Recent Publications

Recent publications:

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2025

Article

Climate change news and doomscrolling: An examination of influencing factors and psychological effects (2025)Acta psychologica, 255. Article 104925. Dominguez-Rodriguez, A., Apprich, F., Friehs, M. A., van der Graaf, S. & Steinrücke, J.https://doi.org/10.1016/j.actpsy.2025.104925Internet appropriation barriers in the lives of Dutch parents living in poverty: A qualitative study (2025)The Information society (E-pub ahead of print/First online). Boerkamp, L. G. P., van der Zeeuw, A., van Deursen, A. J. A. M., van Laar, E. & van der Graaf, S.https://doi.org/10.1080/01972243.2025.2467031Developing Performance Tests to Measure Digital Skills: Lessons Learned From a Cross-National Perspective (2025)Media and Communication, 13. Article 8988. van Laar, E., van Deursen, A. J. A. M., Helsper, E. J. & Schneider, L. S.https://doi.org/10.17645/mac.8988Smart Devices Require Skilled Users: Home Automation Performance Tests among the Dutch Population (2025)International journal of human-computer interaction, 41(2), 1688-1699. Deursen, A. J. A. M. v., de Boer, P. S. & van Rompay, T. J. L.https://doi.org/10.1080/10447318.2024.2364470Consumers’ Motives for Engaging with Company Social Media Accounts: Comparing Western and Chinese Users (2025)Journal of international consumer marketing (E-pub ahead of print/First online). Zhang, S., de Jong, M. D. T. & Gosselt, J. F.https://doi.org/10.1080/08961530.2025.2450809Capital endowments: Explaining energy citizenship using Bourdieu's forms of capital (2025)Energy research & social science, 119. Article 103903. Long, L. A. N., Jansma, S. R., Lee, D. & de Jong, M. D. T.https://doi.org/10.1016/j.erss.2024.103903Centralized urgency to autonomous caution: A Q-method exploration of Dutch citizens’ energy transition visions (2025)Journal of environmental policy and planning, 27(2), 195-211. Lammers, R., Jansma, S. R., Veldkamp, B. P., de Visser, M. & Gosselt, J. F.https://doi.org/10.1080/1523908X.2024.2445067Cultural differences in microblogging: How Western IT Companies adapt Twitter (X) activities to the Chinese Weibo context (2025)Journal of international consumer marketing, 37(1), 72-87. Zhang, S., de Jong, M. D. T. & Gosselt, J. F.https://doi.org/10.1080/08961530.2024.2346891Discourses on smoke-free policies on Dutch Twitter: A social network analysis (2025)Digital Health, 11. Lutkenhaus, R. O., Meijberg, A., Mölenberg, F. J. M., Been, J. V. & Bouman, M. P. A.https://doi.org/10.1177/20552076251325583Moving beyond us-versus-them polarization towards constructive conversations (2025)Democratization, 32(1), 96-122. Doornbosch, L. M., van Vuuren, M. & de Jong, M. D. T.https://doi.org/10.1080/13510347.2024.2401127

PhD Thesis - Research UT, graduation UT

2024

Abstract

Article

Changing the game: Situating energy citizenship in the Dutch socio-technical landscape (2024)Journal of cleaner production, 483. Article 144258. Nguyen Long, L. A., Jansma, S. R. & Lee, D.https://doi.org/10.1016/j.jclepro.2024.144258Brave Conversations Within Safe Spaces: Exploring Participant Behavior in Community Dialogues (2024)Small group research (E-pub ahead of print/First online). Doornbosch, L. M., van Vuuren, M. & de Jong, M. D. T.https://doi.org/10.1177/10464964241302071A diary study investigating the differential impacts of Instagram content on youths’ body image (2024)Humanities and Social Sciences Communications, 11. Article 458. Glaser, H. C., Jansma, S. R. & Scholten, H.https://doi.org/10.1057/s41599-024-02960-3From a Morning Forest to a Sunset Beach: Understanding Visual Experiences and the Roles of Personal Characteristics for Designing Relaxing Digital Nature (2024)International journal of human-computer interaction, 40(24), 8535-8552. Kim, C., van Rompay, T. J. L., Louwers, G., Yoon, J. K. & Ludden, G. D. S.https://doi.org/10.1080/10447318.2023.2285626Research on Well-Being and Robotics in Education (2024)Studies in Logic, Grammar and Rhetoric, 69(1), 515-552. Smyrnova-Trybulska, E., Porczyńska-Ciszewska, A., Kopczyński, T. & Kommers, P. A. M.https://doi.org/10.2478/slgr-2024-0003Regaining Mental Well-Being in the Aftermath of the Covid-19 Pandemic with a Digital Multicomponent Positive Psychology Intervention: A Randomized Controlled Trial (2024)Journal of happiness studies, 25(7). Article 86. Tönis, K. J. M., Kraiss, J. T., Drossaert, C. H. C., Karreman, J., Oostinga, M. S. D., Kloos, N., Austin, J. & Bohlmeijer, E. T.https://doi.org/10.1007/s10902-024-00793-0The orchestrated digital inequalities of the IoT: How vendor lock-in hinders and playfulness creates IoT benefits in every life (2024)New media & society, 26(10), 5658-5676. Zeeuw, A. v. d., van Deursen, A. J. A. M. & Jansen, G.https://doi.org/10.1177/14614448221138075Digital Inclusion Support Needs of Households in Poverty: Insights From Interviews With Dutch Social Workers (2024)International journal of communication, 18, 3855-3872. Article 1932–8036/20240005. Boerkamp, L. G. P., van Deursen, A. J. A. M., van Laar, E., van der Zeeuw, A. & van der Graaf, S.https://ijoc.org/index.php/ijoc/article/view/22587/4725Attrition of older adults in web-based health interventions: Survival analysis within an observational cohort study (2024)Journal of health psychology (E-pub ahead of print/First online). Hurmuz-Bodde, M. Z. M., Jansen-Kosterink, S. M., Hermens, H. J. & van Velsen, L.https://doi.org/10.1177/13591053241274097Factors that play a role in international PhD candidates’ social experiences with inclusion and integration in an international learning environment: A narrative inquiry in a Dutch research university (2024)Research in Comparative and International Education, 19(3), 281-300. Aladegbaiye, A. T., de Jong, M. D. T., Beldad, A. D., Peters, G. M. & Cruz-Martinez, R. R.https://doi.org/10.1177/17454999241275851The lights are on, but no one’s home: A performance test to measure digital skills to use IoT home automation (2024)New media & society, 26(9), 5259-5290. de Boer, P. S., van Deursen, A. J. A. M. & van Rompay, T. J. L.https://doi.org/10.1177/14614448221133737Quality of science journalism in the age of Artificial Intelligence explored with a mixed methodology (2024)PLoS ONE, 19(6). Article e0303367. Dijkstra, A. M., de Jong, A. & Boscolo, M.https://doi.org/10.1371/journal.pone.0303367Digital skills among youth: A dataset from a three-wave longitudinal survey in six European countries (2024)Data in brief, 54. Article 110396. Machackova, H., Jaron Bedrosova, M., Muzik, M., Zlamal, R., Fikrlova, J., Literova, A., Dufkova, E., Smahel, D., Boomgaarden, H., Song, H., Tolochko, P., d'Haenens, L., Joris, W., Kalmus, V., Tikerperi, M. L., Opermann, S., Napp, M., Soidla, I., Uibos, A., … Helsper, E. J.https://doi.org/10.1016/j.dib.2024.110396A Psychological Need-Fulfillment Perspective for Designing Social Robots that Support Well-Being (2024)International journal of social robotics, 16(5), 857-878. Janssen, S. & Schadenberg, B. R.https://doi.org/10.1007/s12369-024-01102-8Are Dutch homeowners willing to invest in sustainable heating systems?: Comparing intentions and determinants in four scenarios (2024)Energy research & social science, 111. Article 103484. de Jong, M. D. T., Pieterse, R. & Jansma, S. R.https://doi.org/10.1016/j.erss.2024.103484COVID-19 and CBRNE: Effects of the pandemic in the field of CBRNE (2024)Journal of Emergency Management, 22(3), 301-310. Arnold, A., Carbon, D., Wueller, C. & Goergen, T.https://doi.org/10.5055/jem.0829Reimagine the ICU: Healthcare Professionals’ Perspectives on How Environments (Can) Promote Patient Well-Being (2024)HERD, 17(2), 97-114. Kim, C. M., van der Heide, E. M., van Rompay, T. J. L. & Ludden, G. D. S.https://doi.org/10.1177/19375867231219029Shape-shifting: How boundary objects affect meaning-making across visual, verbal, and embodied modes (2024)Human relations, 78(3), 279-311. Nathues, E., van Vuuren, M., Endedijk, M. D. & Wenzel, M.https://doi.org/10.1177/00187267241236111Exploring barriers to and outcomes of internet appropriation among households living in poverty: A systematic literature review (2024)SAGE Open, 14(1). Boerkamp, L. G. P., van Deursen, A. J. A. M., van Laar, E., van der Zeeuw, A. & van der Graaf, S.https://doi.org/10.1177/21582440241233047Strengthening the pedagogical use of the outdoor area at nature-based daycare centers: An intervention study (2024)Urban Forestry & Urban Greening, 92. Article 128188. van den Berg, A. E., Hovinga, D., Joven, M., Steensma, R. & Maas, J.https://doi.org/10.1016/j.ufug.2023.128188Exploring small stories of older adults elicited by virtual nature videos with a randomized online survey (2024)Digital Health, 10. Otten, K., van Rompay, T. J., Klooster, J.-W. J. v. ‘., Gerritsen, D. L. & Westerhof, G. J.https://doi.org/10.1177/20552076241261886Intimate partner homicide: Risk constellations in separation conflicts and points of intervention for the police (2024)Policing (Oxford), 18. Article paae029. Horn, S., Vogt, C., Wüller, C. & Görgen, T.https://doi.org/10.1093/police/paae029Science communication under pressure: Perspectives of Dutch researchers and journalists on COVID-19 communication challenges (2024)Frontiers in Communication, 9. Article 1449243. de Jong, A., Dijkstra, A. M., MacLeod, M. A. J. & de Jong, M. D. T.https://doi.org/10.3389/fcomm.2024.1449243Training Empathy Competence in a Professional Communication Program: Course Development, Evaluation, and Student Reflections (2024)IEEE transactions on professional communication, 67(4), 488-501. Fuller, M. M., de Jong, M. D. T. & van Vuuren, M.https://doi.org/10.1109/TPC.2024.3455448

Chapter

RRI2SCALE: Responsible research and innovation ecosystems at the regional scale (2024)In Strategies for Responsible Innovation: Perspectives, Projects, and Tools for Co-creating the Future We Want (pp. 181-198). Taylor & Francis. Bezzi, M., Buongiovanni, C. & Dijkstra, A. M.https://doi.org/10.4324/9781003319481-20Associations of AI and common sense in the news (2024)In AI and Common Sense: Ambitions and Frictions (pp. 143-160) (Routledge Studies in Science, Technology and Society). Routledge. de Jong, A. & Dijkstra, A. M.https://doi.org/10.4324/9781032626192-15Factors affecting worker skills required in digital transformations of smes: Case studies in the Netherlands and Turkiye (2024)In Digital Transformation and Sustainable Development in Cities and Organizations (pp. 54-80). IGI Global. Koca, D. & Van Deursen, A.https://doi.org/10.4018/979-8-3693-3567-3.ch003Mentoring (2024)In Elgar Encyclopedia of Organizational Psychology (pp. 390). Edward Elgar. Janssen, S.

Conference contribution

Looks matter! A Comparative Analysis of Image Use on Chinese and Western Municipal Websites (2024)In 2024 IEEE International Professional Communication Conference, ProComm 2024 (pp. 59-66) (IEEE International Professional Communication Conference). IEEE. Li, Y., Karreman, J. & De Jong, M.https://doi.org/10.1109/ProComm61427.2024.00018Successful Problem-Solving in User Support Forums: A Study Aimed at Identifying Post and Thread Characteristics (2024)In 2024 IEEE International Professional Communication Conference, ProComm 2024 (pp. 214-219) (IEEE International Professional Communication Conference). IEEE. Adriaansz, M. J. & Karreman, J.https://doi.org/10.1109/ProComm61427.2024.00049Workshop: Building Bridges toward Publication in the Transactions (2024)In 2024 IEEE International Professional Communication Conference, ProComm 2024 (pp. 212-213) (IEEE International Professional Communication Conference). IEEE. Pellegrini, M., Hayhoe, G., Karreman, J., Strantz, A., Walwema, J. & Wang, X. B.https://doi.org/10.1109/ProComm61427.2024.00048Outside In: Creating Digital Nature Tailored to the Needs of Intensive Care Unit Patients (2024)In CHI 2024 - Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Sytems. Article 260. Association for Computing Machinery. Mi Kim, C., Van Rompay, T. & Ludden, G.https://doi.org/10.1145/3613905.3650753

Dataset

Digital Media Use, Inequality, and Youth Development (2024)[Dataset Types › Dataset]. Zenodo. Miedzobrodzka, E. & de Ruyter, S.https://doi.org/10.5281/zenodo.13601920How to support a healthy communication environment? Effectively combating global challenges with good science communication and journalism (2024)[Dataset Types › Dataset]. Zenodo. Tola, E., Salandin, T., Bonelli, G., Boscolo, M., Conti, F., Creek, M., Marín-González, E., Matozinhos, K. & Dijkstra, A. M.https://doi.org/10.5281/zenodo.10810630

Meeting Abstract

Development of a decision support tool for biologic therapy withdrawal decisions in non-systemic juvenile idiopathic arthritis (2024)Medical decision making, 44(2), NP53-NP55. van Til, J. A., Kip, M. M. A., Marinescu-Muster, R., Groothuis-Oudshoorn, C. G. M., Currie, G., Benseler, S., Swart, J., Vastert, S., Wulffraat, N., Yeung, R., Marshall, D. & IJzerman, M. J.https://doi.org/10.1177/0272989X231225267

PhD Thesis - Research UT, graduation UT

Technical Communication in China: Studies on the User Experience of Technical Documentation (2024)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Gao, Z.https://doi.org/10.3990/1.9789036559843Participation in online brand communities: The value for consumers and brands (2024)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Lasthuizen, M.https://doi.org/10.3990/1.9789036560634

2023

Abstract

Science Citizenship: The Case of Citizen Science NOW (2023)[Contribution to conference › Abstract] 1st International Citizen Science for Health Conference, CS4H 2023. Vonk, J., de Vries, S. A., Marinescu-Muster, R. F. & Gerritsen, C. M.

