Presentations & Publications

Ass.-Prof. Dr. Dr. Elfi Furtmueller

Journal articles, proceedings, book chapters and presentations

PUBLICATIONS

  1. Tate, M., Furtmueller, E., Bandara, W. & Everman, J. “Special Issue on the Literature Review in Information Systems Research”, Communications of the Association for Information Systems, forthcoming.
  2. Paagman, A. Tate, M., Furtmueller, E. & de Bloom, J. “An integrative literature review and empirical validation of motives for introducing shared services in government organizations”, International Journal of Information Management, forthcoming.
  3. Karssiens, A., van der Linden, C., Wilderom, C. & Furtmueller, E. “Embodied Mind Knowledge in Leadership Practice: Creating Space in Patterned Thoughts and Behaviors”, Journal of Management Inquiry, 2014, 23:231-241.
  4. Tate, M. & Furtmueller, E. An Inductive Approach to Reconceptualizing and Theorizing about Digital Services. Lecture Notes in Business Information Processing (LNBIP) Springer, Vol. XX, 2014, in Hepp, Martin; Hoffner, Yigal (Eds.): Proceedings of the 15th International Conference on Electronic Commerce and Web Technologies. (EC-Web 2014), Sep 1-5 2014, LMU Ludwig-Maximilians-University, Munich, Germany.
  5. Tate, M., Furtmueller, E. Gable, G. & Hongzhi, G. "Reconceptualizing digital service quality: A call-to-action research approach" Proceedings of the Pacific Asian Conference on Information Systems, June 24-28, 2014, Chengdu, China.
  6. Furtmueller, E., & Hofer, K. “Standardizing versus customizing service encounters: A graphical representation of life cycle models”, American Marketing Association Proceedings, International Service Research Conference, June 13-15, 2014, University of Macedonia, Thessaloniki, Greece.
  7. Tate, M. & Furtmueller, E. Reconceptualizing and theorizing about digital consumer services: A critical review”, Advances in Consumer Research, Vol. 40. Association of Consumer Research, Oct 23-26, 2014, Baltimore, USA.
  8. Tate, M., Furtmueller, E. & Wilderom, C. “Localizing versus standardizing electronic human resource management: Complexities and tensions between HRM and IT departments”, European Journal of International Management, 2013, 7(4): 413-431.
  9. Wolfswinkel, J., Furtmueller, E. & Wilderom, C. “Using grounded theory as a method for rigorously reviewing literature”, European Journal of Information Systems, 2013, 22: 45-55.
  10. Furtmueller, E. “Current trends in employee recruitment using the Internet”, International Conference on Software Business, University of Potsdam, June 11-14, 2013, Lecture Notes in Business Information Processing, 150: 73-78. Springer.
  11. Tate, M. & Furtmueller, E. “Sustainable Business Models for Services Using Semantic Web Components: Insights from the Field.”, International Conference on Software Business, University of Potsdam, June 11-14, 2013, Lecture Notes in Business Information Processing, 150: 26-30, Springer.
  12. Paagman, A. Tate, M. & Furtmueller, E. “An integrative literature review and empirical validation of motives for introducing shared services in government organizations”, Proceedings of the European Conference on Information Systems, June 5-8, 2013, Utrecht, The Netherlands.
  13. Tate, M., Furtmueller, E. Evermann, J. & Bandara, W. “Building up or Piling Up: The Literature Review in Information Systems Research” Workshop, European Conference on Information Systems, June 5-8, 2013, Utrecht, The Netherlands.
  14. Furtmueller, E. & Ehrenhard, M. “My organization does not care about anything other than making money: A roadmap toward sustainable financial organizations”, International Network of Business and Management Journals, Technical University of Lisbon, Portugal, June 17-19, 2013.
  15. Paagman, A. Furtmueller, E. & Tate, M. “Only for the Money? Why do public sector organizations introduce shared services?” European Academy of Management, June 26-29, 2013, Istanbul, Turkey.
  16. Furtmueller, E. & Ehrenhard, M. “At the forefront of the meltdown: How the finance sector taught us the wrong lessons about employee incentive schemes”, European Academy of Management, June 26-29, 2013, Istanbul, Turkey.
  17. Tate, M., Furtmueller, E. & Wilderom, C. “The complexities of implementing global HRM systems: A case study on the subsidiary perspective”, Academy of Management Proceedings, Orlando, USA, Aug 9-13, 2013.
