differences in Internet Domestication Between Less and Highly Educated Families (2019)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Scheerder, A. J.https://doi.org/10.3990/1.9789036548571What are E-ssential skills?: A multimethod approach to 21st-century digital skills within the creative industries (2019)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. van Laar, E.https://doi.org/10.3990/1.9789036548670Communities of Practice - Beyond the Hype: Analysing the Developments in Communities of Practice at Work (2019)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Vollenbroek, W. B.https://doi.org/10.3990/1.9789036548205Speaking of safety: the role of communication in managing occupational safety (2019)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Cornelissen, P. A.https://doi.org/10.3990/1.9789036547062Cross-cultural technical communication: Exploring cultural differences between Chinese and Western user instructions (2019)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Li, Q.https://doi.org/10.3990/1.9789036548168

Report

Lokale veiligheid uitgaansgebieden: Case Haarlem (2019)[Book/Report › Report]. Wetenschappelijk Onderzoek- en Documentatiecentrum (WODC). Galetzka, M., van Hoof, J. J., de Vries, P. W., Abraham, M., Bloeme, R. & van Soomeren, P.https://repository.wodc.nl/handle/20.500.12832/2352Digitale ongelijkheid in Nederland: Internetgebruik van mensen van 55 jaar en ouder (2019)[Book/Report › Report]. University of Twente. van Deursen, A. J. A. M.https://alexandervandeursen.nl/Joomla/Media/Reports/2019_Digitale_Ongelijkheid_55+_vanDeursen.pdfProject 'Nudging and improved form design': Evaluatie van formulier aanvullende gegevens: De functie voor en het gebruik door agrarisch ondernemers (2019)[Book/Report › Report]. University of Twente. Junger, M., van Hoof, J., Koning, L. & Nab, M.https://www.persistent-identifier.nl/urn:nbn:nl:ui:28-4f2ec560-dc4f-4c9a-8968-29b123df09b9De boer aan het woord: diepte-interviews over het agrarisch ondernemerschap anno 2019 (2019)[Book/Report › Report]. University of Twente. Junger, M., van Hoof, J. J., Koning, L. & Nab, M.

Review article

Environmental design for dementia care - towards more meaningful experiences through design (2019)Maturitas, 128, 10-16. Ludden, G. D. S., van Rompay, T. J. L., Niedderer, K. & Tournier, I.https://doi.org/10.1016/j.maturitas.2019.06.011

Web publication/site

Dementia in diegesis: Signifying progressive loss of self in Dark Souls (2019)[Non-textual form › Web publication/site]. Jacobs, R. S. & Segerink, L. J.http://www.firstpersonscholar.com/dementia-and-diegesis/

Working paper

Pilot Samen grondwaterpeilen: Rapportage Onderzoek WP4 (2019)[Working paper › Working paper]. University of Twente. Dijkstra, A. M., Heerink, R. & van den Berg, M.Higher Education Institutes and the Twente Board: Policy Report (2019)[Working paper › Working paper]. Center for Higher Education Policy Studies (CHEPS). Ahoba-Sam, R., Atta Owusu, K., Evers, G., Fonseca, L., Kopelyan, S., Meloyan, A., Nguyen, H., Salomaa, M., Alpaydin, U. A. R., Cinar, R., Fernandez-Guerrero, D., Germain-Alamartine, E., Manrique, S., Moghadam-Saman, S., Nieth, L. & Schuijff, M. J.https://doi.org/10.3990/4.2535-5686.2019.01

2018

Abstract

Opting opt-in or out?: How defaults affect data protective behaviors (2018)[Contribution to conference › Abstract] Amsterdam Privacy Conference 2018. van Ooijen, I.May we Collect your Digital Identity?: How Framing User Data as part of the Digital Identity affects Perceived Ownership and Data Disclosure Behaviors (2018)[Contribution to conference › Abstract] 13th International IFIP Summer School on Privacy and Identity Management 2018. van Ooijen, I. & Kamleitner, B.

Article

Book

Internet and Democracy in the Network Society (2018)[Book/Report › Book]. Routledge. van Dijk, J. A. G. M. & Hacker, K.

Book editing

Tekstanalyse: Methoden en Toepassingen (2018)[Book/Report › Book editing]. Van Gorcum. Karreman, J. & van Enschot, R.

Chapter

Full-bodied taste: On the embodied origins of product perception and sensory evaluation (2018)In Multisensory Packaging: Designing New Product Experiences (pp. 163-190). Springer. van Rompay, T. J. L. & Fennis, B. M.https://doi.org/10.1007/978-3-319-94977-2_7Consumer-Driven product design (2018)In Methods in Consumer Research, Volume 2: Alternative Approaches and Special Applications (pp. 427-462). Elsevier. Fenko, A. & van Rompay, T. J. L.https://doi.org/10.1016/B978-0-08-101743-2.00018-2Afterword: the state of digital divide theory (2018)In Theorizing Digital Divides (pp. 199-206). Routledge. van Dijk, J. A. G. M.Coherentieanalyse (2018)In Tekstanalyse: Methoden en Toepassingen (pp. 41-98). Van Gorcum. Karreman, J. & Hustinx, L.Functionele Analyse (2018)In Tekstanalyse: Methoden en toepassingen (pp. 1-40). Van Gorcum. Karreman, J. & van Enschot, R.The Importance of Values for Brand Purchase: A Managerial Contribution: An Abstract (2018)In Marketing Transformation: Marketing Practice in an Ever Changing World: Proceedings of the 2017 Academy of Marketing Science (AMS) World Marketing Congress (WMC) (pp. 217-218) (Developments in Marketing Science: Proceedings of the Academy of Marketing Science). Springer. Voorn, R., van der Veen, G., van Rompay, T. J. L., Hegner, S. M. & Pruyn, A. T. H.https://doi.org/10.1007/978-3-319-68750-6_64