Article

The Relationship between Park Design and Seniors’ Use of Green Spaces in X’ian, China (2023)The Journal of Public Space, 8(2), 21-40. Zhang, Y., van Dijk, T., Weitkamp, G. & van den Berg, A. E.https://doi.org/10.32891/jps.v8i2.1348Designing digital nature for older adults: A mixed method approach (2023)Digital Health, 9, 1-14. van Houwelingen - Snippe, J., Ben Allouch, S. & van Rompay, T. J. L.https://doi.org/10.1177/20552076231218504Het belang van spel en creativiteit bij digitale ongelijkheid en het Internet of Things (2023)Tijdschrift voor communicatiewetenschap, 51(4), 422-426. van der Zeeuw, A., van Deursen, A. J. A. M. & Jansen, G.https://doi.org/10.5117/tCW2023.4.005.ZEEUHeterogeneity in some relationships between social media use and emerging adults’ affective wellbeing (2023)Current Psychology. Griffioen, N., Scholten, H., Lichtwarck-Aschoff, A., Maciejewski, D. & Granic, I.https://doi.org/10.1007/s12144-022-04035-5Exploring the added value of virtual reality biofeedback game DEEP in forensic psychiatric inpatient care—A qualitative study (2023)Frontiers in psychology, 14. Article 1201485. Klein Haneveld, L., Kip, H., Bouman, Y. H. A., Weerdmeester, J., Scholten, H. & Kelders, S. M.https://doi.org/10.3389/fpsyg.2023.1201485Lose yourself: Spacious nature and the connected self (2023)Journal of environmental psychology, 91. Article 102108. van Rompay, T. J. L., Oran, S., Galetzka, M. & van den Berg, A. E.https://doi.org/10.1016/j.jenvp.2023.102108Nature-based biopsychosocial resilience: An integrative theoretical framework for research on nature and health (2023)Environment international, 181. Article 108234. White, M. P., Hartig, T., Martin, L., Pahl, S., van den Berg, A. E., Wells, N. M., Costongs, C., Dzhambov, A. M., Elliott, L. R., Godfrey, A., Hartl, A., Konijnendijk, C., Litt, J. S., Lovell, R., Lymeus, F., O'Driscoll, C., Pichler, C., Pouso, S., Razani, N., … van den Bosch, M.https://doi.org/10.1016/j.envint.2023.108234Unboxing-video's uitgepakt: Hoe video's gericht op kinderen en volwassenen op YouTube gebruikmaken van andere overtuigingsstrategieën (2023)Tekst[blad], 2023(4). Nanne, A. & Vanwesenbeeck, I.‘I Tweet about Our #GreenEnergy’—Automated Classification of Social Identity and Opinion Mining of the Dutch Twitter Discourse on Green-Energy Technologies (2023)Sustainability (Switzerland), 15(22). Article 16106. Lammers, R., Jansma, S. R., Veldkamp, B. P., Machens, A. K., de Visser, M. & Gosselt, J. F.https://doi.org/10.3390/su152216106‘That is a place where I would want to go’: investigating digital nature to enhance social wellbeing among older adults. (2023)Ageing & society, 43(11), 1-24. van Houwelingen - Snippe, J., Ben Allouch, S. & van Rompay, T. J. L.https://doi.org/10.1017/S0144686X2100177XAcute alcohol intoxication in adolescents before and after the Dutch alcohol law change (2023)Preventive Medicine Reports, 35. Article 102310. Elisabeth Maria Pigeaud, L., de Veld, L., van Hoof, J. J. & van der Lely, N.https://doi.org/10.1016/j.pmedr.2023.102310Perk or Peril? Making Sense of Member Differences When Interorganizational Collaboration Begins (2023)Small group research, 54(5), 708-748. Nathues, E., Endedijk, M. D. & van Vuuren, M.https://doi.org/10.1177/10464964221148682A game of persuasion: influencing persuasive game appraisals through presentation frames and recommendation sources (2023)Frontiers in psychology, 14. Article 1173429. Groen, M. A. & Jacobs, R. S.https://doi.org/10.3389/fpsyg.2023.1173429Come in please: a virtual reality study on entrance design factors influencing the experience of hospitality (2023)Journal of environmental psychology, 90. Article 102106. Pijls-Hoekstra, R., Galetzka, M., Groen, B. & Pruijn, A. T. H. P.https://doi.org/10.1016/J.JENVP.2023.102106“Honeymoon” acculturation orientation preferences of new international students: Influence of intercultural attitudes and intentions in an international learning environment (2023)Research in Comparative and International Education, 18(3), 441-464. Aladegbaiye, A. T., de Jong, M. D. T. & Beldad, A. D.https://doi.org/10.1177/17454999221150316A Few More Words for a Few More Cents: The Roles of Beneficiary and Message Frames during a Door-to-Door Donation Collection (2023)Journal of Nonprofit and Public Sector Marketing, 35(4). Beldad, A. D., Bax, I. L. & van Hoof, J.https://doi.org/10.1080/10495142.2022.2130494Coauthoring collaborative strategy when voices are many and authority is ambiguous (2023)Strategic Organization, 21(3), 683-708. Nathues, E., Endedijk, M. & van Vuuren, M.https://doi.org/10.1177/14761270211068842Science journalism in pandemic times: Perspectives on the science-media relationship from COVID-19 researchers in Southern Europe (2023)Frontiers in Communication, 8. Article 1231301. Marín-González, E., Navalhas, I., Dijkstra, A. M., Jong, A. d. & Luís, C.https://doi.org/10.3389/fcomm.2023.1231301Leveraging Blockchain for Energy Transition in Urban Contexts (2023)Big Data & Society, 10(2). Montakhabi, M., Madhusudan, A., Mustafa, M. A., Vanhaverbeke, W., Almirall, E. & Graaf, S. V. D.https://doi.org/10.1177/20539517231205503Thrombotic and hemorrhagic complications of COVID-19 in adults hospitalized in high-income countries compared with those in adults hospitalized in low- and middle-income countries in an international registry (2023)Research and practice in thrombosis and haemostasis, 7(5). Article 102142. Griffee, M. J., Bozza, P. T., Reyes, L. F., Eddington, D. P., Rosenberger, D., Merson, L., Citarella, B. W., Fanning, J. P., Alexander, P. M. A., Fraser, J., Dalton, H., Cho, S. M., Abdukahil, S. A., Abdulkadir, N. N., Abe, R., Abel, L., Abrous, A., Absil, L., Acker, A., … Vonkeman, H.https://doi.org/10.1016/j.rpth.2023.102142m-RESIST, a Mobile Therapeutic Intervention for Treatment-Resistant Schizophrenia: Feasibility, Acceptability, and Usability Study (2023)JMIR Formative Research, 7. Article e46179. Grasa, E., Seppälä, J., Alonso-Solis, A., Haapea, M., Isohanni, M., Miettunen, J., Mendivelso, J. C., Almazan, C., Rubinstein, K., Caspi, A., Unoka, Z., Farkas, K., Usall, J., Ochoa, S., van der Graaf, S., Jewell, C., Triantafillou, A., Stevens, M., Reixach, E., … Corripio, I.https://doi.org/10.2196/46179“Governing the urban commons”: DLT, institutions, and citizens in perspective (2023)Big Data & Society, 10(1). Long, L. A. N., Graaf, S. V. D. & Votsis, A.https://doi.org/10.1177/20539517231182391Empathy Competencies and Behaviors in Professional Communication Interactions: Self Versus Client Assessments (2023)Business and Professional Communication Quarterly, 86(2), 167-186. Fuller, M., de Jong, M., Kamans, E., Wolfensberger, M. & van Vuuren, M.https://doi.org/10.1177/23294906221137569IQ and digital inequality: An empirical investigation (2023)New media & society, 25(6), 1248-1270. van Deursen, A. J. A. M. & van Dijk, J. A. G. M.https://doi.org/10.1177/14614448211024012The irony of the smart home: How the IoT shifts power balances and reinforces household values (2023)The Information society, 39(3), 171-182. Zeeuw, A. v. d., van Deursen, A. J. A. M. & Jansen, G.https://doi.org/10.1080/01972243.2023.2189896Characteristics and outcomes of an international cohort of 600 000 hospitalized patients with COVID-19 (2023)International journal of epidemiology, 52(2), 355-376. Kartsonaki, C., Baillie, J. K., Barrio, N. G., Baruch, J., Beane, A., Blumberg, L., Bozza, F., Broadley, T., Burrell, A., Carson, G., Citarella, B. W., Dagens, A., Dankwa, E. A., Donnelly, C. A., Dunning, J., Elotmani, L., Escher, M., Farshait, N., Goffard, J. C., … Vonkeman, H.https://doi.org/10.1093/ije/dyad012Perspectives from the Netherlands on women in science (2023)Cultures of Science, 6(1), 89-97. Dijkstra, A. M.https://doi.org/10.1177/20966083231167968Exploring associations of older adults with virtual nature: a randomised factorial online survey (2023)Ageing & society (E-pub ahead of print/First online). Otten, K., van Rompay, T. J. L., van 't Klooster, J.-W., Gerritsen, D. L. & Westerhof, G. J.https://doi.org/10.1017/S0144686X23000090Understanding Energy Citizenship: How Cultural Capital Shapes the Energy Transition (2023)Energies, 16(5). Article 2106. Jansma, S. R., Long, L. A. N. & Lee, D.https://doi.org/10.3390/en16052106A framework for making citizen science inclusive with storytelling methods (2023)Frontiers in Environmental Science, 11, 12. Veeckman, C., Claes, S., van Audenhove, L. & Graaf, S. v. d.https://doi.org/10.3389/fenvs.2023.1211213Beyond Simplifications: Making Sense of Paradoxical Chinese Values in Chinese-Western Business Negotiations (2023)International Journal of Business Communication, 60(1), 130-149. Spijkman, M. & de Jong, M. D. T.https://doi.org/10.1177/2329488420907138Health on the move—can we keep up? Activity tracker performance test to measure data and strategic skills (2023)International journal of human-computer interaction, 39(17), 3377-3387. Boer, P. S. d., Deursen, A. J. A. M. v. & Rompay, T. J. L. v.https://doi.org/10.1080/10447318.2022.2097367The roles of digital communication channel type and crisis response strategy during product recalls of varying levels of severity: investigating the effects on consumer trust and purchase intention (2023)International Journal of Business Continuity and Risk Management, 13(4), 408-432. Beldad, A. D. & Scholten, J.https://doi.org/10.1504/IJBCRM.2023.134493

Chapter

(Mis)alignment of expert and public discourse of AI in the Netherlands (2023)In Science communication: taking a step back to move forward (pp. 202-212). CNRS Editions. de Jong, A., Dijkstra, A. M. & MacLeod, M. A. J.

Conference contribution

UX Testing of Developer Documentation - A pilot study of OceanBase Database Documentation (2023)In 2023 IEEE International Professional Communication Conference, ProComm 2023 (pp. 64-72) (IEEE International Professional Communication Conference; Vol. 2023-July). IEEE. Gao, Z., Wang, T., Wang, M. & Zhang, Y.https://doi.org/10.1109/ProComm57838.2023.00035Involving Non-Technical Stakeholders in System Architecture Design; a Case-Study on the Cleaning Industry (2023)In 33rd Annual INCOSE International Symposium 15–20 July 2023 — Honolulu, HI (pp. 998-1012) (INCOSE International Symposium; Vol. 33). van Zijl, R., Raub, T., van Rompay, T. J. L., Nizamis, K. & Bonnema, G. M.https://doi.org/10.1002/iis2.13066

Inaugural speech

De digitale inclusie paradox (2023)[Book/Report › Inaugural speech]. University of Twente. van Deursen, A. J. A. M.

Other

Solution Room - Science Citizenship: Exploring the Important Competences (2023)[Contribution to conference › Other] 1st International Citizen Science for Health Conference, CS4H 2023. Vonk, J., de Vries, S. A., Gerritsen, C. M. & Marinescu-Muster, R. F.

PhD Thesis - Research UT, graduation UT

The IoT, easy as anything?: Uncovering the importance of digital skills for the Internet of Things (2023)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. de Boer, P. S.https://doi.org/10.3990/1.9789036555951Brands, values and consumers: The importance of values in consumer behaviour (2023)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Voorn, R. J. J.https://doi.org/10.3990/1.9789036554602

Report

Theoretical Integration of ySKILLS: Towards a New Model of Digital Literacy (2023)[Book/Report › Report]. Katholieke Universiteit Leuven. Smahel, D., Mascheroni, G., Livingstone, S., Helsper, E. J., van Deursen, A., Tercova, N., Stoilova, M., Georgiou, M., Machackova, H. & Alho, K.https://doi.org/10.5281/zenodo.10090716Trendrapport Digitale Inclusie: Kerncijfers en beleidsaanbevelingen (2023)[Book/Report › Report]. University of Twente. van Deursen, A.EUSL-Energy Performance Report (2023)[Book/Report › Report]. Vonk, J., Marinescu-Muster, R. F. & de Vries, S. A.EUSL-Energy WP2 Final Report (2023)[Book/Report › Report]. Vonk, J., de Vries, S. A. & Marinescu-Muster, R. F.The youth Digital Skills Performance Test Results: Report on the results of real-life information navigation and processing, communication and interaction, and content creation and production skills tasks (2023)[Book/Report › Report]. Zenodo. van Deursen, A. J. A. M., van Laar, E., Helsper, E. & Schneider, L.https://doi.org/10.5281/zenodo.8297778

Review article

Pandemic gardening: A narrative review, vignettes and implications for future research (2023)Urban Forestry & Urban Greening, 87. Article 128062. Kingsley, J., Donati, K., Litt, J., Shimpo, N., Blythe, C., Vávra, J., Caputo, S., Milbourne, P., Diekmann, L. O., Rose, N., Fox-Kämper, R., van den Berg, A., Metson, G. S., Ossola, A., Feng, X., Astell-Burt, T., Baker, A., Lin, B. B., Egerer, M., … Byrne, J.https://doi.org/10.1016/j.ufug.2023.128062

Short survey

Working paper

Trust in quality assurance of joint stackable programs (2023)[Working paper › Working paper] (In preparation). Vonk, J.Expectation dynamics of joint stackable programs (2023)[Working paper › Working paper] (In preparation). Vonk, J.

2022

Abstract

From traumatic to therapeutic: Investigating the potential for the intensive care environment to enhance patients’ experiences and recovery from the perspective of healthcare professionals (2022)[Contribution to conference › Abstract] 7th International Triennial Conference on Healthcare Systems Ergonomics and Patient Safety, HEPS 2022. Kim, C. M., van Rompay, T. J. L., van der Heide, E. M., Verkerke, G. J. & Ludden, G. D. S.Perk or peril? Making sense of difference at the start of interorganizational collaboration (2022)[Contribution to conference › Abstract] 11th EARLI SIG14 Learning and Professional Development Conference 2022. Nathues, E., Endedijk, M. & van Vuuren, M.