  18. Tate, M. & Furtmueller, E. 2012. “Service Development as Action Design Research: Reporting on a servitized e-recruiting portal”, SIGSVC Workshop, International Conference on Information Systems, December 15-19, 2012, Orlando, Florida, USA.
  19. Furtmueller, E. & Tate, M. “Technology as a service in global talent recruitment”, Academy of Management Meetings, Boston, USA, Aug 3-7, 2012.
  20. Bondarouk, T. & Furtmueller, E. “Electronic Human Resource Management: Four Decades of Empirical Evidence”, Academy of Management Proceedings, Best Paper Proceedings in the Human Resource Management Division, Boston, USA, Aug 3-7, 2012.
  21. Furtmueller, E. “Digital resumes for recruitment and selection: e-HRM's achilles heel”, Academy of Management Meetings, Boston, USA, Aug 3-7, 2012.
  22. Furtmueller, E., Wilderom, C. & van Dick, R. “Sustainable e-Recruiting portals”, In Human interaction with technology for working, communicating and learning: Advancements (66-86). (Ed). Mesquita, A., Information Science Reference: Hershey, PA, 2012.
  23. Furtmueller, E. “Using Technology for Global Talent Recruitment: why HR/OB scholars need IS knowledge?”, Dissertation, University of Twente, the Netherlands, 2012.
  24. Bondarouk, T. & Furtmueller, E. “E-HRM Promises and Empirical Findings: Four Decades of Research”, Keynote Presentation, International HRM Conference: Innovation, Creativity and e-HRM, Nottingham Business School, UK, March 28-29, 2012.
  25. Wolfswinkel, J., Furtmueller, E., Wilderom C. & Tate. M. “How to rigorously review literature using Grounded Theory”, International Conference of Information Systems, AIS Special Interest Group on Grounded Theory Methodology, Shanghai, China, Dec 4-7, 2011.
  26. Furtmueller, E. Wilderom, C. & Tate, M. “Managing recruitment and selection in the digital age: e-HRM and resumes”, Human Systems Management, 2011, 30(4): 243-259.
  27. Furtmueller, E., van Dick, R. & Wilderom, C. “Service behaviour of highly committed financial consultants”, Journal of Service Management, 2011, 22(3): 317-343.
  28. Furtmueller. E., Wilderom C. & Rao, P. “Young IT professionals preferred recruiting modes in the contemporary economy”, European Journal of Management, 2011, 11(1):1-19.
  29. Furtmueller. E., van Dick, R. & Wilderom, C. “On the illusion of organizational commitment among finance professionals”, Team Performance Management, 2011, 17, 5(6): 255-278.
  30. Furtmueller, E., Wilderom, C. & Tate, M. “Recruiters and the dilemma of finding the right match in our flat world”, Academy of Management Meetings, San Antonio, USA, Aug 12-16, 2011.
  31. Furtmueller. E. Rao, P. & Wilderom C. “Traditional versus web 2.0 recruiting practices”, International Academy of Business and Economics, Barcelona, Spain, June 3-5, 2011.
  32. Furtmueller, E., van Dick, R. & Wilderom, C. “Professionals’ Balancing of Customer and Firm Interests: On Finance Professionals’ Foci of Commitment”, in Talent Management of Knowledge Employees: Embracing Non-traditional Workforce, 163-179, (Ed). V. Vaiman, Palgrave Macmillan: UK, 2010.
  33. Furtmueller, E., Wilderom, C. & van Dick, R. “Sustainable e-Recruiting portals: How to motivate applicants to stay connected throughout their careers?”, International Journal of Technology and Human Interaction, 2010, 6(3): 1-20.
  34. Furtmueller, E., Wilderom, C. & Mueller, R. “Online Resumes: Optimizing Design to Service Recruiters”, Proceedings of the European Conference on Information Systems, June 7-9, 2010, Pretoria, South Africa.
  35. Wolfswinkel, J., Furtmueller, E. & Wilderom, C. “Reflecting on e-Recruiting Research Using Grounded Theory”, Proceedings of the European Conference on Information Systems, June 7-9, 2010, Pretoria, South Africa.
  36. Jansen, C., Furtmueller, E. & Wilderom, C. “Usability Study on Dutch e-Recruiting Services - Limitations and possibilities from the applicants’ perspective”, Proceedings of the International Conference on Enterprise Information Systems, track HRIS, May 6-10, 2009, Milan.
  37. Furtmueller, E. & Kijl, B. “Service Innovation in Online Recruiting”, Communications of IBIMA, 10(23): 174-185, 2009 (presented at 11th International Business Information Management Association, Jan 4-6, 2009, Cairo, Egypt).
  38. Furtmueller, E., Wilderom, C. & Ruel, H. “Web recruiters service quality criteria: a content analysis”, Proceedings of the International Conference on System Science, IEEE Computer Society Press, Jan 5-8, 2009, Hawaii.