Conference article

The Psychological Value of Time (2018)Transportation research procedia, 31, 47-55. Galetzka, M., Pruyn, A., van Hagen, M., Vos, M., Moritz, B. & Gostelie, F.https://doi.org/10.1016/j.trpro.2018.09.045

Conference contribution

Entertaining or functional: An analysis of visuals in Chinese and Western household appliance manuals (2018)In Proceedings - 2018 IEEE International Professional Communication Conference, ProComm 2018 (pp. 90-97). Article 8476836. IEEE. Li, Q., Karreman, J. & De Jong, M. D. T.https://doi.org/10.1109/ProComm.2018.00029Instructional videos for seniors over 75: The effects of addressing potential errors in user instructions (2018)In Proceedings - 2018 IEEE International Professional Communication Conference, ProComm 2018 (pp. 107-112). Article 8476838. IEEE. Scheepens, M., Karreman, J. & De Jong, M.https://doi.org/10.1109/ProComm.2018.00031TecCOMFrame: Developing prototype technical communication curricula (2018)In 2018 IEEE International Professional Communication Conference, ProComm 2018 (pp. 69-73). Article 8476832. IEEE. Karreman, J., Cleary, Y., Closs, S., Drazek, Z., Engberg, J., Ghenghea, V., Meex, B., Minacori, P., Muller, J. & Straub, D.https://doi.org/10.1109/ProComm.2018.00025Because it’s good for my feeling of self-worth: Testing the expanded theory of planned behavior to predict Greek users’ intention to review mobile apps (2018)In Social Computing and Social Media. Technologies and Analytics: 10th International Conference, SCSM 2018, Held as Part of HCI International 2018, Proceedings (pp. 126-136) (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10914 LNCS). Springer. Voutsas, C., Beldad, A. & Tempelman, M.https://doi.org/10.1007/978-3-319-91485-5_9Designing for Lifelong Sports Experience (2018)In Proceedings of DRS2018 (pp. 2216) (Proceedings of the Design Research Society; Vol. 5). Design Research Society. Karahanoglu, A., van Rompay, T. & Ludden, G. D. S.https://doi.org/10.21606/drs.2018.v5Opting opt-in or out?: Effects of Defaults on Psychological Ownership and Valuation of Personal Data (2018)In Advances in Consumer Research (Advances in Consumer Research). van Ooijen, I.Responses to Online Behavioral Advertising Disclosures: Effects of Source Integrity and Perceived Hypocrisy on Advertising Effectiveness (2018)In Advances in Consumer Research (Advances in Consumer Research; Vol. 46). Association for Consumer Research (ACR). van Ooijen, I.

Editorial

Guest editorial: Special Issue on Digital Economy and the role of Technologies, People and Processes in Society (2018)Journal of information, communication and ethics in society, 16(4), 354-356. Isaías, P., Issa, T. & Kommers, P.https://doi.org/10.1108/JICES-11-2018-075Grow Up, Level Up, and Game On; Evolving Games Research (2018)Media and Communication, 6(2), 56-59. Kneer, J. & Jacobs, R. S.https://doi.org/10.17645/mac.v6i2.1566Editorial: Social media in political revolt; Mix of rational and sentiment (2018)International journal of web based communities, 14(1), 1-3. Kommers, P. & Simmerling, M.https://www.inderscience.com/info/dl.php?filename=2018/ijwbc-5627.pdfEditorial: Special Issue on Developing Business and Marketing Strategies in Web-Based Communities (2018)International journal of web based communities, 14(2), 95-96. Kommers, P. & Simmerling, M.https://www.inderscience.com/info/dl.php?filename=2018/ijwbc-5769.pdfEditorial: Special Issue on Learning Technology for Life-Long Learning (2018)International journal of continuing engineering education and life-long learning, 28(2), 113-114. Kommers, P. & Simmerling, M.https://www.inderscience.com/info/dl.php?filename=2018/ijceell-6008.pdf

Paper

Does the type of access device influence the online buying behavior?: An explorative study (2018)[Contribution to conference › Paper] 47th EMAC Annual Conference. Constantinides, E., de Weerd-Nederhof, P. C., de Vries, S. A. & Fabian, N.Determinants of 21st-century digital skills: A systematic literature review (2018)[Contribution to conference › Paper] 68th Annual International Communication Association Conference 2018. van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.Gamified Wearables in Obesity Therapy for Youth (2018)[Contribution to conference › Paper] 24th Americas Conference on Information Systems 2018. Schulz, L., Spil, A. A. M. & de Vries, S. A.Introducing a ventriloquial framework: How teams ventriloquize voices in visionary talk (2018)[Contribution to conference › Paper] 34th EGOS Colloquium: Surprise in and around Organizations 2018<br/>. Nathues, E., van Vuuren, M. & Cooren, F.