Article

Introduction: Welcome to the Metaverse! (again?) (2022)Baltic Screen Media Review, 10(2), 198-200. Ibrus, I., Van Der Graaf, S. & Nieborg, D. B.https://doi.org/10.2478/bsmr-2022-0014New Work in Technical Communication: Updating a Competence Framework for Technical Writers (2022)Sprache im Beruf, 5(2), 127-151. Meex, B. & Karreman, J.https://doi.org/10.25162/sprib-2022-0007General Health Statuses as Indicators of Digital Inequality and the Moderating Effects of Age and Education: Cross-sectional Study (2022)Journal of medical internet research, 24(10). Article e37845. Van Deursen, A. J. A. M.https://doi.org/10.2196/37845Microblogging for Engagement: Effects of Prior Company Involvement, Communication Strategy, and Emojis on Western and Chinese Users (2022)Journal of international consumer marketing, 34(5), 616-630. Zhang, S., de Jong, M. D. T. & Gosselt, J. F.https://doi.org/10.1080/08961530.2022.2040073The Limitations of User-and Human-Centered Design in an eHealth Context and How to Move Beyond Them (2022)Journal of medical internet research, 24(10). Article e37341. Velsen, L. v., Ludden, G. & Grünloh, C.https://doi.org/10.2196/37341Development and validation of the Internet of Things Skills Scale (IoTSS) (2022)Information, communication and society, 25(13), 1883-1899. van Deursen, A. J. A. M., van der Zeeuw, A., de Boer, P., Jansen, G. & van Rompay, T.https://doi.org/10.1080/1369118X.2021.1900320How International Students’ Acculturation Motivation Develops over Time in an International Learning Environment: A Longitudinal Study (2022)Journal of International Students, 12(2), 510-530. Aladegbaiye, A. T., De Jong, M. D. T. & Beldad, A.https://doi.org/10.32674/jis.v12i2.3642Trust in the institution and privacy management of Internet of Things devices: A comparative case study of Dutch and Norwegian households (2022)Technology in society, 70. Article 102026. Paupini, C., Zeeuw, A. v. d. & Teigen, H. F.https://doi.org/10.1016/j.techsoc.2022.102026Person-environment fit and task performance: exploring the role(s) of grit as a personal resource (2022)Current Psychology, 42, 23560–23579. van Zyl, L. E., van Vuuren, H. A., Roll, L. C. & Stander, M. W.https://doi.org/10.1007/s12144-022-03461-9Twitter as a Technical Communication Platform: How IT Companies’ Message Characteristics Relate to Online Engagement (2022)Technical communication, 69(2), 18-35. Zhang, S., de Jong, M. D. T. & Gosselt, J. F.https://doi.org/10.55177/tc657458Lost in privacy? Online privacy from a cybersecurity expert perspective (2022)Telematics and informatics, 68. Article 101782. Barth, S., de Jong, M. D. T. & Junger, M.https://doi.org/10.1016/j.tele.2022.101782This is Me: Evaluation of a boardgame to promote social engagement, wellbeing and agency in people with dementia through mindful life-storytelling (2022)Journal of aging studies, 60. Article 100995. Niedderer, K., Holthoff-Detto, V., Van Rompay, T. J. l., Karahanoglu, A., Ludden, G. D. S., Almeida, R., Durán, R. L., Aguado, Y. B., Lim, J. N. W., Smith, T., Harrison, D., Craven, M. P., Gosling, J., Orton, L. & Tournier, I.https://doi.org/10.1016/j.jaging.2021.100995Developing policy aimed at 21st-century digital skills for the creative industries: an interview study with founders and managing directors (2022)Journal of Education and Work, 35(2), 195-209. van Laar, E., van Deursen, A. J. A. M. & van Dijk, J. A. G. M.https://doi.org/10.1080/13639080.2022.2036710Co-creation in support of responsible research and innovation: An analysis of three stakeholder workshops on nanotechnology for health (2022)Journal of responsible innovation, 9(1), 28-48. Jansma, S. R., Dijkstra, A. M. & de Jong, M. D. T.https://doi.org/10.1080/23299460.2021.1994195Psychological, cultural and socio-structural factors associated with digital immersion in Chilean adolescents (2022)Journal of children and media, 16(1), 21-40. León, M., Rehbein, L., Labbé, C., Van Deursen, A. J. A. M. & Cerda, C.https://doi.org/10.1080/17482798.2021.1904428The age of digitisation: The influence of digital channels on customer experience and customer relationships (2022)International Journal of Business Marketing and Management, 7(5), 148-161. Pol, H., Galetzka, M. & Pruyn, A.https://www.ijbmm.com/vol7-issue5.html

Chapter

Acting in the Name of Others: How to Unpack Ventriloquations (2022)In The Routledge Handbook of the Communicative Constitution of Organization (pp. 213-225). Taylor & Francis. Nathues, E. & Vuuren, M. v.https://doi.org/10.4324/9781003224914-16Individuals' intentions to prepare for automation: The wording effects of the severity and time horizon of technological developments in question introductions (2022)In Understanding Society Innovation Panel Wave 14: Results from methodological experiments (pp. 5) (Understanding Society Working Paper Series ; Vol. 6). University of Essex. Jansen, G. & Janssen, S.

Paper

Embracing sustainability: the unrevealed oxymoron? (2022)[Contribution to conference › Paper] Communicating Sustainability 2022. Voorn, R. J. J., Galan Cubillo, E., Denkers, A. & Drylie Carey, L.“What makes you feel relaxed in nature?”: Exploring nature-based stimuli as inspiration for designing relaxing experiences (2022)[Contribution to conference › Paper] Design Research Society Conference, DRS 2022. Kim, C. M., van Rompay, T. J. L. & Ludden, G. D. S.https://doi.org/10.21606/drs.2022.454The paths and parts one picture paints: Tracing a visual’s multimodal and relational boundary work in an interorganizational team (2022)[Contribution to conference › Paper] 72nd Annual Conference of the International Communication Association, ICA 2022. Nathues, E., van Vuuren, M. & Endedijk, M.

PhD Thesis - Research external, graduation external

Report

Needs assessment and future foresight report on Citizen Science (2022)[Book/Report › Report]. Zenodo. Nicolas, E., van Dam, K., Tercanli, H., Trần, M. A., de Vries, S. A., Vonk, J., Perelló, J., Lemus, M. & Bedoya Bernal, N.https://doi.org/10.5281/zenodo.7509521The youth Digital Skills Performance Tests (2022)[Book/Report › Report]. Katholieke Universiteit Leuven. van Laar, E., van Deursen, A. J. A. M., Helsper, E. J. & Schneider, L.https://doi.org/10.5281/zenodo.7110265

Review article

The Effects of Omni-Channel Retailing on Promotional Strategy (2022)Journal of theoretical and applied electronic commerce research, 17(2), 360-374. Schrotenboer, D., Constantinides, E., Herrando, C. & de Vries, S. A.https://doi.org/10.3390/jtaer17020019

2021

Article

How can I contribute? Citizen engagement in the development of nanotechnology for health. (2021)NanoEthics, 15(3), 211-227. Jansma, S. R., Dijkstra, A. M. & de Jong, M. D. T.https://doi.org/10.1007/s11569-021-00403-wHospitality in a theatre: The role of physical warmth (2021)Research in Hospitality Management, 11(3), 225. Pijls-Hoekstra, R., Galetzka, M., Groen, B. H. & Pruyn, A. T. H.https://doi.org/10.1080/22243534.2021.2006913Acute Alcohol Intoxication in Dutch Adolescents Before, During, and After the First COVID-19 Lockdown (2021)Journal of adolescent health, 69(6), 905-909. Pigeaud, L., de Veld, L., van Hoof, J. & van der Lely, N.https://doi.org/10.1016/j.jadohealth.2021.07.038The role of tobacco smoking and illicit drug use in adolescent acute alcohol intoxication (2021)BMC pediatrics, 21(1). Article 233. de Veld, L., Wolberink, I. M., van Hoof, J. J. & van der Lely, N.https://doi.org/10.1186/s12887-021-02710-3Assessing the generalisability of a multicentre qualitative dementia research: the experience and challenges faced by the MinD project in Europe (2021)Open Research Europe, 1. Article 1:64. Lim, J. N. W., Niedderer, K., Tournier, I., Almeida, R., Harrison, D., Holthoff-Detto, V., Ludden, G., van Rompay, T., van der Voort, M., Galansinska, A., Smith, T., Lasada, R., Aguado, Y. B., Druschke, D., Berit, Z. & Zanasi, M.https://doi.org/10.12688/openreseurope.13700.1(Not to be taken) with a grain of salt: Enhancing perceived saltiness by 3D-printed surface textures (2021)Food quality and preference, 93. Article 104279. van Rompay, T., van Ooijen, I., Groothedde, S. & Saakes, D.https://doi.org/10.1016/j.foodqual.2021.104279Speaking about vision, talking in the name of so much more: A methodological framework for ventriloquial analyses in organization studies (2021)Organization studies, 42(9), 1457-1476. Nathues, E., van Vuuren, M. & Cooren, F.https://doi.org/10.1177/0170840620934063Overview and Strategy Analysis of Technology-Based Nonpharmacological Interventions for In-Hospital Delirium Prevention and Reduction: Systematic Scoping Review (2021)Journal of medical internet research, 23(8). Article e26079. Kim, C. M., van der Heide, E. M., van Rompay, T. J. L., Verkerke, G. J. & Ludden, G. D. S.https://doi.org/10.2196/26079An Ecosystem View of Peer-to-Peer Electricity Trading: Scenario Building by Business Model Matrix to Identify New Roles (2021)Energies, 14(15). Article 4438. Montakhabi, M., Zobiri, F., van der Graaf, S., Deconinck, G., Orlando, D., Ballon, P. & Mustafa, M. A.https://doi.org/10.3390/en14154438Everyone does it—differently: A window into emerging adults’ smartphone use (2021)Humanities and Social Sciences Communications, 8. Article 177. Griffioen, N., Scholten, H., Lichtwarck-Aschoff, A., Van Rooij, M. & Granic, I.https://doi.org/10.1057/s41599-021-00863-1Conceptualizing Empathy Competence: A Professional Communication Perspective (2021)Journal of business and technical communication, 35(3), 333-368. Fuller, M., Kamans, E., van Vuuren, M., Wolfensberger, M. & de Jong, M. D. T.https://doi.org/10.1177/10506519211001125Emoticons are not for everyone: The role of congruence between hotel brand positioning strategies and communication style in enhancing customers’ brand attitude and booking intention (2021)Tourism and Hospitality Research, 21(3), 317-329. Hegner, S. M., Lotze, C. & Beldad, A. D.https://doi.org/10.1177/1467358421993901Mechanisms of change in a go/no-go training game for young adult smokers (2021)Health Psychology, 40(12), 998-1008. Scholten, H., Luijten, M., Poppelaars, A., Johnson-Glenberg, M. & Granic, I.https://doi.org/10.1037/hea0001068Insights about Screen-Use Conflict from Discussions between Mothers and Pre-Adolescents: A Thematic Analysis (2021)International journal of environmental research and public health, 18(9), 4686. Article 4686. Francis, K., Scholten, H., Granic, I., Lougheed, J. & Hollenstein, T.https://doi.org/10.3390/ijerph18094686A Q methodology study on divergent perspectives on CRISPR-Cas9 in the Netherlands (2021)BMC Medical Ethics, 22(1). Article 48. Schuijff, M. J., de Jong, M. D. T. & Dijkstra, A. M.https://doi.org/10.1186/s12910-021-00615-5Mental well‐being of chinese immigrants in the netherlands during the covid‐19 pandemic: A survey investigating personal and societal antecedents (2021)Sustainability (Switzerland), 13(8). Article 4198. Ming, X. & De Jong, M. D. T.https://doi.org/10.3390/su13084198Getting the Picture: A Cross-Cultural Comparison of Chinese and Western Users’ Preferences for Image Types in Manuals for Household Appliances (2021)Journal of technical writing and communication, 51, 137-158. Li, Q., de Jong, M. D. T. & Karreman, J.https://doi.org/10.1177/0047281619898140Procedural arguments of persuasive games: An elaboration likelihood perspective (2021)Journal of Media Psychology, 33(2), 49-59. Jacobs, R. S., Werning, S., Jansz, J. & Kneer, J.https://doi.org/10.1027/1864-1105/a000278Supporting social capital by utilizing community network positions (2021)International journal of e-collaboration, 17(2), 40-54. Vollenbroek, W., Vries, S. & Dijk, J.https://doi.org/10.4018/IJeC.2021040103Acceptance of technologies for aging in place:a conceptual model (2021)Journal of medical internet research, 23(3). Article e22613. Jaschinski, C., Allouch, S. B., Peters, O., Cachucho, R. & van Dijk, J. A. G. M.https://doi.org/10.2196/22613Open Business Models’ Actionability in Europe; EU Competition Policy Analysis (2021)Journal of Business Models, 9(1), 29-34. Montakhabi, M. & van der Graaf, S.https://doi.org/10.5278/jbm.v9i1.5909The co-occurrence of mental disorders among Dutch adolescents admitted for acute alcohol intoxication (2021)European journal of pediatrics, 180(3), 937-947. de Veld, L., van Hoof, J. J., Wolberink, I. M. & van der Lely, N.https://doi.org/10.1007/s00431-020-03823-0Cultural differences and the structure of user instructions: Effects of Chinese and Western structuring principles on Chinese and Western users (2021)Technical communication, 68(1), 37-55. Li, Q., de Jong, M. D. T. & Karreman, J.Digital inequalities in the Internet of Things: differences in attitudes, material access, skills, and usage (2021)Information, communication and society, 24(2), 258-276. van Deursen, A. J. A. M., van der Zeeuw, A., de Boer, P., Jansen, G. & van Rompay, T.https://doi.org/10.1080/1369118X.2019.1646777Measuring internet skills in a general population: A large-scale validation of the short Internet Skills Scale in Slovenia (2021)The Information society, 37(2), 63-81. Grošelj, D., van Deursen, A. J. A. M., Dolničar, V., Burnik, T. & Petrovčič, A.https://doi.org/10.1080/01972243.2020.1862377Sustaining social capital online amidst social distancing during the COVID-19 pandemic: web-based communities, their mitigating effects, and associated issues (2021)International journal of web based communities, 17(1), 35-52. Beldad, A. D.https://doi.org/10.1504/IJWBC.2021.112857Winning over the players: Investigating the motivations to play and acceptance of serious games (2021)Media and Communication, 9(1), 28-38. Jacobs, R. S.https://doi.org/10.17645/mac.v9i1.3308Evaluating the Human Experience of Autonomous Boats with Immersive Virtual Reality (2021)Journal of Urban Technology, 28(3-4), 141-154. Venverloo, T., Duarte, F., Benson, T., Bitran, Q., Beldad, A. D., Alvarez, R. & Ratti, C.https://doi.org/10.1080/10630732.2020.1802214Human values as added value(s) in consumer brand congruence: a comparison with traits and functional requirements (2021)The journal of brand management, 28(1), 48–59. Voorn, R. J. J., van der Veen, G., van Rompay, T. J. L., Hegner, S. M. & Pruyn, A. T. H.https://doi.org/10.1057/s41262-020-00210-wSensemaking in supervisor-doctoral student relationships: revealing schemas on the fulfillment of basic psychological needs (2021)Studies in higher education, 46(12), 2738-2750. Janssen, S., van Vuuren, M. & de Jong, M. D. T.https://doi.org/10.1080/03075079.2020.1804850

Book editing

Leren Communiceren (8e druk) (2021)[Book/Report › Book editing]. Noordhoff Uitgevers. Jansen, C., Douma, A., Karreman, J. & Ravesteijn, J.

Chapter

Building bridges after a riot: Talking toward mutual understanding following Charlottesville (2021)In Discourse and Conflict: Analysing Text and Talk of Conflict, Hate and Peace-building (pp. 323-353). Springer. Doornbosch, L. & van Vuuren, M.https://doi.org/10.1007/978-3-030-76485-2_12Meeting the Needs of Society: Experiences from Practices at the Science–Society Interface (2021)In Science Cultures in a Diverse World: Knowing, Sharing, Caring (pp. 113-124). Springer. Dijkstra, A. M.https://doi.org/10.1007/978-981-16-5379-7_6The present of persuasion: Research into persuasive game effects (2021)In Persuasive Gaming in Context (pp. 185-200). Amsterdam University Press. Jacobs, R. & Jansz, J.https://doi.org/10.5117/9789463728805_ch10Data-Driven Intelligent Tutoring System for Accelerating Practical Skills Development: A Deep Learning Approach (2021)In Ludic, Co-design and Tools Supporting Smart Learning Ecosystems and Smart Education: Proceedings of the 5th International Conference on Smart Learning Ecosystems and Regional Development (pp. 197-209) (Smart Innovation, Systems and Technologies, SIST; Vol. 197). Springer. Marinescu-Muster, R. F., de Vries, S. A. & Vollenbroek, W.https://doi.org/10.1007/978-981-15-7383-5Safety and Security in Nightlife Areas in the Netherlands: Choice Architecture With Technology (2021)In Transforming Urban Nightlife and the Development of Smart Public Spaces (pp. 211-227). IGI Global. Galetzka, M., Bloeme, R., de Vries, P. W., Abraham, M., van Hoof, J. J. & van Soomeren, P.https://doi.org/10.4018/978-1-7998-7004-3.ch013

Conference contribution

Fostering Energy Transition in Smart Cities: DLTs for Peer-to-Peer Electricity Trading (2021)In 2021 17th International Conference on Distributed Computing in Sensor Systems (DCOSS) (International Conference on Distributed Computing in Sensor Systems (DCOSS); Vol. 2021). IEEE. Montakhabi, M., van der Graaf, S., Madhusudan, A., Sarenche, R. & Mustafa, M. A.https://doi.org/10.1109/DCOSS52077.2021.00078Defining the Business Ecosystem of Peer-to-Peer Electricity Trading (2021)In Proceedings of the 6th International Conference on New Business Models: New Business Models in a Decade of Action: Sustainable, Evidence-based, Impactful: Halmstad, Sweden, 9-11 June 2021. Halmstad University Press. Montakhabi, M., van der Graaf, S., Ballon, P., Walravens, N. & Vanhaverbeke, W.http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-44872

Letter

Time of day as indicator of adolescent alcohol intoxication emergency department presentations (2021)Archives of disease in childhood, 106(12), 1241-1243. de Veld, L., Speller, A., van Hoof, J. & van der Lely, N.https://doi.org/10.1136/archdischild-2020-321209

Paper

Coauthoring direction when voices are many and authority is ambiguous (2021)[Contribution to conference › Paper] 71st Annual International Communication Association conference 2021. Nathues, E., Endedijk, M. & van Vuuren, M.The Effects of Omni-Channel Retailing on Promotional Strategy (2021)[Contribution to conference › Paper] 20th International Marketing Trends Conference, IMTC 2021. Schrotenboer, D. W., Constantinides, E., de Vries, S. A. & Herrando, C.Alterations of a visual and how they work for and at the boundaries of an interorganizational team: A multimodal exploration (2021)[Contribution to conference › Paper] 81st Annual Meeting of the Academy of Management, AOM 2021. Nathues, E., van Vuuren, M. & Endedijk, M.The impact of artificial intelligence application on customer engagement (2021)[Contribution to conference › Paper] 20th International Marketing Trends Conference 2021. Yu, X., Constantinides, E., Herrando, C. & de Vries, S. A.The many paths one picture can paint: Tracing a visual’s boundary work (2021)[Contribution to conference › Paper] 37th EGOS Colloquium 2021 . Nathues, E., van Vuuren, M. & Endedijk, M.