  39. Furtmueller, E., Wilderom, C. & van Dick, R. “Utilizing the Lead User Method for promoting Innovation in e-Recruiting”, In Handbook of Research on E-Transformation and Human Resources Management Technologies, 251-273, (Eds). T.V. Bondarouk, H.J.M. Ruël, E. Oiry & K. Guiderdoni-Jourdan, Information Science Reference, Hershey: New York, 2009.
  40. Furtmueller, E. “Innovating e-Recruiting Services”, Research Seminar, December 10, 2008, Department of Information Systems & Change Management, University of Twente, the Netherlands.
  41. de Vries, K., Furtmueller, E., Schaefer, M.T. Andersen, C. & Rieder, B. “Community, Privacy, and Power: The Complex Relationships of Web 2.0”, Panel presentation, Association of Internet Researchers Conference, October 16-18, 2008, IT University Copenhagen, Denmark.
  42. Furtmueller, E., Wilderom, C. & van Dick, R. “Transforming Exchange-based Job boards into Lasting Career Communities, in Fleitjer, D. et al. Business Information Systems 2008, 109-116, ISBN 978-83-916842-5-2.
  43. Furtmueller, E., Wilderom, C., van Dick, R. & Kent, T. “Innovating Online Career Services: The Role of User Involvement”, Association of Internet Researchers Conference, October 16-18, 2008, IT University Copenhagen, Denmark.
  44. Furtmueller, E., van Dick, R. & Wilderom, C. “Tapping and mapping financial consultants’ high commitment behaviour”, Academy of Management Meetings, Anaheim, CA, USA, August 10-13, 2008.
  45. Furtmueller, E. “Participative Online Career Communities”, OCIS Consortium, Academy of Management Meetings, Anaheim, CA, USA, August 8-9, 2008.
  46. Furtmueller, E. & Wilderom, C., “Innovations in e-Recruiting: Empirical Findings on the Lead User Method”, Annual Workshop on Open and User Innovation, Harvard Business School, Boston, USA, August 4-6, 2008.
  47. Furtmueller, E. (2008) “Learning through Serving”, Journal of Human Resource Education, 2 (3):1-2.
  48. Furtmueller, E. “How Online Career Communities Transform Work”, ASA Communication & Information Technologies Workshop, Worlds of Work: Communication & ICT, Massachusetts Institute of Technology, Boston, USA, July 31, 2008.
  49. Furtmueller, E., Wilderom, C., van Dick, R. & Young-Hee Hur, S. “Outcomes of Professionals High Commitment Behavior in Service Contents”, Annual Professional Service Conference, Saïd Business School, University of Oxford, England, July 6-8, 2008.
  50. Young-Hee Hur, S., Wilderom, C. & Furtmueller, E. “Leadership style, emotional intelligence and performance: Evidence and challenges reviewed”. Proceedings of the International Research Seminar in Service Management, La Londe les Maures, France, May 27-30, 2008.
  51. Furtmueller, E., Wilderom, C. & van Dick, R., “Transforming Exchange-based Job Boards into Lasting Career Communities”, Business Information Systems Conference - Social Aspects of the Web, Innsbruck, Austria, May 5-7, 2008.
  52. Furtmueller, E., Wilderom, C. & Kent, T. “Service Innovation in sustainable recruiting platforms: Optimizing User Involvement”, Innovation Workshop, April 4, 2008, Utrecht, in Eerste Nederlandse Diensteninnovatie, Telematica Institute, University of Twente.
  53. Furtmueller, E., van Dick, R., Kent, T., & Lehner, J. “The meaning of financial consultants` commitment behaviours, foci and motives”, Academy of Management Meetings, Philadelphia, PA, USA, August 3-8, 2007.
  54. Furtmueller, E., van Dick, R., Lehner, J. & Kent, T. “Does it pay off to employ committed financial consultants?”, European Group for Organization Studies Conference, Vienna, Austria, July 5-7, 2007.
  55. Furtmueller, E. “Students’ commitment to high performance is not a matter of chance”, Young Teacher’s Excellence Conference, Bratislava, Jan 15-16, 2007, in Gregušová, Gabriela (ed.): How to Teach Political Science? The Experience of First-time University Teachers, Nr. 5, 2007, Bratislava: epsNet Teaching Political Science series.
  56. Furtmueller, E. Rethinking Commitment and Identification of Finance Professionals, Research Colloquium, University of Frankfurt, Department of Social Psychology, Germany, November 07, 2006.
  57. Furtmueller, E. Commitment in Organizations. Conference Summary:, Journal of Personnel Psychology, 5(3): 142-143, 2006, Hogrefe: Göttingen.
  58. Furtmueller, E. “Creativity in Service Delivery”, Berkeley Annual Leadership Symposium, University of California, Berkeley, USA, February 4-5, 2006.