PhD Thesis - Research UT, graduation UT

The implementation of web accessibility standards by Dutch municipalities: Factors of resistance and support (2018)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Velleman, E. M.https://doi.org/10.3990/1.9789036546690

PhD Thesis - Research external, graduation UT

Independent Aging with the Help of Smart Technology: Investigating the Acceptance of Ambient Assisted Living Technologies (2018)[Thesis › PhD Thesis - Research external, graduation UT]. University of Twente. Jaschinski, C.https://doi.org/10.3990/1.9789036546348De effectiviteit van de overheid: een cybernetische bijdrage aan de professionalisering van de beleidsfunctie (2018)[Thesis › PhD Thesis - Research external, graduation UT]. University of Twente. van Grunsven, J. W. F. M.https://doi.org/10.3990/1.9789036545976

Report

Digitale ongelijkheid in Nederland anno 2018 (2018)[Book/Report › Report]. University of Twente. van Deursen, A.http://www.alexandervandeursen.nl/Joomla/Media/Reports/2018_Digitale_Ongelijkheid_vanDeursen.pdfReconnecting the University to the Region of Twente: Findings from the RUNIN-Design Lab Think Tank (2018)[Book/Report › Report]. University of Twente. Fonseca, L., Manrique, S., Nguyen, H. T., Benneworth, P., Atta-Owusu, K., Cinar, R., Fernández Guerrero, D., Kopelyan, S., Moghadam-Saman, S., Salomaa, M., Alpaydin, U. A. R., Evers, G., Germain-Alamartine, E., Meloyan, A., Nieth, L. & Schuijff, M.https://strathprints.strath.ac.uk/73161/Gebruik van Internet Of Things in Nederland anno 2018 (2018)[Book/Report › Report]. University of Twente. van Deursen, A., van der Zeeuw, A., de Boer, P., Jansen, G. & van Rompay, T.

Review article

Cleanliness unravelled: a review and integration of literature (2018)Journal of Facilities Management, 16(4), 429 - 451. Vos, M. C., Galetzka, M., Mobach, M., van Hagen, M. & Pruyn, A. T. H.https://doi.org/10.1108/JFM-06-2017-0025

2017

Abstract

The importance of values for brand purchase: A managerial contribution (2017)[Contribution to conference › Abstract] 2017 AMS World Marketing Congress 2017. Voorn, R. J. J., van der Veen, G., van Rompay, T. J. L., Hegner, S. & Pruyn, A. T. H.

Article

Book editing

Persuasive Technology: Development and implementation of personalized technologies to change attitudes and behaviours: Adjunct Proceedings to the 12th International Conference, PERSUASIVE 2017, Amsterdam, The Netherlands, April 4-6, 2017 (2017)[Book/Report › Book editing]. University of Twente. de Vries, P. W. & van Rompay, T. J. L.http://persuasivetechnology.eu/wp-content/uploads/Adjunct-proceedings-third-edition.pdfSmart Technology Applications in Business Environments (2017)[Book/Report › Book editing]. IGI Global. Issa, T., Kommers, P. A. M., Issa, T., Isaías, P. & Issa, T. B.https://doi.org/10.4018/978-1-5225-2492-2The Politics and Situatedness of Emerging Technologies (2017)[Book/Report › Book editing]. IOS. Bowman, D. M., Dijkstra, A. M., Fautz, C., Guivant, J. S., Konrad, K., Shelley Egan, C. & Woll, S.

Book/Film/Article review

Boekbespreking van J. van de Pol, Voting wiser – The effect of voting advice applications on political understanding (2017)Tijdschrift voor taalbeheersing, 39(2), 265-270. de Jong, M. D. T.https://doi.org/10.5117/TVT2017.2.BOEK

Chapter

Recognising Opportunities: A Case Study on Fostering a Culture of Innovation Through Individual and Collective Ownership (2017)In Theoretical Orientations and Practical Applications of Psychological Ownership (pp. 295-314). Springer. Beekhof, L. & van Vuuren, M.https://doi.org/10.1007/978-3-319-70247-6_15Roles (2017)In The International Encyclopedia of Organizational Communication. Wiley-Blackwell. van Vuuren, M.https://doi.org/10.1002/9781118955567.wbieoc182Maatwerk in werk (2017)In Leerboek Human Resource Management (pp. 152-180). Noordhoff Uitgevers. Dorenbosch, L. & van Vuuren, M.Preface (2017)In Smart Technology Applications in Business Environments (pp. XX-XXV). IGI Global. Issa, T., Kommers, P. A. M., Issa, T., Isaías, P. & Issa, T. B.