Preprint

Older Adults’ Attrition to Web-Based Health Interventions: Survival Analysis Within an Observational Cohort Study (2021)[Working paper › Preprint]. Social Science Research Network (SSRN). Hurmuz, M. Z. M., Jansen-Kosterink, S. M., Hermens, H. J. & van Velsen, L.https://doi.org/10.2139/ssrn.3815762

Report

Literature review about the science-journalism relationship: ENJOI D5.1 (2021)[Book/Report › Report]. Jong, A. d. & Dijkstra, A. M.https://doi.org/10.5281/zenodo.7472850Methodology for continuous evaluation: ENJOI D5.2 (2021)[Book/Report › Report]. Dijkstra, A. M. & Jong, A. d.https://doi.org/10.5281/zenodo.6208110Mediawijsheid: Conceptualisering en belang in een gemedieerde samenleving. Lacunes in bestaand onderzoek en beleid (2021)[Book/Report › Report]. University of Twente. van Deursen, A. J. A. M. & Helsper, E. J.https://www.utwente.nl/en/centrefordigitalinclusion/Files/mediawijsheid-conceptualisering-en-belang-vandeursen-helsper.pdfBij- en omscholing en automatisering in Nederland: Kansen en beperkingen (2021)[Book/Report › Report]. University of Twente. Jansen, G., Janssen, S., Kuhn-Nelen, A., Levels, M. & Voermans, L.https://doi.org/10.3990/1.9789036552196youth Digital Skills Indicator: German questionnaire (2021)[Book/Report › Report]. ySkills. Waechter, N., van Deursen, A. J. A. M., Helsper, E. J., Schneider, L. S. & van Laar, E.https://doi.org/10.5281/zenodo.5076513youth Digital Skills Indicator: Italian questionnaire (2021)[Book/Report › Report]. ySkills. Mascheroni, G., van Deursen, A. J. A. M., Helsper, E. J., Schneider, L. S. & van Laar, E.https://doi.org/10.5281/zenodo.5076564youth Digital Skills Indicator: Finnish questionnaire (2021)[Book/Report › Report]. ySkills. Mannerström, R., Helsper, E. J., Schneider, L. S., van Deursen, A. J. A. M. & van Laar, E.https://doi.org/10.5281/zenodo.5076526youth Digital Skills Indicator (2021)[Book/Report › Report]. ySkills. Helsper, E. J., Schneider, L., van Deursen, A. J. A. M. & van Laar, E.https://doi.org/10.5281/zenodo.4620874youth Digital Skills Indicator: Estonian questionnaire (2021)[Book/Report › Report]. ySkills. Tikerperi, M.-L., Beilmann, M., Kalmus, V., Opermann, S., van Deursen, A. J. A. M., Helsper, E., Schneider, L. & van Laar, E.https://doi.org/10.5281/zenodo.5076536youth Digital Skills Indicator: Polish questionnaire (2021)[Book/Report › Report]. ySkills. Pyzalski, J., Walter, N., Iwanicka, A., Bartkowiak, K., Helsper, E. J., Schneider, L. S., van Deursen, A. J. A. M. & van Laar, E.https://doi.org/10.5281/zenodo.5076548youth Digital Skills Indicator: Portuguese questionnaire (2021)[Book/Report › Report]. ySkills. Ponte, C., Batista, S., Helsper, E. J., Schneider, L. S., van Deursen, A. J. A. M. & van Laar, E.https://doi.org/10.5281/zenodo.5076573youth Digital Skills Indicator: Dutch questionnaire (2021)[Book/Report › Report]. ySkills. van Deursen, A. J. A. M., Helsper, E., Schneider, L. & van Laar, E.https://doi.org/10.5281/zenodo.5076557Internet- en Internet of Things-vaardigheden in Nederland anno 2021 (2021)[Book/Report › Report]. University of Twente. van Deursen, A. J. A. M.https://alexandervandeursen.nl/Joomla/Media/Reports/2021%20-%20Internet%20en%20IoT%20skills_Deursen.pdf

2020

Article

A Steak for Supper if the Cow Did Not Suffer: Understanding the Mechanisms Behind People’s Intention to Purchase Animal Welfare-Friendly (AWF) Meat Products (2020)Journal of agricultural & environmental ethics, 33(3-6), 461-486. Beldad, A. D. & Hegner, S.https://doi.org/10.1007/s10806-020-09834-zHow to apply IoT skills at home: Inequalities in cultural repertoires and its interdependency chains (2020)Poetics, 83. Article 101486. van der Zeeuw, A., van Deursen, A. J. A. M. & Jansen, G.https://doi.org/10.1016/j.poetic.2020.101486Tell me what is on the line and make it personal: Energizing Dutch homeowners through message framing (2020)Energy research & social science, 70. Article 101760. Nab, M., Jansma, S. R. & Gosselt, J. F.https://doi.org/10.1016/j.erss.2020.101760Internet-of-Things Skills Among the General Population: Task-Based Performance Test Using Activity Trackers (2020)JMIR human factors, 7(4). Article e22532. de Boer, P. S., van Deursen, A. J. A. M. & van Rompay, T. J. L.https://doi.org/10.2196/22532Young People’s Digital Interactions from a Narrative Identity Perspective: Implications for Mental Health and Wellbeing (2020)Psychological Inquiry, 31(3), 258-270. Granic, I., Morita, H. & Scholten, H.https://doi.org/10.1080/1047840X.2020.1820225Digital signatures: a tool to prevent and predict dishonesty? (2020)Mind and Society, 19(2), 257-285. Koning, L., Junger, M. & van Hoof, J.https://doi.org/10.1007/s11299-020-00237-1Kissing natural gas goodbye? Homeowner versus tenant perceptions of the transition towards sustainable heat in the Netherlands (2020)Energy research & social science, 69. Article 101694. Jansma, S. R., Gosselt, J. F. & de Jong, M. D. T.https://doi.org/10.1016/j.erss.2020.101694The Personal Touch in Customer Contact: The Influence of a Personal Approach on Customer Relationships and Customer Experience (2020)International Journal of Business Marketing and Management, 5(11), 93-102. Pol, H., Galetzka, M. & Pruyn, A.https://www.ijbmm.com/paper/Nov2020/8340436164.pdfVooruitgang in de wetenschapscommunicatie: Effectieve communicatie met burgers over wetenschap is essentieel, maar niet altijd vanzelfsprekend (2020)Karakter(69), 18-20. Dijkstra, A. M. & de Bakker, L.https://www.tijdschriftkarakter.be/vooruitgang-in-de-wetenschapscommunicatie/A method to compare the delivery of psychiatric care for people with treatment-resistant schizophrenia (2020)International journal of environmental research and public health, 17(20). Article 7527. Alonso-Solís, A., Ochoa, S., Grasa, E., Rubinstein, K., Caspi, A., Farkas, K., Unoka, Z., Usall, J., Huerta-Ramos, E., Isohanni, M., Seppälä, J., Reixach, E., Berdún, J., Corripio, I., Alcalde, F., D’amico, E., Almazán, C., Bitter, I., Baccinelli, W., … Simonetti, V.https://doi.org/10.3390/ijerph17207527How Large Information Technology Companies Use Twitter: Arrangement of Corporate Accounts and Characteristics of Tweets (2020)Journal of business and technical communication, 34(4), 364-392. Zhang, S., Gosselt, J. F. & de Jong, M. D. T.https://doi.org/10.1177/1050651920932191Inductively Versus Deductively Structured Product Descriptions: Effects on Chinese and Western Readers (2020)Journal of business and technical communication, 34(4), 335-363. Li, Q., Karreman, J. & de Jong, M. D. T.https://doi.org/10.1177/1050651920932192Feeling connected after experiencing digital nature: A survey study (2020)International journal of environmental research and public health, 17(18). Article 6879. van Houwelingen-Snippe, J., van Rompay, T. J. L. & Allouch, S. B.https://doi.org/10.3390/ijerph17186879Mediated interaction rituals: a geography of everyday life and contention in Black Lives Matter (2020)Mobilization, 25(3), 295-313. van Haperen, S., Uitermark, J. & van der Zeeuw, A.https://doi.org/10.17813/1086-671x-25-3-295Digital Inequality During a Pandemic: Quantitative Study of Differences in COVID-19–Related Internet Uses and Outcomes Among the General Population (2020)Journal of medical internet research, 22(8). Article e20073. van Deursen, A. J. A. M.https://doi.org/10.2196/20073Measuring the levels of 21st-century digital skills among professionals working within the creative industries: A performance-based approach (2020)Poetics, 81. Article 101434. van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.https://doi.org/10.1016/j.poetic.2020.101434How logical is safety? An institutional logics perspective on safety at work (2020)Work, 66(1), 135-147. Cornelissen, P. A., van Vuuren, M. & van Hoof, J. J.https://doi.org/10.3233/WOR-203158Taking advantage of the Internet: A qualitative analysis to explain why educational background is decisive in gaining positive outcomes (2020)Poetics, 80. Article 101426. Scheerder, A. J., van Deursen, A. J. A. M. & van Dijk, J. A. G. M.https://doi.org/10.1016/j.poetic.2019.101426Keeping violent offender rehabilitation on track: How the diffusion and redirecting of attentional focus/mood work in the GRIP program (2020)Qualitative Social Work. Paulle, B. & Zeeuw, A. v. d.https://doi.org/10.1177/1473325020921919Practices of Responsible Research and Innovation: A Review (2020)Science and engineering ethics, 26, 533–574. Schuijff, M. J. & Dijkstra, A. M.https://doi.org/10.1007/s11948-019-00167-3Cultural Differences Between Chinese and Western User Instructions: A Content Analysis of User Manuals for Household Appliances (2020)IEEE transactions on professional communication, 63(1), 3-20. Article 8976259. Li, Q., de Jong, M. D. T. & Karreman, J.https://doi.org/10.1109/TPC.2019.2961010Does digital nature enhance social aspirations?: An experimental study (2020)International journal of environmental research and public health, 17(4). Article 1454. van Houwelingen-Snippe, J., van Rompay, T. J. L., de Jong, M. D. T. & Allouch, S. B.https://doi.org/10.3390/ijerph17041454Listen to us: How Dutch subnational governments together use public affairs to create a favorable position in the national and European political arenas (2020)Journal of public affairs, 20(1). Article e1971. Figee, E. L., Gosselt, J. F. & de Jong, M. D. T.https://doi.org/10.1002/pa.1971Technology legitimation in the public discourse: applying the pillars of legitimacy on GM food (2020)Technology analysis & strategic management, 32(2), 195-207. Jansma, S. R., Gosselt, J. F., Kuipers, K. & de Jong, M. D. T.https://doi.org/10.1080/09537325.2019.1648788Age at First Alcohol Use as a Possible Risk Factor for Adolescent Acute Alcohol Intoxication Hospital Admission in the Netherlands (2020)Alcoholism: clinical and experimental research, 44(1), 219-224. de Veld, L., van Hoof, J. J., Ouwehand, S. & van der Lely, N.https://doi.org/10.1111/acer.14226Alcohol Intoxication and Psychological Problems Among Adolescents (2020)Journal of child & adolescent substance abuse, 28(6), 462-473. Croese, E. M. & Hoof, J. J. v.https://doi.org/10.1080/1067828X.2020.1789524Different Shades of Greenwashing: Consumers’ Reactions to Environmental Lies, Half-Lies, and Organizations Taking Credit for Following Legal Obligations (2020)Journal of business and technical communication, 34(1), 38-76. de Jong, M. D. T., Huluba, G. & Beldad, A. D.https://doi.org/10.1177/1050651919874105New Perspectives on Customer Relationships: How Relational Models Influence Customer Experience and How They Are Activated (2020)Journal of relationship marketing, 19(1), 29-51. Pol, H., Galetzka, M. & Pruyn, A.https://doi.org/10.1080/15332667.2019.1664868

Book

The Network Society (2020)[Book/Report › Book]. Sage. van Dijk, J. A. G. M.The Digital Divide (2020)[Book/Report › Book]. Polity Press. van Dijk, J. A. G. M.

Book editing

Science communication. An introduction (2020)[Book/Report › Book editing]. World Scientific Press. van Dam, F., de Bakker, L., Dijkstra, A. M. & Jensen, E. A.https://doi.org/10.1142/11541

Chapter

Serious games: Play for change (2020)In The Video Game Debate 2: Revisiting the Physical, Social, and Psychological Effects of Video Games (pp. 19-40) (Routledge Debates in Digital Media Studies). Routledge. Jacobs, R. S.The Impact of Advertising Appeals on Consumers’ Perception of an Advertisement for a Technical Product and the Moderating Roles of Endorser Type and Endorser Age (2020)In Marketing Opportunities and Challenges in a Changing Global Marketplace. AMSAC 2019 (pp. 189-199) (Developments in Marketing Science: Proceedings of the Academy of Marketing Science). Springer. Skupin, K., Beldad, A. & Tempelman, M.https://doi.org/10.1007/978-3-030-39165-2_85The Netherlands: from the first science information officers to the Dutch Research Agenda (2020)In Communicating Science: A Global Perspective (pp. 597-615). Australian National University. Dijkstra, A. M., van Dam, F. & Van der Sanden, M.https://doi.org/10.22459/CS.2020Research in Science Communication (2020)In Science communication: An introduction (pp. 223-253). World Scientific Press. Dijkstra, A. M. & Cormick, C.https://doi.org/10.1142/9789811209888_0010Setting the scene (2020)In Science communication: An introduction (pp. 1-17). World Scientific Press. Dijkstra, A. M., de Bakker, L., van Dam, F. & Jensen, E. A.https://doi.org/10.1142/9789811209888_0001The process of communicating science (2020)In Science communication: An introduction (pp. 43-64). World Scientific Press. Wehrmann, C. & Dijkstra, A. M.https://doi.org/10.1142/9789811209888_0003

Conference contribution

Comparing the Effects of Paper and Mobile Augmented Reality Instructions to Guide Assembly Tasks (2020)In Proceedings - 2020 IEEE International Professional Communication Conference, ProComm 2020 (pp. 96-104). Article 9201232 (IEEE International Professional Communication Conference; Vol. 2020-July). IEEE. Yang, Y., Karreman, J. & De Jong, M.https://doi.org/10.1109/ProComm48883.2020.00021The Influence of Privacy on the Acceptance of Technologies for Assisted Living (2020)In Human Aspects of IT for the Aged Population. Healthy and Active Aging - 6th International Conference, ITAP 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Proceedings (pp. 463-473) (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12208 LNCS). Springer. Jaschinski, C., Ben Allouch, S., Peters, O. & van Dijk, J.https://doi.org/10.1007/978-3-030-50249-2_33Chinese Developers’ Information Behaviors When Using Technical Documentation (2020)In 2020 IEEE International Professional Communication Conference (ProComm) (pp. 146-153) (IEEE International Professional Communication Conference (ProComm); Vol. 2020). IEEE. Gao, Z., Ming, K. & Yu, J.https://doi.org/10.1109/ProComm48883.2020.00030Reading Time Prediction Model on Chinese Technical Documentation (2020)In 2020 IEEE International Professional Communication Conference (ProComm) (pp. 161-167) (IEEE International Professional Communication Conference (ProComm); Vol. 2020). IEEE. Gao, Z., Li, F. & Yu, J.https://doi.org/10.1109/ProComm48883.2020.00046What Makes It Findable?: An Exploration on User Search Behavior and the Findability of Technical Documentation (2020)In 2020 IEEE International Professional Communication Conference (ProComm) (pp. 154-160) (IEEE International Professional Communication Conference (ProComm); Vol. 2020). IEEE. Gao, Z., Gao, Y. & Yu, J.https://doi.org/10.1109/ProComm48883.2020.00031

PhD Thesis - Research external, graduation UT

Are you feeling served: The embodied experience of hospitality in service environments (2020)[Thesis › PhD Thesis - Research external, graduation UT]. University of Twente. Pijls-Hoekstra, R.https://doi.org/10.3990/1.9789036550666

2019

Abstract

Exploring the potential of virtual reality in patient education: The case of chronic kidney patients (2019)[Contribution to conference › Abstract] Supporting Health by Technology 2019. van Praet, Y. A. J., Drossaert, H. C., van Zijl, E. & van Hoof, J.