Books

  1. Furtmueller, E. (forewords by Rolf van Dick, David J. Teece & Tom Kent) “Highly Effective Behaviors of Financial Consultants”, ISBN 978-3-8349-1272-5, Gabler Verlag: Wiesbaden, 2008.
  2. Furtmueller, E. “Innovative Developments in Human Resource Management due to Retention Management of High Potentials”, ISBN 978-3-85487-546-8, 2004, Trauner Verlag: Linz, 2003.
  3. Furtmueller, E. “Technology as a Service in Global Talent Recruitment”, Physica-Springer, in prep.

Invited presentations

  1. Furtmueller, E. Qualitative Research Methods Workshop, University of Twente, the Netherlands, June 12, 2014.
  2. Furtmueller, E. Transformation of commerce to e-commerce, University of Twente, the Netherlands, June 10, 2014.
  3. Furtmueller, E. Semantic Technology Meets Practice – Designing Sustainable Business Models, University of Innsbruck, Austria, April 9, 2014.
  4. Furtmueller, E. Using the Internet to do business better and faster, University of Twente, the Netherlands, June 7, 2013.
  5. Furtmueller, E. How to systematically review literature? Victoria University of Wellington, New Zealand, Feb 15, 2012.
  6. Furtmueller, E. Innovating e-Recruiting Services, December 10, 2008, Department of Information Systems & Change Management, University of Twente, the Netherlands.
  7. Furtmueller, E. Utilizing Semantic Technologies for Developing Online Career Portals, September 19, 2007, techCenter Linz, Austria.
  8. Furtmueller, E. Commitment Foci, Behaviours and Motives: A Means-end Chain Analyses among Finance Professionals, June 21, 2006, Research Colloquium, Institute of Organization and Innovation, University of Linz, Austria.
  9. Furtmueller, E. Rethinking Commitment and Identification of Finance Professionals, November 07, 2006, Research Colloquium, Department of Social Psychology, University of Frankfurt, Germany.
  10. Furtmueller, E. The Meaning of Professionals’ Commitment, Doctoral Research Colloquium in Organizational Behaviour, Oct 6, 2005, University of California, Berkeley, Haas School of Business, USA.

Research reports

  1. Austrian Science Fund Reports, Erwin Schrödinger Fellowship, Fund No. J 3346. Commitment of Applicants to Online Career Services, 2014.
  2. Austrian Business Services Reports, Fund No. 11/22277. Development of Innovative Career Portals, 2006-2008, research end report, 2008.
  3. Austrian Research Promotion Agency FFG, Fund No. 813.190. Innovating e-Recruiting Services by Semantic Technologies, research progress mid report, 2005-2007.
  4. Austrian Research Promotion Agency FFG, Fund No. 815.547, research end report, 2007.

Research in progress

  1. Bandara, W., Beekhuyzen, J., Furtmueller, E., Miskon, S. & Gorbacheva, E. "A Systematic and Tool-Supported Method for Literature Reviews using Insights from Qualitative Data Analysis", Communications of the Association of Information Systems, revise and resubmit.
  2. Wolfswinkel, J., Furtmueller, E. & Wilderom, C. “Reviewing e-Recruiting Literature Using Grounded Theory”, European Journal of Information Systems, under review.
  3. Furtmueller, E. & Tate, M., Johnstone, D. & Bandara, W. “Strategic Human Resource Management Systems: The service-dominant logic”, Journal of Strategic Information Systems, revise and resubmit.
  4. Furtmueller, E., van Dick, R. & Wilderom, C. “Tapping and mapping financial consultants’ high commitment behaviour”, Journal of Management Studies, in prep.
  5. Furtmueller, E. “Personalization during service encounters: Why sales employees treat private and business customers differently?”, Marketing Letters, in prep.
  6. Furtmueller, E. “A conceptual e-service quality model for career sites”, Journal of Service Marketing, in prep.
  7. Bondarouk, T. & Furtmueller, E. “Electronic Human Resource Management: Four Decades of Empirical Evidence”, in prep.
  8. Kijl, B. & Furtmueller, E. “Business Models for Internet Services: Review and Challenges for Future Research”, in prep.