Comment/Letter to the editor

Response to 'Compliance assessment issues in evaluating age verification tools: A commentary on "van Hoof, 2016"' (2017)European journal of public health, 27(3), 394-395. van Hoof, J. J.https://doi.org/10.1093/eurpub/ckw272

Conference contribution

TecCOMFrame: A competence framework for technical communication (2017)In 2017 IEEE International Professional Communication Conference (ProComm): July 23rd to 26th, 2017, Madison, Wisconsin, USA. Article 17136925 (IEEE International Professional Communication Conference). IEEE. Cleary, Y., Karreman, J., Closs, S., Drazek, Z., Engberg, J., Ghenghea, V., Meex, B., Minacori, P., Muller, J. & Straub, D.https://doi.org/10.1109/IPCC.2017.8013937New channels, new possibilities: A typology and classification of social robots and their role in multi-channel public service delivery (2017)In Electronic Government: 16th IFIP WG 8.5 International Conference, EGOV 2017 (pp. 47-59) (Lecture Notes in Computer Science; Vol. 10428). Springer. Pieterson, W. J., Ebbers, W. E. & Madsen, C. O.https://doi.org/10.1007/978-3-319-64677-0_5Towards participatory e-government?: Learning from e-government project evaluations (2017)In Electronic Participation: 9th IFIP WG 8.5 International Conference, ePart 2017, Proceedings (pp. 127-139) (Lecture Notes in Computer Science; Vol. 10429). Springer. Bronsgeest, W., Arendsen, R. & van Dijk, J.https://doi.org/10.1007/978-3-319-64322-9_11The impact of physical and virtual environments on human emotions: A pilot study in an adult and community education setting (2017)In Proceedings - 2016 International Conference on Computational Science and Computational Intelligence, CSCI 2016 (pp. 306-314). Article 7881358. IEEE. Bishop, J. & Kommers, P.https://doi.org/10.1109/CSCI.2016.0065Why Do They Refuse to Use My Robot?: Reasons for Non-Use Derived from a Long-Term Home Study (2017)In HRI 2017 - Proceedings of the 2017 ACM/IEEE International Conference on Human-Robot Interaction (pp. 224-233). IEEE. De Graaf, M., Ben Allouch, S. & Van Dijk, J.https://doi.org/10.1145/2909824.3020236Storytelling: The Effects of Corporate Stories on the Appreciation of Organizations (2017)In 2017 IEEE International Professional Communication Conference: July 23rd to 26th, 2017, Madison, Wisconsin, USA. Article 17136946 (IEEE International Professional Communication Conference). IEEE. Scheerder, A., Karreman, J. & de Jong, M.https://doi.org/10.1109/IPCC.2017.8013968The effects of online review message appeal and online review source across two product types on review credibility, product attitude, and purchase intention (2017)In HCI in Business, Government and Organizations: Supporting Business: 4th International Conference, HCIBGO 2017 Held as Part of HCI International 2017, Proceedings (pp. 163-173) (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10294 LNCS). Springer. Beldad, A., Avicenna, F. & De Vries, S.https://doi.org/10.1007/978-3-319-58484-3_13

Foreword/postscript

Preface (2017)In Smart Technology Applications in Business Environments (pp. xx-xxv). IGI Global. Issa, T., Kommers, P., Issa, T., Isaías, P. & Issa, T. B.https://www.igi-global.com/gateway/chapter/full-text-pdf/179027Foreword (2017)In Proceedings of the IADIS International Conference ICT, Society and Human Beings 2017, Lisbon, Portugal, July 20-22, 2017 (pp. ix-xi) (Computer Science and Information Systems Series). IADIS. Kommers, P. & Isaías, P.http://www.iadisportal.org/digital-library/front-matter-ict2017

Paper

The psychological value of time: two experiments on the appraisal of time during the train journey (2017)[Contribution to conference › Paper] 45th European Transport Conference, ETC 2017. Galetzka, M., Pruyn, A., van Hagen, M., Vos, M., Moritz, B. & Gostelie, F.https://aetransport.org/public/downloads/4_nqC/5544-59ac1f3bc8314.pdfMeasuring experience of hospitality: scale development and validation (2017)[Contribution to conference › Paper] QUIS 15. Pijls-Hoekstra, R., Groen, B. H., Galetzka, M. & Pruyn, A. T. H.21st-Century digital skills for work: A systematic literature review (2017)[Contribution to conference › Paper] 67th Annual Conference of the International Communication Association 2017. van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.Stronger brands in all product categories based on warmth and competence? (2017)[Contribution to conference › Paper] 5th International Consumer Brand Relations Conference 2017. Voorn, R. J. J. & Muntinga, D.The relevance of technological autonomy in the acceptance of IoT services in retail (2017)[Contribution to conference › Paper] 2nd International Conference on Internet of Things, Data and Cloud Computing, ICC 2017. Constantinides, E., Kahlert , M. & de Vries, S. A.The relevance of technological autonomy in the customer acceptance of IoT services in retail (2017)[Contribution to conference › Paper] 2nd International Conference on Internet of Things, Data and Cloud Computing, ICC 2017. Kahlert, M., Constantinides, E. & De Vries, S. A.https://doi.org/10.1145/3018896.3018906Do social proof and scarcity work in the online context? (2017)[Contribution to conference › Paper] 16th International Conference on Research in Advertising, ICORIA 2017. Fenko, A., Keizer, T. & Pruyn, A. T. H.Perspectieven op samenwerking onderzoek en onderwijspraktijk (2017)[Contribution to conference › Paper] EAPRIL 2017. Pareja Roblin, N. N., Schuijff, M. J. & McKenney, S.