Article

In Automatic We Trust: Investigating the Impact of Trust, Control, Personality Characteristics, and Extrinsic and Intrinsic Motivations on the Acceptance of Autonomous Vehicles (2019)International journal of human-computer interaction, 35(19), 1769-1780. Hegner, S. M., Beldad, A. D. & Brunswick, G. J.https://doi.org/10.1080/10447318.2019.1572353Comfortable seating: The influence of seating comfort and acoustic comfort on customers’ experience of hospitality in a self-service restaurant (2019)Applied ergonomics, 81. Article 102902. Pijls-Hoekstra, R., Galetzka, M., Groen, B. H. & Pruyn, A. T. H.https://doi.org/10.1016/j.apergo.2019.102902Determinants of 21st-century digital skills: A large-scale survey among working professionals (2019)Computers in human behavior, 100, 93-104. van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.https://doi.org/10.1016/j.chb.2019.06.017Negative outcomes of Internet use: A qualitative analysis in the homes of families with different educational backgrounds (2019)The Information society, 35(5), 286-298. Scheerder, A. J., van Deursen, A. J. A. M. & van Dijk, J. A. G. M.https://doi.org/10.1080/01972243.2019.1649774Exploring the Creative Industries: Toward a Classification by Process and Job Functions (2019)Journal of Innovation Management, 7(3), 69-95. Koehorst, M. M., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.https://doi.org/10.24840/2183-0606_007.003_0005Internet use in the home: Digital inequality from a domestication perspective (2019)New media & society, 21(10), 2099-2118. Scheerder, A. J., van Deursen, A. J. A. M. & van Dijk, J. A. G. M.https://doi.org/10.1177/1461444819844299Measuring perceived cleanliness in service environments: Scale development and validation (2019)International journal of hospitality management, 83, 11-18. Vos, M. C., Galetzka, M., Mobach, M., van Hagen, M. & Pruyn, A. T. H.https://doi.org/10.1016/j.ijhm.2019.04.005Managing corporate social responsibility (CSR) together: The effects of stakeholder participation and third-party organization (TPO) endorsement on CSR initiative effectiveness (2019)Corporate Reputation Review, 23, 225-240. Beldad, A. D., Seijdel, C. T. & de Jong, M. D. T.https://doi.org/10.1057/s41299-019-00082-0My Colleagues Are My Friends: The Role of Facebook Contacts in Employee Identification (2019)Management communication quarterly, 33(3), 307-328. Bartels, J., van Vuuren, M. & Ouwerkerk, J. W.https://doi.org/10.1177/0893318919837944Putting the privacy paradox to the test: Online privacy and security behaviors among users with technical knowledge, privacy awareness, and financial resources (2019)Telematics and informatics, 41, 55-69. Barth, S., de Jong, M. D. T., Junger, M., Hartel, P. H. & Roppelt, J. C.https://doi.org/10.1016/j.tele.2019.03.003The role of consumer age and financial profit in vendor compliance for underage alcohol sales (2019)European journal of public health, 29(4), 758-760. van Hoof, J. J.https://doi.org/10.1093/eurpub/ckz031Citizens' intentions to participate in governmental co-creation initiatives: Comparing three co-creation configurations (2019)Government information quarterly, 36(3), 490-500. de Jong, M. D. T., Neulen, S. & Jansma, S. R.https://doi.org/10.1016/j.giq.2019.04.003The sequential and conditional nature of 21st-century digital skills (2019)International journal of communication, 13, 3462-3487. van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.https://ijoc.org/index.php/ijoc/article/view/10925Inequalities in the social use of the Internet of things: A capital and skills perspective (2019)New media & society, 21(6), 1344-1361. van der Zeeuw, A., van Deursen, A. J. & Jansen, G.https://doi.org/10.1177/1461444818821067Served straight up: Effects of verticality cues on taste evaluations and luxury perceptions (2019)Appetite, 135, 72-78. van Rompay, T. J. L., van Hoof, J. J., Rorink, J. & Folsche, M.https://doi.org/10.1016/j.appet.2019.01.002The taste of touch: Enhancing saltiness impressions through surface texture design (2019)Food quality and preference, 73, 248-254. van Rompay, T. J. L. & Groothedde, S.https://doi.org/10.1016/j.foodqual.2018.11.003Why Would I Use This in My Home?: A Model of Domestic Social Robot Acceptance (2019)Human-computer interaction, 34(2), 115-173. de Graaf, M. M. A., Ben Allouch, S. & van Dijk, J. A. G. M.https://doi.org/10.1080/07370024.2017.1312406Accepting the Internet-of-Things in our homes: The role of user skills (2019)Telematics and informatics, 36, 147-156. de Boer, P. S., van Deursen, A. J. A. M. & van Rompay, T. J. L.https://doi.org/10.1016/j.tele.2018.12.004Insights from China for a global perspective on a responsible science-society relationship (2019)Cultures of Science, 2(1), 65-76. Dijkstra, A. M. & Yin, L.https://doi.org/10.1177/209660831900200106Won’t Get Fooled Again: The Effects of Internal and External CSR ECO-Labeling (2019)Journal of business ethics, 155(2), 413-424. Gosselt, J. F., van Rompay, T. J. L. & Haske, L.https://doi.org/10.1007/s10551-017-3512-8Listening to the ones who care: exploring the perceptions of informal caregivers towards ambient assisted living applications (2019)Journal of ambient intelligence and humanized computing, 10, 761-778. Jaschinski, C. & Ben Allouch, S.https://doi.org/10.1007/s12652-018-0856-6Into the light: effects of the presence of cleaning staff on customer experience (2019)Facilities, 37(1/2), 91-102. Vos, M. C., Sauren, J., Knoop, O., Galetzka, M., Mobach, M. & Pruyn, A. T. H.https://doi.org/10.1108/F-10-2017-0105The first-level digital divide shifts from inequalities in physical access to inequalities in material access (2019)New media & society, 21(2), 354-375. van Deursen, A. J. A. M. & van Dijk, J. A. G. M.https://doi.org/10.1177/1461444818797082A robot as your colleague? (2019)Tijdschrift voor human factors, 44(3), 12-15. de Graaf, M. & Janssen, S.https://www.humanfactors.nl/tijdschrift/download/nummer-3-oktober-2019/191Playing against abuse: Effects of procedural and narrative persuasive games (2019)Journal of Games, Self, & Society, 1(1), 97-120. Jacobs, R. S., Jansz, J. & Kneer, J.https://doi.org/10.1184/R1/7857578Twenty-first century digital skills for the creative industries workforce: Perspectives from industry experts (2019)First monday, 24(1). van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.https://journals.uic.edu/ojs/index.php/fm/article/view/9476

Conference article

Conference contribution

Beyond Clippy's counsel: Word processor feature underuse among the digital generation (2019)In 2019 IEEE International Professional Communication Conference (ProComm) (pp. 145-153). Article 8804531. IEEE. Jacobs, R. S., Karreman, J. & Botma, J.https://doi.org/10.1109/ProComm.2019.00033Chinese Technical Communicators' Opinions on Cultural Differences between Chinese and Western User Manuals (2019)In 2019 IEEE International Professional Communication Conference (ProComm) (pp. 30-36). Article 8804552. IEEE. Li, Q., Karreman, J. & de Jong, M. D. T.https://doi.org/10.1109/ProComm.2019.00011Initial Exploration of Ideal Line Length for Chinese Technical Text (2019)In 2019 IEEE International Professional Communication Conference (ProComm) (pp. 243-247). Article 8804606 (IEEE International Professional Communication Conference; Vol. 2019). IEEE. Gao, Z. & Han, G.https://doi.org/10.1109/ProComm.2019.00050Workshop: Curriculum Development for Technical Communication in a Digitalized World Based on the TecCOMFrame Competence Framework (2019)In 2019 IEEE International Professional Communication Conference (ProComm) (pp. 259-261). Article 8804542. IEEE. Cleary, Y., Karreman, J., Meex, B. & Closs, S.https://doi.org/10.1109/ProComm.2019.00056Using laddering to understand the use of gamified wearables by seniors (2019)In ICT4AWE 2019 - Proceedings of the 5th International Conference on Information and Communication Technologies for Ageing Well and e-Health (pp. 92-103). SCITEPRESS. Reitsma, A., Spil, T. & De Vries, S.https://doi.org/10.5220/0007708600920103“I Am the Eye in the Sky – Can You Read My Mind?” How to Address Public Concerns Towards Drone Use (2019)In Persuasive Technology: Development of Persuasive and Behavior Change Support Systems: 14th International Conference, PERSUASIVE 2019, Proceedings (pp. 103-114) (Lecture Notes in Computer Science; Vol. 11433). Springer. Oltvoort, A., de Vries, P., van Rompay, T. & Rosen, D.https://doi.org/10.1007/978-3-030-17287-9_9Influencing Customer Experience by Activating Relationship Norms (2019)In Finding New Ways to Engage and Satisfy Global Customers: Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC) (pp. 211-225) (Developments in Marketing Science: Proceedings of the Academy of Marketing Science). Springer. Pol, H., Galetzka, M. & Pruyn, A. T. H.https://doi.org/10.1007/978-3-030-02568-7_56Designing Metrics to Evaluate the Help Center of Baidu Cloud (2019)In SIGDOC 2019: Proceedings of the 37th ACM International Conference on the Design of Communication. Article 28 (SIGDOC 2019 - Proceedings of the 37th ACM International Conference on the Design of Communication). ACM Press. Gao, Z., Gao, Y. & Xu, J.https://doi.org/10.1145/3328020.3353936

Editorial

Editorial: Special Issue on Cloud-Based Opportunities for Online Communities (2019)International journal of web based communities, 15(3), 209-211. Varadarajan, V., Subramaniyaswamy, V., Kommers, P. & Simmerling, M.https://www.inderscience.com/info/dl.php?filename=2019/ijwbc-6447.pdfEditorial: Special Issue on New Developments in Lifelong Learning Environments (2019)International journal of continuing engineering education and life-long learning, 29(3), 149-150. Kommers, P. & Simmerling, M.https://www.inderscience.com/info/dl.php?filename=2019/ijceell-6396.pdfEditorial: Special Issue on Web-Based Communities and the Emerging Transitions in Politics (2019)International journal of web based communities, 15(2), 101-103. Kommers, P. & Simmerling, M.https://www.inderscience.com/info/dl.php?filename=2019/ijwbc-6390.pdf

Paper

A Framework of Unsupervised Machine Learning Algorithms for User Profiling (2019)[Contribution to conference › Paper] 48th Annual European Marketing Academy (EMAC) Conference. Kuiper, E., Constantinides, E., de Vries, S. A., Marinescu-Muster, R. F. & Metzner, F.Examining the sequentiality of 21st-century digital skills: A path analysis (2019)[Contribution to conference › Paper] 69th Annual International Communication Association Conference 2019. van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.Two-Stage Clustering Approaches for Customer Profiling: A Practical Framework (2019)[Contribution to conference › Paper] 27th Annual High Technology Small Firms Conference, HTSF 2019. Kuiper, E., Constantinides, E. & de Vries, S. A.Marketing a transparent Artificial Intelligence (AI): A preliminary study on message design (2019)[Contribution to conference › Paper] 18th International Marketing Trends Conference 2019. Wind, A., Constantinides, E. & de Vries, S.Trends in mobile customer journeys: Are you ready for mobile customer decision-making? (2019)[Contribution to conference › Paper] 18th International Marketing Trends Conference 2019. Schurink, E., Constantinides, E. & de Vries, S. A.Bridges or blocks: How objects cross or enact boundaries in interorganizational teams. (2019)[Contribution to conference › Paper] 35th EGOS Colloquium. Nathues, E., van Vuuren, M., Hubers, M. D. & Endedijk, M.Discourse at play: Construction and professionalism of video-based game reviews (2019)[Contribution to conference › Paper] DiGRA 2019. Jacobs, R. S. & Duyvestijn, Z.https://dl.digra.org/index.php/dl/article/view/1071Managing Digitalization in Public Organizations (2019)[Contribution to conference › Paper] 11th Biannual International Conference of the Dutch HRM Network 2019. Bos-Nehles, A. C., Escolano Balkema, M. & van Vuuren, M.

Working paper

Pilot Samen grondwaterpeilen: Rapportage Onderzoek WP4 (2019)[Working paper › Working paper]. University of Twente. Dijkstra, A. M., Heerink, R. & van den Berg, M.Higher Education Institutes and the Twente Board: Policy Report (2019)[Working paper › Working paper]. Center for Higher Education Policy Studies (CHEPS). Ahoba-Sam, R., Atta Owusu, K., Evers, G., Fonseca, L., Kopelyan, S., Meloyan, A., Nguyen, H., Salomaa, M., Alpaydin, U. A. R., Cinar, R., Fernandez-Guerrero, D., Germain-Alamartine, E., Manrique, S., Moghadam-Saman, S., Nieth, L. & Schuijff, M. J.https://doi.org/10.3990/4.2535-5686.2019.01

2018

Abstract

Opting opt-in or out?: How defaults affect data protective behaviors (2018)[Contribution to conference › Abstract] Amsterdam Privacy Conference 2018. van Ooijen, I.May we Collect your Digital Identity?: How Framing User Data as part of the Digital Identity affects Perceived Ownership and Data Disclosure Behaviors (2018)[Contribution to conference › Abstract] 13th International IFIP Summer School on Privacy and Identity Management 2018. van Ooijen, I. & Kamleitner, B.

