29-10-2009 promotion Tatsiana Haponava
Promotie mw. T. Haponava
De Spiegel, 13.15 uur
Key Performance Indicators
(KPIs) in construction
Tatsiana Hapanova focuses to measurement of process performance using process based Key Performance Indicators (KPIs) in construction. Her research analyses the relation between the performance of various processes and the desired end-project goals.
The focus of her research has been set on three main stages of project process for large infrastructural projects: pre-project, design and construction. Research findings of Tatsiana are based on in-depth interviews with project managers on the managerial and board level within various construction organizations. Part of the research has been conducted in cooperation with the University of Nottingham in the UK.
The main research results are process-based KPIs for the pre-project, the design and the construction stage; a framework for measuring process performance using the identified KPIs; identifying desired project performance through the generic end goals important to be achieved; providing insights in the relation between performance of various sub processes and end-project goals. The research of Tatsiana contributes to the knowledge on process performance and its control by project management to increase the chance of achieving project success.