PhD Thesis - Research UT, graduation UT

Listen to us!: Regional and local public affairs in the Dutch and European political arena (2017)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Figee, E. L.https://doi.org/10.3990/1.9789036542593

Poster

The role of warmth in the experience of hospitality: An exploratory study (2017)[Contribution to conference › Poster] EuroCHRIE 2017. Pijls-Hoekstra, R., Galetzka, M., Groen, B. H. & Pruyn, A. T. H.Influence of social Media use on individuals’ stress and efficiency (2017)[Contribution to conference › Poster] European Marketing Academy Conference, EMAC 2017. Constantinides, E., Dinkelbach, H. & de Vries, S. A.

Report

Eindrapport DIA fase 2 Enschede (2017)[Book/Report › Report]. Center for e-Government Studies - Universiteit Twente. Ebbers, W. E. & Haaksma, T. R.Daar gaat een blauwe envelop: 4e Deelrapportage | online enquête Meting 3 (2017)[Book/Report › Report]. Center for e-Government Studies - Universiteit Twente. Ebbers, W. E. & Pieterson, W. J.https://belastingdienst-in-beeld.nl/wp-content/uploads/2017/04/Onderzoek-EBV-Belastingdienst-meting-3.pdfNUCLEUS Implementation Roadmap. Deliverable 3.6 (2017)[Book/Report › Report]. Dijkstra, A. M.http://www.nucleus-project.eu/wp-content/uploads/2018/10/D3.6-NUCLEUS-Implementation-Roadmap.pdfRRI in China and South Africa: Cultural Adaptation Report: Deliverable 3.3 NUCLEUS project (2017)[Book/Report › Report]. Dijkstra, A. M., Schuijff, M. J., Yin, L. & Mkansi, S.http://www.nucleus-project.eu/wp-content/uploads/2016/08/D3-03-Cultural-Adaptation-Report.pdf

Review article

The relation between 21st-century skills and digital skills: A systematic literature review (2017)Computers in human behavior, 72, 577-588. van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.https://doi.org/10.1016/j.chb.2017.03.010

Web publication/site

Public space for refugees: the permanency of these camps asks for long term solutions for community facilities, public space and public buildings (2017)[Non-textual form › Web publication/site]. 4TU.Centre for Research Data. Bekkering, J. D., van Hoof, J. J. P. M., Dimitrova, K., Hendriks, E., Riedijk, M., Krosenbrink, R. J. J. & van Sorgen, P.https://www.4tu.nl/bouw/Projects/Public%20Space%20for%20Refugees/

2016

Article

Editorial

Editorial: The impact of smart technology on users and society (2016)Journal of information, communication and ethics in society, 14(4), 310-312. Issa, T., Isaías, P. & Kommers, P.https://doi.org/10.1108/JICES-09-2016-0035Editorial: Special Issue on Open Web Communities for Social Evolution (2016)International journal of web based communities, 12(3), 213-215. Kommers, P. & Simmerling, M.https://www.inderscience.com/info/dl.php?filename=2016/ijwbc-4752.pdf

Meeting Abstract

Lessons learned from SONOPA: (SOcial Networks for Older adults to Promote an Active life) (2016)Gerontechnology, 15(0), 71. Allouch, S. B., Jaschinski, C., Deboeverie, F., Aghajan, H. & Philips, W.https://doi.org/10.4017/gt.2016.15.s.854.00

Paper

Images of hospitality: validation of experiential dimensions (2016)[Contribution to conference › Paper] EuroCHRIE 2016. Pijls-Hoekstra, R., Groen, B. H., Galetzka, M. & Pruyn, A. T. H.The Persuasive Properties of Games for Change: A Case-Based Analysis (2016)[Contribution to conference › Paper] 66th Annual Conference of the International Communication Association, ICA 2016. Jacobs, R. S., Jansz, J. & de la Hera Conde-Pumpido, T.The TecCOMFrame project: how to educate future technical communicators? (2016)[Contribution to conference › Paper] Information Energy Conference 2016. Karreman, J. & Sapara, J.Hospitality in service environments: an exploratory study on the meaning of the experience of hospitality (2016)[Contribution to conference › Paper] Etmaal van de Communicatiewetenschap 2016. Pijls-Hoekstra, R., Groen, B., Galetzka, M. & Pruyn, A. T. H.Creating novel encounters with nature. Approaches and design explorations (2016)[Contribution to conference › Paper] DRS2016. van Rompay, T. J. L. & Ludden, G. D. S.Design cues on packaging – Goal-dependent effects (2016)[Contribution to conference › Paper] 14th International Conference on Research in Advertising, ICORIA 2015. van Ooijen, I., Fransen, M. L., Verlegh, P. W. J. & Smit, E. G.Goal-dependent effects of symbolic design cues on packaging (2016)[Contribution to conference › Paper] Etmaal van de Communicatiewetenschap 2016. van Ooijen, I. & Verlegh, P. W. J.