Article

Does the GDPR Enhance Consumers' Control over Personal Data?: An Analysis From a Behavioural Perspective (2018)Journal of consumer policy. van Ooijen, I. & Vrabec, H.https://doi.org/10.1007/s10603-018-9399-721st-Century digital skills instrument aimed at working professionals: Conceptual development and empirical validation (2018)Telematics and informatics, 35(8), 2184-2200. van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.https://doi.org/10.1016/j.tele.2018.08.006Understanding the Intention to Write Reviews for Mobile Apps among German Users: Testing the Expanded Theory of Planned Behavior Using a Structural Equation Modeling Approach (2018)Journal of Technology in Behavioral Science, 3, 301-311. Beldad, A. D. & Voutsas, C.https://doi.org/10.1007/s41347-018-0063-5Mapping and visualization: selected examples of international research networks (2018)Journal of information, communication and ethics in society, 16(4), 381-400. Smyrnova-Trybulska, E., Morze, N., Kuzminska, O. & Kommers, P.https://doi.org/10.1108/JICES-03-2018-0028It takes time to tango: The relative importance of values versus traits in consumer brand relationships (2018)Journal of Consumer Behaviour, 17(6), 532-541. Voorn, R. J. J., van der Veen, G., van Rompay, T. J. L. & Pruyn, A. T. H.https://doi.org/10.1002/cb.1737The influence of the presentation of camera surveillance on cheating and pro-social behavior (2018)Frontiers in psychology, 9(OCT). Article 1937. Jansen, A. M., Giebels, E., van Rompay, T. J. L. & Junger, M.https://doi.org/10.3389/fpsyg.2018.01937Does attention to health labels predict a healthy food choice?: An eye-tracking study (2018)Food quality and preference, 69, 57-65. Fenko, A., Nicolaas, I. & Galetzka, M.https://doi.org/10.1016/j.foodqual.2018.05.012Revisiting public debate on Genetic Modification and Genetically Modified Organisms. Explanations for contemporary Dutch public attitudes (2018)Journal of Science Communication, 17(4). Article A01. Hanssen, L., Dijkstra, A. M., Sleenhoff, S., Frewer, L. J. & Gutteling, J. M.https://doi.org/10.22323/2.17040201Social network site skills for communication professionals: Conceptualization, operationalization, and an empirical Investigation (2018)IEEE transactions on professional communication, 62(1), 43-54. van Deursen, A. J. A. M., Verlage, C. & van Laar, E.https://doi.org/10.1109/TPC.2018.2867168Characteristics of Adolescents With Acute Alcohol Intoxication: Role of Population Density (2018)Journal of child & adolescent substance abuse, 27(5-6), 277-282. van Hoof, J. J., Schreurs, C. J. & van der Lely, N.https://doi.org/10.1080/1067828X.2018.1481480The framing of alcohol in (non-)sponsored movies: A comparative content analysis of alcohol advertising and portrayals in sponsored and non-sponsored Dutch movies (2018)Drugs : education, prevention and policy, 25(5), 365-375. Gosselt, J., van Hoof, J. & Kokkeler, L.https://doi.org/10.1080/09687637.2017.1296932Determinants of Fair Trade Product Purchase Intention of Dutch Consumers According to the Extended Theory of Planned Behaviour: The Moderating Role of Gender (2018)Journal of consumer policy, 41(3), 191-210. Beldad, A. & Hegner, S.https://doi.org/10.1007/s10603-018-9384-1The sweetest punch: Effects of 3D-printed surface textures and graphic design on ice-cream evaluation (2018)Food quality and preference, 68, 198-204. van Rompay, T. J. L., Kramer, L.-M. & Saakes, D.https://doi.org/10.1016/j.foodqual.2018.02.015An experimental study into the effects of self-disclosure and crisis type on brand evaluations – the mediating effect of blame attributions (2018)Journal of product and brand management, 27(5), 534-544. Hegner, S. M., Beldad, A. D. & Hulzink, R.https://doi.org/10.1108/JPBM-05-2017-1478Corporate rebranding: Effects of corporate visual identity changes on employees and consumers (2018)Journal of marketing communications, 24(1), 3-16. Bolhuis, W., de Jong, M. D. T. & van den Bosch, A. L. M.https://doi.org/10.1080/13527266.2015.1067244First- and second-level digital divides in Cuba: Differences in Internet motivation, access, skills and usage (2018)First monday, 23(8). van Deursen, A. & Andrade, L. S.https://doi.org/10.5210/fm.v23i8.8258Exploring cleanliness in the Dutch facilities management industry: A Delphi approach (2018)Facilities, 36(9/10), 510-524. Vos, M. C., Galetzka, M., Mobach, M. P., van Hagen, M. & Pruyn, A. T. H.https://doi.org/10.1108/F-09-2017-0092A phased framework for long-term user acceptance of interactive technology in domestic environments (2018)New media & society, 20(7), 2582-2603. de Graaf, M. M. A., Ben Allouch, S. & van Dijk, J. A. G. M.https://doi.org/10.1177/1461444817727264Collateral benefits of Internet use: Explaining the diverse outcomes of engaging with the Internet (2018)New media & society, 20(7), 2333-2351. Van Deursen, A. J. A. M. & Helsper, E. J.https://doi.org/10.1177/1461444817715282Functional complexity and Web site design: Evaluating the online presence of UNESCO World Heritage Sites (2018)Journal of business and technical communication, 32(3), 347-372. de Jong, M. D. T. & Wu, Y.https://doi.org/10.1177/1050651918762029Play to Win Over: Effects of Persuasive Games (2018)Psychology of Popular Media Culture, 7(3), 231-240. Jacobs, R. S.https://doi.org/10.1037/ppm0000124You Could Have Just Asked: The Perception of Motivations to Play Violent Video Games (2018)Studies in Media and Communication, 6(2). Kneer, J., Jacobs, R. & Ferguson, C. J.https://doi.org/10.11114/smc.v6i2.3389Any Thing for Anyone? A New Digital Divide in Internet-of-Things Skills (2018)Policy & internet, 10(2), 122-140. van Deursen, A. J. A. M. & Mossberger, K.https://doi.org/10.1002/poi3.171Users' Personal Conceptions of Usability and User Experience of Electronic and Software Products (2018)IEEE transactions on professional communication, 61(2), 116-132. Haaksma, T. R., de Jong, M. D. T. & Karreman, J.https://doi.org/10.1109/TPC.2018.2795398Coworkers’ Perspectives on Mentoring Relationships (2018)Group & organization management, 43(2), 245-272. Janssen, S., Tahitu, J., van Vuuren, M. & de Jong, M. D. T.https://doi.org/10.1177/1059601116669641Conveying facial expressions to blind and visually impaired persons through a wearable vibrotactile device (2018)PLoS ONE, 13(3). Article e0194737. Buimer, H. P., Bittner, M., Kostelijk, T., van der Geest, T. M., Nemri, A., van Wezel, R. J. A. & Zhao, Y.https://doi.org/10.1371/journal.pone.0194737Direct Clinical Health Effects of the Consumption of Alcohol Mixed With Energy Drink in Dutch Adolescents (2018)Journal of child & adolescent substance abuse, 27(2), 125-132. Nienhuis, K., van Hoof, J. J. & van der Lely, N.https://doi.org/10.1080/1067828X.2018.1424669Technological start-ups in the innovation system: an actor-oriented perspective (2018)Technology analysis & strategic management, 30(3), 282-294. Jansma, S. R., Gosselt, J. F. & de Jong, M. D. T.https://doi.org/10.1080/09537325.2017.1308480Should the shady steal thunder?: The effects of crisis communication timing, pre-crisis reputation valence, and crisis type on post-crisis organizational trust and purchase intention (2018)Journal of contingencies and crisis management, 26(1), 150-163. Beldad, A. D., van Laar, E. & Hegner, S. M.https://doi.org/10.1111/1468-5973.12172How strong is your coffee?: The influence of visual metaphors and textual claims on consumers' flavor perception and product evaluation (2018)Frontiers in psychology, 9. Article 53. Fenko, A., de Vries, R. & van Rompay, T.https://doi.org/10.3389/fpsyg.2018.00053The Internet of Things: The Next Big Thing for New Product Development? (2018)Journal of Marketing Trends, 5(1), 159-176. Oliana, R., Constantinides, E. & de Vries, S.https://marketing-trends-congress.com/fr/node/33Acute Alcohol Intoxication: Differences in School Levels and Effects on Educational Performance (2018)Journal of child & adolescent substance abuse, 27(1), 42-46. van Hoof, J. J., Klerk, F. A. & van der Lely, N.https://doi.org/10.1080/1067828X.2017.1396515Expanding the Technology Acceptance Model with the Inclusion of Trust, Social Influence, and Health Valuation to Determine the Predictors of German Users’ Willingness to Continue using a Fitness App: A Structural Equation Modeling Approach (2018)International journal of human-computer interaction, 34(9), 882-893. Beldad, A. D. & Hegner, S.https://doi.org/10.1080/10447318.2017.1403220Exploring the Internet Access of Indonesian SME Entrepreneurs (2018)International Journal of Business, 23(3), 235-247. Yuldinawati, L., van Deursen, A. J. A. M. & van Dijk, J. A. G. M.Identifying competence characteristics for excellent communication professionals: A work field perspective (2018)Journal of communication management, 22(2), 233-252. Fuller, M., Heijne-Penninga, M., Kamans, E., van Vuuren, M., de Jong, M. & Wolfensberger, M.https://doi.org/10.1108/JCOM-07-2016-0051Making Green Stuff?: Effects of Corporate Greenwashing on Consumers (2018)Journal of business and technical communication, 32(1), 77-112. de Jong, M. D. T., Harkink, K. M. & Barth, S.https://doi.org/10.1177/1050651917729863Regional public affairs activities in The Netherlands: How to gain ground in the national and European arena (2018)European urban and regional studies, 25(1), 24-39. Figee, E. L., Gosselt, J. F., Linders, P. & de Jong, M. D. T.https://doi.org/10.1177/0969776416674061Strategies and cues adolescents use to assess the age of an online stranger (2018)Information, communication and society, 21(8), 1168-1185. Groenestein, M. P., Baas, N., van Deursen, A. J. A. M. & de Jong, M. D. T.https://doi.org/10.1080/1369118X.2017.1309443The relationship between birth order and acute alcohol intoxication among Dutch adolescents (2018)Journal of child & adolescent substance abuse, 27(5-6), 334-340. de Veld, L., Wolberink, I. M., van Hoof, J. J. & van der Lely, N.https://doi.org/10.1080/1067828X.2018.1544103

Book

Book editing

Tekstanalyse: Methoden en Toepassingen (2018)[Book/Report › Book editing]. Van Gorcum. Karreman, J. & van Enschot, R.

Chapter

Full-bodied taste: On the embodied origins of product perception and sensory evaluation (2018)In Multisensory Packaging: Designing New Product Experiences (pp. 163-190). Springer. van Rompay, T. J. L. & Fennis, B. M.https://doi.org/10.1007/978-3-319-94977-2_7Consumer-Driven product design (2018)In Methods in Consumer Research, Volume 2: Alternative Approaches and Special Applications (pp. 427-462). Elsevier. Fenko, A. & van Rompay, T. J. L.https://doi.org/10.1016/B978-0-08-101743-2.00018-2Afterword: the state of digital divide theory (2018)In Theorizing Digital Divides (pp. 199-206). Routledge. van Dijk, J. A. G. M.Coherentieanalyse (2018)In Tekstanalyse: Methoden en Toepassingen (pp. 41-98). Van Gorcum. Karreman, J. & Hustinx, L.Functionele Analyse (2018)In Tekstanalyse: Methoden en toepassingen (pp. 1-40). Van Gorcum. Karreman, J. & van Enschot, R.The Importance of Values for Brand Purchase: A Managerial Contribution: An Abstract (2018)In Marketing Transformation: Marketing Practice in an Ever Changing World: Proceedings of the 2017 Academy of Marketing Science (AMS) World Marketing Congress (WMC) (pp. 217-218) (Developments in Marketing Science: Proceedings of the Academy of Marketing Science). Springer. Voorn, R., van der Veen, G., van Rompay, T. J. L., Hegner, S. M. & Pruyn, A. T. H.https://doi.org/10.1007/978-3-319-68750-6_64

Conference article

The Psychological Value of Time (2018)Transportation research procedia, 31, 47-55. Galetzka, M., Pruyn, A., van Hagen, M., Vos, M., Moritz, B. & Gostelie, F.https://doi.org/10.1016/j.trpro.2018.09.045

Conference contribution

Entertaining or functional: An analysis of visuals in Chinese and Western household appliance manuals (2018)In Proceedings - 2018 IEEE International Professional Communication Conference, ProComm 2018 (pp. 90-97). Article 8476836. IEEE. Li, Q., Karreman, J. & De Jong, M. D. T.https://doi.org/10.1109/ProComm.2018.00029Instructional videos for seniors over 75: The effects of addressing potential errors in user instructions (2018)In Proceedings - 2018 IEEE International Professional Communication Conference, ProComm 2018 (pp. 107-112). Article 8476838. IEEE. Scheepens, M., Karreman, J. & De Jong, M.https://doi.org/10.1109/ProComm.2018.00031TecCOMFrame: Developing prototype technical communication curricula (2018)In 2018 IEEE International Professional Communication Conference, ProComm 2018 (pp. 69-73). Article 8476832. IEEE. Karreman, J., Cleary, Y., Closs, S., Drazek, Z., Engberg, J., Ghenghea, V., Meex, B., Minacori, P., Muller, J. & Straub, D.https://doi.org/10.1109/ProComm.2018.00025Because it’s good for my feeling of self-worth: Testing the expanded theory of planned behavior to predict Greek users’ intention to review mobile apps (2018)In Social Computing and Social Media. Technologies and Analytics: 10th International Conference, SCSM 2018, Held as Part of HCI International 2018, Proceedings (pp. 126-136) (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10914 LNCS). Springer. Voutsas, C., Beldad, A. & Tempelman, M.https://doi.org/10.1007/978-3-319-91485-5_9Designing for Lifelong Sports Experience (2018)In Proceedings of DRS2018 (pp. 2216) (Proceedings of the Design Research Society; Vol. 5). Design Research Society. Karahanoglu, A., van Rompay, T. & Ludden, G. D. S.https://doi.org/10.21606/drs.2018.v5Opting opt-in or out?: Effects of Defaults on Psychological Ownership and Valuation of Personal Data (2018)In Advances in Consumer Research (Advances in Consumer Research). van Ooijen, I.Responses to Online Behavioral Advertising Disclosures: Effects of Source Integrity and Perceived Hypocrisy on Advertising Effectiveness (2018)In Advances in Consumer Research (Advances in Consumer Research; Vol. 46). Association for Consumer Research (ACR). van Ooijen, I.

Paper

Does the type of access device influence the online buying behavior?: An explorative study (2018)[Contribution to conference › Paper] 47th EMAC Annual Conference. Constantinides, E., de Weerd-Nederhof, P. C., de Vries, S. A. & Fabian, N.Determinants of 21st-century digital skills: A systematic literature review (2018)[Contribution to conference › Paper] 68th Annual International Communication Association Conference 2018. van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.Gamified Wearables in Obesity Therapy for Youth (2018)[Contribution to conference › Paper] 24th Americas Conference on Information Systems 2018. Schulz, L., Spil, A. A. M. & de Vries, S. A.Introducing a ventriloquial framework: How teams ventriloquize voices in visionary talk (2018)[Contribution to conference › Paper] 34th EGOS Colloquium: Surprise in and around Organizations 2018<br/>. Nathues, E., van Vuuren, M. & Cooren, F.

PhD Thesis - Research UT, graduation UT

PhD Thesis - Research external, graduation UT

Report

Digitale ongelijkheid in Nederland anno 2018 (2018)[Book/Report › Report]. University of Twente. van Deursen, A.http://www.alexandervandeursen.nl/Joomla/Media/Reports/2018_Digitale_Ongelijkheid_vanDeursen.pdfReconnecting the University to the Region of Twente: Findings from the RUNIN-Design Lab Think Tank (2018)[Book/Report › Report]. University of Twente. Fonseca, L., Manrique, S., Nguyen, H. T., Benneworth, P., Atta-Owusu, K., Cinar, R., Fernández Guerrero, D., Kopelyan, S., Moghadam-Saman, S., Salomaa, M., Alpaydin, U. A. R., Evers, G., Germain-Alamartine, E., Meloyan, A., Nieth, L. & Schuijff, M.https://strathprints.strath.ac.uk/73161/Gebruik van Internet Of Things in Nederland anno 2018 (2018)[Book/Report › Report]. University of Twente. van Deursen, A., van der Zeeuw, A., de Boer, P., Jansen, G. & van Rompay, T.