PhD Thesis - Research UT, graduation UT

Meer vorm dan inhoud: onderzoek naar evaluaties van ICT-projecten bij de overheid (2016)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Bronsgeest, W. L.https://doi.org/10.3990/1.9789462334083Auditing organizational communication: evaluating the methodological strengths and weaknesses of the critical incident technique, network analysis, and the communication satisfaction questionnaire (2016)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Zwijze-Koning, K. H.https://doi.org/10.3990/1.6049226

Poster

The role of values in the consumer brand selection process (2016)[Contribution to conference › Poster] 45th EMAC Annual Conference 2016. Voorn, R. J. J., van der Veen, G., Hegner, S. & Pruyn, A. T. H.

Review article

The impact of crisis response strategy, crisis type, and corporate social responsibility on post-crisis consumer trust and purchase intention (2016)Corporate Reputation Review, 19(4), 357-370. Hegner, S. M., Beldad, A. D. & Kraesgenberg, A.-L.https://doi.org/10.1057/s41299-016-0007-y

2015

Abstract

Persuasive Gaming in Context (2015)[Contribution to conference › Abstract] Control Industry Conference 2015 (Unpublished). Jacobs, R. S.The persuasive properties of games for change. A case based analysis (2015)[Contribution to conference › Abstract] Digital Games Research Association Conference 2015 (Unpublished). Jansz, J. & Jacobs, R. S.Everyone's a Critic: Influencability of motion picture evaluations from expert and consumer reviews (2015)[Contribution to conference › Abstract] Etmaal van de Communicatiewetenschap 2014 (Unpublished). Jacobs, R. S., Heuvelman, A., Ben Allouch, S. & Peters, O.

Article

Evaluating internal public relations using the critical incident technique (2015)Journal of public relations research, 27(1), 46-62. Zwijze-Koning, K. H., de Jong, M. D. T. & van Vuuren, H. A.https://doi.org/10.1080/1062726X.2014.924840Hebben we ongelukken nodig om gemotiveerd te worden veilig te werken? (2015)Veiligheidsnieuws, 47(3), 7-9. Cornelissen, P. A.

Book editing

Practices of Innovation and Responsibility: Insights from Methods, Governance and Action (2015)[Book/Report › Book editing]. IOS. Bowman, D. M., Dijkstra, A. M., Fautz, C., Guivant, J. S., Konrad, K., van Lente, H. & Woll, S.

Chapter

Product Type and Personality in Brand Relationships (2015)In Consumer Brand Relationships: Meaning, Measuring, Managing (pp. 83-107). Article 4. Palgrave Macmillan. Voorn, R. J. J., Hegner, S. & Pruyn, A. T. H.

Conference contribution

User-centered priority setting for accessible devices and applications (2015)In Mensch und Computer 2015 - Workshopband (pp. 383-390) (Mensch & Computer – Tagungsbände / Proceedings ; Vol. 2015). Walter de Gruyter. Van Der Geest, T. M. & Buimer, H. P.

Paper

Effects of Symbolic Packaging Cues: A Goal Perspective (2015)[Contribution to conference › Paper] 65th Annual Conference of the International Communication Association, ICA 2015. van Ooijen, I., Fransen, M. L., Verlegh, P. W. J. & Smit, E. G.

2014

Abstract

The persuasive properties of games for change: A case based analysis (2014)[Contribution to conference › Abstract] ECREA 2014 European Communication Conference. Jacobs, R. S., Spiekerman-Roberts, C. & Jansz, J.

Article

De wereld van... Het aardlagenmodel (2014)Informatie, 56(6/aug), -. Bronsgeest, W. L.De wereld van... Singularity (2014)Informatie, 56(10/dec), -. Bronsgeest, W. L.De wereld van... Structuur of niet? (2014)Informatie, 56(7/sept), -. Bronsgeest, W. L.Inspelen op managementstijl cruciaal voor succes: behoefte aan evaluatie hangt sterk af van managementstijl opdrachtgever (2014)Automatisering gids(27 augustus), -. Vries, E. & Bronsgeest, W. L.Social enterprise en de digitale transformatie (2014)Informatie, 56(10/dec), -. Bronsgeest, W. L.

Book

网络社会: 新媒体的社会层面 (2014)[Book/Report › Book]. WQ Book. van Dijk, J. A. G. M.

Book editing

Innovation and responsibility: engaging with new and emerging technologies (2014)[Book/Report › Book editing]. IOS. Coenen, C., Dijkstra, A. M., Fautz, C., Guivant, J., Konrad, K., Milburn, C. & van Lente, H.

Chapter

Responsibility, innovation, and emerging fields of technoscience (2014)In Innovation and responsibility: engaging with new and emerging technologies (pp. 1-5) (Studies of new and emerging technologies; Vol. 5). IOS. Coenen, C., Dijkstra, A. M., Fautz, C., Guivant, J. S., Konrad, K., Milburn, C., van Lente, H. & Woll, S.