Review article

Cleanliness unravelled: a review and integration of literature (2018)Journal of Facilities Management, 16(4), 429 - 451. Vos, M. C., Galetzka, M., Mobach, M., van Hagen, M. & Pruyn, A. T. H.https://doi.org/10.1108/JFM-06-2017-0025

2017

Abstract

The importance of values for brand purchase: A managerial contribution (2017)[Contribution to conference › Abstract] 2017 AMS World Marketing Congress 2017. Voorn, R. J. J., van der Veen, G., van Rompay, T. J. L., Hegner, S. & Pruyn, A. T. H.

Article

Exploring Determinants of Patient Adherence to a Portal-Supported Oncology Rehabilitation Program: Interview and Data Log Analyses (2017)JMIR Rehabilitation and Assistive Technologies, 4(2), e12. Buimer, H. P., Tabak, M., van Velsen, L., van der Geest, T. & Hermens, H.https://doi.org/10.2196/rehab.6294Determinants of Internet skills, use and outcomes: A systematic review of the second- and third-level digital divide (2017)Telematics and informatics, 34(8), 1607-1624. Scheerder, A., van Deursen, A. & van Dijk, J.https://doi.org/10.1016/j.tele.2017.07.007“See me, feel me”: Effects of 3D-printed surface patterns on beverage evaluation (2017)Food quality and preference, 62(December), 332-339. van Rompay, T. J. L., Finger, F., Saakes, D. & Fenko, A.https://doi.org/10.1016/j.foodqual.2016.12.002Dutch public affairs professionals in the national and European arena: A smart mix of skills, attitude, and knowledge competences (2017)Journal of public affairs, 17(4). Article e1666. Figee, E. L., Gosselt, J. F., Linders, P. C. J. & de Jong, M. D. T.https://doi.org/10.1002/pa.1666The privacy paradox: Investigating discrepancies between expressed privacy concerns and actual online behavior - A systematic literature review (2017)Telematics and informatics, 34(7), 1038-1058. Barth, S. & de Jong, M. D. T.https://doi.org/10.1016/j.tele.2017.04.013Measuring the experience of hospitality: Scale development and validation (2017)International journal of hospitality management, 67, 125-133. Pijls-Hoekstra, R., Groen, B. H., Galetzka, M. & Pruyn, A. T. H.https://doi.org/10.1016/j.ijhm.2017.07.008"There Is Something We Need to Tell You...": Communicating Health-Screening Results to Older Adults via the Internet (2017)Telemedicine and e-health, 23(9), 741-746. Beukema, S., van Velsen, L., Jansen-Kosterink, S. & Karreman, J.https://doi.org/10.1089/tmj.2016.0210Determinants of safety outcomes and performance: A systematic literature review of research in four high-risk industries (2017)Journal of Safety Research, 62, 127-141. Cornelissen, P. A., van Hoof, J. J. & de Jong, M. D. T.https://doi.org/10.1016/j.jsr.2017.06.009Towards a model of source and channel choices in business-to-government service interactions: A structural equation modeling approach (2017)Government information quarterly, 34(3), 434-456. van den Boer, Y., Pieterson, W., Arendsen, R. & van Dijk, J.https://doi.org/10.1016/j.giq.2017.07.002The home front: Internal organization of public affairs in Dutch subnational governments (2017)Journal of public affairs, 17(3). Article e1641. Figee, E. L., Gosselt, J. F., Linders, P. C. J. & de Jong, M. D. T.https://doi.org/10.1002/pa.1641Hypothermia and acute alcohol intoxication in Dutch adolescents: The relationship between core and outdoor temperatures (2017)Journal of substance use, 22(4), 449-453. Schreurs, C. J., van Hoof, J. J. & van der Lely, N.https://doi.org/10.1080/14659891.2016.1235733Ambiguities of ‘doing what works’: how professionals make sense of applying solution-focused support for people with intellectual disabilities (2017)International journal of developmental disabilities, 63(3), 170-183. Lohuis, A. M., van Vuuren, H. A., Sools, A. & Bohlmeijer, E.https://doi.org/10.1080/20473869.2016.1198102The effectiveness of ID readers and remote age verification in enhancing compliance with the legal age limit for alcohol (2017)European journal of public health, 27(2), 357-359. van Hoof, J. J.https://doi.org/10.1093/eurpub/ckw183Underage alcohol-purchasing strategies and alcohol availability through self-checkout lanes in supermarkets (2017)Journal of substance use, 22(5), 561-566. van Hoof, J. J.https://doi.org/10.1080/14659891.2016.1259364Analysing dutch Science cafés to better understand the science-society relationship (2017)Journal of Science Communication, 16(1). Article A03. Dijkstra, A. M.https://jcom.sissa.it/archive/16/01/JCOM_1601_2017_A03Called to do meaningful work: A blessing or a curse? (2017)Christian higher education, 16(1-2), 47-54. van Vuuren, H. A.https://doi.org/10.1080/15363759.2017.1251245Corrigendum to "Impact of the digital divide on e-government: Expanding from channel choice to channel usage" [Gov. Inf. Q. 33(4) 685-692] (2017)Government information quarterly, 34(3), 566-566. Ebbers, W. E., Jansen, M. G. M. & van Deursen, A. J. A. M.https://doi.org/10.1016/j.giq.2017.09.002Do the rich get digitally richer?: Quantity and quality of support for digital engagement (2017)Information, communication and society, 20(5), 700-714. Helsper, E. & van Deursen, A. J. A. M.https://doi.org/10.1080/1369118X.2016.1203454Habilidades digitales relacionadas con el medio y el contenido: la importancia del nivel educativo: Medium and content related Digital Skills: the importance of education level of attainment (2017)Panorama Social, 25, 137-152. Article 10. van Deursen, A. J. A. M., van Dijk, J. A. G. M. & Peters, O.https://dialnet.unirioja.es/servlet/articulo?codigo=6371393More Photos From Me to Thee: Factors Influencing the Intention to Continue Sharing Personal Photos on an Online Social Networking (OSN) Site among Young Adults in the Netherlands (2017)International journal of human-computer interaction, 33(5), 410-422. Beldad, A. D. & Hegner, S.https://doi.org/10.1080/10447318.2016.1254890Robotics in primary school in the opinion of prospective and in-service teachers: A comparison study (2017)International journal of continuing engineering education and life-long learning, 27(4), 318-338. Morze, N., Smyrnova-Trybulska, E., Zuziak, W., Kommers, P. & Gladun, M.https://doi.org/10.1504/IJCEELL.2017.087140Selected aspects and conditions of the use of robots in STEM education for young learners as viewed by teachers and students (2017)Interactive Technology and Smart Education, 14(4), 296-312. Smyrnova-Trybulska, E., Morze, N., Kommers, P., Zuziak, W. & Gladun, M.https://doi.org/10.1108/ITSE-04-2017-0024TecCOMFrame: Building bridges between technical communication and translation studies through a prototype specialisation curriculum (2017)Lebende Sprachen, 62(2), 313-332. Cleary, Y., Engberg, J., Karreman, J., Meex, B., Closs, S., Drazek, Z., Ghenghea, V., Minacori, P., Muller, J. & Straub, D.https://doi.org/10.1515/les-2017-0025Technology to support integrated Antimicrobial Stewardship Programs: a user centered and stakeholder driven development approach (2017)Infectious disease reports, 9(1), 36-41. Article 6829. Beerlage-de Jong, N., van Gemert-Pijnen, J. E. W. C., Wentzel, M. J., Hendrix, R. & Tjin-Kam-Jet-Siemons, L.https://doi.org/10.4081/idr.2017.6829The Compoundness and Sequentiality of Digital Inequality (2017)International journal of communication, 11, 452-473. van Deursen, A. J. A. M., Helsper, E., Eynon, R. & van Dijk, J. A. G. M.http://ijoc.org/index.php/ijoc/article/view/5739The Image of User Instructions: Comparing Users' Expectations of and Experiences with an Official and a Commercial Software Manual (2017)Technical communication, 64(1), 38-49. de Jong, M. D. T., Yang, B. & Karreman, J.http://www.ingentaconnect.com/contentone/stc/tc/2017/00000064/00000001/art00005Using effective and adequate IT tools for developing teachers' skills (2017)International journal of continuing engineering education and life-long learning, 27(3), 219-245. Smyrnova-Trybulska, E., Morze, N., Pavlova, T., Kommers, P. A. M. & Sekret, I. V.https://doi.org/10.1504/IJCEELL.2017.084841Using the lost letter technique to measure real-life behavioral effects of alcohol use (2017)Journal of substance use, 22(1), 42-46. van Hoof, J. J., de Vries, P. W. & Kroes, J.https://doi.org/10.3109/14659891.2016.1143044Using the theory of planned behaviour to understand brand love (2017)Journal of product and brand management, 26(1), 26-41. Hegner, S., Fenko, A. & Teravest, A.https://doi.org/10.1108/JPBM-06-2016-1215

Chapter

Recognising Opportunities: A Case Study on Fostering a Culture of Innovation Through Individual and Collective Ownership (2017)In Theoretical Orientations and Practical Applications of Psychological Ownership (pp. 295-314). Springer. Beekhof, L. & van Vuuren, M.https://doi.org/10.1007/978-3-319-70247-6_15Roles (2017)In The International Encyclopedia of Organizational Communication. Wiley-Blackwell. van Vuuren, M.https://doi.org/10.1002/9781118955567.wbieoc182Maatwerk in werk (2017)In Leerboek Human Resource Management (pp. 152-180). Noordhoff Uitgevers. Dorenbosch, L. & van Vuuren, M.Preface (2017)In Smart Technology Applications in Business Environments (pp. XX-XXV). IGI Global. Issa, T., Kommers, P. A. M., Issa, T., Isaías, P. & Issa, T. B.

Conference contribution

TecCOMFrame: A competence framework for technical communication (2017)In 2017 IEEE International Professional Communication Conference (ProComm): July 23rd to 26th, 2017, Madison, Wisconsin, USA. Article 17136925 (IEEE International Professional Communication Conference). IEEE. Cleary, Y., Karreman, J., Closs, S., Drazek, Z., Engberg, J., Ghenghea, V., Meex, B., Minacori, P., Muller, J. & Straub, D.https://doi.org/10.1109/IPCC.2017.8013937New channels, new possibilities: A typology and classification of social robots and their role in multi-channel public service delivery (2017)In Electronic Government: 16th IFIP WG 8.5 International Conference, EGOV 2017 (pp. 47-59) (Lecture Notes in Computer Science; Vol. 10428). Springer. Pieterson, W. J., Ebbers, W. E. & Madsen, C. O.https://doi.org/10.1007/978-3-319-64677-0_5Towards participatory e-government?: Learning from e-government project evaluations (2017)In Electronic Participation: 9th IFIP WG 8.5 International Conference, ePart 2017, Proceedings (pp. 127-139) (Lecture Notes in Computer Science; Vol. 10429). Springer. Bronsgeest, W., Arendsen, R. & van Dijk, J.https://doi.org/10.1007/978-3-319-64322-9_11The impact of physical and virtual environments on human emotions: A pilot study in an adult and community education setting (2017)In Proceedings - 2016 International Conference on Computational Science and Computational Intelligence, CSCI 2016 (pp. 306-314). Article 7881358. IEEE. Bishop, J. & Kommers, P.https://doi.org/10.1109/CSCI.2016.0065Why Do They Refuse to Use My Robot?: Reasons for Non-Use Derived from a Long-Term Home Study (2017)In HRI 2017 - Proceedings of the 2017 ACM/IEEE International Conference on Human-Robot Interaction (pp. 224-233). IEEE. De Graaf, M., Ben Allouch, S. & Van Dijk, J.https://doi.org/10.1145/2909824.3020236Storytelling: The Effects of Corporate Stories on the Appreciation of Organizations (2017)In 2017 IEEE International Professional Communication Conference: July 23rd to 26th, 2017, Madison, Wisconsin, USA. Article 17136946 (IEEE International Professional Communication Conference). IEEE. Scheerder, A., Karreman, J. & de Jong, M.https://doi.org/10.1109/IPCC.2017.8013968The effects of online review message appeal and online review source across two product types on review credibility, product attitude, and purchase intention (2017)In HCI in Business, Government and Organizations: Supporting Business: 4th International Conference, HCIBGO 2017 Held as Part of HCI International 2017, Proceedings (pp. 163-173) (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10294 LNCS). Springer. Beldad, A., Avicenna, F. & De Vries, S.https://doi.org/10.1007/978-3-319-58484-3_13

Foreword/postscript

Preface (2017)In Smart Technology Applications in Business Environments (pp. xx-xxv). IGI Global. Issa, T., Kommers, P., Issa, T., Isaías, P. & Issa, T. B.https://www.igi-global.com/gateway/chapter/full-text-pdf/179027Foreword (2017)In Proceedings of the IADIS International Conference ICT, Society and Human Beings 2017, Lisbon, Portugal, July 20-22, 2017 (pp. ix-xi) (Computer Science and Information Systems Series). IADIS. Kommers, P. & Isaías, P.http://www.iadisportal.org/digital-library/front-matter-ict2017

Paper

The psychological value of time: two experiments on the appraisal of time during the train journey (2017)[Contribution to conference › Paper] 45th European Transport Conference, ETC 2017. Galetzka, M., Pruyn, A., van Hagen, M., Vos, M., Moritz, B. & Gostelie, F.https://aetransport.org/public/downloads/4_nqC/5544-59ac1f3bc8314.pdfMeasuring experience of hospitality: scale development and validation (2017)[Contribution to conference › Paper] QUIS 15. Pijls-Hoekstra, R., Groen, B. H., Galetzka, M. & Pruyn, A. T. H.21st-Century digital skills for work: A systematic literature review (2017)[Contribution to conference › Paper] 67th Annual Conference of the International Communication Association 2017. van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J.Stronger brands in all product categories based on warmth and competence? (2017)[Contribution to conference › Paper] 5th International Consumer Brand Relations Conference 2017. Voorn, R. J. J. & Muntinga, D.The relevance of technological autonomy in the acceptance of IoT services in retail (2017)[Contribution to conference › Paper] 2nd International Conference on Internet of Things, Data and Cloud Computing, ICC 2017. Constantinides, E., Kahlert , M. & de Vries, S. A.The relevance of technological autonomy in the customer acceptance of IoT services in retail (2017)[Contribution to conference › Paper] 2nd International Conference on Internet of Things, Data and Cloud Computing, ICC 2017. Kahlert, M., Constantinides, E. & De Vries, S. A.https://doi.org/10.1145/3018896.3018906Do social proof and scarcity work in the online context? (2017)[Contribution to conference › Paper] 16th International Conference on Research in Advertising, ICORIA 2017. Fenko, A., Keizer, T. & Pruyn, A. T. H.Perspectieven op samenwerking onderzoek en onderwijspraktijk (2017)[Contribution to conference › Paper] EAPRIL 2017. Pareja Roblin, N. N., Schuijff, M. J. & McKenney, S.

PhD Thesis - Research UT, graduation UT

Poster

The role of warmth in the experience of hospitality: An exploratory study (2017)[Contribution to conference › Poster] EuroCHRIE 2017. Pijls-Hoekstra, R., Galetzka, M., Groen, B. H. & Pruyn, A. T. H.Influence of social Media use on individuals’ stress and efficiency (2017)[Contribution to conference › Poster] European Marketing Academy Conference, EMAC 2017. Constantinides, E., Dinkelbach, H. & de Vries, S. A.