Conference contribution

Atypicality Activates Extensive Processing in the Consumer Environment (2014)In Proceedings of the Society for Consumer Psychology 2014. van Ooijen, I., Fransen, M. L., Verlegh, P. W. J. & Smit, E. G.Evaluating Shelf-ready Packaging Designs in a VR Environment (2014)In 11th Conference and Exhibition of the European Association of Virtual Reality and Augmented Reality, EuroVR 2014 (pp. 113-117). Eurographics Association. Hoolhorst, F. W. B., van Rompay, T. J. L., ten Klooster, R. & Roukema, M.https://doi.org/10.2312/eurovr.20141348

Paper

Ambient Assisted Living: Benefits and Barriers From a User-Centered Perspective (2014)[Contribution to conference › Paper]. Jaschinski, C. & Ben Allouch, S.https://www.researchgate.net/profile/Christina_Jaschinski/publication/266368267_Ambient_Assisted_Living_Benefits_and_Barriers_From_a_User-Centered_Perspective/links/5673f1ba08aedbbb3fa1a3f0.pdfAtypical Product Packaging Affects Product Evaluation Through Increased Processing (2014)[Contribution to conference › Paper] 13th International Conferences on Research in Advertising, ICORIA 2014. van Ooijen, I., Smit, E. G., Verlegh, P. W. J. & Fransen, M. L.

2013

Article

De wereld van ... 'Mail to all' (2013)Informatie, 55(5/juni), -. Bronsgeest, W. L.De wereld van ... Big Data en 'het systeem' (2013)Informatie, 55(6/juli), -. Bronsgeest, W. L. & Brongers, K.De wereld van ... de informatieprofessional 3.0 (2013)Informatie, 55(3/april), -. Bronsgeest, W. L.

Book

ICEduTech 2013: International Conference on Educational Technologies, Kuala Lumpur, Malaysia 29 Nov - 1 Dec: proceedings (2013)[Book/Report › Book] International Conference on Educational Technologies, ICEduTech 2013. IADIS. Kommers, P., Issa, T., Sharef, N. M. & Isaías, P.

Conference contribution

Co-creation in social media platforms: End-users as innovation partners: Online co-innovation within the open discovery space (2013)In WEBIST 2013 - Proceedings of the 9th International Conference on Web Information Systems and Technologies (pp. 381-385). Rheinisch Westfälische Technische Hochschule. Vollenbroek, W., Constantinides, E. & De Vries, S.

2012

Article

De Wereld van ... cybernetica (2012)Informatie, 54(5), -. Bronsgeest, W. L.De Wereld van ... informatie (2012)Informatie, 54(3), -. Bronsgeest, W. L.De Wereld van ... IT, Health en de mens (2012)Informatie, 54(10), -. Bronsgeest, W. L.De Wereld van ... IT-projecten en Babel (2012)Informatie, 54(7), -. Klunne, I. & Bronsgeest, W. L.http://www.informatie.nl/Artikelen/2012/september/IT-projecten_en_Babel.aspxHoe vind je de juiste ICT-professional?, Hoe kijkt de beroepsorganisatie aan tegen het ICT-onderwijs in Nederland? (2012)Informatie, 54(2), 20-25. Bosman, A. & Bronsgeest, W. L.

Book

100% consistent: De invloed van impliciete communicatie (2012)[Book/Report › Book]. De Communicatiepraktijk. van Ravenstein, I., van Glabbeek, B. & van Vuuren, M.

2011

Article

Beter ICT-portfoliomanagement door enterprise architectuur (2011)Best practice quarterly review, 2(4). Steen, M. W. A., Bronsgeest, W. L. & Quartel, D.De wereld van ... accountability (2011)Informatie, 53(10), -. Bronsgeest, W. L.http://www.informatie.nl/Artikelen/2011/december/De_wereld_van_accountability.aspxDe wereld van ... evalueren (2011)Informatie, 53(8), -. Bronsgeest, W. L.http://www.informatie.nl/Artikelen/2011/oktober/De_wereld_van_evalueren.aspxDe wereld van ... het Rijk en ICT (2011)Informatie, 53(4), -. Bronsgeest, W. L.http://www.informatie.nl/Artikelen/2011/mei/De_wereld_van_het_Rijk_en_ICT.aspxDe wereld van ... samenwerken (2011)Informatie, 53(1), -. Bronsgeest, W. L.http://www.informatie.nl/Artikelen/2011/januarifebruari/Samenwerking.aspxDe wereld van ... techniek en ik (2011)Informatie, 53(7), -. Bronsgeest, W. L.http://www.informatie.nl/Artikelen/2011/september/Techniek_en_ik.aspx

Book editing

Kennisklimaat: (On)macht van de wetenschap in het klimaatdebat (2011)[Book/Report › Book editing]. Amsterdam University Press. Alberts, G., Broekhans, B., Dijkstra, A. M., Pieters, W., Popkema, M. & Vanheste, T.