Web publication/site

Public space for refugees: the permanency of these camps asks for long term solutions for community facilities, public space and public buildings (2017)[Non-textual form › Web publication/site]. 4TU.Centre for Research Data. Bekkering, J. D., van Hoof, J. J. P. M., Dimitrova, K., Hendriks, E., Riedijk, M., Krosenbrink, R. J. J. & van Sorgen, P.https://www.4tu.nl/bouw/Projects/Public%20Space%20for%20Refugees/

2016

Article

European longitudinal study on the relationship between adolescents’ alcohol marketing exposure and alcohol use (2016)Addiction, 111(10), 1774-1783. de Bruijn, A., Tanghe, J., de Leeuw, R., Engels, R., Anderson, P., Beccaria, F., Bujalski, M., Celata, C., Gosselt, J. F., Schreckenberg, D., Słodownik, L., Wothge, J. & Dalen, W. E.https://doi.org/10.1111/add.13455Synthetic biology applied in the agrifood sector: Societal priorities and pitfalls (2016)APSTRACT, 10(2-3), 89-96. Frewer, L. J., Coles, D., Dijkstra, A. M., Kuznesof, S., Kendall, H. & Kaptan, G.https://doi.org/10.19041/APSTRACT/2016/2-3/10Exposure to online alcohol marketing and adolescents' drinking: A cross-sectional study in four European countries (2016)Alcohol and Alcoholism, 51(5), 615-621. Article agw020. de Bruijn, A., Engels, R., Anderson, P., Bujalski, M., Gosselt, J. F., Schreckenberg, D., Wohtge, J. & de Leeuw, R.https://doi.org/10.1093/alcalc/agw020Facts and feelings: The role of rational and irrational factors in citizens' channel choices (2016)Government information quarterly, 33(3), 506-507. Ebbers, W. E., Jansen, M. G. M., Pieterson, W. J. & van de Wijngaert, L. A. L.https://doi.org/10.1016/j.giq.2016.06.001Sociologiseren met Randall Collins: een interview over emoties, geweld, aandachtsvelden en de sociologie (2016)Sociologie, 12(3), 275-294. Zeeuw, A. v. d., Keesman, L. & Weenink, D.https://doi.org/10.5117/SOC2016.3.WEENA randomized controlled trial to test the effectiveness of an immersive 3D video game for anxiety prevention among adolescents (2016)PLoS ONE, 11(1), e0147763. Scholten, H., Malmberg, M., Lobel, A., Engels, R. C. M. E. & Granic, I.https://doi.org/10.1371/journal.pone.0147763Big Data for personalized healthcare (2016)International journal on advances in systems and measurements, 9(3/4), 220-229. Siemons, L., Sieverink, F., Vollenbroek, W., van de Wijngaert, L., Braakman-Jansen, A. & van Gemert-Pijnen, L.http://www.iariajournals.org/systems_and_measurements/tocv9n34.htmlHere’s one for the next show: The influence of four marketing tactics on consumer relationships in the performing arts (2016)Arts and the Market, 6(1), 52-67. Hegner, S., Beldad, A. D. & Langenhorst, N. K.https://doi.org/10.1108/AAM-12-2013-0025In search of information: Investigating source and channel choices in business-to-government service interactions (2016)Government information quarterly, 33(1), 40-52. van den Boer, Y., Arendsen, R. & Pieterson, W.https://doi.org/10.1016/j.giq.2015.11.010Sealing one's online wall off from outsiders: Determinants of the use of facebook's privacy settings among young Dutch users (2016)International journal of technology and human interaction, 12(1), 21-34. Beldad, A.https://doi.org/10.4018/IJTHI.2016010102Study protocol for a non-inferiority trial of a blended smoking cessation treatment versus face-to-face treatment (LiveSmokefree-Study) (2016)BMC public health, 16(1). Article 1187. Siemer, L., Pieterse, M. E., Brusse-Keizer, M. G. J., Postel, M. G., Ben Allouch, S. & Sanderman, R.https://doi.org/10.1186/s12889-016-3851-x

Editorial

Editorial: The impact of smart technology on users and society (2016)Journal of information, communication and ethics in society, 14(4), 310-312. Issa, T., Isaías, P. & Kommers, P.https://doi.org/10.1108/JICES-09-2016-0035Editorial: Special Issue on Open Web Communities for Social Evolution (2016)International journal of web based communities, 12(3), 213-215. Kommers, P. & Simmerling, M.https://www.inderscience.com/info/dl.php?filename=2016/ijwbc-4752.pdf

Meeting Abstract

Lessons learned from SONOPA: (SOcial Networks for Older adults to Promote an Active life) (2016)Gerontechnology, 15(0), 71. Allouch, S. B., Jaschinski, C., Deboeverie, F., Aghajan, H. & Philips, W.https://doi.org/10.4017/gt.2016.15.s.854.00

Paper

Images of hospitality: validation of experiential dimensions (2016)[Contribution to conference › Paper] EuroCHRIE 2016. Pijls-Hoekstra, R., Groen, B. H., Galetzka, M. & Pruyn, A. T. H.The Persuasive Properties of Games for Change: A Case-Based Analysis (2016)[Contribution to conference › Paper] 66th Annual Conference of the International Communication Association, ICA 2016. Jacobs, R. S., Jansz, J. & de la Hera Conde-Pumpido, T.The TecCOMFrame project: how to educate future technical communicators? (2016)[Contribution to conference › Paper] Information Energy Conference 2016. Karreman, J. & Sapara, J.Hospitality in service environments: an exploratory study on the meaning of the experience of hospitality (2016)[Contribution to conference › Paper] Etmaal van de Communicatiewetenschap 2016. Pijls-Hoekstra, R., Groen, B., Galetzka, M. & Pruyn, A. T. H.Creating novel encounters with nature. Approaches and design explorations (2016)[Contribution to conference › Paper] DRS2016. van Rompay, T. J. L. & Ludden, G. D. S.Design cues on packaging – Goal-dependent effects (2016)[Contribution to conference › Paper] 14th International Conference on Research in Advertising, ICORIA 2015. van Ooijen, I., Fransen, M. L., Verlegh, P. W. J. & Smit, E. G.Goal-dependent effects of symbolic design cues on packaging (2016)[Contribution to conference › Paper] Etmaal van de Communicatiewetenschap 2016. van Ooijen, I. & Verlegh, P. W. J.

Poster

The role of values in the consumer brand selection process (2016)[Contribution to conference › Poster] 45th EMAC Annual Conference 2016. Voorn, R. J. J., van der Veen, G., Hegner, S. & Pruyn, A. T. H.

2015

Abstract

Persuasive Gaming in Context (2015)[Contribution to conference › Abstract] Control Industry Conference 2015 (Unpublished). Jacobs, R. S.The persuasive properties of games for change. A case based analysis (2015)[Contribution to conference › Abstract] Digital Games Research Association Conference 2015 (Unpublished). Jansz, J. & Jacobs, R. S.Everyone's a Critic: Influencability of motion picture evaluations from expert and consumer reviews (2015)[Contribution to conference › Abstract] Etmaal van de Communicatiewetenschap 2014 (Unpublished). Jacobs, R. S., Heuvelman, A., Ben Allouch, S. & Peters, O.

Book editing

Practices of Innovation and Responsibility: Insights from Methods, Governance and Action (2015)[Book/Report › Book editing]. IOS. Bowman, D. M., Dijkstra, A. M., Fautz, C., Guivant, J. S., Konrad, K., van Lente, H. & Woll, S.

Chapter

Product Type and Personality in Brand Relationships (2015)In Consumer Brand Relationships: Meaning, Measuring, Managing (pp. 83-107). Article 4. Palgrave Macmillan. Voorn, R. J. J., Hegner, S. & Pruyn, A. T. H.

Conference contribution

User-centered priority setting for accessible devices and applications (2015)In Mensch und Computer 2015 - Workshopband (pp. 383-390) (Mensch & Computer – Tagungsbände / Proceedings ; Vol. 2015). Walter de Gruyter. Van Der Geest, T. M. & Buimer, H. P.

Paper

Effects of Symbolic Packaging Cues: A Goal Perspective (2015)[Contribution to conference › Paper] 65th Annual Conference of the International Communication Association, ICA 2015. van Ooijen, I., Fransen, M. L., Verlegh, P. W. J. & Smit, E. G.

2014

Abstract

The persuasive properties of games for change: A case based analysis (2014)[Contribution to conference › Abstract] ECREA 2014 European Communication Conference. Jacobs, R. S., Spiekerman-Roberts, C. & Jansz, J.

Article

De wereld van... Het aardlagenmodel (2014)Informatie, 56(6/aug), -. Bronsgeest, W. L.De wereld van... Singularity (2014)Informatie, 56(10/dec), -. Bronsgeest, W. L.De wereld van... Structuur of niet? (2014)Informatie, 56(7/sept), -. Bronsgeest, W. L.Inspelen op managementstijl cruciaal voor succes: behoefte aan evaluatie hangt sterk af van managementstijl opdrachtgever (2014)Automatisering gids(27 augustus), -. Vries, E. & Bronsgeest, W. L.Social enterprise en de digitale transformatie (2014)Informatie, 56(10/dec), -. Bronsgeest, W. L.

Book editing

Innovation and responsibility: engaging with new and emerging technologies (2014)[Book/Report › Book editing]. IOS. Coenen, C., Dijkstra, A. M., Fautz, C., Guivant, J., Konrad, K., Milburn, C. & van Lente, H.

Chapter

Responsibility, innovation, and emerging fields of technoscience (2014)In Innovation and responsibility: engaging with new and emerging technologies (pp. 1-5) (Studies of new and emerging technologies; Vol. 5). IOS. Coenen, C., Dijkstra, A. M., Fautz, C., Guivant, J. S., Konrad, K., Milburn, C., van Lente, H. & Woll, S.

Conference contribution

Atypicality Activates Extensive Processing in the Consumer Environment (2014)In Proceedings of the Society for Consumer Psychology 2014. van Ooijen, I., Fransen, M. L., Verlegh, P. W. J. & Smit, E. G.Evaluating Shelf-ready Packaging Designs in a VR Environment (2014)In 11th Conference and Exhibition of the European Association of Virtual Reality and Augmented Reality, EuroVR 2014 (pp. 113-117). Eurographics Association. Hoolhorst, F. W. B., van Rompay, T. J. L., ten Klooster, R. & Roukema, M.https://doi.org/10.2312/eurovr.20141348

Paper

Ambient Assisted Living: Benefits and Barriers From a User-Centered Perspective (2014)[Contribution to conference › Paper]. Jaschinski, C. & Ben Allouch, S.https://www.researchgate.net/profile/Christina_Jaschinski/publication/266368267_Ambient_Assisted_Living_Benefits_and_Barriers_From_a_User-Centered_Perspective/links/5673f1ba08aedbbb3fa1a3f0.pdfAtypical Product Packaging Affects Product Evaluation Through Increased Processing (2014)[Contribution to conference › Paper] 13th International Conferences on Research in Advertising, ICORIA 2014. van Ooijen, I., Smit, E. G., Verlegh, P. W. J. & Fransen, M. L.

2013

Article

De wereld van ... 'Mail to all' (2013)Informatie, 55(5/juni), -. Bronsgeest, W. L.De wereld van ... Big Data en 'het systeem' (2013)Informatie, 55(6/juli), -. Bronsgeest, W. L. & Brongers, K.De wereld van ... de informatieprofessional 3.0 (2013)Informatie, 55(3/april), -. Bronsgeest, W. L.

Book

ICEduTech 2013: International Conference on Educational Technologies, Kuala Lumpur, Malaysia 29 Nov - 1 Dec: proceedings (2013)[Book/Report › Book] International Conference on Educational Technologies, ICEduTech 2013. IADIS. Kommers, P., Issa, T., Sharef, N. M. & Isaías, P.

Conference contribution

Co-creation in social media platforms: End-users as innovation partners: Online co-innovation within the open discovery space (2013)In WEBIST 2013 - Proceedings of the 9th International Conference on Web Information Systems and Technologies (pp. 381-385). Rheinisch Westfälische Technische Hochschule. Vollenbroek, W., Constantinides, E. & De Vries, S.

2012

Article

Book

100% consistent: De invloed van impliciete communicatie (2012)[Book/Report › Book]. De Communicatiepraktijk. van Ravenstein, I., van Glabbeek, B. & van Vuuren, H. A.

2011

Book editing

Kennisklimaat: (On)macht van de wetenschap in het klimaatdebat (2011)[Book/Report › Book editing]. Amsterdam University Press. Alberts, G., Broekhans, B., Dijkstra, A. M., Pieters, W., Popkema, M. & Vanheste, T.

Editorial

Etmaal van de communicatiewetenschap (2011)Tijdschrift voor communicatiewetenschap, 39(4), 2-4. van Dijk, J., van Deursen, A., Galetzka, M., Gosselt, J., Kragt, A., Peters, O. & Tollenaar, W.https://doi.org/10.5117/2011.039.004.002Redactioneel (2011)Tijdschrift voor communicatiewetenschap, 39(4), 3-4. van Dijk, J., van Deursen, A., Galetzka, M., Gosselt, J., Kragt, A., Peters, O. & Tollenaar, W.https://doi.org/10.5117/2011.039.004.001

2010

Book editing

Inzicht en toezicht: Controle in de kennissamenleving: Jaarboek KennisSamenleving (2010)[Book/Report › Book editing]. Aksant. Alberts, G., Boersma, K., Dijkstra, A., Pieters, W., Popkema, M. & Timmer, J.https://www.yindo.nl/YindoReader.aspx?book=9789048521487

Chapter

Inzicht en toezicht. Controle in de kennissamenleving: Inleiding Jaarboek Kennissamenleving (2010)In Inzicht en toezicht. Jaarboek KennisSamenleving (pp. 7-17). Aksant. Pieters, W., Boersma, K., Alberts, G., Timmer, J., Dijkstra, A. M. & Popkema, M.

2009

Meeting Abstract

2008

Conference contribution

Watch out for the preview: The effects of a preview on the usability of a Content Management System and on the users' confidence level (2008)In 2008 IEEE International on Professional Communication Conference, IPCC. Article 4610232. IEEE. Reddig, D., Karreman, J. & Van Der Geest, T.

Paper

Leiden tot commitment: de rol van het management in de ontwikkeling van medewerkersbetrokkenheid (2008)[Contribution to conference › Paper] Etmaal van de Communicatiewetenschap 2008. van Vuuren, H. A., Zwijze-Koning, K. H. & van Dalen, M.

2007

Conference contribution

Website Evaluation Questionnaire: Development of a Research-Based Tool for Evaluating Informational Websites (2007)In Electronic Goverment: 6th International Conference, EGOV 2007, Regensburg, Germany, September 3-7, 2007, Proceedings (pp. 293-304) (Lecture Notes in Computer Science; Vol. 4656). Springer. Elling, S., Lentz, L. & de Jong, M.https://doi.org/10.1007/978-3-540-74444-3

2006

Conference contribution

Does think aloud work? How do we know? (2006)In CHI'06 Extended Abstracts on Human Factors in Computing Systems, CHI EA'06 (pp. 45-48). Ramey, J., Boren, T., Cuddihy, E., Dumas, J., Guan, Z., van den Haak, M. J. & de Jong, M. D. T.https://doi.org/10.1145/1125451.1125464Municipalities on the web: user-friendliness of government information on the Internet (2006)In Electronic Government: 5th International Conference, EGOV 2006, Krakow, Poland, September 4-8, 2006, Proceedings (pp. 174-185) (Lecture Notes in Computer Science; Vol. 4084). Springer. de Jong, M. & Lentz, L.https://doi.org/10.1007/11823100_16

2005

Chapter

Introduction (2005)In Alter Ego: State of art on user profiling: An overview of the most relevant organisational and behavioural aspects regarding user profiling (pp. 11-21). Telematica Instituut. van der Geest, T. M. & Pieterson, W. J.Organisational motives and barriers for user profiling (2005)In Alter Ego: State of art on user profiling: An overview of the most relevant organisational and behavioural aspects regarding user profiling (pp. 22-36). Telematica Instituut. Ebbers, W. E., van Dijk, J. A. G. M. & Pieterson, W. J.