Editorial

Etmaal van de communicatiewetenschap (2011)Tijdschrift voor communicatiewetenschap, 39(4), 2-4. van Dijk, J., van Deursen, A., Galetzka, M., Gosselt, J., Kragt, A., Peters, O. & Tollenaar, W.https://doi.org/10.5117/2011.039.004.002Redactioneel (2011)Tijdschrift voor communicatiewetenschap, 39(4), 3-4. van Dijk, J., van Deursen, A., Galetzka, M., Gosselt, J., Kragt, A., Peters, O. & Tollenaar, W.https://doi.org/10.5117/2011.039.004.001

2010

Book editing

Inzicht en toezicht: Controle in de kennissamenleving: Jaarboek KennisSamenleving (2010)[Book/Report › Book editing]. Aksant. Alberts, G., Boersma, K., Dijkstra, A., Pieters, W., Popkema, M. & Timmer, J.https://www.yindo.nl/YindoReader.aspx?book=9789048521487

Chapter

Inzicht en toezicht. Controle in de kennissamenleving: Inleiding Jaarboek Kennissamenleving (2010)In Inzicht en toezicht. Jaarboek KennisSamenleving (pp. 7-17). Aksant. Pieters, W., Boersma, K., Alberts, G., Timmer, J., Dijkstra, A. M. & Popkema, M.

2009

Article

Evaluating municipal Web sites: A methodological comparison of three think-aloud variants (2009)Government information quarterly, 26(1), 193-202. van den Haak, M. J., de Jong, M. D. T. & Schellens, P. J.https://doi.org/10.1016/j.giq.2007.11.003

Conference contribution

Effects of information usefulness, visual attractiveness, and usability on web visitors' trust and behavioral intentions (2009)In 2009 IEEE International Professional Communication Conference, IPCC 2009. Article 5208719. Swaak, M., De Jong, M. & De Vries, P.https://doi.org/10.1109/IPCC.2009.5208719Boosting seniors' confidence by enhancing user instructions (2009)In IEEE International Professional Communication Conference. Loorbach, N., Karreman, J. & Steehouder, M.https://doi.org/10.1109/IPCC.2009.5208702

Meeting Abstract

Private drinking locations as an environmental risk factor for hazardous adolescent alcohol use (2009)Psychology & health, 24(Suppl. 1), 314-314. Pieterse, M., Boer, H., Korte, J., Postel, M. & van Hoof, J.https://doi.org/10.1080/08870440903126421

2008

Conference contribution

Watch out for the preview: The effects of a preview on the usability of a Content Management System and on the users' confidence level (2008)In 2008 IEEE International on Professional Communication Conference, IPCC. Article 4610232. IEEE. Reddig, D., Karreman, J. & Van Der Geest, T.

Paper

Leiden tot commitment: de rol van het management in de ontwikkeling van medewerkersbetrokkenheid (2008)[Contribution to conference › Paper] Etmaal van de Communicatiewetenschap 2008. van Vuuren, H. A., Zwijze-Koning, K. H. & van Dalen, M.

2007

Conference contribution

Website Evaluation Questionnaire: Development of a Research-Based Tool for Evaluating Informational Websites (2007)In Electronic Goverment: 6th International Conference, EGOV 2007, Regensburg, Germany, September 3-7, 2007, Proceedings (pp. 293-304) (Lecture Notes in Computer Science; Vol. 4656). Springer. Elling, S., Lentz, L. & de Jong, M.https://doi.org/10.1007/978-3-540-74444-3

2006

Article

Physical environmental stimuli that turn healthcare facilities into healing environments through psychologically mediated effects: systematic review (2006)Journal of advanced nursing, 56(2), 166-181. Dijkstra, K., Pieterse, M. E. & Pruyn, A. T. H.https://doi.org/10.1111/j.1365-2648.2006.03990.x

Conference contribution

Does think aloud work? How do we know? (2006)In CHI'06 Extended Abstracts on Human Factors in Computing Systems, CHI EA'06 (pp. 45-48). Ramey, J., Boren, T., Cuddihy, E., Dumas, J., Guan, Z., van den Haak, M. J. & de Jong, M. D. T.https://doi.org/10.1145/1125451.1125464Municipalities on the web: user-friendliness of government information on the Internet (2006)In Electronic Government: 5th International Conference, EGOV 2006, Krakow, Poland, September 4-8, 2006, Proceedings (pp. 174-185) (Lecture Notes in Computer Science; Vol. 4084). Springer. de Jong, M. & Lentz, L.https://doi.org/10.1007/11823100_16

2005

Chapter

Introduction (2005)In Alter Ego: State of art on user profiling: An overview of the most relevant organisational and behavioural aspects regarding user profiling (pp. 11-21). Telematica Instituut. van der Geest, T. M. & Pieterson, W. J.Organisational motives and barriers for user profiling (2005)In Alter Ego: State of art on user profiling: An overview of the most relevant organisational and behavioural aspects regarding user profiling (pp. 22-36). Telematica Instituut. Ebbers, W. E., van Dijk, J. A. G. M. & Pieterson, W. J.

2002

Report

The Network Society (First Korean Edition): Social Aspects Of New Media (2002)[Book/Report › Report]. Communication Books. van Dijk, J. A. G. M.